2 of 2 Permanent IT Technician Jobs in Tyne and Wear

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will … that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You … you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you More ❯

A large law firm has an opportunity to recruit a highly motivated enthusiastic team player to join the IT services team in to provide user support. KEY DUTIES Acting as the first point of contact for all business IT incidents Answering all calls in a professional and helpful manner, with the objective of completely understanding the callers problem … are fully aware of the status and progress of their call. Actively share information and knowledge with all members of the team and aim to continually improve levels of IT skills and knowledge Ensuring that all processes & procedures as detailed in the Best Practice Guide are followed e.g Incident and Problem Management Assist with project work including floor walking … Communicating with third-party companies regarding warranty and new products Keeping up to date with new and changing PC/Laptop and iPhone platforms Maintaining good communication with International IT contacts ensuring sharing of knowledge and procedures CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills Self-Motivated Sound like you? Then send More ❯