3 of 3 Permanent Inclusive Design Jobs in Tyne and Wear

Apply. About the Opportunity Our client is a leading transformation and digital consultancy that helps organisations solve complex challenges through the combination of strategy, design, technology, data and innovation. This is an opportunity to join a growing digital and transformation practice, working on large-scale public sector programmes that … deliver meaningful outcomes for users. You'll collaborate with multidisciplinary teams to design and improve services that are accessible, inclusive and centred around user needs. The Role As a Senior Service Designer, you will lead service design workstreams from discovery through to delivery, shaping innovative products ...

across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, we build innovative digital services that matter. Role Overview We are looking for a Senior UX Designer to shape the user … expectations. Key Responsibilities Conduct user research with internal government users and stakeholders to understand tasks, pain points, and trust concerns around AI-assisted workflows Design end-to-end user journeys for RAG-based question-answering, agentic workflows, and human-in-the-loop review steps Ensure users understand what ...

across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, we build innovative digital services that matter. Role Overview We are looking for a Senior User Researcher to lead research activities … Define and own the user research plan across discovery, Alpha, beta, and live phases Ensure research activities are timed to inform key product and design decisions, not just validate them after the fact Conduct research to understand how government users interpret, trust, and act on AI-generated answers, retrieval ...