12 of 12 Permanent Microsoft 365 Jobs in Tyne and Wear

experience working in an IT technical environment. This role will be 50% leadership, 50% hands-on, so you need excellent knowledge of Windows Server, Active Directory, Exchange Online, Intune & Microsoft 365 Experience as an IT Helpdesk Team Leader or IT Manager/IT Service Desk Team Leader or Manager/Senior IT Support Analyst Excellent experience in … Desktop support around Windows Server, Active Directory, Exchange Online, Intune & Microsoft 365 Experience in managing IT assets and developing IT workflows, automation and processes Team leading/mentoring experience This is a fantastic role for one of Newcastle's leading companies. You shall join a medium-sized IT team. As the IT Manager, you will lead a … Helpdesk and define and measure KPIs for the helpdesk team. Duties include: You will manage the IT Helpdesk team, developing and assisting members of the IT team Lead on Microsoft Desktop support projects Involved in the change management process and develop + deliver Service Level Agreements (SLAs) Have a huge impact on the overall IT strategy at a senior More ❯

People are looking to recruit an experienced AI Trainer. This role is responsible for developing and delivering innovative AI training programmes, with a focus on embedding AI technologies like Microsoft 365 Copilot into organisational processes through structured skills bootcamp and apprenticeship delivery models. The Trainer will support digital transformation by upskilling individuals to become in-house digital … blend of face-to-face workshops and ongoing consultancy-style support aligned to apprenticeship standards. Role responsibilities and requirements: Design and deliver comprehensive AI training programmes, including high-level Microsoft 365 Copilot leadership workshops and wider AI integration pathways. Create and maintain high-quality training materials such as presentations, user guides, integration roadmaps, and case study-based … prompt engineering, AI risk mitigation, ethical considerations, and change leadership to ensure responsible, scalable adoption. Align learning delivery with organisational needs, helping teams to build AI adoption roadmaps, configure Microsoft 365 Copilot, and extend functionality using Power Platform and Azure AI. Monitor learner progress to ensure learning continues and learners achieve in a timely manner. Ensure systems More ❯

mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon). Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot. Support Microsoft 365 applications and services, including Teams, OneDrive, and Exchange Online. Collaborate with the Service Desk and Infrastructure teams to resolve complex technical issues. Contribute to EUC projects … in device management. Document processes, procedures, and technical configurations. Skills & Experience Required: Proven experience in an EUC or Desktop Support Engineer role. Strong knowledge of Windows 10/11, Microsoft 365, and Active Directory. Experience with endpoint management tools (e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop infrastructure (VDI) and remote access technologies. Scripting skills (PowerShell More ❯

a small team of solutions architects, ensuring frameworks and standards are applied Technical Services - lead a team of technical engineers providing engineering services across EUC, data platforms, Network infrastructure, M365, Cloud hosting etc Project Management - oversee delivery of key IT initiatives in line with governance standards Support - lead a disparate team of field engineers providing hands-on support across various More ❯

Key requirements: Knowledge of Communications systems and their applications; Ideally previous SISS Proven faultfinding skills and experience including the use of suitable test equipment; Proven IT skills (laptop, Office 365); Experience of working with SLA driven maintenance contracts. Good organisational skills, including multitasking and time management Full UK driving licence The additional benefits with this role: 34 days More ❯

Key requirements: Knowledge of Communications systems and their applications; Ideally previous SISS Proven faultfinding skills and experience including the use of suitable test equipment; Proven IT skills (laptop, Office 365); Experience of working with SLA driven maintenance contracts. Good organisational skills, including multitasking and time management Full UK driving licence The additional benefits with this role: 34 days More ❯

Key requirements: Knowledge of Communications systems and their applications; Ideally previous SISS Proven faultfinding skills and experience including the use of suitable test equipment; Proven IT skills (laptop, Office 365); Experience of working with SLA driven maintenance contracts. Good organisational skills, including multitasking and time management Full UK driving licence The additional benefits with this role: 34 days More ❯

Key requirements: Knowledge of Communications systems and their applications; Ideally previous SISS Proven faultfinding skills and experience including the use of suitable test equipment; Proven IT skills (laptop, Office 365); Experience of working with SLA driven maintenance contracts. Good organisational skills, including multitasking and time management Full UK driving licence The additional benefits with this role: 34 days More ❯

efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line technical helpdesk environment 2 years … 2nd line technical support environment Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer general Networking questions. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive and collaborative work environment. Regular More ❯

them through to completion in a fast-paced environment. The successful candidate will bring strong technical expertise, problem-solving skills, and the ability to collaborate across multiple teams. From Microsoft environment upgrades … to AV systems, infrastructure migrations and service desk escalations, no two days will be the same. What you’ll be doing: Leading enterprise-scale Microsoft upgrades (Windows, Office 365) Managing AV tech across meeting spaces with a focus on quality and reliability Providing 3rd line support and mentoring junior IT staff Troubleshooting and resolving complex infrastructure issues … and system migrations Contributing to process improvement and knowledge sharing What we’re looking for: 5+ years in a 3rd line IT support or similar role Strong knowledge of Microsoft technologies and enterprise IT systems Experience with AV, cloud environments (private/public), and ITIL processes Ability to juggle multiple projects with excellent communication skills Desirable: Azure, VMware/ More ❯

ensuring our systems are scalable, reliable, and secure. Main duties of the job Main duties of the job Design, develop, and deploy cloud infrastructure solutions using Microsoft Azure & M365 technologies. Monitor and optimise the performance, cost, and security of cloud environments. Automate processes and workflows using Infrastructure as Code (IaC) tools like Bicep, Terraform or CloudFormation. Collaborate with software … supportive team consisting of HRA employees, secondees, contractors and vendors. Person Specification Qualifications Essential Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience) Microsoft certification or equivalent self-study knowledge Knowledge, Skills and Expertise Essential Knowledge in cloud engineering or cloud architecture with a focus on Microsoft Azure Knowledge, Skills and Expertise More ❯

customer service and communicate clearly with users of all technical levels. Desirable skills: Strong interest in technology, IT systems, and problem-solving. Basic understanding of Microsoft Windows, Office 365, and networking fundamentals. Excellent communication and teamwork skills. Organised, proactive, and eager to learn. Ability to work under pressure and prioritise effectively. Positive attitude and strong attention to … holidays. Continuous on-the-job training and development. Clear career progression opportunities within ATOM Technology. Friendly, inclusive, and modern working environment in Newcastle. Support for professional certifications (e.g., CompTIA, Microsoft). Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to More ❯