Support) Seeking a skilled Senior Support Engineer to provide expert 3rd line support across internal and external users. You'll resolve complex incidents across Microsoft365, Azure, and on-premises systems, driving first-time fixes and improvements. Enjoy autonomy and technical growth in this hands-on role. … Responsibilities: Deliver advanced 3rd line support for Microsoft365, Azure, Intune, SharePoint, Windows Server (2016–2022), SQL Server, and Windows 10/11. Manage and prioritize complex incidents via various channels to meet SLAs. Execute controlled live changes following protocols. Mentor junior engineers and suggest system/… process improvements. Collaborate with vendors and internal teams to resolve issues. Occasional UK travel for site support. Requirements: Strong technical skills in Microsoft technologies, endpoint protection, networking, and Intune. Good understanding of IT security and vulnerability management. Proactive troubleshooting and customer service focus. Independent work ethic and strong relationship More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
LM RECRUITMENT SOLUTIONS LTD
solutions. Project Management and ITIL3 understanding. Excellent communication and stakeholder management experience TECHNICAL SKILLS Essential AWS Solutions Architect Expert AWS Certified Sysops Administrator Expert Microsoft Azure Solutions Architect Expert Microsoft365 Certified Administrator Expert Experience in Microsoft Azure & 365 migration and solution design. … Expertise in Microsoft Modern Workplace technologies and migrations. Desirable Cisco CCNA or CCNP Routing/Switching DNA or equivalent experience. Experience with wireless infrastructure technologies & design. Knowledge of Microsoft Server Applications, Active Directory, Exchange, and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/ More ❯
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom Hybrid / WFH Options
Atria
empowers IT Providers, Telcos, Systems Integrators, and Enterprises to streamline operations, enhance service delivery, and optimize business processes. By integrating seamlessly with technologies like Microsoft365, Active Directory, Citrix, and RDS, Atria automation enables service desks to action thousands of end user requests quickly, easily and accurately. … proactive and keen to learn. · Diligent, with a strong work ethic. · Excellent attention to detail and reliable. ‘Must have’ Technical Skills · Proven experience with Microsoft Windows Server and related systems. · Strong understanding of networking and security principles. · Proficiency in PowerShell scripting and a keen interest in IT automation. · Demonstrated … client satisfaction. · Strong written communication skills, with the ability to create clear and concise documentation and content. Desirable/Nice to Have: · Experience with Microsoft365, Active Directory, Citrix, Or another RDS Software · Background in IT support roles with a focus on automation. · Familiarity with integrating automation More ❯
mentor others, collaborate effectively, and deliver cost-efficient solutions that add business value. Key Responsibilities: Manage and own core IT services and SaaS platforms (Microsoft365, Power Platform, ExcelPoint, ViewPoint, FieldView, and more). Deliver IT services on budget and within agreed service levels globally. Ensure cybersecurity … with incident, change, and problem management best practices. ITIL Foundation (or equivalent) preferred Strong experience in IT service management and budget control Skilled in Microsoft365 , cybersecurity best practices , and system administration Broad knowledge across IT: software , networks , cloud , FinOps , and unified communications Hands-on experience with More ❯
mentor others, collaborate effectively, and deliver cost-efficient solutions that add business value. Key Responsibilities: Manage and own core IT services and SaaS platforms (Microsoft365, Power Platform, ExcelPoint, ViewPoint, FieldView, and more). Deliver IT services on budget and within agreed service levels globally. Ensure cybersecurity … with incident, change, and problem management best practices. ITIL Foundation (or equivalent) preferred Strong experience in IT service management and budget control Skilled in Microsoft365 , cybersecurity best practices , and system administration Broad knowledge across IT: software , networks , cloud , FinOps , and unified communications Hands-on experience with More ❯
to service desk tickets and calls in a timely manner Installing, configuring, and supporting client infrastructure (hardware/software) Maintaining and supporting Windows Servers, Microsoft365, Exchange, SharePoint, and Azure Troubleshooting and managing Active Directory, Intune, and PowerShell tasks Supporting virtualization technologies such as Hyper-V and … skills and a logical approach to troubleshooting Comfortable with client interaction via phone, email, and face-to-face Knowledge of MDM, networking principles, and Microsoft ecosystem technologies A valid UK driving licence and access to your own vehicle What's in It for You? Competitive salary (depending on experience More ❯
to service desk tickets and calls in a timely manner Installing, configuring, and supporting client infrastructure (hardware/software) Maintaining and supporting Windows Servers, Microsoft365, Exchange, SharePoint, and Azure Troubleshooting and managing Active Directory, Intune, and PowerShell tasks Supporting virtualization technologies such as Hyper-V and … skills and a logical approach to troubleshooting Comfortable with client interaction via phone, email, and face-to-face Knowledge of MDM, networking principles, and Microsoft ecosystem technologies A valid UK driving licence and access to your own vehicle What's in It for You? Competitive salary (depending on experience More ❯
to service desk tickets and calls in a timely manner Installing, configuring, and supporting client infrastructure (hardware/software) Maintaining and supporting Windows Servers, Microsoft365, Exchange, SharePoint, and Azure Troubleshooting and managing Active Directory, Intune, and PowerShell tasks Supporting virtualization technologies such as Hyper-V and … skills and a logical approach to troubleshooting Comfortable with client interaction via phone, email, and face-to-face Knowledge of MDM, networking principles, and Microsoft ecosystem technologies A valid UK driving licence and access to your own vehicle What's in It for You? Competitive salary (depending on experience More ❯
Newcastle, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
IO Associates
to service desk tickets and calls in a timely manner Installing, configuring, and supporting client infrastructure (hardware/software) Maintaining and supporting Windows Servers, Microsoft365, Exchange, SharePoint, and Azure Troubleshooting and managing Active Directory, Intune, and PowerShell tasks Supporting virtualization technologies such as Hyper-V and … skills and a logical approach to troubleshooting Comfortable with client interaction via phone, email, and face-to-face Knowledge of MDM, networking principles, and Microsoft ecosystem technologies A valid UK driving licence and access to your own vehicle What's in It for You? Competitive salary (depending on experience More ❯
process improvements. Liaise with third-party providers and internal stakeholders. Occasionally travel to UK-based sites for remote support. Technical Requirements Strong knowledge of: Microsoft365, Azure, Intune, SharePoint, and Entra ID (Active Directory). Windows Server (2016–2022), SQL Server, Windows 10/11. Endpoint protection … filtering. Experience with device builds, deployment via Intune, and printer/mobile support. Good understanding of IT security and vulnerability management. Desirable Azure and Microsoft certifications (e.g. AZ-900, MS-900). Experience supporting firewalls and working within ITIL frameworks. Strong networking and infrastructure knowledge. Profile Customer-focused with More ❯
process improvements. Liaise with third-party providers and internal stakeholders. Occasionally travel to UK-based sites for remote support. Technical Requirements Strong knowledge of: Microsoft365, Azure, Intune, SharePoint, and Entra ID (Active Directory). Windows Server (2016–2022), SQL Server, Windows 10/11. Endpoint protection … filtering. Experience with device builds, deployment via Intune, and printer/mobile support. Good understanding of IT security and vulnerability management. Desirable Azure and Microsoft certifications (e.g. AZ-900, MS-900). Experience supporting firewalls and working within ITIL frameworks. Strong networking and infrastructure knowledge. Profile Customer-focused with More ❯
Washington, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. Systems Administration: Manage and maintain Windows Server environments, Active Directory, and Microsoft 365. Network Management: Monitor and troubleshoot network infrastructure, including routers, switches, and firewalls. User Support: Assist end-users with technical queries, offering remote and … support as needed. Key Skills & Experience Minimum of 2 years' experience in a IT Support role. Strong knowledge of Windows Server, Active Directory, and Microsoft365 administration . Experience with networking technologies , including TCP/IP, DNS, DHCP, and VPNs. Familiarity with Google Suite (beneficial) Strong troubleshooting More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
issues. Incident Management: Resolve escalated incidents efficiently, ensuring minimal disruption to business operations. Systems Administration: Manage and maintain Windows Server environments, Active Directory, and Microsoft 365. Network Management: Monitor and troubleshoot network infrastructure, including routers, switches, and firewalls. User Support: Assist end-users with technical queries, offering remote and … Experience Minimum of 2 years' experience in a 2nd Line Engineer or similar IT support role. Strong knowledge of Windows Server, Active Directory, and Microsoft365 administration . Experience with networking technologies , including TCP/IP, DNS, DHCP, and VPNs. Familiarity with firewalls, routers, and switches (preferably More ❯
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
able to build applications, advise on solutions, lead discussions and design sessions/drive adoption of the Power Platform. This will utilise the wider Microsoft stack, including Azure, Dynamics 365 and a focus on DevOps practices. Key responsibilities; Lead the design, development and implementation of Power Platform … solutions. Understand governance principles and be able to advise on best practices for empowering every Power Platform maker. Designing, developing, and implementing solutions using Microsoft Power Platform and Dynamics CRM Build solutions as part of an agile team using declarative tools, backed by Microsoft Experience; Excellent knowledge of … consultancy, with opportunities for personal and professional development. Work with a team of experts who are committed to excellence and innovation. Opportunities to attend Microsoft industry events Benefits package including (25 days annual leave + public holidays with option to purchase additional days/competitive pension scheme/bonuses More ❯
cutting edge technology implementations and some 3rd line support where necessary. What you’ll bring: Extensive MS suite experience – Widows Server administration/Office365 product stack/Active Directory & Group Policy/Azure administration, design, support and maintenance. Knowledge of Intune. Experience in network topology, firewall management More ❯
cutting edge technology implementations and some 3rd line support where necessary. What you’ll bring: Extensive MS suite experience – Widows Server administration/Office365 product stack/Active Directory & Group Policy/Azure administration, design, support and maintenance. Knowledge of Intune. Experience in network topology, firewall management More ❯
and supportive setting. What You’ll Bring: 3+ years of hands-on IT support experience (MSP or multi-client environments preferred) Strong knowledge of Microsoft365, Windows desktop/server, and general infrastructure Confidence troubleshooting networking issues (WiFi, firewalls, VLANs, switching) Clear communication and the ability to More ❯
Hebburn, England, United Kingdom Hybrid / WFH Options
Careers Plus
communication skills — written, verbal, and interpersonal. Strong knowledge of the IT sector and MSP operations. Proficient in using CRM tools (HubSpot a plus) and Microsoft 365. Highly organised, process-driven, and analytical. Flexible, adaptable, and comfortable in a fast-moving environment. Clean UK driving licence, English fluency, and full More ❯
Newcastle, Staffordshire, West Midlands, United Kingdom
Circle Group
a thriving and expanding MSP with real scope to progress into project-focused and escalations role. Key Skills: Windows OS 11-10 OS Office365/Exchange Active Directory/AzureAD Group Policy (DNS/DHCP) Networking - VLANs, TCP/IP, exposure to routers and switches Strong communication … Microsoft Gold Partner, Windows Server, Active Directory, Newcastle-under-Lyme, Stoke, Stafford, Staffordshire, Networking, IT Support, 1st line, 2nd line, Azure, Cloud, Office365, Remote Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody More ❯
Deep working knowledge of the Microsoft stack of technology at administrator level, including Windows Server, Microsoft365 Admin Centres including Azure Entra ID, Office365, Compliance, Exchange, etc. Additionally, exposure to Azure Virtual Desktop is desirable. Highly technical around networking (TCP/IP, DNS, DHCP etc.), voice and … and maintain operational support documentation; In addition, any of the following would be advantageous: Previous experience working for an IT managed services provider (MSP) Microsoft Google Workspace ITIL 4 Foundation certification More ❯
NE12, Forest Hall, North Tyneside, Tyne & Wear, United Kingdom
Three Sixty Talent
Deep working knowledge of the Microsoft stack of technology at administrator level, including Windows Server, Microsoft365 Admin Centres including Azure Entra ID, Office365, Compliance, Exchange, etc. Additionally, exposure to Azure Virtual Desktop is desirable. Highly technical around networking (TCP/IP, DNS, DHCP etc.), voice and … and maintain operational support documentation; In addition, any of the following would be advantageous: Previous experience working for an IT managed services provider (MSP) Microsoft Google Workspace ITIL® 4 Foundation certification More ❯
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom
Franklin Fitch
You will be taking ownership of your tickets and taking them through to resolution. Required Skills MSP Experience. Basic networking. Windows server support. Office365 administration. Networking Experience as a 2nd line support Engineer. Efficient in meeting all SLA’s (including troubleshooting, maintenance and support). Benefits Free More ❯
like you to help join them on their journey. In short, they help other businesses ensure they’re getting the most out of the Microsoft products that they use. Whether that being keeping their business secure from cyber-attacks, ensuring they’re fully utilising the benefits of the cloud … or simply getting the most of the day-to-day Microsoft365 applications. The company is very purpose driven in its mission to become a world class organisation. They truly care about delivering value to their customers & their employees. Unlike most other entry level sales roles, this More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Version 1
working experience with Microsoft Azure Cloud, Windows Server, Active Directory, and Exchange Server Specialisation in at least 3 of these technical areas: AKS, M365 (InTune), WAF (Web Application Firewall), Storage, or Azure Experience across Private and Public Cloud Networks and cloud deployment i.e. VMWare, HyperV, Office365, Azure, or similar … free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are … Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems, and Snowflake. We're also an award-winning employer reflecting how employees are at the heart of Version 1. More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations 2 years+ of 1st line … Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard Backup Solutions - Azure/Veeam Virtualisation - Hyper-V, VMware, AVD, RDS In-depth Knowledge of O365 suite & MFA Able to answer general Networking questions. What We Offer - Competitive salary and benefits package. Opportunities for professional development and career progression. A supportive More ❯