Gateshead, Tyne and Wear, North East, United Kingdom
Heels & Brogues Group Limited
their business operations, maintaining high-quality IT support services and fostering trust and reliability. You will handle queries and problems across technologies such as Microsoft 365, Microsoft Azure AD, MicrosoftIntune, network issues, SharePoint Online, virtual machines, remote desktop, Windows Server, and internet connectivity. Key … Science qualification preferred Driving Licence Customer service: 1 year (preferred) Technical support: 3 years (required) Key Skills & Experience: Understanding of IT trends and the Microsoft stack, including Azure AD, Azure, SharePoint Online, and M365 Experience with Windows Server 2016/2019 operating systems and the Microsoft Office suite more »
a broad range of technologies. To fix technical issues that come from the first line, they may work on the following areas, among others: Microsoft 365, Microsoft Azure AD, MicrosoftIntune, Network Issues, SharePoint Online, Virtual Machines, Remote Desktop, Windows Server, Internet Connectivity. Key Responsibilities … Relevant IT or Computer Science qualification preferred. Key Skills & Experience: • A high degree of understanding of the trends in IT and knowledge of the Microsoft stack, including Azure AD, Azure, SharePoint Online, and M365 • Windows Server 2016/2019 operating systems along with the Microsoft office suite. • Excellent more »
Newcastle, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Nextech Group Limited
to other areas of the company as needed. Desired Skills * Experience working in a Managed Service Provider (MSP) or IT support business. * Proficiency with Microsoft 365, Azure, and networking. * Strong strategic and resource planning abilities, with foresight and planning skills. * Excellent task prioritisation skills and adaptability to changing circumstances. … Self-motivation and the ability to work independently. * Full UK driving license and access to a vehicle for business use. Technical Skills * Expertise in Microsoft/Office 365. * Proficiency with Windows Server (2012-2022, including Hyper-V). * Strong knowledge of Active Directory, DNS, DHCP, Group Policy Objects (GPO … solutions. * Proven experience with Azure and Hyper-V, including server setup, maintenance, and troubleshooting. * Familiarity with backup solutions. * Experience with OS deployment mechanisms, including MicrosoftIntune/Autopilot. * Proficiency with cybersecurity tools, including BitDefender MDR. * Knowledge of IPCCTV systems. Perks * Hybrid working environment: 3 days in the more »
with setting up and troubleshooting Zoom/Teams meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Intune including Autopilot laptop provisioning. Apple iPhone/iPad enrolment Understanding/Awareness of ITIL support framework Personal Professional telephone manner Customer focused approach Analytical more »