IT Support Technician
- Hiring Organisation
- Nigel Wright Group
- Location
- Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,000 - £28,000 per annum
systems Deliver system demonstrations and training to both internal users and customers Produce reports and analyse data using tools such as Excel and Power BI Support customer service queries related to systems and technology Identify opportunities for automation and process improvement Create SOPs and contribute … Experience with ticketing systems (e.g. Freshdesk or similar) Exposure to e-commerce or web platforms (e.g. online selling systems) Experience producing reports using Power BI Awareness or interest in AI or automation technologies Personal Attributes: Strong problem-solving and analytical mindset Confident communicating via phone, email ...