7 of 7 Permanent Root Cause Analysis Jobs in Tyne and Wear

system uptime: Monitor and maintain the availability and reliability of critical systems and services, meeting all uptime SLAs (Service Level Agreements). Incident management: Quickly respond to incidents, investigate root causes, and ensure effective postmortems and continuous improvement processes are in place. Failure detection and response: Proactively identify potential failures or performance bottlenecks before they impact users, and respond … latency, request rates) to measure system health and performance. Incident Response Incident resolution: Work quickly to resolve incidents, minimize downtime, and restore service as fast as possible. Post-incident analysis: After resolving incidents, perform root cause analysis (RCS), including a post-incident review, and document findings to prevent similar issues in the future. Automation and Efficiency More ❯

requests are resolved in line with SLAs. Manage and track support tickets using an ITSM platform. Troubleshoot and resolve hardware and software issues across Windows and Mac environments. Conduct root cause analysis to prevent issue recurrence and improve service delivery. Carry out regular patching and system hardening to maintain system security and performance. Share expertise with team More ❯

. Excellent written and verbal communication skills . Proficient JavaScript skills to support technical testing. The ability to define detailed test specifications from project requirements and user stories. Strong root cause analysis and problem-solving capabilities . Excellent organisational and time management skills , with a proven ability to juggle multiple priorities. Demonstrated people development skills , including coaching More ❯

one. What You’ll Be Doing/Working on the core application written in modern .Net stack and Blazor Working primarily with the Microsoft Stack Supporting application troubleshooting and root cause analysis Improving system testability and supporting automation efforts Writing SQL scripts and stored procedures Collaborating within an Agile team environment What We’re Looking For/ More ❯

insights and reports that help us continuously improve safety standards, reduce recurrence, and optimise service delivery. Troubleshooting Trailblazer You'll lead investigations into technical issues, producing detailed audit reports, root cause analyses, and improvement recommendations that benefit the entire fleet. Beyond the Turbines: Project Enabler : Assist in launching new Siemens projects-ensuring smooth handovers, technical alignment, and field More ❯

hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues More ❯

IDS/IPS, and endpoint protection. Conduct vulnerability assessments on the infrastructure Ensure compliance with regulatory requirements (e.g., GDPR, ISO 27001) and industry best practices. Investigate security incidents, perform root cause analysis, and implement corrective actions. Provide technical support and guidance on security-related matters to IT and business teams. Keep up to date with emerging security More ❯