Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
would be beneficial. Presenting to groups of people. Meeting strict service requirements (KPIs, SLAs, OLAs). Experience of ITSM tools, design configuration or operation Experience of tools such as SCCM, MDM, office365 and Anti-Virus Experience of Windows 7 & 10 environments. Qualifications Essential A-Level or equivalent in a computing related subject OR Relevant experience of the subject matter Desirable More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
call details Experience supporting Desktop hardware and Software Desirable Meeting strict service requirements (KPIs, SLAs, OLAs) Experience of ITSM tools, design configuration or operation Experience of tools such as SCCM, MDM, office365 Qualifications Essential ITiL v4 Foundation qualified or willing to work towards Relevant experience of the subject matter Desirable NVQ 3 in IT or Customer Service Qualifications in appropriate More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
a 1st/2nd line support roles, ideally within a multi-user Active Directory environment. Any additional support experience or practical knowledge of IT technologies and tools such as SCCM, Intune and Azure would be advantageous. Experience of working on large scale device refreshes would also be a distinct advantage. What do we offer? 27 days leave (increasing with length … would be beneficial. Presenting to groups of people Meeting strict service requirements (KPIs, SLAs, OLAs). Experience of ITSM tools, design configuration or operation Experience of tools such as SCCM, MDM, office365 and Anti-Virus Experience of a range of IT operating systems and applications used within a business environment Employer details Employer name NHS Business Services Authority Address Stella More ❯