1 to 25 of 62 Permanent 1st Line Support Jobs in the UK

1st Line Support Engineer - Hybrid (2 days WFH) - up to 30K + 2x Overtime - Farringdon, London An exciting new opportunity has become available for a 1st Line Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Farringdon … London. We are looking for enthusiastic, passionate 1st Line Support Engineer to join a forward-thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. They are a big believer … innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. 1st Line Support Engineer experience: Windows 7 and Windows 10 Operating Systems Office 365 Exchange 2007/2010/2013/ More ❯

JOB TITLE : 1st Line IT Support – Part Time SALARY: £12,800 per annum SETTING: 20 hours per week – Monday-Friday 08:00 – 12:00 (flexible) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts … deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Due to an ever growing team, we are looking for 1st Line IT support candidates to help with their clients with all technical issues that come in by either phone or … email. LOCATION : Nottingham – Hybrid working once training complete – 3 days in the office and 2 from home JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries More ❯

JOB TITLE : 1st Line IT Support – Part Time SALARY: £12,800 per annum SETTING: 20 hours per week – Monday-Friday 08:00 – 12:00 (flexible) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts … deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Due to an ever growing team, we are looking for 1st Line IT support candidates to help with their clients with all technical issues that come in by either phone or … email. LOCATION : Nottingham – Hybrid working once training complete – 3 days in the office and 2 from home JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries More ❯

IT Support Engineer (1st Line Support) Bristol Monday to Friday £25,000 to £28,000 + Benefits Package IT Support Engineer (1st Line) required by a really stable innovative IT MSP (Managed Service Provider) business based in modern … with the Directors and competent 2nd & 3rd Line IT experts, your skills will develop quickly. Candidates will need to have experience of 1st line IT Support. Microsoft 365 and SharePoint knowledge are key for this role. The small and collaborative team are growing as the … a thriving smaller business. This is a great chance to hold a varied role in a great company. The IT Support Engineer (1st Line) Role: * 1st Line IT Technician role. * You will support a wide range of users with a More ❯

JOB TITLE : 1st Line IT Support SALARY: £24,500 per annum SETTING: Office based with two days a week working from home after probation is completed. BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym … evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Livingston JOB SPECIFICATION: 1st Line IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be … are also happy to consider applicants with a strong customer service background who has an interest in IT – full training will be provided. KEYWORDS : 1st Line IT Support, 1st Line, 1st Line Helpdesk, 1st Line Technical More ❯

Owen Mumford are looking to hire a talented 1st Line Support Engineer! Could this be your next role? Scope: The … 1st Line Support Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the associates of Owen Mumford. Acting primarily in a 1st line support capacity, resolving issues in … are followed. Constant monitoring of any unclaimed tickets and changes, in the ITSM, to ensure all calls are allocated within the defined SLA. Providing 1st line technical support for all OM offices and associates around the globe. To maintain a high degree of customer service More ❯

1st Line IT Support Engineer. £21k + Benefits Package. 3 Days a Week Onsite. Blackheath, London. Permanent. T6/MN/(phone number removed). * This is a Permanent role - you only have to work 3 Days a Week with a salary of £21k - you … year’s practical experience. *Must be Eligible to work in the UK. Leading Independent School (fee charging) educational provider is seeking to secure a 1st Line IT Support Engineer. Will consider applicants with less than 1 year’s experience. Technical Skills - Experience Required: 1st … Private GP Service/50% Fee Discount (pro-rata) for children attending the school/Training & Career Progression Opportunities/Yearly Salary Review. Keywords: 1st Line IT Support, IT Support Engineer, MacOS, iOS, IT Support, 1st Line IT More ❯

1st Line Support Engineer – London - £30K + Benefits Overview: A growing and dynamic Managed Service Provider (MSP) based in central London is looking for a passionate and customer-focused 1st Line Support Engineer to join their busy Service Desk Team. … strong focus on career progression, with opportunities to move into a 2nd Line role as you develop your skills. Role & Responsibilities: Provide 1st line IT support across Microsoft 365 environments (Outlook, Windows, Azure AD, etc.). Manage support tickets via phone … with users, ensuring high levels of service. Follow ITIL best practices and support continuous service improvements. Essential Skills & Requirements: Experience in a 1st Line Support or similar IT role (MSP experience is a plus). Solid knowledge of Microsoft 365, Windows OS, Active More ❯

an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed Days Per Week … engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management … as new clients choose to join up. A typical week as a SaaS/IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and customer More ❯

Job Title: SMC 1st Line Operator Location: Unit 19, St Andrews Way, London, E3 3PA (Hybrid after training) Contract Length: 6 months (with potential extension/temp-to-perm opportunity) Shift Pattern: 4 days on/4 days off (includes nights and weekends); Training: Mon-Fri, 9am … 5pm Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is currently recruiting for two SMC 1st Line Operators on behalf of Yunex, part of Siemens UK – a global infrastructure group. This role is essential in supporting the operation and maintenance of London’s critical road … charging and traffic management infrastructure. The successful candidates will play a vital role in monitoring live traffic systems, ensuring fault management, and providing first-line support to meet strict service levels. This position would be well-suited to candidates with experience in roles such as 1st More ❯

Applications Support (1st Line) Newcastle Upon Tyne £25,000 to £30,000 + Generous Holidays + Company Pension + Personalised Training + On the Job Training + Career Progression + TOIL + Great Work to Life Balance Are you someone from an IT Software Support … for customer care, being the first point of contact for clients providing software support, IT troubleshooting and great customer service. The ideal 1st Line Software Support would have come from an IT software background, confident in a client facing role and over the … Experience or interest in IT software Good customer service and communication skills Wants career progression Keywords : Software Support, IT Support, 1st Line Support, Newcastle-Upon-Tyne, Software, Technical, Newcastle, Sunderland Reference : 19859 If you are interested in this role, click 'apply More ❯

Software Support (1st Line) Newcastle Upon Tyne £25,000 to £30,000 + Generous Holidays + Company Pension + Personalised Training + On the Job Training + Career Progression + TOIL + Great Work to Life Balance Are you someone from an IT Software Support … for customer care, being the first point of contact for clients providing software support, IT troubleshooting and great customer service. The ideal 1st Line Software Support would have come from an IT software background, confident in a client facing role and over the … Experience or interest in IT software Good customer service and communication skills Wants career progression Keywords : Software Support, IT Support, 1st Line Support, Newcastle-Upon-Tyne, Software, Technical, Newcastle, Sunderland Reference : 19859 If you are interested in this role, click 'apply More ❯

1st Line Support Engineer required for a leading provider of the latest cloud workforce management solutions with over 400 customers in all parts of the UK. This position will be based at their head office in Letchworth Garden City and the successful candidate will be … will be given to the right candidate, but a keen interest in IT is essential, along with a methodical and organised approach to work. 1st Line Support Engineer Job Overview Understanding the functionality of Time & Attendance (T&A) software Triaging support issues as … they are reported Updating support tickets raised by customers Trouble-shooting issues reported by our customers 1st Line Support Engineer Job Requirements Someone who is presentable, confident when speaking to customers and willing to learn Full training will be given to the right More ❯

1st Line IT Support Technician, Woodstock, £25k - £30k plus benefits: A leading Managed Services Provider based on the outskirts of Oxford is looking to recruit a 1st Line IT Support Technician to work in their client’s stunning rural office … location. As part of a team of dedicated technicians, you’ll be providing 1st Line Support to over (Apply online only) users covering cutting edge hardware, software and infrastructure technologies. The role: The 1st Line IT Support Technician will provide … of hardware, software, telephony and mobile device issues, and will have the opportunity to gain insight into infrastructure based technology. About you: The successful 1st Line IT Support Technician will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with More ❯

Job Description Owen Mumford are looking to hire a talented 1st Line Support Engineer! Could this be your next role? Scope: The … 1st Line Support Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the associates of Owen Mumford. Acting primarily in a 1st line support capacity, resolving issues in … are followed. Constant monitoring of any unclaimed tickets and changes, in the ITSM, to ensure all calls are allocated within the defined SLA. Providing 1st line technical support for all OM offices and associates around the globe. To maintain a high degree of customer service More ❯

1st Line Support Engineer Location: London - Hybrid working (5 days on-site during probation; after 6 months probation, 1 day remote depending on business need) Salary: Up to £28,000 DOE Are you a motivated IT professional with a passion for customer service and problem … solving? We're looking for an experienced 1st Line Support Engineer to join our growing team in central London. As a leading MSP, we deliver exceptional IT support services designed to boost performance, minimise downtime, and reduce operational costs. Our proactive and strategic … Responsibilities: Deliver professional, customer-focused service throughout each ticket's lifecycle Log, categorise, and prioritise tickets in line with SLAs Provide first line support via telephone and remote tools Troubleshoot and resolve incidents related to hardware, software, networks, and applications Liaise with third-party More ❯

First Line Support Location: Nottingham (Accessible via public transport) Salary: up to 27k (Depending on Experience) Hours: 37.5 (Shifts of 8:30am till 5:00pm, 9:00am till 5:30pm and 9:30am till 6:00pm) SF Recruitment are recruiting for a First Line Support for our Nottingham based client. As the First Line Support you will be responsible to support a wide range of Incidents and Requests relating to Apple, Microsoft and Android technologies via Telephone, E-mail, and Live Chat. In this … who has a qualification within IT and is now looking to gain experience. Our client would also look at candidates with previous or current 1st line experience, looking to progress, with salary being dependent on experience level. Key Duties and Responsibilities: - Manage Incidents and Requests in line More ❯

1st Line IT Support Location : Bury, Greater Manchester Working hours : Monday to Friday DAY SHIFT (35hrs/week) Salary : £(phone number removed)/annum Description We are seeking a customer-oriented and experienced 1st Line IT Support to join our … client growing team. As a 1st Line IT Support, you will provide technical assistance to internal users, clients, and visitors, ensuring that IT issues and requests are addressed promptly and effectively. This role is predominantly office based with some flexibility on occasion to work from … exemplified by their gold status as Investors in People and their Silver accreditation in We Invest in Wellbeing. Responsibilities Provide friendly and excellent first line support to staff, clients, and visitors based on priorities and agreed service levels. Take responsibility for setting up, maintaining, and organising More ❯

We are seeking a dedicated and proactive IT 1st line Support Technician who thrives in a collaborative environment. The successful candidate will have a strong interest in IT, with a focus on maintaining and improving the IT systems in an industrial/manufacturing setting. Client … sustainability, they are known for their quality output and the superior support they provide to their clients across Leeds. Description Providing first line support for all IT-related issues. Assisting with IT projects and contributing to the development of the IT infrastructure. Maintaining and … staff on IT systems and procedures. Ensuring compliance with IT policies and procedures. Maintaining accurate and up-to-date IT documentation. Profile A successful 1st line Support Technician should have: A relevant qualification in IT or a related field. Proven problem-solving skills. Strong communication More ❯

We are seeking a dedicated and proactive IT 1st line Support Technician who thrives in a collaborative environment. The successful candidate will have a strong interest in IT, with a focus on maintaining and improving the IT systems in an industrial/manufacturing setting. Client … sustainability, they are known for their quality output and the superior support they provide to their clients across Leeds. Description Providing first line support for all IT-related issues. Assisting with IT projects and contributing to the development of the IT infrastructure. Maintaining and … staff on IT systems and procedures. Ensuring compliance with IT policies and procedures. Maintaining accurate and up-to-date IT documentation. Profile A successful 1st line Support Technician should have: A relevant qualification in IT or a related field. Proven problem-solving skills. Strong communication More ❯

1st Line Customer Support Analyst - BPSS, End User Support Up to £165 per day (Inside IR35 - Umbrella) Primarily Remote (Must be UK Based) 3-Month contract I am currently working with a leading UK consultancy who require an IT literate, 1st Line Customer Support Analyst with an understanding of Telephony systems to work on a 7am … 7pm shift pattern (Monday - Friday) for their end client. Key Requirements: Exceptional communication skills and excellent telephone manner Previous Customer Support/1st Line Support/End User Support experience IT Literate, ability to understand Telephony systems Ability to work More ❯

Owen Mumford are looking to hire a talented 1st Line Support Engineer! Could this be your next role? Scope: The … 1st Line Support Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the associates of Owen Mumford. Acting primarily in a 1st line support capacity, resolving issues in More ❯

Service Desk Analyst/1st Line Support Analyst - to £30,000 (DOE) Huddersfield, West Yorkshire, ££Multi-million family run business where core values are a key factor within their staff have a great opportunity for an experienced Service Desk Analyst/1st Line Support/Helpdesk Analyst with a minimum 12 months experience … superb customer service skills combined with excellent communication skills supporting both internal and external customers and infrastructure teams. As a Service Desk Analyst/1st Line Support/Helpdesk Analyst you will have technical knowledge and experience of Windows 11, Office 365, Active Directory and More ❯

Job role: 1st Line Support Engineer Location: Warrington (On site/Hybrid) Clearance required: Eligibility for SC Clearance (*no sponsorship) This is a great opportunity for a Support Engineer to join a leading Microsoft Partner. The company specialise in delivering solutions to high … profile government, banking and defence sector customers. Due to continued growth, they’re looking for a 1st Line Engineer to join their dynamic support team working with one of their key customers in Warrington. Key Responsibilities Providing first-line technical support … Escalating complex issues to 2nd/3rd line teams where necessary. Key skills required: At least 1 year of experience in a 1st Line Support or Service Desk role. Good knowledge of M365 administration and support. Hands-on experience with Azure AD Experience More ❯

Customer Services, OR, Customer Support? Do you thrive in delivering an excellent Customer Services? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of 23,700 + overtime You will be able … some remote work. You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst you will: Be the main contact via telephone to support and assist pharmacy dispensers … progress them quickly and efficiently. Document issues/problems and raise them to the 2nd line team. We are looking for a 1st Line IT Support Analyst with : A customer service delivery background Good general IT skills. Problem-solving attitude and aptitude. Good More ❯