Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
and accountancy and more. Core Responsibilities: As 1stlineSupportEngineer you will act as the firstline of service to customers, logging tickets via phone calls, emails and from a chat system. You will be resolving 1stline … You: Requirements: At least 2 years previous experience as a Customer Support or Technical Support Representative in a complex environment 1stLineSupport and remote troubleshooting experience ideal Excellent written and spoken English. Great communication skills are a must Desirables: MS … Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, Application Engineer, 1stLineSupportEngineer, 1stLineSupport Technician may also be considered for this more »
BD18, Saltaire, Bradford, West Yorkshire, United Kingdom
Cogent Staffing
Our Client is looking to expand their team with the addition of a 1stLineSupport Engineer. As a valued member of the team, you will be a stand-out individual, passionate about your work, committed to learning. In return for your proactive work ethic … our client can offer you training and support to progress in your field. This role is perfect for recent graduates & 1stlinesupport techs looking for real progression. So, If you are looking to apply your skill set, with the opportunity to build … on it, apply now! 1stlineSupportEngineer Role : Offer support to customers to solve queries in a professional and efficient manner Logging tickets & managing emails Resolve issues related to services provided Maintaining a log of data Relaying information to relevant more »
First-Line Technical SupportEngineer A fantastic opportunity for a 1stLineSupportEngineer to work for a Health-Tech software company, that … is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a FirstLine Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will … address has been removed by the job-board, full details for contact are available on our website). Keywords First-Line/1stline/Technical SupportEngineer/Customer Support Specialist/Help Desk Technician/IT Supportmore »
First-Line Technical SupportEngineer A fantastic opportunity for a 1stLineSupportEngineer to work for a Health-Tech software company, that … is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a FirstLine Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will … address has been removed by the job-board, full details for contact are available on our website). Keywords – First-Line/1stline/Technical SupportEngineer/Customer Support Specialist/Help Desk Technician/IT Supportmore »
Dartford, Kent, United Kingdom Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
1stLineSupportEngineer My client, a large MSP based in Kent, are looking for a 1stLineSupportEngineer to join their ever-growing team. You will play a critical role in providing technical support … projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd linesupport role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support … If you have experience working for a Managed Service Provider and are actively looking for a new role then please apply today! Key words: 1stLine, FirstLine, IT SupportEngineer, IT Support Analyst, IT Engineer, Junior more »
Job Title: 1stLineSupportEngineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full … committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1stLineSupportEngineer, you will provide exceptional 1stlinesupport to 300 users … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 1stLine IT SupportEngineer, SQL, IT Technician, IT SupportEngineer, IT Service Engineermore »
Camberley, Surrey, South East, United Kingdom Hybrid / WFH Options
Lloyd Recruitment - Reigate
Lloyd Recruitment is pleased to be working with a leading business in the Camberley area, actively seeking a 1stLineSupportEngineer to join their dynamic team. Whats in it for you? Competitive salary of up to £28,000 Hybrid working (1 to … UK. With nearly two decades of experience, they continue to lead the way in providing first-class IT services. The Role and As a 1stLine Technical SupportEngineer, you'll play a crucial role in the team, handling 1stline … basic networking skills (TCP/IP and DNS). Desirable skills include Office 365 Administration, general networking knowledge, and familiarity with printers. Responsibilities: Providing 1stLinesupport for Windows Desktops, Laptops, hardware, and software Offering 1stLinesupport for Office more »
Job Title : 1stLineEngineer Location: Multiple Campus locations, Portsmouth Salary: £22,600.00 - £23,277.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About the College: As a newly merged College, we aspire to be the employer … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As an 1stLineEngineer here at COPC, your role will consist of providing essential technical support, addressing and resolving IT … duration of the advert. We do not accept CV's from agencies for these roles. Candidates with the experience or relevant job titles of; 1stLine IT SupportEngineer, SQL, IT Technician, IT SupportEngineer, IT Service Engineermore »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Polar Recruitment Services Ltd
This is a fantastic opportunity for you to work as a 1stLineSupportEngineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career. … site near Reading, hybrid working is supported after onsite training, you will also have the opportunity to gain Security Clearance. Job summary: As the 1stlinesupportengineer you will be logging calls via HP Service Manager, providing first time fixes if possible … will be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active Directory experience Prior firstlinesupport experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover more »
1stLine Network SupportEngineer (Renewable Energy) Blackburn/Hybrid £25,000 - £30,000 + Training + Progression +Hybrid + Pension + 33 Days Holiday + Company Benefits Are you a Network SupportEngineer looking to work with the … with the latest security products and Cyber projects. This role would suit a Network SupportEngineer that has experience in 1st/2nd line troubleshooting, and looking to progress through full training in Cyber Security. The Role Laptop/Desktop Builds First/… one week from home The Person First/Second line troubleshooting experience Local to Blackburn Keywords : IT Support, IT Technician, 1stline, 2nd line, Security, Crowdstrike, Rapid 7, Training, Progression, Renewable Energy, Blackburn Reference Number : BBBH 13735 If you're interested more »
Employment Type: Permanent
Salary: £25000 - £30000/annum Training + Progression
1stLineSupportEngineer Permanent Position London We are looking for 1stLineSupportEngineer to join a high profile project based in London (Onsite Working) . The role will offer extensive training to upskill you … specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users. · Process- Follows established processes, releasing to the change control process verified, validated and documented enhancements to eliminate problems and proactively develop the … resolve more complex problems (both new and known), Escalates or gains support where appropriate. Your skills and experience will cover… . Strong 1stline/Service Desk/Desktop support experience. . Experienced in Windows, VMWare, Active Directory, Windows Server 2008/ more »
1stLine Network SupportEngineer Ideal for someone with 1-3 years experience in 1stlinesupport looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1stline helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable … Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact SamStocks@spectrumit.co.uk or call 02380 765 304. more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Harvey Nash
Support and are looking for an exciting opportunity? Our client is a rapidly growing healthcare organisation and they are seeking an experienced 1stLineSupportEngineer with a passion for customer service. This role offers the chance to be part of … a company that's transforming healthcare through state-of-the-art IT solutions. The Role As 1stLineSupportEngineer, you will be the frontline of IT support, providing first-level assistance to ensure the smooth operation of both the solution … and the wider business. You will be addressing technical issues and contributing to the overall success of their IT team. Responsibilities: Offer frontline support for IT-related queries, ensuring quick and effective resolution. Diagnose and troubleshoot technical problems, aiming for minimal disruption. Maintain high levels of customer service more »
Position: 1stLineSupport Location: Bromley Salary: £30,000 Benefit: * Company pension * Gym membership * On-site parking * Private medical insurance * Sick pay Excited about diving into the dynamic realm of IT support? A trailblazing tech enterprise with a 25-year track record of … innovation is on the lookout for a skilled individual to join their team as a 1stLineSupport Analyst. About Us: We thrive on innovation, continuously pushing the boundaries of technology for over two decades. We've been pioneers in reshaping the digital landscape, offering … groundbreaking solutions globally. Joining our team means becoming part of a vibrant community committed to excellence, creativity, and ongoing advancement. As a 1stLineSupport Analyst, you'll play a pivotal role in our mission to provide outstanding technical support to our clients. more »
IT HELPDESK/IT SERVICE DESK/1STLINE/IT SUPPORT/TICKET SYSTEMS/TROUBLESHOOTING IT ENGINEER Location - Scunthorpe Salary - £25,000 - £30,000 ONSITE Your new role An award-winning provider of business IT & software solutions are looking to Recruit … an experienced IT Engineer/1stLineSupport You will be responsible for working with the existing 1stLinesupport team dealing with client requests seeking help in resolving issues i.e., Change requests, troubleshooting etc What you'll … need to succeed The Organisation is looking for an enthusiastic and passionate Engineer who cares about quality. The ideal candidate will possess the following skillset: A huge passion for IT and technology. A proactive approach to support. Experience in a similar role. Knowledge of IT products including Microsoft more »
include: Installation, configuration and deployment of PCs and Apple Macs Updating internal IT systems including the helpdesk tickets, asset records and technical documentation Resolve 1stline IT Support requests Where required, raising orders for new hardware and software Onboarding of new starters including ensuring equipment … operations activities including proactive checking and monitoring of internal IT systems The key technical skills we are looking for are: Previous Service Desk/1stline experience Troubleshooting Windows and Apple Mac laptops Administration of Office 365 Knowledge of Active Directory Administration of Enterprise Antivirus and security … and tasks are handled correctly and completed on time. A team player and communicator who engages peers to drive for continuous improvement As a 1stLine IT Support Technician in BJSS, we are looking for someone who has attained a Level 3 IT apprenticeship/ more »
1stLine IT SupportEngineer Up to £27k Basingstoke middle is partnered exclusively with a fast-growing MSP client in Basingstoke to find their new 1stLineEngineer! After the business has gained new organic client growth, this … is a brand-new hire to support its continuous improvement plans and client offerings. Having placed a few great people with this business already, we … know firsthand how passionate they are about developing their staff. The Role: You will be joining a close-knit team of Engineers to offer 1stline duties, implementing and leading projects such as; site relocation, server installs and upgrades, and implementing backup solutions. Skills: - VMWare or Hyper more »
1stLine Helpdesk Engineer Ideal for someone with 1-3 years experience in 1stlinesupport looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1stline helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable … Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact or call 02380 765 304. Please note more »
1stLine IT Support- Peterborough - £25,000 to £30,000 Principal IT are working with a rapidly growing business based in Peterborough which have a couple more offices in Yorkshire. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium … level of support. They are currently on the lookout for a 1stLine IT SupportEngineer to join them on a permanent basis. This business has seen rapid growth throughout the 2023 and shows no signs of slowing down in 2024. To be … training opportunities Staff appreciation parties Fully funded social events Staff discount scheme How to Apply If you are interested in hearing more about this 1stLine IT SupportEngineer position or interested in applying for the role please follow the link below or more »
1stLineSupportEngineer £25k - £30k Dartford, Kent Digitech are excited to be partnered with a unique, fast-growing MSP. The business have their own private cloud and support companies across all industries from football teams to financial services to not … for-profit organisations. Due to continued growth across the business and new clients actively being on-boarded, they are seeking multiple 1stLineSupport Engineers to join the service desk. Requirements: Active directory. Office 365. Windows. Excellent communication skills. Ideally from an MSP background. They more »
Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1stLine IT SupportEngineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric … service to their Managed Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication … skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1stLineSupport via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd lineSupportmore »
Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
1stLineSupportEngineer - Progressive Role Gloucester Up to £22k DOE Junior Position - Suitable for candidates with up to 1/2 years experience Impressively growing MSP moving into new offices! Description The IT Support Department is responsible for supporting and … maintaining our customers IT systems and for providing efficient IT support to all business users. Responsibilities include: Providing helpdesk and onsite support for … various clients Managing own workload of tickets to ensure SLAs are met Escalation of issues to 3rd party software and systems suppliers where necessary 1stLine technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and more »
1stLine IT SupportEngineer - South East London(Southwark) - Up to £30,000! Role : 1stLine IT SupportEngineer Areas : South East London Salary : £26,000 to £30,000 I am working on an exciting new … dynamic team based in South East London. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be more »
1stLine Helpdesk Engineer Ideal for someone with 1-3 years experience in 1stlinesupport looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career more »
Position: 1stLineSupport Location: Redhill Salary: Up to £27k Benefits: Company pension Gym membership On-site parking Private medical insurance Sick pay Are you ready to dive into IT support? Join a pioneering tech company with 11 years of innovation as a … 1stLineSupport Analyst. About Us: We push technological boundaries, offering innovative solutions globally. Be part of a dynamic team committed to excellence and continuous improvement. Responsibilities: Log and update customer issues professionally. Manage customer expectations. Monitor and resolve alerts (backups, disk space, antivirus). … Visit customer sites in London and the Southeast as needed. Address and escalate support issues. Assist with building customer computers using Autopilot. Keep customers and the Triage team informed about new processes and technologies. Preferred Skills/Experience: Clean driving license (preferred but not essential). Experience with more »