3rdLine Support Engineer, Systems Engineer, London, COR7398 A Microsoft focussed Systems Engineer, is urgently required to join a global organisation in their central London-based office. Joining a small highly skilled team of Service Desk Engineers, the 3rdLine Support Engineer will take ownership of … and AWS) cloud environment! This is a technically challenging role and would suit a Systems Engineer who enjoys working within a fast paced and diverse environment. The 3rdLine support Engineer will cover both BAU support and take a leading role on project work, working with the latest Microsoft technologies.This global organisation, which … offers an incredible opportunity to gain skills from an unrivalled technical environment. Benefits Generous bonus scheme, up to 20% Excellent opportunities for career advancement What’s required of the 3rdLine Support Engineer? Demonstrable 3rdline Windows server support experience Virtualisation through VMWare/Hyper-V Previous experience supporting Office 365 Networking More ❯
Reading, Berkshire, South East, United Kingdom Hybrid/Remote Options
DXP Talent Ltd
3rdLineEngineer £40,000 to £45,000 On site in Theale DXP Talent is working with a continuously evolving, ambition business who is looking for a 3rdLineEngineer to join their growing Infrastructure team. Joining an established team, the 3rdLineEngineer will … with some Azure services and ideally requires an Engineer to have all round experience of Networks, Server, Virtualisation, Storage. Candidates will ideally have 5+ years experience in 3rdLine/Infrastructure Support and can demonstrate good technical skills and knowledge in the following: - VMware - Windows Server (build and support) - O365 - Azure AD/Entra ID …/Autopilot - SANs and Backups - General Network and Security Support (LAN/WAN, Firewalls, Switches, Cyber awareness) In addition, the 3rdLineEngineer will be expected to have a high level of troubleshooting and fault finding experience as well as having a general interest in new IT technologies. Given the nature of the role, there More ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom
Perfect Path Recruitment
Join a Leading Managed Service Provider as a 3rdLine IT Engineer! Are you a highly skilled and proactive 3rdLineEngineer or an experienced 2nd lineengineer looking to step up into a 3rdline role and looking to make a significant … fresh ideas, and recognising individual strengths. If you thrive in a consultative atmosphere and are ready to grow, innovate, and succeed, this is the place for you! The Opportunity: 3rdLineEngineer (IT Systems Focus) Reporting To: Head of Engineering Hours: 37.5 hours per week, Monday to Friday (between 8am and 6pm) This pivotal role … The successful candidate will possess a strong technical background, seeking to take on or continue in a senior escalation role. Essential Experience & Skills Experience & Progression: Proven experience in a 3rdLine Support role within the IT sector, OR you are an experienced 2nd Line Support professional ready to move into a senior escalation (3rdMore ❯
3rdLine Cloud Network Engineer Must have an Active DV Clearance Join a forward-thinking team as a 3rdLine Cloud Network Engineer , where you'll play a key role in maintaining and enhancing secure cloud-based network solutions. Working in a dynamic environment, you'll collaborate with 2nd and … 3rdLine engineers to deliver seamless network operations, ensuring reliability, security, and innovation across critical systems. About the Role - 3rdLine Cloud Network Engineer As a 3rdLine Cloud Network Engineer , you'll manage incidents, implement changes, and monitor systems using advanced event management and ITSM tools. … and conducting readiness assessments for new releases. The role involves a rotating shift pattern (07:00-15:00 and 11:00-19:00). What We're Looking For - 3rdLine Cloud Network Engineer Proven experience in Cloud Administration (e.g. Broadcom NSX-T, vCenter). Strong knowledge of Firewall Management (Cisco Firepower Management Centre) and More ❯
South East London, London, England, United Kingdom
MillsHill Recruitment Limited
3rdLine Support Engineer - Managed Services Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. My client is a fast expanding IT Services company that due to continued success are in the market for a proven 3rdLine Support Engineer. As … 3rdLine Support Engineer you will have a solid background in a fast paced MSP environment. You will have a broad range of technical skills across technology such as Windows Server, O365, Azure, Azure AD, Active Directory, VMware, Hyper-V, DNS, DHCP, Group Policy, Networking, WAN, Wireless, Router, Switches. The 3rdLine Support Engineer will be working proactively as part of the escalation (3rdLine) team on behalf of customers, ensuring an exceptional customer experience. You will have a customer first mindset with exceptional communication skills (verbal and written). A reliable individual who enjoys working autonomously with a genuine interest in technology, with the More ❯
Birmingham, West Midlands, England, United Kingdom
Oscar Technology
3rdLine Support Engineer | Birmingham | £35k-45k Oscar Technology has partnered with a leading MSP in Birmingham to recruit for a skilled 3rdLine Support Engineer to join their team. Job Description As a 3rdLine Support Engineer, you will play a crucial role in … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rdline support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. … a comprehensive perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rdLine Support Engineer | Birimingham | £35k-£45k Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about More ❯
City of London, London, United Kingdom Hybrid/Remote Options
MFK Recruitment
Senior 3rdLine IT Engineer Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of … end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rdLineEngineer to join our growing technical team. This pivotal role involves: Acting as the go-to escalation point for complex issues Managing core client … You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting solutions, and mentoring junior engineers through effective Standard Operating Procedures (SOPs). Senior 3rdLine IT Engineer - Key Responsibilities Act as the primary escalation point for complex 2nd/3rdline incidents and service requests across More ❯
Senior 3rdLine IT Engineer Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of … end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rdLineEngineer to join our growing technical team. This pivotal role involves: Acting as the go-to escalation point for complex issues Managing core client … You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting solutions, and mentoring junior engineers through effective Standard Operating Procedures (SOPs). Senior 3rdLine IT Engineer - Key Responsibilities Act as the primary escalation point for complex 2nd/3rdline incidents and service requests across More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
MFK Recruitment
Senior 3rdLine IT Engineer Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They are a close-knit team of … end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rdLineEngineer to join our growing technical team. This pivotal role involves: Acting as the go-to escalation point for complex issues Managing core client … You will work closely with our Service Desk and Project teams, maintaining high service standards, documenting solutions, and mentoring junior engineers through effective Standard Operating Procedures (SOPs). Senior 3rdLine IT Engineer - Key Responsibilities Act as the primary escalation point for complex 2nd/3rdline incidents and service requests across More ❯
Beverley, North Humberside, England, United Kingdom
Ernest Gordon Recruitment Limited
3rdLine IT Support Engineer (Modular Buildings)£40,000-£45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company BenefitsBeverleyAre you a 3rdLine IT Support Engineer or similar looking to join a leading … team and key stakeholders in addition to playing a key part in supporting project bandwidth as you work hybrid with some flexibility in working.This technical role would suit a 3rdLine IT Support Engineer looking to join a leading company who offer a company bonus and the chance for ongoing progression in the business.The Role … Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rdline support and contribute to application management and system deployments The Person: 3rdLine IT support Engineer or similar Infrastructure experience Commutable More ❯
Beverley, East Riding of Yorkshire, United Kingdom
Ernest Gordon Recruitment Limited
3rdLine IT Support Engineer (Modular Buildings) £40,000-£45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company Benefits Beverley Are you a 3rdLine IT Support Engineer or similar looking to join … and key stakeholders in addition to playing a key part in supporting project bandwidth as you work hybrid with some flexibility in working. This technical role would suit a 3rdLine IT Support Engineer looking to join a leading company who offer a company bonus and the chance for ongoing progression in the business. The … Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rdline support and contribute to application management and system deployments The Person: 3rdLine IT support Engineer or similar Infrastructure experience Commutable More ❯
3rdLine IT Engineer Lancaster £31 – 38k plus + more benefits The Opportunity for you… Are you currently working at 2nd or 3rdline, and looking to join an MSP that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add … to their team. As a 3rdLineEngineer, you’ll be based in the Lancaster office for an MSP who support nearly 300 clients. Our client has recently won contracts and in turn, needs to grow out their tech team. Safe to say they’re heading in the right direction. This role is for a … 2nd/3rdlineengineer who may have hit a glass ceiling in their current company and wants to progress their career. You’ll need to have a ‘what’s next’ approach by way technology and product offerings as this MSP are looking for someone who can come in and contribute above and beyond support More ❯
3rdLineEngineer £40,000 to £45,000 On site in Theale DXP Talent is working with a continuously evolving, ambition business who is looking for a 3rdLineEngineer to join their growing Infrastructure team. Joining an established team, the 3rdLineEngineer will More ❯
An MSP based in Stoke-on-Trent is looking for an experienced 3rdLine Support Engineer to manage complex support tickets escalated from 1st and 2nd line engineers, perform advanced troubleshooting, and resolve a wide range of technical issues across client environments. This role is ideal for a proactive problem-solver with deep … technical expertise in IT infrastructure, who thrives in a fast-paced MSP environment and is dedicated to delivering exceptional customer service. As the 3rdLine Support Engineer your key responsibilities will be: Handle complex incident and problem tickets escalated from 1st and 2nd line engineers. Provide advanced troubleshooting and root cause analysis for … internal SLAs and complies with industry best practices. Support the team in meeting service desk KPIs by helping maintain manageable ticket volumes and ensuring timely resolution of issues. The 3rdLine Support Engineer will be able to demonstrate the following skills and attributes: Proven experience in a senior or 3rdline IT More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid/Remote Options
Nextech
3rdLine MSP Engineer - £45,000 Location: Birmingham (hybrid)Salary: £45,000 Are you an experienced 3rdLineEngineer with a passion for solving complex technical issues in a fast-paced Managed Service Provider (MSP) environment? We're looking for a skilled and motivated professional to join our growing team … supporting a diverse portfolio of clients across multiple industries. Key Responsibilities Provide 3rdline technical support for escalated incidents and service requests. Troubleshoot and resolve complex issues across servers, networks, and cloud infrastructure. Manage, maintain, and optimise Microsoft 365, Azure AD, and related environments. Support firewall, VPN, and network security solutions (e.g. Fortinet, Sophos, Cisco). Implement … 2nd line teams to ensure smooth escalation and knowledge sharing. Participate in project delivery, system documentation, and continual service improvement. Essential Skills & Experience Proven experience in a 3rdLine or Senior Infrastructure Engineer role within an MSP. Strong knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft More ❯
2nd/3rdLine IT Support Engineer, Oxford, COR7382 Are you an experienced IT Support Engineer looking to take ownership of projects and technical delivery within a growing MSP? This could be the perfect next step for you! The Role As a 2nd/3rdLine IT Support Engineer … is primarily remote with some work from their Oxford offices, and client site visits as required. What’s Required? The ideal candidate will have: Solid experience in 2nd or 3rdLine IT Support, ideally within an MSP environment Strong knowledge of Microsoft 365, Azure, and Windows Server technologies alongside networking fundamentals (DNS, DHCP, VPN, firewalls) The ability … are essential. Whats next? Ready to take your IT career to the next level? Apply today to join this ambitious and forward-thinking MSP as their next 2nd/3rdLine IT Support Engineer! 2nd/3rdLine IT Support Engineer, Oxford, COR7382 Corriculo acts as an employment agency and More ❯
2nd/3rdLine IT Support Engineer– London –£43,000 - Hybrid Working! I’m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd LineEngineer to their team. This is a great next step for someone with around 3+ years’ experience … in IT infrastructure, ideally within an MSP environment. The Role You’ll deliver advanced 2nd/3rd-line support, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work. Key Responsibilities Provide 3rd-line troubleshooting across servers, networking, and virtualisation Configure … Mon–Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Company socials, awards & referral bonuses Professional development & training opportunities If you're a 3rd-line or strong 2nd-lineengineer ready to step up in a dynamic MSP, get in touch for more details. The client is More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
SER (Staffing) Ltd
2nd/3rdLine IT Support Engineer– London –£43,000 - Hybrid Working! I’m working with a leading Managed Service Provider in the creative industry who are looking to add a Senior 2nd LineEngineer to their team. This is a great next step for someone with around 3+ years’ experience … in IT infrastructure, ideally within an MSP environment. The Role You’ll deliver advanced 2nd/3rd-line support, act as an escalation point for junior engineers, and get involved in a range of client projects including upgrades, migrations, and virtualisation work. Key Responsibilities Provide 3rd-line troubleshooting across servers, networking, and virtualisation Configure … Mon–Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Company socials, awards & referral bonuses Professional development & training opportunities If you're a 3rd-line or strong 2nd-lineengineer ready to step up in a dynamic MSP, get in touch for more details. The client is More ❯
Salisbury, Wiltshire, South West, United Kingdom Hybrid/Remote Options
Constant Recruitment
3rdLine Infrastructure Engineer Salisbury Hybrid working (mix of office, home, and client site) £38,000 £45,000 DOE Driving licence required client site visits involved Are you an experienced 3rdLineEngineer with a solid MSP background? Do you enjoy tackling a mix of infrastructure and networking challenges? Looking … will take ownership of escalated issues, support and guide more junior engineers, and lead on technical projects for a range of SME clients. What you will be doing: Providing 3rdline support and infrastructure troubleshooting Leading smaller client projects and rearchitecting customer networks Acting as an escalation point for complex issues Installing, configuring, and supporting client environments … Comfortable working across a broad IT estate (hardware, software, cloud, networking) Experience delivering infrastructure projects and identifying opportunities for improvement Y ou will need: Experience in a 2nd/3rdline role within an MSP environment Strong communication skills and client-facing confidence A methodical and calm approach under pressure Full UK driving licence and access to More ❯
3rdLineEngineer - Microsoft Technologies Greater Bristol - Hybrid - 2 days a week £36,000 - £50,000 Our client is a Managed Service Provider specialising in Microsoft Technologies. They are looking for a 3rdLineEngineer to join their team, providing technical support across their client base and contributing to project … delivery. You'll need to demonstrate your experience in diagnosing and resolving issues, implementing technologies and supporting the 1st and 2nd line teams when needed. You'll … benefit from being passionate on technology and eager to learn more. We're looking to speak to candidate who possess the following: Proven experience working in a 2nd or 3rdline team Strong technical knowledge across Microsoft Azure, Microsoft 365, Windows Server, and networking Excellent communication and customer service skills If you meet the criteria above please More ❯
Huntingdon, Cambridgeshire, England, United Kingdom
Nextech
3rdLine IT Support Engineer - MSP Environment Huntingdon, Cambridgeshire, Up to £50,000 (DOE) Full-Time | Permanent Are you an experienced 3rdLine Support Engineer looking to take the next step in your career with a forward-thinking Managed Service Provider (MSP)? Our client, a well-established MSP based in … Huntingdon, Cambridgeshire, is seeking a proactive and highly skilled IT professional to join their growing technical team. About the Role As a 3rdLine Support Engineer, you'll play a key role in delivering exceptional technical support to a diverse client base across a range of technologies and industries. You'll work closely with the … developing service desk staff Contribute to documentation, knowledge base articles, and process improvement Work on infrastructure projects, system upgrades, and migrations as required Key Skills & Experience Strong background in 3rdline support within an MSP environment Excellent knowledge of Microsoft technologies (Windows Server, O365, Azure, Active Directory, etc.) Solid understanding of networking (Firewalls, VLANs, VPNs, DNS, DHCP More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Nextech Group Limited
3rdLine IT Support Engineer - MSP Environment Huntingdon, Cambridgeshire, Up to £50,000 (DOE) Full-Time | Permanent Are you an experienced 3rdLine Support Engineer looking to take the next step in your career with a forward-thinking Managed Service Provider (MSP)? Our client, a well-established MSP based in … Huntingdon, Cambridgeshire, is seeking a proactive and highly skilled IT professional to join their growing technical team. About the Role As a 3rdLine Support Engineer, you'll play a key role in delivering exceptional technical support to a diverse client base across a range of technologies and industries. You'll work closely with the … developing service desk staff Contribute to documentation, knowledge base articles, and process improvement Work on infrastructure projects, system upgrades, and migrations as required Key Skills & Experience Strong background in 3rdline support within an MSP environment Excellent knowledge of Microsoft technologies (Windows Server, O365, Azure, Active Directory, etc.) Solid understanding of networking (Firewalls, VLANs, VPNs, DNS, DHCP More ❯
3rdLine Infrastructure Engineer Maidenhead **Onsite** £37k to £40k DXP Talent is hiring for a 3rdLine Infrastructure Engineer to join an expanding European business based out of Maidenhead - the role is based onsite. This is an exciting role that offers a lot of autonomy and the chance to shape … the future direction of IT across the business whilst also having scope to develop your skillset and specialise in areas of your choosing. Joining a small team, the 3rdLineEngineer will act as an escalation point for the Support Engineers and manage the hybrid Infrastructure whilst also being involved in delivering a variety of More ❯
3rdLine Technical Projects Engineer3rdLine Technical Projects Engineer Remote - With occasional travel to Buckinghamshire £32,000 - £40,000 turn IT on is currently seeking a 3rdLine Technical Project Engineer who is motivated and enthusiastic about technology. The ideal candidate will have a More ❯
Essex, South East, United Kingdom Hybrid/Remote Options
Circle Group
2nd/3rdLine IT Support Engineer About the Role An exciting opportunity has arisen to join a fast-growing technology consultancy and managed service provider. This is not a traditional support role; we place customer service at the heart of everything we do, and we are looking for someone who shares that passion. This … position is ideally suited to a senior 2nd LineEngineer or an experienced 3rdLineEngineer who is confident taking ownership of complex issues and delivering high-quality technical solutions. You will work across a wide range of technologies, from on-premise infrastructure to cloud environments, while contributing to key projects … will be required, we offer a flexible hybrid working model with 1-2 days per week in the office. Key Responsibilities Provide escalation support for 1st and 2nd Line engineers and handle complex Service Desk requests. Perform onsite support, installations, and troubleshooting where remote resolution is not possible. Take ownership of Service Desk innovation and continuous improvement initiatives. More ❯