1 to 25 of 69 Permanent 3rd Line Engineer Jobs in the UK

3rd Line Service Desk Engineer Epsom, Surrey As a 3rd Line Service Desk Engineer this role will be 5 days a week onsite My client a leading financial services organisation based in Epsom, Surrey, who are recruiting for a 3rd Line Service Desk Engineer, with … experience in a similar 2nd/3rd line role in an ITIL environment with knowledge of desktop and server operating systems, AZURE, O365, SaaS, MDM, Active Directory, Exchange, O365, GPO, basic networking, virtualisation (VMware, Hyper-V) and scripting (Batch, PowerShell) As a 3rd Line Service Desk Engineer, you will be providing IT … to the Service Desk & Cyber Security team via telephone, e-mail, and ticketing system, when appropriate, to ensure courteous, timely and effective resolution of end user issues within SLAs. 3rd Line Service Desk Engineer Benefits: Salary: c£45,000 - £50,000 per annum 22 days annual holiday (Increase to 27, 1 additional day per year More ❯

3rd Line Support Engineer, COR7287 We have an excellent opportunity for a 3rd Line Support Engineer to join a thriving company based in Didcot. The Role Working as a 3rd Line Support Engineer, the successful candidate will be expected to take on all problems that … come into the support business and aid their solution. The 3rd Line Support Engineer will help with the completion of on-running project work with clients, work that can be wide-ranging with a lot of variety! The Company This is a great company to work for! They have a strong emphasis on employee engagement … and the provision of high-quality IT Support The team is friendly, helpful, and strong from a technical perspective. Joining as 3rd Line Support Engineer you will have great opportunities for development and career progression. What’s Required? Whilst enthusiasm and the ability to provide a highly personable service are key, it is hoped that More ❯

3rd Line IT Engineer Ideal opportunity for a skilled 3rd Line IT Engineer with 5+ years of senior IT support experience, looking to lead infrastructure projects and support a dynamic, multi-site organisation. Full-time, permanent position based in Kent, offering a salary of £45,000 per annum. Immediate start … innovation, they offer a collaborative culture and provide cutting-edge solutions across various industries, including education, healthcare, government, and commercial sectors. What will you be doing? Joining as a 3rd Line IT Engineer, you'll take ownership of both day-to-day infrastructure support and key technology projects. You will be supporting multiple sites, deploying … new systems, leading server and network upgrades, and ensuring the smooth running of complex infrastructure environments. Key responsibilities include: Acting as the go-to expert for 3rd line technical support across multiple UK sites. Leading and delivering infrastructure projects, such as deploying on-premises servers, managing Office 365 tenant migrations, and configuring networks. Overseeing the day-to More ❯

Job title : 2nd/3rd Line Telecoms Engineer Salary- up to £37,000 + Benefits + Car Allowance Location: Newcastle Upon Tyne Working Hours : 8:30am - 5:00pm Working style : Hybrid Start date : ASAPWe are currently working with a rapidly growing Managed Service Provider/Telecoms provider who are looking to bring in a 2nd …/3rd Line Telecoms Engineer. The 2nd/3rd Line Telecoms Engineer will be the go-to person for any issues with the organisations telephony platform.The successful 2nd/3rd Line Telecoms Engineer will be joining an organisation who are keen on internal progression, they will have … the chance to move up the ladder as the organisations grow.Essential skills - 2nd/3rd Line Telecoms Engineer VoIP support - Cloud and On-prem Provisioning and testing of handsets on systems Network trafficking SIP Trunking Prior experience acting as an escalation point Desirable - 2nd/3rd Line Telecoms Engineer Cisco More ❯

We're Hiring! Role: Senior Microsoft Specialist - 3rd Line Engineer Salary: £50,000 + benefits Location: Onsite, Eastbourne Are you a Microsoft powerhouse ready to take the lead on complex technical challenges? We're looking for an experienced Senior Microsoft Specialist (3rd Line Engineer) to join our growing IT team … guidance, and solutions across our Microsoft stack. ?? About the Role As a Senior Microsoft Specialist, you'll act as the go-to expert for all things Microsoft, leading on 3rd line escalations, delivering infrastructure projects, and mentoring junior engineers. You'll bring deep knowledge of Microsoft 365, Azure, Windows Server, and Active Directory, with the confidence to … design, and implement scalable enterprise solutions. ?? What You'll Do Provide expert-level support across Microsoft technologies (M365, Azure, Windows Server, AD, Exchange, Intune, etc.) Take ownership of critical 3rd line incidents, ensuring swift resolution and root cause analysis Lead infrastructure and cloud migration projects end-to-end Support security and compliance initiatives across Microsoft environments Collaborate More ❯

3rd Line Network Systems Engineer Tamworth £40,000 to £50,000 + Benefits Excellent opportunity for an experienced 3rd Line Engineer to join a growing infrastructure team in a project-led role with autonomy, technical variety, and long-term progression. This company is a well-established manufacturer with a large … infrastructure across multiple UK sites. You'll be joining a collaborative team that values security, reliability, and continuous improvement. In this varied role, you'll lead infrastructure projects, provide 3rd line support, and take ownership of core systems including Windows Server, Azure, virtualisation, networking, and security. You'll work closely with the Infrastructure Manager and wider team … to deliver upgrades, improvements, and support across the estate. The ideal candidate will have strong experience in 3rd line positions, with good Microsoft infrastructure knowledge, solid networking skills, and a security-conscious mindset. Experience with information security best practices and secure system design is essential. This is a fantastic opportunity to join a stable, growing organisation where More ❯

3rd Line Support Engineer | Stratford-Upon-Avon | £45,000-£52,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 3rd Line Support Engineer | Stratford-Upon-Avon | £45,000-£52,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. More ❯

3rd Line Support Engineer | Stratford-Upon-Avon | £40,000-£45,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you … resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. … a comprehensive perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rd Line Support Engineer | Stratford-Upon-Avon | £40,000/£45,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this More ❯

3rd Line engineer - £40-£45k - Stonehouse I am seeking an experienced 3rd Line engineer to join a successful and technically strong workforce based in Stonehouse. The successful candidate for this role will possess strong skills across IT infrastructure, with a strong grasp of the Microsoft stack, and associated technologies. You … will ideally have relevant qualifications, although this is not essential and strong practical experience is seriously considered. Benefits for the 3rd Line engineer: 25 days holiday + bank holiday, Birthday off Pension scheme Social events Private Healthcare As an expeierience Infrastructure Engineer, you will have strong skills in: Windows o/s Azure More ❯

Jobs Search Type All Job Area All 3rd Line Support Engineer - Microsoft Cloud, Azure + M365 London £45,000 - £50,000 + 10% bonus 3rd Line Support Engineer - Microsoft Cloud, Azure + M365 - Central London £45,000 - £50,000 + 10% bonus Do you want to be an exceptional 3rd … close-knit team in central London, working from the office full-time during probation, then moving to a 4-day office/1-day home setup post-probation. Proven 3rd Line support experience in a busy MSP or IT Services environment Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra Confidence dealing with major incidents … playing a senior part in the service desk. If you're looking for a technically stimulating role in a business that genuinely values training and development - get in touch! 3rd Line Support Engineer - Microsoft Cloud, Azure + M365 - Central London £45,000 - £50,000 + 10% bonus The Cloud & IT Infrastructure space is constantly shifting. More ❯

3rd Line Engineer Up to £43,000 Bristol - Hybrid We’re working with a well-established MSP in Bristol that’s in an exciting phase of expansion. They’re looking for a well-rounded 3rd Line Engineer to join their team and play a key role in supporting their growing … client base. As a 3rd Line Engineer, you’ll handle a variety of technical challenges, from complex troubleshooting to solution design across a diverse range of technologies and customers. You’ll work in a supportive environment that encourages growth and development, with a hybrid working setup that offers the best of both worlds. Key Responsibilities … and ensuring excellent service delivery Contributing to documentation and knowledge sharing to drive continuous improvement Supporting project work, migrations, and upgrades when required Key Requirements: Proven experience in a 3rd Line role within an MSP or similar environment Split between BAU & Project work Strong understanding of Microsoft 365, Windows Server, networking, and troubleshooting across a range of More ❯

Role: Senior 3rd Line IT Support Engineer Location: Witney Salary: £50,000 - £60,000 Profile A growing organisation based in Witney are looking to add a 3rd Line IT Systems Support Engineer to their team . The ideal candidate will have experience of working in a 3rd Line … IT Engineer line role and have strong communication skills. To be considered for this position you will need proven experience of workign at a senior 3rd line level. Having experience of working on a variety of projects will be a massive plus for this position. Key Responsibilities To be an effective point of … contact for Internal IT, resolving issues, escalating internally, or referring to 3rd parties as appropriate Experience with Cloud environment such as Microsoft Cloud and Azure Excellent interpersonal skills and verbal communication needed for this support position Installing and configuring computer hardware, software, systems, networks, printers and scanners Liaise with senior IT team members to escalate any issues or reoccurring More ❯

Network Engineer (3rd Line Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rd Line Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rd Line Support, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference : 21179 If you are interested in this More ❯

Network Engineer (3rd Line Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rd Line Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rd Line Support, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference : 21179 If you are interested in this More ❯

Network Engineer (3rd Line Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rd Line Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rd Line support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rd Line Support, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference : 21179 If you are interested in this More ❯

3rd Line MSP Engineer - Berkshire | £36,000-£42,000 | Hybrid Are you an experienced IT Engineer with a solid foundation in 2nd/3rd Line support and exposure to MSP environments? Looking to step up into a senior technical role with real variety, responsibility, and flexibility? This could be your … a well-established Managed Service Provider based in Berkshire , delivering reliable, high-quality IT solutions to a growing portfolio of clients. We're looking for a capable and motivated 3rd Line Engineer to join our team and handle complex escalations, project delivery, and infrastructure improvements - both remotely and on-site. ?? The Role: Act as an … delivered to a high standard Mentor junior engineers and support ongoing service improvement ? What We're Looking For: 3+ years of hands-on IT support experience , including 2nd and 3rd Line responsibilities Some MSP experience - enough to understand the pace, variety, and customer focus involved Strong knowledge of Microsoft ecosystems: Windows Server, Active Directory, Microsoft 365, and More ❯

3rd Line IT Engineer (Technical Account Manager) Join Our Expert TAM Team Ringwood (BH24) | Up to £39K & Great Benefits Are you a seasoned 3rd Line IT Engineer looking to take your technical career to the next level? Do you enjoy solving complex problems, building strong client relationships, and shaping technical … strategy? If so, entrust IT Group wants to hear from you. Were expanding our Technical Account Manager (TAM) Team , and were looking for a confident, customer-focused engineer with a solid background in infrastructure, cloud services, and endpoint management. This role goes far beyond support youll be a trusted advisor and project leader for your clients. Whats on … Real variety work with different clients and solve a wide range of technical challenges Professional growth well support your development every step of the way Key Responsibilities of the 3rd Line IT Engineer : Acting as the technical lead for a portfolio of clients, owning their long-term technical roadmap Delivering 3rd line More ❯

2nd/3rd Line Engineer (MSP) - Hybrid We're on the lookout for a 2nd/3rd Line Support Engineer to join a fast-paced, client-focused IT Solutions & Managed Service Provider (MSP). You'll be the go-to person for technical issues, working across a variety of environments … Microsoft technologies (Windows Server, Azure, M365), networking fundamentals (DNS, DHCP, firewalls), and experience in a customer-facing role where communication is key. Key Responsibilities: Handle escalations and 2nd line support tickets through the service desk Troubleshoot and resolve issues across Windows, Office 365, Azure, networks, and cloud platforms Assist with project work such as migrations, deployments, and upgrades … essential, with strong problem-solving skills and the ability to thrive in a high-energy, multi-client environment. Salary in the region £35- 45K depending on experience 2nd/3rd Line Engineer (MSP) - Hybrid Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we More ❯

3rd Line Telecoms Engineer Gateshead (Hybrid) | £37,000 + Car/Allowance | Full-Time, Permanent Our clients are a national MSP with over 250 staff and 10 sites across the UK — and we’re looking for a skilled 3rd Line Telecoms Engineer to join their growing Unified Comms team in … Gateshead. What You'll Do: Provide 3rd line support for VoIP, SIP, PBX, SBCs & connectivityEscalation point for 1st/2nd line engineersDeploy and support telecoms solutions across customer and internal networksWork with platforms like 3CX, Mitel, Teams Direct Routing, etc.Liaise with vendors, carriers, and clients to deliver top-tier serviceWork with the Development team as … well as the BAU team. What You’ll Need: Proven 3rd line telecoms/UC experience (MSP background ideal)Strong knowledge of SIP, hosted VoIP, SBCs, firewalls, and networking (TCP/IP, QoS)Experience with Teams Direct Routing, 3CX, Gamma Horizon, or similarFull UK driving licence (occasional travel required) What You’ll Get: Hybrid workingCompany car or More ❯

Join Our Client as a 3rd Line Engineer in Milton Keynes! Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company. Position: 3rd Line Technical … They are looking for a dynamic individual to join the team and help them maintain their high standards of service in their own Internal IT function. Key Responsibilities: Provide 3rd Line Technical Support, act as an escalation point for 1st and 2nd Line Teams Assist with the implementation and maintenance of IT systems. Liaise with … of issues. Act as a key member of the team in planning, delivering, and leading on IT Projects. What We're Looking For: Proven experience in a 2nd/3rd line support role Strong knowledge of Windows and Mac operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Cyber Essentials Plus exposure Proficiency in Active More ❯

We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of … hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rd Line escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯

We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of … hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rd Line escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯

We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of … hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rd Line escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯

We are looking for an experienced 3rd line IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rd Line IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of … hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rd Line IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rd Line escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯

We are recruiting for a Service Desk Engineer (2nd/3rd Line) to join a respected and growing IT Managed Services Provider based in Sittingbourne, Kent. Are you an experienced 2nd or 3rd Line Engineer ready for a new challenge? Would you enjoy a work pattern that gives you regular … an ideal opportunity for someone who enjoys solving technical issues and wants to work across both infrastructure and connectivity challenges. What you will be doing: Providing remote 2nd and 3rd line support to clients across desktop and server environments Troubleshooting Windows Server, Microsoft 365, Active Directory, and Group Policy Supporting routers, switches, firewalls (WatchGuard experience a bonus … A predictable schedule you can plan around Competitive salary that reflects the commitment: £35,000 – £45,000 DOE What we are looking for: Proven experience in a 2nd or 3rd line support role, ideally within an MSP or multi-client environment Strong troubleshooting skills across Windows Server, Microsoft 365, and desktop OS Confident networking knowledge – including configuring More ❯