1 to 25 of 167 Permanent 3rd Line Engineer Jobs in the UK

Description 3rd Line Infrastructure Engineer We are seeking a 3rd Line Infrastructure Engineer to join Leidos UK within the Defence Team, based in Herefordshire. In response to our growing business, Leidos requires multiple 3rd Line Infrastructure Engineers to support expansion by developing compelling solutions for our current More ❯

range is provided by NRG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. We are looking for an experienced 3rd Line IT Support Engineer to join our client’s dynamic team. This is a fantastic opportunity for a skilled IT professional with a strong background … VMware/Hyper-V, and networking to take on a key role in delivering high-level technical support and solutions in a growing and ambitious IT Consultancy. As a 3rd Line Engineer, you will handle complex technical escalations, assist in the design and implementation of IT infrastructure projects, and provide expert-level troubleshooting across a … range of technologies. Key Responsibilities: Provide 3rd line technical support for escalated IT issues, ensuring timely resolution. Administer and manage Microsoft 365 and Azure, including Intune, Exchange Online, and security policies. Maintain and support Windows Server environments (2016 and later), including Active Directory, Group Policies, and server roles. Manage and troubleshoot virtualisation platforms such as VMware and More ❯

We are seeking a skilled 2nd/3rd Line IT Support Engineer with a strong focus on Microsoft 365 and SharePoint administration to join our Crusade Technical Team. This role involves delivering expert IT support and solutions to our clients across the Midlands, both remotely from our office and onsite. You will be responsible for … opportunity for an experienced engineer who excels in Microsoft 365, SharePoint, and IT infrastructure support while maintaining a strong customer-service approach. Key Responsibilities Provide 2nd/3rd line IT support for escalated technical issues. Act as a Microsoft 365 and SharePoint specialist, supporting deployments, migrations, and administration. Manage Active Directory, DHCP, DNS, and Group More ❯

freedom and assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line IT Support Engineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these include building … maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service provider role (MSP) would be beneficial but a passion for IT and More ❯

Infrastructure Engineer (Contract) | 1st, 2nd, and 3rd-line support | Azure Company: McCabe & Barton Location: London, United Kingdom Posted: 3 days ago Type: Hybrid Job Contract Salary: 500 Overview We are seeking an experienced Senior Infrastructure Engineer for a 12-month contract role with our global financial services client. The ideal candidate will have … extensive knowledge of on-premises infrastructure, networking, and global network architectures. Key Responsibilities Manage and maintain on-premises infrastructure and network systems Provide 1st, 2nd, and 3rd-line infrastructure and end-user support for staff in UK, Asia, and European regions Administer and troubleshoot Cisco networking equipment and small global networks Manage firewall technologies and ensure network More ❯

your talents are valued, your ideas are heard, and your career can thrive? If so, we are looking for you to join our team as a Technical Lead/3rd Line Support Engineer! OUR STORY We are Enable Technology, and whether it's tackling a particular challenge on a case-by-case basis or serving … we're dedicated to providing our team members with ample opportunities to develop skills in new areas and advance their careers. Whether you're an experienced Service Desk Engineer or just starting out, we're committed to helping you reach your full potential. At Enable, our small team environment enables us to work alongside others who share our … have the opportunity to take on a wide range of responsibilities, wear many hats, and gain valuable experience. HOW YOU’LL MAKE AN IMPACT As a Technical Lead/3rd Line Support Engineer, you'll provide advanced technical support for our Managed Service customers, handling escalated, complex issues and ensuring timely resolution. You will mentor More ❯

3rd Line Cloud Engineer To £45,000 Do you want to work with a growing Organisation? Have you missed working in close knit and expert technical teams? Wanted to really make a difference but never had the chance? About the role: This is a great opportunity to join a reputable MSP who is looking for … a Cloud engineer to join their highly skilled and motivated Technical team. The role involves supporting a variety of clients, providing exposure to a wide range of technologies, and being involved in shaping their … technical direction. You will also get the opportunity to deliver projects focused on the Microsoft 365/Azure ecosystem, as well as some physical deployments where appropriate. Duties include: 3rd line helpdesk support, dealing with ticket escalation, and onsite technical support. Management and support of existing Microsoft 365 & Azure environments. Administration and configuration of Windows Server 2012R2 More ❯

Azure 3rd Line/Infrastructure Support Engineer - Chelmsford £50,000 + permanent benefits, Chelmsford - On-site Our client is looking to recruit an Azure Support Engineer to act as the main point of contact for 3rd Line Azure support, to around 200 users. You will look after the Azure environment More ❯

We are supporting an awesome business in Glasgow looking for a 2nd & 3rd Line Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our IT environment. Business offer Hybrid working More ❯

point, assisting with complex IT issues. Provide expert-level technical troubleshooting, diagnosis, and resolution. Support server infrastructure, networking, and cloud-based services. Work closely with 1st and 2nd line support teams, providing mentorship and … technical guidance. Ensure timely resolution of critical IT service requests. Stay updated on the latest technology trends and proactively improve our service offerings What We're Looking For: Proven 3rd line technical support experience in IT. Strong expertise in Windows Server, Active Directory, Networking (TCP/IP, DNS, DHCP, VPNs), and Cloud Services (Azure, Microsoft 365). … situations effectively. Experience working with managed service providers (MSPs). Relevant certifications (Microsoft, Cisco, ITIL or CompTIA) are a plus. Experience & Qualifications Required: Minimum of 5 years' experience in 3rd Line IT Support, acting as a point of technical escalation in a Managed Service Provider (MSP) environment. Expert-level proficiency in IT systems administration, including: Windows Server More ❯

move to the cloud and back! We have over 1,000 talented colleagues across regional offices in the UK, Benelux, and Ireland. The role As a 3 rd Line Engineer, you will play a key role within the Technical Delivery team. This fast-paced, growing company (45% year-on-year growth for the past 3 years … support customer environments, ensuring stability, ownership of tickets, assisting with resolutions, handling major incidents promptly, and creating documentation to pass knowledge to other teams, such as 2 nd line support. Key Responsibilities Provide 3 rd line technical support for escalated issues, ensuring timely resolution. Troubleshoot and resolve complex IT problems across various technologies. Perform diagnostics and More ❯

move to the cloud and back! We have over 1,000 talented colleagues across regional offices in the UK, Benelux, and Ireland. The role As a 3 rd Line Engineer, you will play a key role within the Technical Delivery team. This fast-paced, growing company (45% year-on-year growth for the past 3 years … support customer environments, ensuring stability, ownership of tickets, assisting with resolutions, handling major incidents promptly, and creating documentation to pass knowledge to other teams, such as 2 nd line support. Key Responsibilities Provide 3 rd line technical support for escalated issues, ensuring timely resolution. Troubleshoot and resolve complex IT problems across various technologies. Perform diagnostics and More ❯

to login/join with: I.T Systems Engineer – Colchester – Permanent – Flex/Remote Working – Salary £35,000 – £50,000 We have a fantastic opportunity for very capable 3rd Line IT Systems Engineers based in Essex. We are seeking those with wide ranging technical knowledge and strong commercial acumen to join an established IT Services business … Windows desktops and laptops (up to Windows 10). Administer, monitor and where required report from security systems inclusive Provide in a professional manner telephone and email 2nd and 3rd line support (1st line cover where needed), recording, fixing and escalating to third party hardware and software providers as necessary. You will then be expected … fixes as advised until problem resolution. Strong interpersonal and communication skills Experience of a fast paced environment Professional and positive attitude with the ability to provide concise and knowledgeable 3rd line support Ability to stay calm and work methodically and accurately when under pressure. Experience in taking a technical lead Keeping up to date with the IT More ❯

re seeking an environment where your technical expertise is genuinely valued and your ideas influence how things get done, you’ll feel at home from day one. As the 3rd Line Support Engineer, you’ll become the calming voice and trusted advisor the team relies on. Your focus will be resolving challenging tickets, mentoring your … Datto, Kaseya, Autotask Networks: LAN, WAN, VLANs, managed WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting You’ll Thrive Here If: You're already established in a 3rd Line role or a confident 2nd Line engineer who's eager for the next step. You genuinely enjoy calmly resolving challenging technical issues … trusted escalation point for colleagues, and appreciate a supportive team culture where your ideas make a genuine difference. In particular, you'll succeed if you: Currently provide 2nd or 3rd line support and want more responsibility. Have experience in an MSP or education support role. Naturally become the reliable voice colleagues turn to when issues escalate. Want More ❯

3rd Line IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. Barnsley, South Yorkshire. T6/MN/1239423. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support … Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end … users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. More ❯

3rd Line Support Engineer - IT Support. Permanent. T6/MN/1239372. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. 📍 Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT … Support Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end … users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. More ❯

3rd Line IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. North Nottinghamshire, T6/MN/1239372. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. … The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately … UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in More ❯

Job Description 3rd Line Support Engineer - IT Support. Permanent. T6/MN/1239372. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of … x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 More ❯

high-quality IT support and infrastructure solutions to a diverse portfolio of clients across various industries. As we continue to grow, we're looking for an experienced and proactive 3rd Line Support Engineer to join our technical team. The Role As a 3rd Line Engineer, you'll serve as a … collaborate with both internal teams and client stakeholders to deliver reliable, efficient, and secure IT solutions. Key Responsibilities Act as a final escalation point for 1st and 2nd line support teams Troubleshoot and resolve complex technical issues (servers, networks, cloud) Configure, maintain, and upgrade client infrastructure (Windows Server, AD, O, Azure, etc.) Lead and support infrastructure upgrade and … VPN, firewalls (e.g., SonicWall, Cisco) Backup and disaster recovery solutions RMM and PSA tools (e.g., ConnectWise, Datto, Auvik) What We're Looking For 3 years' experience in a similar 3rd line or senior support role within an MSP Strong knowledge of Microsoft and networking technologies Solid project experience (e.g., migrations, server builds, cloud deployments) Excellent problem-solving More ❯

Job Description 3rd Line/Projects Engineer MSP - Central London Up to £50,000 DOE Are you a forward-thinking 3rd Line Engineer ready to step into a role that’s as much about innovation as it is about technical support? We’re partnered with a well-established MSP based … in Central London that’s seeking a 3rd Line/Projects Engineer to join their growing team. This is a hybrid role that blends complex technical escalations with project delivery and process improvement. The right candidate will be proactive, solution-focused, and passionate about automation and continuous improvement. You'll be involved in the full … working across multiple technologies and client environments, and thrives when driving technical standards forward, this could be the ideal next step for you. Key Responsibilities: Solid experience as a 3rd Line or Senior Engineer in an MSP environment Proven track record in delivering infrastructure and cloud projects, including migrations, upgrades, and deployments Deep technical knowledge More ❯

Job Title: Senior 3rd Line Engineer Location: Oxford-based (Remote then possibly to hybrid) Salary: £35-43k per annum (DOE) Industry: Managed Services Provider About Us We are a fast-growing, client-focused Managed Service Provider (MSP) based in Oxford, supporting a wide range of businesses across the UK. We pride ourselves on our … technical excellence, exceptional customer service, and strong team culture. As we expand our high-level support operations, we are looking for a skilled and experienced Senior 3rd Line Engineer to join our team remotely. Role Overview As a Senior 3rd Line Engineer, you will act as the technical escalation point … clients to provide strategic and technical guidance. Key Responsibilities Provide advanced technical support across Windows Server, Microsoft 365, Azure, networking, and security. Act as final escalation for 2nd and 3rd line issues from the Service Desk. Lead infrastructure projects including migrations, upgrades, and cloud transformations. Troubleshoot complex issues across servers, storage, firewalls, and virtualized environments. Maintain high More ❯

Job Title: Senior 3rd Line Engineer Location: Oxford-based (Remote then possibly to hybrid) Salary: £35-43k per annum (DOE) Industry: Managed Services Provider About Us We are a fast-growing, client-focused Managed Service Provider (MSP) based in Oxford, supporting a wide range of businesses across the UK. We pride ourselves on our … technical excellence, exceptional customer service, and strong team culture. As we expand our high-level support operations, we are looking for a skilled and experienced Senior 3rd Line Engineer to join our team remotely. Role Overview As a Senior 3rd Line Engineer, you will act as the technical escalation point … clients to provide strategic and technical guidance. Key Responsibilities Provide advanced technical support across Windows Server, Microsoft 365, Azure, networking, and security. Act as final escalation for 2nd and 3rd line issues from the Service Desk. Lead infrastructure projects including migrations, upgrades, and cloud transformations. Troubleshoot complex issues across servers, storage, firewalls, and virtualized environments. Maintain high More ❯

Job Title: Projects engineer 2/3rd line Location: Borehamwood + Hybrid Duration: Permanent Salary: up to 45k per annum DOE Benefits: 25 + company pension Training: Tailored career path with industry vendor training Do you love successfully delivering IT projects to a range of clients? Do you have a proven track record of working … in a multi-client, multi-disciplinary MSP environment? Do you have Second line service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your career can thrive? If so, we are looking for you to join our team as a Projects Engineer! HOW More ❯

rd line Technical Support & Project Engineer Contract: Full-time, Permanent Location: Hitchin (Hybrid) Salary: Up to £46,(Apply online only) (Dependent on experience) Working hours:, Monday to Friday office hours (Excluding Public Holidays) Benefits: 25 holidays + BHs + Pension + Provate health care. About the role We are looking for an experienced and motivated individual … security concepts, Cyber essentials framework, compliance and governance. Ability to provide technical advice, in an easy-to-understand manner, to various-sized organisations. Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. Add and maintain accurate technical documentation. Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications Microsoft Certifications. Exposure to ITIL or More ❯

rd line Technical Support & Project Engineer Contract: Full-time, Permanent Location: Hitchin (Hybrid) Salary: Up to £46,(Apply online only) (Dependent on experience) Working hours:, Monday to Friday office hours (Excluding Public Holidays) Benefits: 25 holidays + BHs + Pension + Provate health care. About the role We are looking for an experienced and motivated individual … security concepts, Cyber essentials framework, compliance and governance. · Ability to provide technical advice, in an easy-to-understand manner, to various-sized organisations. · Liaise with clients, internal staff, and 3rd parties to efficiently deliver support services. · Add and maintain accurate technical documentation. · Experience with PSA (Autotask preferred) & working to SLAs. Desirable Skills & Qualifications · Microsoft Certifications. · Exposure to ITIL or More ❯