with tenacity under pressure and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIAA+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service More ❯
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Gold Group
with tenacity under pressure and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIAA+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Gold Group
with tenacity under pressure and a methodical approach to investigations. Ability to prioritise multiple high-urgency tasks, balancing reactive support with proactive improvements. IT certifications such as CompTIAA+, CompTIA Network+, CompTIA Security+, Microsoft certified (MS900, AZ900, MD103), ITIL Foundation, Watchguard, Unify, CISCO etc are a plus. Proven experience in a technical support role, preferably in a service More ❯
/Ubiquiti) Exposure to VoIP systems (Yeastar, Horizon or similar) Experience with RMM and ticketing systems (HaloPSA, Datto RMM or similar) Desirable (Not Essential) Certifications such as CompTIAA+/Network+, Microsoft MCP/MCSA, or ITIL Foundation Experience updating and managing Wordpress websites Previous experience in a small-business or hybrid role with varied responsibilities What’s More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
Great interpersonal skills and an excellent telephone manner An ability to work under pressure and respond to tight deadlines whilst prioritising workload Desirable Professional Qualifications: ITIL Foundation CompTIAA+ BENEFITS WFH two days a week Shift patterns Learning and development opportunities (Microsoft certifications, developmental pathways, internal and external training) Access to LinkedIn Learning Regular career progression reviews More ❯
policies, including mandatory training and appraisal systems. About us - At least 1 year of experience in an IT Service Desk environment, with a strong understanding of ITIL principles. - CompTIAA+certification or equivalent experience; additional qualifications like CompTIA Network+, Microsoft Certified, or SDI certification are a plus. - Solid knowledge of Windows operating systems, network More ❯
within defined SLAs. A proactive, problem-solving approach and a commitment to delivering high-quality customer service. Any of the following certifications are considered an advantage : Comptia ITF+, A+, Network+, Security+, Microsoft certifications in desktop or server operating systems More ❯
like ServiceNow, Zendesk, or JIRA. Excellent communication and interpersonal skills. Strong troubleshooting and problem-solving abilities. Preferred: Experience with macOS or Linux environments. IT certifications such as CompTIAA+, Network+, or Microsoft Certified: Modern Desktop Administrator. Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF). Working Conditions: On-site support may More ❯
CANDIDATE REQUIREMENTS Full driving licence and own transport NVQ in ICT equivalent qualification or similar experience Evidence of ongoing professional development MCP/MCSA/MCSE/CompTIAA+ or equivalent ITIL v3 Foundation or equivalent Able to communicate effectively both verbally and in writing with a range of audiences Able to maintain the highest levels of confidentiality More ❯
Leatherhead, Surrey, United Kingdom Hybrid / WFH Options
Bytes Group
Systems - Windows 10, Windows 2012/2016 Client Applications - Microsoft Office, Microsoft Teams Hardware - First Level PC maintenance (replacing memory, hard disks, graphics cards) Certifications such as CompTIAA+, Network+, or ITIL. Experience with service desk software and remote support tools. Knowledge of cloud services and virtualisation technologies. ESSENTIAL ESSENTIAL ESSENTIAL ESSENTIAL ESSENTIAL ESSENTIAL Additional Qualifications, Skills and More ❯
backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions · Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am More ❯
backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am More ❯
. Strong communication skills, with the ability to explain technical issues clearly. A motivated team player who’s eager to learn and develop. Desirable (but not essential): CompTIAA+, ITIL Foundation, or experience with Active Directory and Microsoft 365. What’s on Offer Salary up to £25,000 depending on experience. Exposure to a wide variety of systems More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Protein Works
related field. Familiarity with scripting or programming languages (e.g., Python, PowerShell) for automation and troubleshooting. Experience with IT project management or system implementation. Relevant professional certifications (e.g., CompTIAA+, Microsoft Certified: Azure Fundamentals, Cisco CCNA). Core Behaviours Pace: Know that speed is your greatest ally. It builds momentum and is key for growth. Go fast. Communication: Know More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Searchability
would be desirable? * Exposure to Microsoft Intune, Autopilot or Azure AD* Experience with remote monitoring and management tools (e.g., ConnectWise, Datto RMM)* Relevant IT certifications such as CompTIAA+, Microsoft 365 Fundamentals, or ITIL Foundation To Apply... Please apply through this advert or email your CV directly to . By applying, you consent to your application being processed More ❯
desk, ISP, or tech support environment Familiarity with tools like ticketing systems and network monitoring platforms Knowledge of setting up network devices (routers, modems) Certifications such as CompTIAA+, Network+, or similar Package: Salary up to £26,000 Ongoing training and development Strong benefits package More ❯
UK (e.g. London and Glasgow). It will require occasional out of hours working. About you As our Service Desk Analyst, we would like you to be CompTIAA+ qualified or hold equivalent experience. With experience of Microsoft desktop operating systems and the Microsoft Office application suite, you will have experience of working in off-premise and/ More ❯
New Earswick, York, North Yorkshire, England, United Kingdom
Joseph Rowntree Foundation
UK (e.g. London and Glasgow). It will require occasional out of hours working. About you As our Service Desk Analyst, we would like you to be CompTIAA+ qualified or hold equivalent experience. With experience of Microsoft desktop operating systems and the Microsoft Office application suite, you will have experience of working in off-premise and/ More ❯
knowledge of Active Directory, Cisco UC (including Jabber), Mobile Device Support, and VPN. Excellent knowledge of Office O365. Excellent knowledge of conference room equipment and support. Comp TII A+ and MTA (Microsoft Technology Associate) current Windows version required; MCSA (Microsoft Certified Solutions Associate), and project management training preferred. Bachelor's Degree in Computer Science or related field preferred More ❯
Strong troubleshooting and problem-solving skills. Excellent customer service and communication abilities. Clean UK driving licence company van provided for travel to customer sites. Relevant certifications (e.g. CompTIAA+, Network+, MCP) are an advantage. Whats on Offer Company Van provided (clean UK driving licence required) Mix of office-based and field work 50/50 Immediate start available More ❯
VLANs, firewalls, and wireless configurations Ability to troubleshoot complex networking issues Experience with IP phone systems and meeting room technologies (e.g., Polycom, Zoom, Microsoft Teams) Preferred certifications: CompTIAA+ Microsoft 365 Certified: Modern Desktop Administrator Associate Other relevant IT certifications are a plus Familiarity with cybersecurity standards like Cyber Essentials or ISO27001 is a plus Hiring Process: Introduction More ❯
who enjoys helping people and solving problems. Passionate about technology and continuous learning. Flexible and willing to occasionally work outside standard hours for projects or incidents. Desirable: CompTIAA+/Network+ certifications Experience with Microsoft 365 modules including Intune, Exchange, and Defender Full UK driving licence What's in it for you? This is your opportunity to be More ❯
solving and analytical skills. Strong communication and interpersonal skills for supporting diverse users. Ability to work independently and as part of a team. Preferred Relevant certifications (e.g., CompTIAA+, Network+, Microsoft, Cisco). Experience with cloud platforms, cybersecurity, or enterprise systems. More ❯
Tewkesbury, Northway, Gloucestershire, United Kingdom
Recruit 12
solving and analytical skills. Strong communication and interpersonal skills for supporting diverse users. Ability to work independently and as part of a team. Preferred Relevant certifications (e.g., CompTIAA+, Network+, Microsoft, Cisco). Experience with cloud platforms, cybersecurity, or enterprise systems. More ❯
Active Directory , basic networking, and remote support tools Confident communicator (written & verbal) A genuine enthusiasm for tech and problem-solving Nice to Have (Not Essential) IT certifications (CompTIAA+, Microsoft Fundamentals, etc.) Prior MSP experience Familiarity with ticketing systems (ConnectWise, Autotask, etc.) What's on Offer Salary up to £28,000 (DOE) Regular training and funded certifications Supportive More ❯