Service Operations Analyst
- Hiring Organisation
- Veolia
- Location
- Cannock, Staffordshire, Great Wyrley, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £45000/annum
development opportunities, allowing you to reach your full potential What you'll be doing: Provide comprehensive support for all business units and manages AWS infrastructure services, including CloudFormation, EC2, Lambda, DynamoDB, and AWS Backup, ensuring maximum availability and value. Resolving customer issues via ServiceNow, continuously learning new technologies … automating business processes with AWS tools and AI, and recommending infrastructure improvements for stability and innovation. Providing insights on new technologies, creating operational documentation, managing infrastructure costs, supporting contact center services with AWS Connect, conducting DR testing, reducing incidents through root cause analysis, and performing platform maintenance ...