Central London, London, United Kingdom Hybrid / WFH Options
La Fosse
Title: ApplicationSupportTeamLeader Type: Permanent. Location: London ~ Hybrid Overview: La Fosse have partnered with a not for profit educational organisation who are looking for an Applications SupportTeam Lead to join on a permanent basis. You would be responsible forr Technology applicationsupport activities including maintenance, administration, 3rd line support, testing and QA. Work closely with the Service Desk to provide 3rd line operational support and to ensure timely and efficient resolution of Technology application-related incidents and service requests and work with the Product team across any upgrades and new platforms. This role comes with line management and responsibility of a team of 4 ApplicationSupport Analysts. Key Responsibilities: Manage the Applications SupportTeam , ensuring their performance and effectiveness, and addressing issues. Coach and develop team members , fostering More ❯
Sterlings are currently partnered with a Wealth Management Company who are currently seeking an ApplicationSupportTeam Lead who will be responsible for leading a team of technical specialists across a range of vendor and internally developed financial applications. The team lead will be responsible … major incident resolution. The role will also involve ensuring that all SLAs, SLOs and KPIs are achieved, resolve all breaches and work with the ApplicationSupport Manager to produce monthly reports on all agreed targets for the team. Whilst running the team, this person will also act … as the escalation point for any major issues impacting the delivery of application services. This will mean chairing and direct Major Incident bridge calls, manage communication to stakeholders, carry out root-cause analysis where appropriate, provide postmortem report and resolution remediation. Requirements; Lead a supportteam within More ❯
london (city of london), south east england, United Kingdom
Sterlings
Sterlings are currently partnered with a Wealth Management Company who are currently seeking an ApplicationSupportTeam Lead who will be responsible for leading a team of technical specialists across a range of vendor and internally developed financial applications. The team lead will be responsible … major incident resolution. The role will also involve ensuring that all SLAs, SLOs and KPIs are achieved, resolve all breaches and work with the ApplicationSupport Manager to produce monthly reports on all agreed targets for the team. Whilst running the team, this person will also act … as the escalation point for any major issues impacting the delivery of application services. This will mean chairing and direct Major Incident bridge calls, manage communication to stakeholders, carry out root-cause analysis where appropriate, provide postmortem report and resolution remediation. Requirements; Lead a supportteam within More ❯
One of our clients, a reputable name in the buy-side space, is looking to hire an ApplicationSupportTeam Lead to provide technical support on several in-house built applications and investment vendor platforms across a fast-paced and demanding user base. This role is … a mixture of hands-on support, project delivery and team leadership. You will be expected to actively support and run major incidents as and when they occur as well as play an influential role when it comes to strategic project work that focuses on improving process and … management process (proactively and methodically managing communications and resolutions). To be right for this role, you must have a background in the following: ApplicationSupport experience across both in-house built (ideally C# .Net) trading systems and vendor applications. Team leadership experience – the ability to people More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Vertus Partners
One of our clients, a reputable name in the buy-side space, is looking to hire an ApplicationSupportTeam Lead to provide technical support on several in-house built applications and investment vendor platforms across a fast-paced and demanding user base. This role is … a mixture of hands-on support, project delivery and team leadership. You will be expected to actively support and run major incidents as and when they occur as well as play an influential role when it comes to strategic project work that focuses on improving process and … management process (proactively and methodically managing communications and resolutions). To be right for this role, you must have a background in the following: ApplicationSupport experience across both in-house built (ideally C# .Net) trading systems and vendor applications. Team leadership experience – the ability to people More ❯
