1 to 25 of 60 Permanent CMDB Jobs in the UK

for ensuring the smooth transition of Group Technology services into the operational environment. This role encompasses change enablement, release management, knowledge management, CMDB (Configuration Management Database), service reporting, and contract management for the execution layer. You will oversee the planning, coordination, and execution of service transition activities, ensuring services meet … team, managing processes and frameworks necessary for effective service transitions. Your responsibilities will include developing and implementing strategies for change management, release management, knowledge management, CMDB, configuration management, and service reporting. Additionally, you will manage contracts with third-party providers responsible for the execution layer, ensuring they meet performance standards … or a similar fast-paced environment is a plus. Service Management: Practical experience in developing and implementing strategies for change management, release management, knowledge management, CMDB, configuration management, and service reporting. Demonstrated ability to manage the planning, coordination, and execution of service transition activities, ensuring they meet quality standards and More ❯

CMDB Specialist & Analyst Competitive Salary & Benefits Glasgow/Hybrid We are Systal: a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the … business value, security and innovative potential of their IT infrastructure. Role Overview Systal is seeking assistance to further enhance the CMDB Function within their Service Delivery & Operations function. Our Service Delivery & Operations function operates in accordance with ITIL best practice and Group Global standards for Service Desk operation, Request Management … Change Management, Incident Management, Configuration Management, Problem management, Disaster Recovery, Site Management and Reporting. What will you be doing? CMDB information gathering – review current data, identify gaps and populate missing information for Infrastructure & Networking assets. CMDB Service Modelling – Creating, developing and maintaining service maps that accurately represent the relationships between More ❯

CMDB Specialist & Analyst Competitive Salary & Benefits Glasgow/Hybrid We are Systal: a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the … business value, security and innovative potential of their IT infrastructure. Role Overview Systal is seeking assistance to further enhance the CMDB Function within their Service Delivery & Operations function. Our Service Delivery & Operations function operates in accordance with ITIL best practice and Group Global standards for Service Desk operation, Request Management … Change Management, Incident Management, Configuration Management, Problem management, Disaster Recovery, Site Management and Reporting. What will you be doing? CMDB information gathering – review current data, identify gaps and populate missing information for Infrastructure & Networking assets. CMDB Service Modelling – Creating, developing and maintaining service maps that accurately represent the relationships between More ❯

CMDB Specialist & Analyst Competitive Salary & Benefits Glasgow/Hybrid We are Systal: a global managed network, cloud and security transformation specialist. We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the … business value, security and innovative potential of their IT infrastructure. Role Overview Systal is seeking assistance to further enhance the CMDB Function within their Service Delivery & Operations function. Our Service Delivery & Operations function operates in accordance with ITIL best practice and Group Global standards for Service Desk operation, Request Management … Change Management, Incident Management, Configuration Management, Problem management, Disaster Recovery, Site Management and Reporting. What will you be doing? CMDB information gathering – review current data, identify gaps and populate missing information for Infrastructure & Networking assets. CMDB Service Modelling – Creating, developing and maintaining service maps that accurately represent the relationships between More ❯

business requirements to the specific way these are implemented within that platform Exposure to the following key modules are required: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue Experienced in business and operational architecture design with a solid understanding of implications on adjacent business areas In-depth knowledge of the breadth More ❯

and the ability to work collaboratively across departments. What makes this role interesting? Platform Development and Configuration: Implement and maintain features in ITSM, ITOM, CMDB, SPM, AppEngine, Custom Applications, and Service Portal. Work on platform capabilities like Predictive Intelligence, Flow Designer, Virtual Agent, Workspaces, Catalog Builder, and UI Builder. Develop More ❯

live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯

live. Conducting readiness assessments and operational testing. ITSM Tooling (e.g., ServiceNow) Experience onboarding services into ITSM platforms. Working with tooling teams to configure workflows, CMDB, and service catalogs. Stakeholder Engagement Collaborating with architects, security teams, test managers, and business stakeholders. Communicating technical concepts clearly to non-technical audiences. Security & Compliance More ❯

on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and More ❯

solutions and appropriate trade-offs Workflow development CI class creation and/or modification of existing classes and relationships Use of automation to populate CMDB JavaScript development About You Essential Experience: ServiceNow development experience (2 year minimum) Experience of Web Technologies (XML, HTML, JavaScript, Web Services) Proven scripting ability in More ❯

teams across Cyber Security, Applications, and Infrastructure. Execute and document changes following strict change control procedures. Maintain and improve asset and configuration management records (CMDB). Develop and maintain standard operating procedures (SOPs). Identify and implement automation opportunities across processes. Required Skills & Experience Active SC Clearance (must be current More ❯

teams across Cyber Security, Applications, and Infrastructure. Execute and document changes following strict change control procedures. Maintain and improve asset and configuration management records (CMDB). Develop and maintain standard operating procedures (SOPs). Identify and implement automation opportunities across processes. Required Skills & Experience Active SC Clearance (must be current More ❯

using Business Rules, Client Scripts, Workflows, Form Design and UI Action. Experience of the CSM module. Experience with ServiceNow ITSM, Service Portal, Service Catalogue, CMDB, Performance Analytics and Reporting. Excellent understanding of ServiceNow platform. Strong communication skills. Ability to gain SC clearance or ideally already possess it. About Capita Capita More ❯

to customer expectations. Configuration & Asset Management: Ensure that an up-to-date asset inventory is maintained and only authorized components are used. Coordinate configuration management database changes and ensure that configuration items are identified, accounted, reported, verified, and audited. User & Access Management: Ensure proper user and access management is standardised More ❯

management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video More ❯

management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video More ❯

and software provision. Ensuring support and operational procedure documents are kept up to date for day to day activities and tasks. Maintaining the Configuration Management Database for Racing Post assets. B2B 1st line triage and life cycle management ITIL Incident Management using a Service Management toolset following an established best More ❯

Procure and deploy laptop/desktop and mobile devices according to group standards. Install, configure, support, and troubleshoot software applications and services. Ensure the CMDB/Asset Database is up to date regarding user allocation and asset retrieval. Process requests for Starters, Leavers, and Movers and associated user account management More ❯

CI/CD pipelines) Desirable Skills ServiceNow Certified System Administrator – Required or in progress ITIL V4 Foundation certification Experience with other ServiceNow modules (e.g. CMDB, Discovery, HRSD, SecOps) Exposure to Virtual Agent, Performance Analytics, or custom app development More ❯

Supporting change and release processes for route-to-live/production environments and ensuring environments are fully documented, including maintaining relevant information in the CMDB, will be crucial aspects of your role. In this role, you will also be responsible for managing the creation, build, upgrade, and support for all More ❯

data into ServiceNow using best practices. Experience with programming languages such as Java, JavaScript, and Python. Preferably experienced with ServiceNow modules like HR, SecOps, CMDB, or Virtual Agent. Experience using ServiceNow Catalogue Builder and Flow Designer components. Experience working within a DevOps environment, understanding related processes and controls. Strong communication More ❯

user and computer settings. Service Management: Experience of Incident and Service Request processes and the use of ticket tools IT Asset Management; Use of CMDB tools and maintenance of asset information Nice to have: ISO 27001 Information Security practices Microsoft Collaboration Tools. Skills in managing SharePoint, Teams, Viva and Copilot More ❯

user and computer settings. Service Management: Experience of Incident and Service Request processes and the use of ticket tools IT Asset Management; Use of CMDB tools and maintenance of asset information Nice to have: ISO 27001 Information Security practices Microsoft Collaboration Tools. Skills in managing SharePoint, Teams, Viva and Copilot More ❯

the IT setup for new starters.Manage Service Desk Tools: Ensuring our ticketing system is used effectively, utilizing remote support tools, and contributing to our CMDB administration.Support Procurement: Assisting with raising and uploading Purchase Orders and Quotes. What you'll bring:A strong customer service orientation and excellent communication skills (both More ❯

the IT setup for new starters.Manage Service Desk Tools: Ensuring our ticketing system is used effectively, utilizing remote support tools, and contributing to our CMDB administration.Support Procurement: Assisting with raising and uploading Purchase Orders and Quotes. What you'll bring:A strong customer service orientation and excellent communication skills (both More ❯