1 to 25 of 32 Permanent CMDB Jobs in the UK

with architecture, procurement, and finance teams to ensure accurate cloud cost management and license compliance across AWS, Azure, and on-prem environments. Lead integration of Flexera with other ITSM, CMDB, and monitoring tools (e.g., ServiceNow, Azure DevOps, Splunk). Define and implement governance frameworks and operational processes to support ITAM maturity and continuous improvement. Provide mentoring and technical guidance to More ❯

ITOM, ITAM, HRSD, CSM, GRC, SecOps and custom applications. Strong experience ServiceNow ITSM and other modules i.e (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Experience designing and implementing CMDB and Discovery. Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer ) and ServiceNow data model. ServiceNow Architect to Lead More ❯

ITOM, ITAM, HRSD, CSM, GRC, SecOps and custom applications. Strong experience ServiceNow ITSM and other modules i.e (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Experience designing and implementing CMDB and Discovery. Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer ) and ServiceNow data model. ServiceNow Architect to Lead More ❯

analytical support for incident and problem management, assisting with the identification and resolution of asset-related issues. Required Skills & Qualifications: Proficient with asset management software tools such as ServiceNow, CMDB, or similar enterprise solutions. Understanding of asset lifecycle management processes, including procurement, deployment, tracking, maintenance, and decommissioning of IT and OT assets. Knowledge of industry standards and regulatory requirements related More ❯

be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems More ❯

be responsible for hardware asset management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video Conferencing, Meeting Room Booking Systems More ❯

their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate More ❯

ions, methodology work products and formal written deliverables covering area(s) of expertise. Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct More ❯

stakeholders * Handle escalations with professionalism, ensuring timely resolution and high satisfaction levels * Identify risks to service continuity and implement mitigation strategies to maintain operational stability * Maintain accurate configuration records (CMDB), service catalogues and internal knowledge bases * Support IT service integration during mergers and acquisitions, ensuring alignment with business objectives and minimal disruption Requirements: * Experience working in IT service delivery within More ❯

Continuous Improvement Support Cost Management & Optimisation Incident & Problem Management Support Collaboration with Internal Teams What you'll need to succeed Proficiency with asset management software tools such as ServiceNow, CMDB, or similar enterprise solutions. Understanding of asset lifecycle management processes, including procurement, deployment, tracking, maintenance, and decommissioning of OT assets. Good understanding of incident response stages and handling. Knowledge of More ❯

ideally aligned with ITIL principles. Including: User provisioning and access management (Starter/movers/leavers, access reviews, etc) Change management Asset management Incident/Problem management Service catalogue, CMDB, etc End user device and software patching Familiarity with Information Security Operational management The role of service desk in incident response General familiarity with security best practice Secure by design More ❯

in top-tier firms or large-scale transformation programs. Have experience working with retail ERP systems (e.g., SAP, Oracle), logistics platforms, and POS systems. Have exposure to infrastructure automation, CMDB tools (e.g., ServiceNow), and hybrid cloud environments. Qualifications 12+ years of experience in IT infrastructure, with 5+ years in M&A-related projects. Strong domain knowledge in Retail, CPG, and More ❯

minds in the industry. Key responsibilities: Win-10 Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDB Management Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer in installation of any applications, 1st Level of support · Troubleshooting More ❯

minds in the industry. Key responsibilities: Win-10 Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDB Management Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer in installation of any applications, 1st Level of support · Troubleshooting More ❯

involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing More ❯

involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing More ❯

activities, ensuring minimal customer impact and alignment with business priorities. Collaborate with the Operational Technology Product Manager to identify, implement, and optimise digital tools and automation platforms (e.g. DCIM, CMDB, workflow systems) that improve operational visibility and efficiency. Produce regular reports and insights for senior leadership on operational maturity, risk management, performance, and improvement initiatives. Contribute to long-term strategic More ❯

Provide technical support (1st - 3rd line Infrastructure support) Lead and deliver IT projects across the business Collaborate with third-party suppliers to resolve technical issues Create high-quality documentation (CMDB, Visio, user guides) Participate in an on-call rota for high-priority incidents (rarely required) Stay ahead of tech trends and recommend improvements What You’ll Bring: Proven experience in More ❯

in ServiceNow development and administration, including designing and implementing new capabilities. Experience performing platform upgrades. Familiarity with plugins and third-party modules (e.g., VRM/TPRM). Understanding of CMDB configuration and use. Experience in regulated environments, supporting controlled change. Experience maintaining critical digital business applications. Solid knowledge of Agile software development methodologies. Benefits: Pension plan and life protection Health More ❯

Specialists to provide first class service utilising ITIL & ISO standards. We'll also ask you to support all of VM's Banking areas in relation to the fundamental Configuration Management Database within ServiceNow whilst developing and maintaining operational processes for both the Hardware and Software Asset Management functions. What you'll be doing Influence, engage and be an active and … Hardware Asset Management controls including asset monitoring, compliance, cost oversight and reporting as well as Configuration Management controls to identify, control, report, control and validate the Configuration Management Database (CMDB). Leading conversations across the area on asset cost saving initiatives, leadership of cost challenge initiatives and their delivery and identifying opportunities to influence budgets and specifically, third party spend … to drive a more efficient organisation. Establishing and promoting Configuration Management processes to deliver and enrich CMDB's data interaction with other ITIL processes across TOCS and the wider organisation. Management of SACM control risks and managing audit items effectively. Raising SACM awareness and capability (knowledge, skills and competence) of all colleagues across through strategic and focussed communication activities. We More ❯

efficiency, and alignment with organisational goals. You'll work closely with cross-functional teams - including IT operations, ServiceNow specialists, and service delivery leads - to ensure the Configuration Management Database (CMDB) is accurate, high-performing, and supports broader transformation initiatives. This IT Configuration Manager offers the chance to set direction, lead a small team, and influence best practice across the wider More ❯

. Background as a backend/infrastructure engineer turned PM. Product marketing or technical content track record. AI/ML or agent-based systems experience. Exposure to ServiceNow/CMDB or operational security tooling. Why Join Ambitious problem space : apply LLMs and agents to high-impact cybersecurity challenges. Expert team : builders from Big Tech and scale-ups with multiple exits More ❯

. Background as a backend/infrastructure engineer turned PM. Product marketing or technical content track record. AI/ML or agent-based systems experience. Exposure to ServiceNow/CMDB or operational security tooling. Why Join Ambitious problem space : apply LLMs and agents to high-impact cybersecurity challenges. Expert team : builders from Big Tech and scale-ups with multiple exits More ❯

. Background as a backend/infrastructure engineer turned PM. Product marketing or technical content track record. AI/ML or agent-based systems experience. Exposure to ServiceNow/CMDB or operational security tooling. Why Join Ambitious problem space : apply LLMs and agents to high-impact cybersecurity challenges. Expert team : builders from Big Tech and scale-ups with multiple exits More ❯

. Background as a backend/infrastructure engineer turned PM. Product marketing or technical content track record. AI/ML or agent-based systems experience. Exposure to ServiceNow/CMDB or operational security tooling. Why Join Ambitious problem space : apply LLMs and agents to high-impact cybersecurity challenges. Expert team : builders from Big Tech and scale-ups with multiple exits More ❯