1 to 25 of 44 Permanent CMDB Jobs in the UK

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major … CMDB platform such as: • ServiceNow CMDB • Jira/Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with ...

development of our people. We are looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process … people. What You'll Be Doing Be the Guardian of Our CMDB Own the health, structure, and accuracy of the CMDB end-to-end Ensure all Configuration Items (CIs) follow agreed naming conventions, data models, and lifecycle rules Run regular audits, data reconciliation exercises, and quality checks to maintain ...

setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure. Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies. Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk ...

Service Management Own the lifecycle of back office services—from design and transition through to operation and retirement. Maintain accurate Service Catalogue and CMDB data, ensuring clear service ownership and dependencies. Ensure services meet SLA, KPI and compliance commitments. Service Value & Business Alignment Align service delivery to business outcomes such ...

that support ITIL-aligned processes. Work collaboratively with cross-functional teams to ensure integration of ITSM tools with other essential enterprise tools (e.g., monitoring, CMDB, service desk, automation tools). Training and Support: Provide training and support to technology staff on the effective use of observability and automation services. Serve ...

that support ITIL-aligned processes. Work collaboratively with cross-functional teams to ensure integration of ITSM tools with other essential enterprise tools (e.g., monitoring, CMDB, service desk, automation tools). Training and Support: Provide training and support to technology staff on the effective use of observability and automation services. Serve ...

stakeholders and align services to business needs Manage full service lifecycle from design through to improvement and retirement Maintain accurate records across service catalogue, CMDB, and asset repositories Ensure smooth transition of new or changed services into operations Drive automation and continuous improvement initiatives Apply SIAM principles to manage internal ...

chairing. * Run structured engagement forums including weekly operational syncs and programme reviews. * Lead transition activities including UAT, hypercare, service acceptance, and PIRs. * Ensure CMDB accuracy, RACI clarity, and governance of vulnerability findings. * Represent Service at technical governance groups and translate technical roadmaps into service actions. * Oversee patching, obsolescence, lifecycle ...

skills (PowerBI desirable). Strong stakeholder engagement and communication abilities. It's a bonus if you have but not essential Familiarity with ITAM and CMDB practices. ServiceNow experience. SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770). Experience of working in the Banking & Finance sector The extras ...

full lifecycle. What you'll be doing Owning end-to-end IT Asset Management, covering hardware and software lifecycle management Managing and maintaining the CMDB/CMS, ensuring configuration data is accurate, complete and audit-ready Leading configuration audits, reconciliations and data quality reviews Managing IT hardware purchasing and procurement ...

value. End-to-End Service Management Manage the lifecycle of all front office services: from design to operation and improvement. Maintain accurate Service Catalogue, CMDB, and hardware/software repositories. Ensure smooth transition of new or changed services into operations. Drive adoption of automation for service improvement. Front Office Services ...

responsibilities: Win-10 Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDB Management Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer in installation of any applications ...

teams. Key Skills: Proven experience as a Project Manager delivering ServiceNow implementations. Strong hands-on experience with: ITSM modules (Incident, Problem, Change, Service Catalog, CMDB). HRSD modules (Employee Service Center, Case Management, Knowledge Management). Experience managing end-to-end enterprise-level projects. Solid understanding of ServiceNow platform capabilities ...

management (Blob, Files, SharePoint, OneDrive) Backup strategy ownership (including monitoring, escalation, reporting and optimisation) Infrastructure monitoring and integration with security and operational platforms Maintaining CMDB accuracy and infrastructure diagrams Supporting the Service Desk with complex incidents and escalations Working closely with Solution Architects and Change Management to deliver secure, well ...

Client-facing consulting experience advantageous Desirable Skills Experience with BiZZdesign Enterprise Studio Open API or similar EA platform APIs Knowledge of Planview, ServiceNow, or CMDB platforms and their integration capabilities Familiarity with ArchiMate or other enterprise architecture frameworks Experience with message queuing systems (RabbitMQ, Kafka, Azure Service Bus) Understanding ...

modules . Deep understanding of security operations processes , including incident response and vulnerability lifecycle management. Strong technical expertise in ServiceNow workflows, scripting, CMDB, Discovery, and integrations (REST/SOAP, MID Server) . Experience integrating ServiceNow with third-party cybersecurity platforms such as SIEM, SOAR, and endpoint security tools. Strong stakeholder ...

. * Act as senior escalation point for complex incidents. * Ensure compliance with MOD security standards and Secure by Design principles. * Maintain documentation, diagrams and CMDB records. * Support accreditation processes (IT Health Checks, CCVAs). * Contribute to network automation (Python, Ansible, PowerShell). * Identify opportunities for architectural improvement. Essential Experience * Extensive ...

Client, network printer etc....) and update configurations, as necessary. Change an existing hardware/software component and verify functionality upon completion IMAC Update in CMDB Install and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM ...

ITIL v3 or ITIL 4 certification Managing services across IT networks, both from internal and externally provided services Service management tooling, configuration management databases (CMDB), and monitoring solutions The permanent opportunity for an IT Service Delivery Manager (SDM) will pay a salary up to £60,000 plus benefits base ...

thrives on influence, partnership, and closing strategic opportunities. IF YOU ARE A ServiceNow commercial expert with deep knowledge of the ServiceNow product suite including CMDB, ITSM, ITOM, and other core modules with the ability to clearly articulate their business value to C-level stakeholders Well-connected within the ServiceNow ecosystem ...

platform excellence and rapid product growth. Responsibilities Enterprise & Solution Architecture Lead the architecture of end-to-end ServiceNow implementations across ITSM, ITOM, ITBM, ITAM, CMDB, CSM, HRSD, FSO (APO/SPO), MCO, and custom workflow apps. Define architectural standards, reusable patterns, guardrails, and design methodologies across all ServiceNow deployments. Ensure … boards, and solution reviews across squads. Provide hands-on guidance during critical solutioning, complex integration problems, and performance troubleshooting. Platform Optimization, Governance & Security Define CMDB data models, service mapping patterns, and platform design guardrails. Establish governance for update sets, version control, deployment processes, and environment strategy. Ensure platform integrity, performance ...

configuration management across large transmission and IP environments. Experience with telecoms principles and associated hardware is essential, along with familiarity using Salesforce and CMDB tools. A solid understanding of telecommunications technologies is needed to ensure all assets are fully captured, accurately recorded, audited, and maintained in line with configuration standards. ...

. Managing multiple parallel integrations. OneTrust experience is a plus but not required. Nice to Have OneTrust Data Discovery nodes, connectors, classification tuning ServiceNow CMDB and change workflows Data governance/privacy concepts (PII, PCI, PHI) Docker/Kubernetes familiarity Kindly share your up to date CV for immediate consideration. ...

ITAM) and Configuration Management capabilities. This Specialist role will report into the Practice Owner of the IT Configuration & Asset Management team to enhance robust CMDB and ITAM controls, improve data quality, and deliver audit-ready licensing and configuration governance across a global environment click apply for full job details ...

personnel and Air SCIDA Engineers Ensure CAIFRE requirements are applied (Confidentiality, Availability, Integrity, Flexibility, Resilience, Economy) Verify that installations match approved plans and update CMDB data accordingly Engineering & Project Support Contribute to SCIDA documentation and Engineering Instructions Chair engineering meetings and participate in ECR reviews Advise Site Executives ...