1 to 25 of 26 Permanent CMDB Jobs in the UK

with ServiceNow Scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple ...

issues and propose permanent fixes. Perform root cause analysis on platform defects. Maintain support documentation and knowledge articles. Modules Supported ITSM CSM FSM SPM CMDB Asset Management Knowledge Management Service Portal Integration Hub Flow Designer Reporting & Dashboards Performance Analytics Custom Applications Skills & Experience Experience supporting the ServiceNow platform. Understanding ...

management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video ...

maintained and updated appropriately. Attend daily service review meetings, providing ticket management updates and dashboard reporting to support customer management activities. Participate in CMDB and stores meetings with customers and partners to ensure compliance with agreed processes and standards. Prepare and present service performance data for weekly productivity reviews. Produce ...

Academic and Professional Qualifications Required: ITIL certified or demonstrable experience operating within an ITIL-based environment Hands-on experience with ServiceNow (Change Management essential; CMDB and workflow configuration desirable) Strong working knowledge of ITSM and DevOps technologies, supported by appropriate certifications where applicable Familiarity with industry-standard Service Management ...

design leadership required. Deep knowledge of UX principles methodologies and enterprise design standards remains essential. Understanding of ServiceNow modules such as ITSM ITOM ITAM CMDB and service request required. Working knowledge of platform configuration including workflows scripts and UI policies remains beneficial. Familiarity with incident problem change and request management ...

time zones and international stakeholder groups. Fluency in written and spoken English. Desirable experience Experience working with enterprise portfolio management functions. Exposure to ITSM, CMDB, service transition, cutover, hyper care or operational readiness. Experience managing third-party technology vendors or outsourced delivery partners. The opportunityThis is an excellent opportunity ...

management, stock control and regular audits, including the allocation of new starter equipment and updating Configuration Management Database. Collecting leaver equipment and updating Configuration Management Database and the fulfilment of disposal requests To deliver support for the IT on site infrastructure, including Wi-Fi and LAN access, Voice and Video ...

SPECIFICATION Systems Project Manager Deliver a migration from and to a new internal CRM/CMDB/ITSM platform Support cost saving initiative Projects (where required) Project management approach delivering Projects to time, cost, scope and quality through rigorous Project controls Strict change and exception management controls Working with vendors ...

ServiceNow ecosystem for Telecoms. This is a pivotal role responsible for driving end-to-end platform strategy focussing on TSM, TSOM, CPQT, CMDB and SPMT ServiceNow modules. The successful candidate will spearhead the migration of legacy ITSM tooling and Design Tooling platforms while establishing a robust integration framework that connects … legacy tooling to ServiceNow in complex, regulated environments. Deep expertise in ServiceNow integration patterns: REST, SOAP, MID Server, Service Bridge, IntegrationHub, Flow Designer, and CMDB Discovery. Strong command of ServiceNow development: Scripted REST APIs, Business Rules, Script Includes, UI Policies, Client Scripts, and ACLs. Solid grounding in ITIL v4 processes ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

team with strong engineering and analytical capabilities* Drive the maturation of a modern data platform spanning:* Data ingestion and integration* Core data models (including CMDB/asset registry)* Curated data layers for reporting and analytics* Ensure high standards in **data quality, governance, lineage, and reliability*** Enable **self-service ...

Adherence to all Pilgrim's processes including: - Raising, reviewing and approval of Change Controls. Identify, investigate, update and resolve problem records. Ensuring the configuration management database is maintained. Active handover to support engagement ensuring that technology implemented is supportable and maintainable. Ticket handling, updating, referral and closure of tickets Creation ...

months initial. Large Estate - would suit someone who is just starting out on their career as a Hardware Asset Manager/Software License/CMDB specialist. Small but very friendly and welcoming team. Will need to have excellent communication skills. Good working knowledge of Excel - any experience of working within ...

months initial. Large Estate - would suit someone who is just starting out on their career as a Hardware Asset Manager/Software License/CMDB specialist. Small but very friendly and welcoming team. Will need to have excellent communication skills. Good working knowledge of Excel - any experience of working within ...

outcome frameworks across ServiceDesk, ITSM, Application Support, Cloud Infrastructure Operations, NoC and SoC. Drive contractually committed business outcomes, change success rate, CMDB accuracy and cross-provider collaboration metrics; initiate corrective action and contractual remediation where required. Own the Group ITSM platform direction - a centralised SIAM dashboard with single-source … truth visibility across all providers (ticketing, service catalogue, CMDB, problem/change/release/configuration management) - integrated with supplier platforms, augmented by AI/GenAI and experience management tooling, and underpinned by ITIL 4 process maturity. Lead service reporting to the IT Leadership Group and business stakeholders - uptime, customer ...

software, hardware, models, and data. Manage configuration baselines, ensuring that configuration items are accurately recorded and controlled. Maintain and administer the Configuration Management Database (CMDB) and associated configuration registers. Ensure configuration items are uniquely identified, version controlled, and traceable throughout their lifecycle. Support the configuration change management process, including raising … governance and compliance processes. Strong communication and collaboration skills to work with multidisciplinary engineering teams. Experience using configuration management tools or repositories such as CMDB platforms, SharePoint, or engineering lifecycle management tools. Degree in Engineering, Information Technology, Systems Engineering, or related discipline (or equivalent experience). Holds or is eligible ...

software, hardware, models, and data. Manage configuration baselines, ensuring that configuration items are accurately recorded and controlled. Maintain and administer the Configuration Management Database (CMDB) and associated configuration registers. Ensure configuration items are uniquely identified, version controlled, and traceable throughout their lifecycle. Support the configuration change management process, including raising … governance and compliance processes. Strong communication and collaboration skills to work with multidisciplinary engineering teams. Experience using configuration management tools or repositories such as CMDB platforms, SharePoint, or engineering lifecycle management tools. Desirable Skills and Experience: Familiarity with defence configuration management standards and policies (e.g. Def Stan ...

software, hardware, models, and data. Manage configuration baselines, ensuring that configuration items are accurately recorded and controlled. Maintain and administer the Configuration Management Database (CMDB) and associated configuration registers. Ensure configuration items are uniquely identified, version controlled, and traceable throughout their lifecycle. Support the configuration change management process, including raising … governance and compliance processes. Strong communication and collaboration skills to work with multidisciplinary engineering teams. Experience using configuration management tools or repositories such as CMDB platforms, SharePoint, or engineering lifecycle management tools. Degree in Engineering, Information Technology, Systems Engineering, or related discipline (or equivalent experience). Holds or is eligible ...

scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience. Key Responsibilities: Architect and deliver BMC Helix solutions across ITSM, CMDB, Discovery, Digital Workplace and Automation Lead platform integrations with cloud, infrastructure, monitoring and enterprise applications Drive automation, workflow optimisation and AI-enabled service management initiatives … complex enterprise environments Produce solution designs, architecture documentation and technical standards Required Experience: Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud platforms, enterprise systems ...

secure configuration, identity/access management and resilience including patching and endpoint management. Support disaster recovery planning, testing and backup/restore procedures. Maintain CMDB accuracy and manage IT asset lifecycle. Approve technical changes and minimise service disruption. Support audits, governance, risk and compliance activities. Manage suppliers and ensure … hours support rota and service continuity activities. Experience Required: IT service operations experience (1st-3rd line environments). Strong ITSM experience including CMDB and asset lifecycle management. Microsoft 365, Azure, Entra ID, Intune and Cisco Meraki experience. Incident, problem, change and escalation management. KPI reporting, service performance analysis and trend ...

infrastructure services (Azure, on-prem, networks, identity, backup, DR, security). Ensure platforms are monitored, patched, supported, and healthy. Maintain an accurate CMDB and ensure operational processes and documentation are kept up to date. Participate in out-of-hours work when required to minimise business disruption. Resilience, Risk & Technical Debt … Conditional Access, RBAC, firewalls (Fortinet), networking (Meraki/Cisco), VPN, Office 365, Mimecast, Rubrik/Acronis, monitoring platforms, automation, network segmentation, and ITOM/CMDB tooling. What We Can Offer We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community ...

CMDB Lead Location: London 3 days on-site Employment Type: Contract - Initial 6 Month Duration Outisde IR35 - Up to £800 per day. Key Skills Strong understanding of ITIL principles, particularly Service Asset and Configuration Management (SACM). Architectural knowledge of CMDB design and configuration item (CI) relationships. Extensive experience with … ServiceNow CMDB and Discovery. Ability to operate a... WKCL1_UKTJ ...

Title: Service Mapping Lead (ServiceNow ITOM/CMDB) - Contract Location: Must be based around london as clientsite vists may be needed, 90% remote Contract: Contract ( Inside IR35) Rate: DOE A large enterprise organisation is looking for a delivery-focused Service Mapping Lead to run end-to-end service mapping activity …/operations teams to ensure mapping outcomes align to operational use cases (incident/problem/change, impact analysis, reporting). Support improvement of CMDB data quality and practical adoption of mapped services. Essential experience Proven track record delivering service mapping in large/complex enterprise environments (including hybrid landscapes ...

Matchtech is looking for a Service Mapping Lead (ServiceNow ITOM/CMDB) to run end-to-end service mapping activities across a complex enterprise environment. This role demands strong engagement with both technical and non-technical stakeholders and allows for 90% remote work with some client site visits. The ideal ...