this will be a crucial role for the business as you will be responsible for the accuracy and Integrity of there ConfigurationManagementDatabase (CMDB). The successful candidate will take ownership of building relationships with various teams across the business to ensure the management and optimisation of the CMDB … several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management Responsibilities: CMDBConfiguration: Maintain and configure the CMDB schema to align with the company’s IT infrastructure, services, and assets. Use Discovery to automatically discover and … insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Skills and Experience Experience administering and managing a CMDB (ConfigurationManagementDatabase) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. more »
Saffron Walden, Essex, South East, United Kingdom Hybrid / WFH Options
EMBL-EBI
have Knowledge of web-based systems architecture, service-based architecture, and enterprise application architecture. Experience with ITOM or HRSD modules is desirable. Understanding of CMDB and Asset Management. Familiarity with ITIL (Information Technology Infrastructure Library) best practices. Apply now! Benefits and Contract Information Financial incentives: depending on circumstances, monthly family more »
in Service Management technical delivery in ServiceNow and one or more of the following areas we want to hear from you: • ITSM, ITIL, ITAM, CMDB/uCMDB • ServiceNow, HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.) As a Senior Technical Consultant you more »
ServiceNow Proficient in ServiceNow architecture and development practices Expertise in JavaScript, JSON, APIs, SSO, and Azure Familiarity with core ServiceNow modules: ITSM, ITOM, CSM, CMDB, Change, Incident, Problem Management, HAM, and SAM Advanced skills in implementing ServiceNow solutions Strong analytical, problem-solving, and troubleshooting skills Required certifications: ServiceNow Certified System more »
Manchester, England, United Kingdom Hybrid / WFH Options
Infused Solutions
ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing and testing updates and new releases Collaborating with business users to refine business requirements and workflows, and translating them into technical specifications Configuring and more »
all team members are up to date on the policies and processes. Responsible for all Trust Digital Assets and ensuring the ConfigurationManagementDatabase (CMDB) is maintained, updated and quality assessed on a regular basis - providing assurance reporting into the Digital Services Information Security Committee - this includes from procurement of … data reports into Digital Services Senior Leadership Team and Trust wide Service Reviews for all information relating to assets, software and contracts using the CMDB, Software and Contracts database tools to provide the data. Responsible for all processes and policies regarding Asset Management and Software used within Digital Services Be … their teams (Administration/Switchboard), including regular 1-2-1s, appraisals and team meetings Manage and maintain the Digital Services ConfigurationManagementDatabase (CMDB) in line with Digital Services IT Asset Management Process Regular Audits of all Assets/Software within the Trust Regular Reporting of all Assets/ more »
their configuration are understood, accurately documented, and properly controlled. The SACM will establish and maintain an accurate and up-to-date ConfigurationManagementDatabase (CMDB), and work to provide a solid foundation for change management, incident identification & resolution, and problem management Responsibilities Support the Head of IT Operations and wider … classify all IT assets and their attributes and ownership. To include software, hardware, licences, and related components. Develop and maintain a ConfigurationManagementDatabase (CMDB) to accurately track the relationships and dependencies between IT assets and configuration items (CIs). Support Change and Release Management in ensuring that all changes … continually develop configurationmanagement policies and processes. Ensure that IT configurations align with industry standards, security policies, and our regulatory obligations. Regularly audit the CMDB for accuracy and generate reports and dashboards to provide insights into configurationmanagement status performance, and potential improvements or cost savings. Collaborate with other IT more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
and integrations based on business needs. Customise ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML, CSS, and Jelly. Configure and maintain ServiceNow CMDB, including discovery and integration with third-party data sources. Develop and maintain ServiceNow reports, dashboards, and analytics to monitor system performance and usage. Perform ServiceNow more »
knowledge of ITIL Framework and ITIL v4. Thorough knowledge of IT service management principles, procedures, and optimal methodologies Strong experience with ITIL Tools and CMDB Expertise in Service Integration & Management Operating Models. Experience managing IT Outsourced Suppliers Experience with and understanding of IT technical infrastructure, services, and/or architecture. more »
lifecycle. Assist with managing orders for consumables, hardware, and software. Help keep support and operational procedure documents up to date. Support maintaining the ConfigurationManagementDatabase for Racing Post assets. Learn and utilise ITIL Incident Management processes using a Service Management toolset. Assist in ensuring the availability of Racing Post more »
thin client and locally-installed business applications where required • Work with IT to ensure local applications work and perform consistently on devices • Ensure the CMDB/Asset Database is kept up to date in relation to user allocation and that assets are retrieved when users leave the organisation Account Managementmore »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork, and interpersonal skills Attention to detail and the ability to manage multiple priorities and more »
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Planet Recruitment
all steps through to implementation. Asset and ConfigurationManagement - Delegated to the Central Maintenance Engineer (CME). Responsible for maintaining the Assets and Configuration (CMDB). Including the active processes required to update devices. Release and deployment management Transition planning and support - This position is responsible for planning and managing more »
configuration and development Experience in ServiceNow Mobile app development Worked on any 3 of ITSM, CSM, HRSD, GRC, ITBM modules Advanced knowledge of CSDM & CMDB Knowledge of integration Hub and flow designer is a MUST. Excellent knowledge of ServiceNow Best Practices, Custom apps , App Engine , PA. Active CTA/CMA more »
issues with a desire to maintain service uptime & performance. • Technically provide support to Cyber Security team. • Follow asset management processes in region and improve CMDB accuracy. Thanks & Regards, Durga Prasad M | Technical Recruiter UK/EU AmpsTek Services Limited Mail ID: prasad.m@ampstek.com Direct : +48 (22) 1857586 LinkedIn ID: linkedin.com more »
a 2nd line on-call service available to the Group. Contributing to the Service Desk knowledge base. Contributing to the Groups ConfigurationManagementDatabase (CMDB) in conjunction with the Service Delivery Analysts. Contributing to the Groups asset managementdatabase in conjunction with the Hardware and Software Asset Analyst. Provide second more »
contract Start ASAP £550 - £600 per day - INSIDE iR35 London - Hybrid Your day-to-day role will include: Developing and maintaining BMC Discovery and CMDB components. Work on user stories and ensuring they are updating until closure. more »
contract Start ASAP £550 - £600 per day - INSIDE iR35 London - Hybrid Your day-to-day role will include: Developing and maintaining BMC Discovery and CMDB components. Work on user stories and ensuring they are updating until closure. Participate in data assessments and recommend sta... more »
configuration and development Experience in ServiceNow Mobile app development Worked on any 3 of ITSM, CSM, HRSD, GRC, ITBM modules Advanced knowledge of CSDM & CMDB Knowledge of integration Hub and flow designer. Excellent knowledge of ServiceNow Best Practices, Custom apps , App Engine , PA. Active CTA/CMA is mandatory more »
risk & impact, effectiveness of implementation, testing & back out plans, adherence to process and communication) Maintain an accurate and up-to-date ConfigurationManagementDatabase (CMDB) andconduct regular audits and reviews of the CMDB to verify the integrity and accuracy of configuration data. Track and control the configuration of CIs, ensuring more »
City of London, London, United Kingdom Hybrid / WFH Options
MJA (LONDON) LIMITED
an insurance organisation, is looking for a permanent Service Asset and Configuration Manager to join them. You must have experience of setting up a CMDB from scratch. The Service Asset & Configuration Manager plays a pivotal role in the IT Service Management function and ensures that our organisations IT assets and … their configuration are understood, accurately documented, and properly controlled. The SACM will establish and maintain an accurate and up-to-date ConfigurationManagementDatabase (CMDB), and work to provide a solid foundation for change management, incident identification & resolution, and problem management Key Skills: Good understanding of IT Service Management (ITSM … a related discipline. Solid knowledge of software development life cycle. Experience with reporting, utilising the Microsoft Office product suite and ITSM tooling. Proficiency in CMDB tools and IT asset management software. Understanding of the management of risk and impact in an operational setting. Demonstrable experience of management of third-party more »
Hanley, England, United Kingdom Hybrid / WFH Options
Akkodis
properly. You've got to be a whizz with software packaging, know your way around tools like SNOW Licence Manager, Nessus, Truesight, and Helix CMDB, and be a pro at digging into data with Excel and SQL.... more »
Stoke-on-Trent, Staffordshire, United Kingdom Hybrid / WFH Options
Akkodis
properly. You've got to be a whizz with software packaging, know your way around tools like SNOW Licence Manager, Nessus, Truesight, and Helix CMDB, and be a pro at digging into data with Excel and SQL. The day-to-day of this role will be keeping all the software more »
Croydon, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
Voice estate, and proactively recommend areas where improvements and additional functionality may be appropriate. Implement change in an appropriate, controlled manner. Make sure that CMDB (change managementdatabase)/documentation is kept up to date and fit for purpose. Ensure work is carried out to the appropriate quality and company more »
Experience in managing implementation of Smart Centres, Smart lockers and Vending Machines Exposure to service now projects implementation – HAM Pro, BCM/IRM and CMDB Extensive experience in working with deskside support partner organisations on contract flow down terms, adhoc business requirements, PC refresh projects. Experience in managing service delivery more »