Workforce Management Outsourcing , EU CapacityPlanning Job ID: Amazon Ireland Support Services Limited - A94 is an equal opportunity employer and strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what … you'd like to help us build the place to find and buy anything online, this is your chance to make history. Amazon Worldwide CapacityPlanning is looking for an exceptional analyst who is passionate about raising the performance bar, can work closely with multiple stakeholders in different … work in lock-step with multiple business teams, CS Operations, Global Outsourcing, Program Management and CS Finance. They will: - Manage the Global Outsourcing (GO) capacityplanning for Europe Network by working closely with partner network to manage the long-term/short-term capacityplanning processes More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
William Hill PLC
Head of Planning & Capacity - 2 Year Fixed Term Contract Here at evoke, we're looking for an experienced Head of Planning and Capacity (Quarterly Planning). This is a pivotal role coordinating the Programme Increment (PI) (Quarterly Planning), across Product & Technology and our stakeholders. … Based in Leeds or London, you'll ensure best in class practices are in place and the planning process continually strives for valuable outcomes. You'll support a culture of continuous improvement, driving the team to improve their planning processes and become more efficient. You'll have experience … to evolving priorities, and leading the delivery unit through periods of transformation, focusing on future benefits. What you will be doing: Programme Increment (PI) Planning (Quarterly planning), working in partnership with the wider operations team to ensure we have a robust PI Planning process in place across More ❯
Software Development Manager III, Amazon CapacityPlanning Are you interested in taking a front-seat in the innovative technology that powers Amazon's award-winning Customer Service? If so, come join us! We are part of the Amazon CapacityPlanning organization that enables end-to-end … experience, and cost. To turn this vision into reality, we are investing heavily on a digital transformative journey developing a product that will make capacityplanning hands-off-the-wheel experience leveraging scientific methodologies and optimization techniques. Our ultimate objective is to establish a comprehensive, fully automated system … on a massive scale. It will adapt seamlessly to fluctuations in supply and demand while maintaining our service-level (SL) goals. In addition to planning, the team will continuously monitor and manage real-time network performance, swiftly identifying emerging supply-demand gaps and ensuring the efficient utilization of flexible More ❯
CapacityPlanning Program Mgr, Selling Partner Support (SPS) Since 1995, Amazon has focused on being "the world's most customer centric company." Our customers are worldwide, and include not just consumers, but also our sellers. World-class retail brands and individual sellers increase their sales and reach new … solutions to help our partners better serve their customers. So to our Third Party Sellers, we ARE Amazon! We are looking for a talented Capacity (headcount) Planning Program Mgr to join the SPS CapacityPlanning team. This role requires someone with strong analytical + planning … within SPS. Some examples of tasks include calculating workload using forecasted volume and contact center metrics (trending and budgeted); long term in-house headcount planning based on workload, network costs, scale, flexibility and business continuity. The ideal candidate will have a strong analytic background that enables them to manage More ❯
You will need to login before you can apply for a job. Business Analyst, analytics and insights, EU AMZL CapacityPlanning Analytics View more categories View less categories Sector Data Science ,Technology Role Analyst Contract Type Permanent Hours Full Time DESCRIPTION The goal of Amazon Logistics (AMZL) is … exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible. The CapacityPlanning Team provides AMZL with cost-optimal and flexible capacity solutions for in-station operations, year-round and enabling the business to … out of the London corporate office LHR16 In order to support the fast growth of AMZL, we are constantly monitoring, evaluating and adjusting our planning inputs and insights. As an Analyst, Analytics & Insights in the CapacityPlanning Team, you will translate key strategic questions into insights and More ❯
Technical Infrastructure Program Manager, Data Center CapacityPlanning AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage … vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own … them to completion. As a CapacityPlanning Manager, you will drive programs to create and manage supply/capacity at our Data Centers in the APAC region. You will improve infrastructure utilization as well as availability. You will engage effectively with various stakeholders (Technical Program Managers, Engineers More ❯
We are hiring Program Manager to run complex and cross functional supply chain projects. This role is a part of the centralized supply chain planning function for GSF Operations in India. The incumbent will drive capacityplanning charter for GSF business. We are looking for individuals with … will own the following: They will be responsible for working with category, finance, Operations team, Instock managers and other Amazon teams to drive the capacityplanning drumbeat and cadence to balance cost and SWOOS. The incumbent will be responsible for driving improvement in cube planning by deep … diving into the reasons, develop mechanisms to track and improve the SWOOS. The incumbent will drive the adoption of capacityplanning tool and improve the accuracy. They will track the key metrics of the capacityplanning process and drive efficiency and improvement along with stakeholders. They More ❯
Operational Excellence Champion initiatives that enhance system availability, scalability, and performance. Collaborate with the Global SRE Leader to refine and enforce operational policies (e.g., CapacityPlanning, Change Management, Disaster Recovery). Cross-Functional Collaboration Partner with Software Engineering, Infrastructure, Operations, Security, and Business teams to deliver secure and … Lead automation initiatives to streamline workflows and increase uptime. Use Jira to manage tasks and projects, and align global SRE practices for seamless support. CapacityPlanning Drive timely capacityplanning to prevent last-minute issues. Support budget planning to align infrastructure investments with growth and … performance targets. Participate in quarterly capacity reviews and follow up on outcomes. Monitoring & Analytics Oversee the implementation of monitoring and alerting systems to detect and resolve issues proactively—before customer or compliance impacts occur. Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred) 5+ More ❯
Operational Excellence Champion initiatives that enhance system availability, scalability, and performance. Collaborate with the Global SRE Leader to refine and enforce operational policies (e.g., CapacityPlanning, Change Management, Disaster Recovery). Cross-Functional Collaboration Partner with Software Engineering, Infrastructure, Operations, Security, and Business teams to deliver secure and … Lead automation initiatives to streamline workflows and increase uptime. Use Jira to manage tasks and projects, and align global SRE practices for seamless support. CapacityPlanning Drive timely capacityplanning to prevent last-minute issues. Support budget planning to align infrastructure investments with growth and … performance targets. Participate in quarterly capacity reviews and follow up on outcomes. Monitoring & Analytics Oversee the implementation of monitoring and alerting systems to detect and resolve issues proactively—before customer or compliance impacts occur. Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred) 7+ More ❯
exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible. The CapacityPlanning Team provides AMZL with safe, cost-optimal and flexible capacity solutions for on-road operations, year-round and enabling the business … research. They thrive in a fast-paced environment, relish working with data, and enjoy the challenge of solving complex and ambiguous problems. As a Planning Manager in the CapacityPlanning Team, you will be working on the weekly cadence for the generation of labor plans for AMZL … be a self-starter, comfortable with ambiguity, naturally curious, and be involved in the details. In this position, you will take ownership of labor planning as soon as you start, exercising sound judgement to ensure plans are realistic and achievable. The impact you could have, within one of the More ❯
Resource Manager (m/f/dvi) & CapacityPlanning London, hybrid We are looking for an experienced and strategic-minded Resource Manager for our Creative & Media capacityplanning and resourcing practice across our UK & Ireland teams. JOB PURPOSE This role is critical for ensuring efficient resource … allocation and capacity management while accommodating the dynamic digital marketing landscape and supporting our business growth. In this role, you will be responsible for the effective utilization of our billable team members within the Creative & Media team in your respective markets - ensuring that our casting practices uplevel the potential … proactively partner with the Commercial team to evaluate our new business pipeline to plan for future resourcing needs and optimize our utilization and bench capacity within the team. The ideal candidate will have strong interpersonal relationship skills, an analytical mindset, as well as a deep understanding of the skills More ❯
deliveries to our customers. The AmFlex EU team is looking for an analytical, results-oriented person to own and drive improvements in pricing and capacityplanning space. In this role, you will be responsible for pricing strategy and execution, capacityplanning for Flex in order to … Paid Hour in daily, weekly and monthly business reviews. Drive automation/process improvement/cost initiatives. Own the 13-week and long-term capacityplanning cycles based on volume plans published by the business partner teams of Amazon Flex. Optimize for cost, fill, customer experience, and DP More ❯
with innovative ideas for new work or to improve existing work. BASIC QUALIFICATIONS - 1+ years of data analytics or automation experience - 1+ years of capacityplanning, operations planning, business analysis or similar experience - Bachelor's degree - Knowledge of data pipelining and extraction using SQL - Knowledge of SQL … and Excel at a moderate or advanced level - Experience with data mining tools like SQL, SAS, SPSS, or similar PREFERRED QUALIFICATIONS - Experience in capacityplanning, operations planning, business analysis or similar Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have More ❯
The OPTIMA team is seeking a Capacity and Workforce Planning Program Manager to help scale the OPTIMA Global Capacity and Workforce Planning team. OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. We aspire to provide an end … are seeking a highly organized, detail-oriented Program Manager to join our rapidly growing team. The primary responsibility of this role is to build capacity/workforce planning strategy and team globally. The ideal candidate will have strong quantitative skills, proficiency in data analysis tools, and the ability … and maintain operational efficiency in a dynamic environment. There would be a requirement to analyze data, develop mechanism for real time visibility, and optimize capacity to ensure efficient resource allocation and support business objectives, ensuring that we can meet current and future demands effectively. CapacityPlanning and More ❯
troubleshooting of our mixed public and private cloud environment. This role requires a strategic mindset to design and implement infrastructure improvements while managing performance, capacity, and cost. The role holder will collaborate closely with Product, Delivery, Engineering, and Security to align infrastructure capabilities with business needs alongside regulatory requirements. … knowledge base for non-trivial SaaS support issues. Incident Response : Manage and contribute to incident response efforts for infrastructure-related issues, ensuring timely resolutions. Capacity & Cost Management CapacityPlanning : Conduct infrastructure capacityplanning, utilising metrics to inform decisions and ensure readiness for business scaling. Cost More ❯
clients deploying 1,000+ GPUs (i.e. 2MW+ per cluster). Collaborate with the VP of Data Centres to influence colocation design and infrastructure standards. CapacityPlanning & Forecasting Own capacityplanning and forecasting across all clients and regions. Ensure accurate projections to ensure capacity availability for More ❯
CapacityPlanning Specialist, Amazon Logistics, Last Mile Delivery Are you someone who enjoys exploring new areas and driving innovative solutions? Do you thrive in fast-paced and challenging environment with high complexity and ambiguity? If yes, this role could be for you! Amazon Logistics (AMZL) Planning Team … provides volume forecasts and flexible capacity solutions for in-station and on-road operations year-round, and enables the business to scale for events and peaks. Our team is newly emerging in AMZL, aiming to improve processes, tools and metric accuracy of capacity planning. We are looking for … to realize the rapid growth of our logistics network with best customer experience possible. More Information (Japanese Only) Department: Last Mile(AMZL) Job:Business Planning Location:Tokyo Office Key job responsibilities - Dive deep into business issues by analyzing data, as well as by communicating with stakeholders. - Drive scalable solutions More ❯
CapacityPlanning Manager, Amazon Logistics, Last Mile Delivery Are you someone who enjoys exploring new areas and driving innovative solutions? Do you thrive in a fast-paced and challenging environment with high complexity and ambiguity? If yes, this role could be for you! Amazon Logistics (AMZL) Planning Team provides volume forecasts and flexible capacity solutions for in-station and on-road operations year-round, enabling the business to scale for events and peaks. Our team is newly emerging in AMZL, aiming to improve processes, tools, and metric accuracy of capacity planning. We are looking More ❯
As the Head of Strategic CapacityPlanning and Capability Building, you'll be accountable for ensuring our workforce aligns with and supports our strategic objectives. You'll develop a comprehensive overview of capacity and capability for Technology, Data, Operational Excellence (OpEx), and Change resources, both internal and … external. Your leadership will guide medium to long-term planning, workforce strategy, and capability development across the AXA UK and Ireland (UK&I) region. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them … career paths. Establish a succession and talent management framework to address knowledge gaps and dependencies. Serve as the central point for UK&I workforce planning, maintaining capability mapping and sourcing views. Define processes and infrastructure for effective capacity management, ensuring priorities and standards are met. Lead the development More ❯
preventative actions. Change Management: Manage and coordinate service-related changes, ensuring minimal disruption to client operations and adherence to change management processes. Service Improvement Planning: Develop and implement service improvement plans based on performance data, client feedback, and industry best practices. Service Level Agreement (SLA) Management: Ensure adherence to … agreed-upon SLAs and proactively manage any potential SLA breaches. CapacityPlanning: Collaborate with technical teams to ensure adequate capacityplanning for IAM and AD infrastructure to meet current and future client needs. Documentation and Reporting: Maintain comprehensive service documentation, including service catalogs, processes, and reports. More ❯
infrastructure built on Solace PubSub+, ensuring high availability, optimal performance, and reliability across production and non-production environments. This includes working on incident response, capacityplanning, WAN optimization, and system observability using tools like Prometheus and Grafana . Key Responsibilities: Administer and maintain Solace PubSub+ appliances and software … environments , ensuring low-latency, secure, and reliable messaging. Collaborate with development and application support teams to troubleshoot message flow issues and integration problems. Perform capacityplanning , scaling, and tuning of Solace infrastructure to meet current and future demand. Automate routine maintenance tasks and support continuous improvement of operational … failover strategies. Solid experience with Prometheus and Grafana for system monitoring and alerting. Proficiency in troubleshooting message delivery, persistence, and topic routing. Experience with capacity management , performance tuning, and system scaling. Familiarity with Linux/Unix systems and scripting (Bash, Python, etc.). Strong analytical and problem-solving skills More ❯
Loughton, Essex, South East, United Kingdom Hybrid / WFH Options
Profile 29
ideal candidate will possess expertise in query development, database maintenance, security measures, and cloud database management, and will contribute to database migration, automation, and capacityplanning projects. Responsibilities Database Design and Implementation: Develop database schemas, tables, views, and indexes to support application requirements. Query Development and Optimization: Create … measures to safeguard sensitive information and ensure compliance with data protection regulations. Disaster Recovery: Establish and test backup and recovery plans for business continuity. CapacityPlanning: Monitor storage usage and plan database scaling for future growth. Training and Support: Share knowledge and best practices with team members and More ❯
Southampton, Hampshire, South East, United Kingdom
M Group Telecom
and operation of existing networks. Want to come and be a part of it? What will you be doing? Make an Impact as a CapacityPlanning Analyst,Youll help us plan the right number of people to meet our targets. Youll look at what we need, what we More ❯
Job ID: Amazon Corporate Services Korea LLC AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and … vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own … We are looking for a Data Center Operation Manager with experience in people leadership, technical support, and datacenter operations, which covers the scope of capacityplanning, rack delivery, installation, decommission, and incident management. As the Data Center Operation Manager, you will lead a team of data center technicians More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
PURVIEW
Role : SRE Lead Architect Location : Birmingham/Sheffield (Hybrid - 3 days a week) Lead Technical SME – CapacityPlanning & Control Uplift Role Overview: We are seeking a Lead Technical Subject Matter Expert (SME) with strong systems thinking and a solid grasp of SRE principles to drive the technical uplift … of capacity and observability controls across our technology estate. This role blends hands-on engineering depth with architectural oversight and focuses on enhancing performance, resilience, and control effectiveness across services and platforms. The ideal candidate brings both operational sensibility and the ability to drive scalable solutions — aligning technical capabilities … with internal control frameworks and regulatory expectations. Key Responsibilities: • Lead the design and technical evaluation of capacity management, utilisation monitoring, and observability controls across platforms. • Apply SRE-aligned practices to identify control gaps, performance risks, and areas for automation. • Assess existing tooling, data flows and operational practices to identify More ❯