Permanent Customer Executive Jobs in the UK

1 to 25 of 35 Permanent Customer Executive Jobs in the UK

Customer Success Executive

Marlow, Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
Give a Grad a Go
Bonus opportunities Clear progression plan Socials and team events Looking for Graduate Customer Success jobs, or Client Success positions in Marlow? Are you keen on joining a dynamic and rapidly growing startup in the heart of Marlow? Apply for this Customer Success Executive job in Marlow today! Company Profile - Event Tech Company Fancy joining a rapidly growing … not software people trying to take on the events world; they're events people building great tools to solve the problems they know the industry is facing! Job description - Customer Success Executive (Marlow) As a Customer Success Executive, you will play a vital role in building strong relationships to drive success and discover ways to unlock … additional value, helping our customers realise the value of our products & services. As a Customer Success Executive, you will be a key part of the team, and you will also play an active part in driving continuous improvement within the team and business. Key responsibilities - Customer Success Executive (Marlow) In this Customer Success Executive More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Customer Success Executive FinTech

London, South East, England, United Kingdom
Hybrid / WFH Options
Give a Grad a Go
Remote/work from home options Clear progression plan Paid training opportunities Graduated in Accounting and looking for Customer Experience Executive jobs? An award-winning FinTech start-up is seeking a Junior Account Manager to join their expanding team - apply today! Company profile - FinTech Startup In this Customer Success role in London, you’ll be joining an … working independently and as part of the team and experience a role where you will have a major influence on the running of our fast-growing business. Job description – Customer Success Executive In this Graduate Customer Success job in London, you'll be taught the bespoke cloud software, the business and its goals. You'll begin interacting … demos, delivery training and onboarding. You'll be given every opportunity to learn in your vertical and outside of that as the business continues its international expansion. Key Responsibilities – Customer Success Executive In this Graduate Customer Experience job in London, your key responsibilities will include: Demonstrate (after training) comprehensive product knowledge to effectively articulate benefits, features & company More ❯
Employment Type: Full-Time
Salary: £27,000 - £30,000 per annum
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Customer Success Executive

Manchester Area, United Kingdom
IRIS Software Group
Customer Success Executive Competitive + Commission Manchester or Slough (Hybrid) Permanent full time If you have experience in client management — whether in Customer Success, Account Management, or another customer-facing role — you’ll be a great fit for this position. About the role: As a Customer Success Executive , you’ll be a trusted advisor … flagship products . Your mission is to help clients get maximum value from our market-leading software in either Accountancy or HCM , supporting them at every step of the customer journey . From onboarding and product training to adoption , retention , and beyond—you’ll be the bridge between our solutions and our customers’ success . You’ll collaborate closely … with colleagues in Customer Success, Sales, Operations , and across the business, ensuring that our customers not only achieve their goals but also become enthusiastic advocates for our brand. What you’ll be doing: Managing a portfolio of customers and acting as their primary point of contact Building trusted advisor relationships and guiding customers to achieve their goals Leading the More ❯
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Customer Success Executive

Slough, England, United Kingdom
IRIS Software Group
Customer Success Executive Competitive + Commission Manchester or Slough (Hybrid) Permanent full time If you have experience in client management — whether in Customer Success, Account Management, or another customer-facing role — you’ll be a great fit for this position. About the role: As a Customer Success Executive , you’ll be a trusted advisor … flagship products . Your mission is to help clients get maximum value from our market-leading software in either Accountancy or HCM , supporting them at every step of the customer journey . From onboarding and product training to adoption , retention , and beyond—you’ll be the bridge between our solutions and our customers’ success . You’ll collaborate closely … with colleagues in Customer Success, Sales, Operations , and across the business, ensuring that our customers not only achieve their goals but also become enthusiastic advocates for our brand. What you’ll be doing: Managing a portfolio of customers and acting as their primary point of contact Building trusted advisor relationships and guiding customers to achieve their goals Leading the More ❯
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Customer Success Executive

reading, south east england, united kingdom
IRIS Software Group
Customer Success Executive Competitive + Commission Manchester or Slough (Hybrid) Permanent full time If you have experience in client management — whether in Customer Success, Account Management, or another customer-facing role — you’ll be a great fit for this position. About the role: As a Customer Success Executive , you’ll be a trusted advisor … flagship products . Your mission is to help clients get maximum value from our market-leading software in either Accountancy or HCM , supporting them at every step of the customer journey . From onboarding and product training to adoption , retention , and beyond—you’ll be the bridge between our solutions and our customers’ success . You’ll collaborate closely … with colleagues in Customer Success, Sales, Operations , and across the business, ensuring that our customers not only achieve their goals but also become enthusiastic advocates for our brand. What you’ll be doing: Managing a portfolio of customers and acting as their primary point of contact Building trusted advisor relationships and guiding customers to achieve their goals Leading the More ❯
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Customer Success Executive

london, south east england, united kingdom
IRIS Software Group
Customer Success Executive Competitive + Commission Manchester or Slough (Hybrid) Permanent full time If you have experience in client management — whether in Customer Success, Account Management, or another customer-facing role — you’ll be a great fit for this position. About the role: As a Customer Success Executive , you’ll be a trusted advisor … flagship products . Your mission is to help clients get maximum value from our market-leading software in either Accountancy or HCM , supporting them at every step of the customer journey . From onboarding and product training to adoption , retention , and beyond—you’ll be the bridge between our solutions and our customers’ success . You’ll collaborate closely … with colleagues in Customer Success, Sales, Operations , and across the business, ensuring that our customers not only achieve their goals but also become enthusiastic advocates for our brand. What you’ll be doing: Managing a portfolio of customers and acting as their primary point of contact Building trusted advisor relationships and guiding customers to achieve their goals Leading the More ❯
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Customer Success Executive

bolton, greater manchester, north west england, united kingdom
IRIS Software Group
Customer Success Executive Competitive + Commission Manchester or Slough (Hybrid) Permanent full time If you have experience in client management — whether in Customer Success, Account Management, or another customer-facing role — you’ll be a great fit for this position. About the role: As a Customer Success Executive , you’ll be a trusted advisor … flagship products . Your mission is to help clients get maximum value from our market-leading software in either Accountancy or HCM , supporting them at every step of the customer journey . From onboarding and product training to adoption , retention , and beyond—you’ll be the bridge between our solutions and our customers’ success . You’ll collaborate closely … with colleagues in Customer Success, Sales, Operations , and across the business, ensuring that our customers not only achieve their goals but also become enthusiastic advocates for our brand. What you’ll be doing: Managing a portfolio of customers and acting as their primary point of contact Building trusted advisor relationships and guiding customers to achieve their goals Leading the More ❯
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Customer Success Executive

warrington, cheshire, north west england, united kingdom
IRIS Software Group
Customer Success Executive Competitive + Commission Manchester or Slough (Hybrid) Permanent full time If you have experience in client management — whether in Customer Success, Account Management, or another customer-facing role — you’ll be a great fit for this position. About the role: As a Customer Success Executive , you’ll be a trusted advisor … flagship products . Your mission is to help clients get maximum value from our market-leading software in either Accountancy or HCM , supporting them at every step of the customer journey . From onboarding and product training to adoption , retention , and beyond—you’ll be the bridge between our solutions and our customers’ success . You’ll collaborate closely … with colleagues in Customer Success, Sales, Operations , and across the business, ensuring that our customers not only achieve their goals but also become enthusiastic advocates for our brand. What you’ll be doing: Managing a portfolio of customers and acting as their primary point of contact Building trusted advisor relationships and guiding customers to achieve their goals Leading the More ❯
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Customer Success Executive

Manchester, North West, United Kingdom
IRIS Recruitment
Customer Success Executive Manchester, UK Competitive + Commission Permanent full time Are you passionate about building strong relationships and helping customers get the very best out of the solutions they use? Do you thrive on guiding clients through their journey and ensuring they achieve long-term success ? If so, wed love to hear from you! About the role … As a Customer Success Executive at IRIS Software Group , youll be a trusted advisor for our key customers, typically managing core (mid-market) accounts or specializing in flagship products . Your mission is to help clientsget maximum value from our market-leading software in either Accountancy or HCM , supporting them at every step of the customer journey … . From onboarding and product training to adoption , retention , and beyondyoull be the bridge between our solutions and our customers success . Youll collaborate closely with colleagues in Customer Success, Sales, Operations , and across the business, ensuring that our customers not only achieve their goals but also become enthusiastic advocates for our brand. What youll be doing: Managing a More ❯
Employment Type: Permanent
Posted:

Customer Success Executive

Manchester, Lancashire, England, United Kingdom
IRIS Recruitment
Customer Success Executive Manchester, UK Competitive + Commission Permanent full time Are you passionate about building strong relationships and helping customers get the very best out of the solutions they use? Do you thrive on guiding clients through their journey and ensuring they achieve long-term success If so, we’d love to hear from you! About the … role: As a Customer Success Executive at IRIS Software Group , you’ll be a trusted advisor for our key customers, typically managing core (mid-market) accounts or specializing in flagship products . Your mission is to help clients get maximum value from our market-leading software in either Accountancy or HCM , supporting them at every step of the … customer journey . From onboarding and product training to adoption , retention , and beyond—you’ll be the bridge between our solutions and our customers’ success . You’ll collaborate closely with colleagues in Customer Success, Sales, Operations , and across the business, ensuring that our customers not only achieve their goals but also become enthusiastic advocates for our brand. More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

B2B Customer Service & Operations Executive - Chinese Speaking

Reading, Berkshire, England, United Kingdom
Michael Page Business Support
B2B Customer Service & Operations Executive - Chinese Speaking, Reading: A leading global technology brand seeks a proactive Customer Service & Operations Executive to support its B2B channel. This role blends customer service, order management, and operational coordination to ensure seamless service delivery to business clients. Client Details B2B Customer Service & Operations Executive - Chinese Speaking, Reading … reliability, and a strong presence in both consumer and commercial markets, the company continues to expand its footprint across Europe through its dynamic and collaborative UK team. Description B2B Customer Service & Operations Executive - Chinese Speaking, Reading: Manage B2B customer orders from receipt to delivery Liaise with logistics partners to ensure timely shipments Resolve customer queries and … Support the sales team with operational tasks Monitor stock levels and coordinate replenishment Prepare reports on service performance and KPIs Assist with process improvements and system updates Profile B2B Customer Service & Operations Executive - Chinese Speaking, Reading: Previous experience in B2B customer service or operations Strong communication and interpersonal skills Speak Chinese and also good English Comfortable working More ❯
Employment Type: Full-Time
Salary: £27,000 - £32,000 per annum
Posted:

Customer Support Executive

Hatfield, Hertfordshire, England, United Kingdom
Reed
Customer Support Executive Location: Hatfield Job Type: Full-time My client is looking for a Customer Support Executive to join their dynamic Customer Support team, where you will play a crucial role in providing first-class technical support to their customers. This position is ideal for someone passionate about enhancing customer experience and maintaining … as required, following all remote fault diagnosis options explored. Assist the credit control team by working with end users that require after-sales support but have overdue balances. Maintain Customer related Master logs and ensure all cases are processed within the appropriate timeframe across internal/external/distributor Support teams. Log, investigate and report on all customer … cases for trends and potential issues, investigate where required and produce internal reporting and preventative suggested actions. Collaborate with the Product Lab team to provide technical guidance to the Customer Support team. Obtain, develop, retain and provide company responses to customers' escalated issues. Access expert advice and information from company staff, including engineers and suppliers, for additional diagnostics or More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum, Inc benefits
Posted:

Customer Support Executive

warwickshire, midlands, united kingdom
Webexpenses
Role: Customer Support Executive (SaaS) Location: Commutable to Witney (OX28) Salary: £25,000 - £27,000 Job Type: Full Time, Permanent, Hybrid A fantastic opportunity has arisen within our UK based Customer Support team for an enthusiastic and self-motivated Customer Support Executive to join us. You will be working as part of a dedicated Support … team, responding to and resolving system queries for our impressive customer base. Webexpenses is a global FinTech company and we were one of the first companies to bring SaaS applications to the market, disrupting how organisations handle employee expenses. Headquartered in the UK we also have offices in Australia, clients in over 70 countries and over 300,000 users … role you will act as the first point of contact for our customers, providing them with the best experience of Webexpenses. You will complete operational activities associated with incoming customer support, including receiving, checking understanding, logging, taking ownership and resolving enquiries. Quite simply, you will provide excellent support to our customers so that they can focus on their job More ❯
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Customer Support Executive

northamptonshire, midlands, united kingdom
Webexpenses
Role: Customer Support Executive (SaaS) Location: Commutable to Witney (OX28) Salary: £25,000 - £27,000 Job Type: Full Time, Permanent, Hybrid A fantastic opportunity has arisen within our UK based Customer Support team for an enthusiastic and self-motivated Customer Support Executive to join us. You will be working as part of a dedicated Support … team, responding to and resolving system queries for our impressive customer base. Webexpenses is a global FinTech company and we were one of the first companies to bring SaaS applications to the market, disrupting how organisations handle employee expenses. Headquartered in the UK we also have offices in Australia, clients in over 70 countries and over 300,000 users … role you will act as the first point of contact for our customers, providing them with the best experience of Webexpenses. You will complete operational activities associated with incoming customer support, including receiving, checking understanding, logging, taking ownership and resolving enquiries. Quite simply, you will provide excellent support to our customers so that they can focus on their job More ❯
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Customer Support Executive

witney, south east england, united kingdom
Webexpenses
Role: Customer Support Executive (SaaS) Location: Commutable to Witney (OX28) Salary: £25,000 - £27,000 Job Type: Full Time, Permanent, Hybrid A fantastic opportunity has arisen within our UK based Customer Support team for an enthusiastic and self-motivated Customer Support Executive to join us. You will be working as part of a dedicated Support … team, responding to and resolving system queries for our impressive customer base. Webexpenses is a global FinTech company and we were one of the first companies to bring SaaS applications to the market, disrupting how organisations handle employee expenses. Headquartered in the UK we also have offices in Australia, clients in over 70 countries and over 300,000 users … role you will act as the first point of contact for our customers, providing them with the best experience of Webexpenses. You will complete operational activities associated with incoming customer support, including receiving, checking understanding, logging, taking ownership and resolving enquiries. Quite simply, you will provide excellent support to our customers so that they can focus on their job More ❯
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Customer Support Executive

gloucestershire, south west england, united kingdom
Webexpenses
Role: Customer Support Executive (SaaS) Location: Commutable to Witney (OX28) Salary: £25,000 - £27,000 Job Type: Full Time, Permanent, Hybrid A fantastic opportunity has arisen within our UK based Customer Support team for an enthusiastic and self-motivated Customer Support Executive to join us. You will be working as part of a dedicated Support … team, responding to and resolving system queries for our impressive customer base. Webexpenses is a global FinTech company and we were one of the first companies to bring SaaS applications to the market, disrupting how organisations handle employee expenses. Headquartered in the UK we also have offices in Australia, clients in over 70 countries and over 300,000 users … role you will act as the first point of contact for our customers, providing them with the best experience of Webexpenses. You will complete operational activities associated with incoming customer support, including receiving, checking understanding, logging, taking ownership and resolving enquiries. Quite simply, you will provide excellent support to our customers so that they can focus on their job More ❯
Posted:

Customer Support Executive

buckinghamshire, south east england, united kingdom
Webexpenses
Role: Customer Support Executive (SaaS) Location: Commutable to Witney (OX28) Salary: £25,000 - £27,000 Job Type: Full Time, Permanent, Hybrid A fantastic opportunity has arisen within our UK based Customer Support team for an enthusiastic and self-motivated Customer Support Executive to join us. You will be working as part of a dedicated Support … team, responding to and resolving system queries for our impressive customer base. Webexpenses is a global FinTech company and we were one of the first companies to bring SaaS applications to the market, disrupting how organisations handle employee expenses. Headquartered in the UK we also have offices in Australia, clients in over 70 countries and over 300,000 users … role you will act as the first point of contact for our customers, providing them with the best experience of Webexpenses. You will complete operational activities associated with incoming customer support, including receiving, checking understanding, logging, taking ownership and resolving enquiries. Quite simply, you will provide excellent support to our customers so that they can focus on their job More ❯
Posted:

Customer Success Executive (£35k base + £3k bonus)

United Kingdom
Hybrid / WFH Options
Cosmic Partners
We are working exlcusively with our client to find a Remote Customer Success Executive . About: Our client is the decision-making hub for higher education and the accommodation sector. Comprising two parts, it has supported over 12 million students to make decisions, and provides data and insights to the sector, serving investors, developers, operators, universities, and property … of their international growth targets for 2025 by the end of Q1, they’re now scaling both domestic and international B2B operations, and are investing in a high-calibre Customer Success Executive to support clients as their base grows. Key Highlights: Currently performing at £2.9m ARR (up more than 50% from last year) with a team of … people across the whole business - existing commercial team of 2 AEs supported by 4 customer success managers. Working hand-in-hand with their Director of SC, Head of Partnerships and CRO to look after 15+ customers with an average spend of £15k ARR. Current NRR of 123%. Direct line managers who will train and support you. Over More ❯
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Customer Success Executive

Slough, England, United Kingdom
Oscar
Join our fast-growing team as a Customer Success Executive/Account Manager , where your passion for nurturing client relationships and driving outstanding results is key. In this dynamic role, you’ll be the primary contact for our valued customers: guiding them through their onboarding journey ensuring they receive maximum benefit from our innovative products and services proactively … succeed—making a real impact on their business outcomes. With us, you’ll find a collaborative culture, rewarding career development, and the opportunity to be part of something truly customer-focused. If you’re energetic, personable, and results-driven, and you thrive on turning customers into advocates, we want to hear from you. Apply now to help us set … new industry standards for customer success and satisfaction! on site/must have own transport/£30-40K Customer Success Executive - Saas Account Manager More ❯
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Customer Success Executive

reading, south east england, united kingdom
Oscar
Join our fast-growing team as a Customer Success Executive/Account Manager , where your passion for nurturing client relationships and driving outstanding results is key. In this dynamic role, you’ll be the primary contact for our valued customers: guiding them through their onboarding journey ensuring they receive maximum benefit from our innovative products and services proactively … succeed—making a real impact on their business outcomes. With us, you’ll find a collaborative culture, rewarding career development, and the opportunity to be part of something truly customer-focused. If you’re energetic, personable, and results-driven, and you thrive on turning customers into advocates, we want to hear from you. Apply now to help us set … new industry standards for customer success and satisfaction! on site/must have own transport/£30-40K Customer Success Executive - Saas Account Manager More ❯
Posted:

Customer Success Executive

london, south east england, united kingdom
Oscar
Join our fast-growing team as a Customer Success Executive/Account Manager , where your passion for nurturing client relationships and driving outstanding results is key. In this dynamic role, you’ll be the primary contact for our valued customers: guiding them through their onboarding journey ensuring they receive maximum benefit from our innovative products and services proactively … succeed—making a real impact on their business outcomes. With us, you’ll find a collaborative culture, rewarding career development, and the opportunity to be part of something truly customer-focused. If you’re energetic, personable, and results-driven, and you thrive on turning customers into advocates, we want to hear from you. Apply now to help us set … new industry standards for customer success and satisfaction! on site/must have own transport/£30-40K Customer Success Executive - Saas Account Manager More ❯
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Customer Success Executive

Knaphill, Surrey, United Kingdom
Hybrid / WFH Options
Cameron Pink
Are you passionate about helping customers succeed and getting real satisfaction from seeing them thrive? My client is looking for a Customer Success Executive to be the voice of the customer and deliver outstanding experiences with a fast-growing SaaS business. Why This Role Is Unmissable You ll join a dynamic, fast-paced tech environment where your … contact for assigned accounts, ensuring customers get maximum value from their solutions. Guide onboarding, configuration, and best practices for digital experience management. Create tailored success plans aligned with each customer s goals. Monitor account health, usage, and feedback to ensure satisfaction and retention. Conduct Benefits Realisation exercises to identify opportunities to enhance value. Collaborate with Sales, Product, and Support … teams to resolve issues and drive improvements. Be the customer s voice internally, influencing product enhancements. Ensure zero attrition within your customer base, keeping accounts happy and loyal. Who Will Thrive A couple of years+ experience in Customer Success, Account Management, or SaaS implementation. Experience with CMS platforms (e.g. WordPress, Drupal), or similar solutions. Passion for technology More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 40,000 Annual
Posted:

Customer Success Executive

guildford, south east england, united kingdom
Hybrid / WFH Options
Cameron Pink Recruitment
Are you passionate about helping customers succeed and getting real satisfaction from seeing them thrive? My client is looking for a Customer Success Executive to be the voice of the customer and deliver outstanding experiences with a fast-growing SaaS business. Why This Role Is Unmissable You’ll join a dynamic, fast-paced tech environment where your … contact for assigned accounts, ensuring customers get maximum value from their solutions. Guide onboarding, configuration, and best practices for digital experience management. Create tailored success plans aligned with each customer’s goals. Monitor account health, usage, and feedback to ensure satisfaction and retention. Conduct Benefits Realisation exercises to identify opportunities to enhance value. Collaborate with Sales, Product, and Support … teams to resolve issues and drive improvements. Be the customer’s voice internally, influencing product enhancements. Ensure zero attrition within your customer base, keeping accounts happy and loyal. Who Will Thrive A couple of years+ experience in Customer Success, Account Management, or SaaS implementation. Experience with CMS platforms (e.g. WordPress, Drupal), or similar solutions. Passion for technology More ❯
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Customer Success Executive

Woking, Surrey, South East, United Kingdom
Hybrid / WFH Options
Phillips Grant Associates Ltd
Are you passionate about helping customers succeed and getting real satisfaction from seeing them thrive? My client is looking for a Customer Success Executive to be the voice of the customer and deliver outstanding experiences with a fast-growing SaaS business. Why This Role Is Unmissable Youll join a dynamic, fast-paced tech environment where your work … to enhance value. Collaborate with Sales, Product, and Support teams to resolve issues and drive improvements. Be the customers voice internally, influencing product enhancements. Ensure zero attrition within your customer base, keeping accounts happy and loyal. Who Will Thrive A couple of years+ experience in Customer Success, Account Management, or SaaS implementation. Experience with CMS platforms (e.g. WordPress … transformation, with a desire to become a subject matter expert. Strong communication, presentation, and relationship-building skills. Analytical mindset, able to turn data into actionable insights. Proactive, organized, and customer focused. Bonus Skills Training in sales/account management (e.g., Target Account Selling). Experience with marketing campaigns, automation tools like HubSpot, or support tracking platforms. Public sector experience More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Customer Success Executive

london, south east england, united kingdom
Hybrid / WFH Options
Pego
Location: London, Tunbridge Wells, and remote working as the business requires Purpose of the Role The Customer Success Executive supports PEGO's mission to deliver measurable value to clients by strengthening engagement, retention, and growth. This role focuses on building trusted client relationships, evidencing ROI through data and insights, and ensuring PEGO is embedded as a daily companion … Growth & Retention – Proactively engage with clients to secure renewals, identify upsell opportunities, and contribute to organic revenue growth, delivering against set KPI's · Client Advocacy – Build and nurture senior executive (including C-level) relationships across assigned accounts to solidify our partnership to enhance adoption, ensure retention and increase overall customer satisfaction. · cNPS & Engagement Tracking – Drive client feedback through … reviews, using insights to improve satisfaction. · Value Realisation & Reporting – Evidence ROI and social value outcomes (e.g. wellbeing, inclusion, sustainability) through data analysis and reporting. · Cross-Functional Collaboration – Advocate for customer needs/issues cross-departmentally to ensure a seamless experience, sharing insights with Product, Finance, and Operations to improve overall service delivery. · Issue Escalation Support – Provide support in managing More ❯
Posted:
Customer Executive
10th Percentile
£25,500
25th Percentile
£30,000
Median
£32,500
75th Percentile
£40,000