sites Server installation and configuration Working with hardware and software manufacturers support teams Experience with Hyper-V, Citrix, VMWare clustering Familiarity with Microsoft Intune and backup technologies like Veeam, Datto, Azure Backup Use of RMM systems Work Experience Requirements: Substantial experience with Managed Service Providers Minimum of 3 years in a 3rd line support role Experience in technical migrations and More ❯
support (ideally 3 years or more) • Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM • Exposure to firewalls such as Sophos, Cisco or Ubiquiti • Experience with Datto, Veeam, ShadowProtect, ESET • Industry certifications and a willingness to continue learning More ❯
Cheltenham, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
/2022), Active Directory, Group Policy Office 365, Exchange, SharePoint, Teams Azure (IaaS, AAD), basic AWS exposure a bonus Networking: switches, firewalls, routers (Cisco, Ubiquiti, DrayTek etc.) Backup solutions: Datto, Veeam, Acronis RMM tools: ConnectWise, Autotask, or similar What we’re looking for: Solid background in IT Support, ideally from an MSP or similar fast-paced environment Confident across 1st More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
DHCP, DNS, VPNs) Ability to support Apple technology confidently Full UK driving licence and own transport Based in or near Harrogate Desirable: Windows Server administration RMM tool experience (e.g., Datto, Zendesk, Freshdesk) Knowledge of patch management, scripting, and automation Experience with Microsoft CRM, SQL, or .NET Previous work in healthcare or regulated industries What's in it for me? Hybrid More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Set2Recruit
Server (2016+), Active Directory, DNS/DHCP Experience with Azure (e.g. Azure AD, basic VM management, Intune) Good networking fundamentals: firewalls, switching, VPNs Familiarity with backup solutions (e.g. Veeam, Datto), RMM tools, and remote troubleshooting A strong desire to develop your technical skillset and move into a senior/3rd line position Excellent customer service and communication skills Full UK More ❯
routers, firewalls, switches VoIP Telephony knowledge desirable Knowledge of other common software applications Knowledge of helpdesk ticketing systems advantageous such as AutoTask Knowledge of RMM systems advantageous such as Datto, TeamViewer Take full responsibility for all A8 customers, providing first-class service support, engage regularly with every customer on a rolling timescale agreed with the IT Service Manager stablish a More ❯
Employment Type: Permanent
Salary: £30000 - £34000/annum Car, Mobile, Private Medical
Familiarity with networking concepts: DNS, DHCP, VLANs, VPNs, routers, firewalls (e.g. Draytek/Ubiquiti) Exposure to VoIP systems (Yeastar, Horizon or similar) Experience with RMM and ticketing systems (HaloPSA, Datto RMM or similar) Desirable (Not Essential) Certifications such as CompTIA A+/Network+, Microsoft MCP/MCSA, or ITIL Foundation Experience updating and managing Wordpress websites Previous experience in a More ❯
VPN) Experience with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background and/or education sector experience a bonus Skills: Customer-focused with a clear and professional phone manner Strong communicator, both written and More ❯
VPN) Experience with VMware/Hyper-V and remote desktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background and/or education sector experience a bonus Skills: Customer-focused with a clear and professional phone manner Strong communicator, both written and More ❯
Line Service Desk Analyst : Previous experience in an MSP environment with strong IT support skills Confident troubleshooting Windows operating systems and Microsoft Office Working knowledge of Active Directory, DNS, Datto RMM, Office 365 and SharePoint Clear and confident communication skills, both written and verbal Ability to manage multiple tickets while staying organised A genuine passion for technology and a desire More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ikhoi Recruitment
for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple OS and Apple Mac support experience Microsoft Office Suite Backup Technologies such as DATTO, Acronis Laptop/desktop and thin client support Essential Certification (Any one of the below ) or currently studying towards one MS-900 Microsoft 365 Fundamentals Certification AZ-900 Microsoft Azure More ❯
Nutfield, Redhill, Surrey, England, United Kingdom
Searchability
licence is desirable for occasional on-site support What would be desirable? * Exposure to Microsoft Intune, Autopilot or Azure AD* Experience with remote monitoring and management tools (e.g., ConnectWise, Datto RMM)* Relevant IT certifications such as CompTIA A+, Microsoft 365 Fundamentals, or ITIL Foundation To Apply... Please apply through this advert or email your CV directly to . By applying More ❯
you hit the ground running: Group Policy and MDM experience Knowledge of backup solutions, Azure, and virtualisation tools Networking skills - VLANs, Wi-Fi, switches, firewalls etc. Familiarity with Autotask, Datto, or similar platforms And if you've got a natural curiosity for emerging tech, even better. Why this role? You'll be supported by a solid, collaborative team - but you More ❯
1st and 2nd line support Candidates will need to have: Strong field experience Familiarity with ticketing systems (Halo PSA, Autotask, Service Now etc). Familiarity with RMM tools like (Datto RMM, Ninja RMM etc) Has strong communication skills Work well under pressure For more information please apply asap Gigabit Group acts as an employment business for temporary positions and an More ❯
and site logs in IT-Glue. What You Need: ✔ Technical Expertise: Experience with: Windows 10 & 11 O/S Microsoft 365 Apps Citrix Workspace 2409 VPNs CrowdStrike AV/Datto AV Communication Skills: Able to explain technical issues clearly to users and keep them updated on progress. Professionalism: Friendly, approachable, and aligned with company standards and ethics. Efficiency: A proactive More ❯
and site logs in IT-Glue. What You Need: ✔ Technical Expertise: Experience with: Windows 10 & 11 O/S Microsoft 365 Apps Citrix Workspace 2409 VPNs CrowdStrike AV/Datto AV Communication Skills: Able to explain technical issues clearly to users and keep them updated on progress. Professionalism: Friendly, approachable, and aligned with company standards and ethics. Efficiency: A proactive More ❯
certifications MS/AZ 900 certifications ideally At least 1+ years field experience Familiarity with ticketing systems (Halo PSA, Autotask, Service Now etc). Familiarity with RMM tools like (Datto RMM, Ninja RMM etc) Has strong communication skills Work well under pressure Successful applicant will enjoy: A fantastic culture of our client, winning awards for best places to work Their More ❯
Partner Demonstrations: Conduct comprehensive demonstrations of technology solutions for partners, showcasing how the products can meet their requirements and add value to their business Opportunity Identification: Utilise tools like Datto to monitor and identify renewal opportunities for PC/Server devices, ensuring timely engagement and proposal of upgraded solutions Technical Audits: Perform detailed technical audits, assessing clients' current setups, and More ❯
Partner Demonstrations: Conduct comprehensive demonstrations of technology solutions for partners, showcasing how the products can meet their requirements and add value to their business Opportunity Identification: Utilise tools like Datto to monitor and identify renewal opportunities for PC/Server devices, ensuring timely engagement and proposal of upgraded solutions Technical Audits: Perform detailed technical audits, assessing clients' current setups, and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Absolute Recruit
would be brilliant to have Good understanding of network security, VPNs, antivirus, and mobile device management We'd love to hear from candidates who've worked with Autotask and Datto - these would be perfect, but if you've got experience with similar PSA or RMM platforms, that works too.Their ideal Technical Support Engineer will love working as part of a … team but also be happy getting stuck in on their own to deliver great results.Keywords: Technical Support Engineer, Azure, Office 365, Intune, Identity Management, Service Desk, Autotask, Datto, RMM, PSA More ❯