1 to 25 of 358 Permanent Delivery Manager Jobs in the UK

We are seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex service … delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement: Serve as the … main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT service delivery More ❯

another think creatively and look beyond – because when we’re each at our best, we’re even more powerful together. Penguin Soluitons is seeking an experienced IT Infrastructure & Service Delivery Manager to join our team. This role involves managing and coordinating the delivery of IT services to ensure they meet the needs of our business. This will … service management processes aligned with ITIL best practices, including incident, problem, change, and asset management Standardizing our IT operations to ensure consistency, efficiency, and compliance, driving forward ITIL service delivery across the group, ensuring best practices are embedded in our daily operations Ensuring our IT services meet the highest availability, performance, and security standards to support our business objectives. … or assignments as designated by management. Qualifications Minimum 7 years’ experience in IT operations, with at least 3 years in an IT operations leadership role, managing ITIL-driven service delivery with a fantastic track record of managing IT teams, projects, and vendors in a multi-site environment Hold ITIL v4 Managing Professional (MP) or ITIL v4 Foundation, as a More ❯

projects across the UK. Join our dynamic team and be part of a greener future! Job Summary : This role will be responsible for all IT operational aspects, overseeing the delivery of high-quality services to clients or internal departments. This role ensures that service level agreements (SLAs) are met, customer satisfaction is maintained, and continuous improvement is pursued across … service operations. The Service Delivery Manager will report directly to the Head of IT. This role will require you to be onsite at our London office 2-3 days per week, so being London-based or commutable is key. Key Responsibilities: Lead Service Excellence : Oversee the end-to-end delivery of IT services, ensuring alignment with SLAs … and OLAs while consistently exceeding client expectations. Performance & Demand Management : Own service delivery performance, proactively manage customer expectations, and anticipate future service needs. Incident Leadership : Take charge of critical incidents, coordinate resolution efforts, and facilitate transparent communication across stakeholders, including post-incident reviews. Continuous Improvement : Analyse internal and third-party processes to identify opportunities for optimization and implement strategies More ❯

projects across the UK. Join our dynamic team and be part of a greener future! Job Summary : This role will be responsible for all IT operational aspects, overseeing the delivery of high-quality services to clients or internal departments. This role ensures that service level agreements (SLAs) are met, customer satisfaction is maintained, and continuous improvement is pursued across … service operations. The Service Delivery Manager will report directly to the Head of IT. This role will require you to be onsite at our London office 2-3 days per week, so being London-based or commutable is key. Key Responsibilities: Lead Service Excellence : Oversee the end-to-end delivery of IT services, ensuring alignment with SLAs … and OLAs while consistently exceeding client expectations. Performance & Demand Management : Own service delivery performance, proactively manage customer expectations, and anticipate future service needs. Incident Leadership : Take charge of critical incidents, coordinate resolution efforts, and facilitate transparent communication across stakeholders, including post-incident reviews. Continuous Improvement : Analyse internal and third-party processes to identify opportunities for optimization and implement strategies More ❯

projects across the UK. Join our dynamic team and be part of a greener future! Job Summary : This role will be responsible for all IT operational aspects, overseeing the delivery of high-quality services to clients or internal departments. This role ensures that service level agreements (SLAs) are met, customer satisfaction is maintained, and continuous improvement is pursued across … service operations. The Service Delivery Manager will report directly to the Head of IT. This role will require you to be onsite at our London office 2-3 days per week, so being London-based or commutable is key. Key Responsibilities: Lead Service Excellence : Oversee the end-to-end delivery of IT services, ensuring alignment with SLAs … and OLAs while consistently exceeding client expectations. Performance & Demand Management : Own service delivery performance, proactively manage customer expectations, and anticipate future service needs. Incident Leadership : Take charge of critical incidents, coordinate resolution efforts, and facilitate transparent communication across stakeholders, including post-incident reviews. Continuous Improvement : Analyse internal and third-party processes to identify opportunities for optimization and implement strategies More ❯

operations Flexible benefits that you can cash for salary Cycle to Work Dental insurance Childcare vouchers Retail discounts Excellent coaching and training Job Description IT Service Management own the delivery of IT consumer services and are responsible for ensuring the delivery and fulfilment of IT Services within the existing IT service framework. Under direction of the Lead Service … Delivery Manager, the Service Delivery Manager will be responsible for the delivery of IT services to our user community. The SDM will consult with direct team members from internal and external sources aligned to the delivery of IT services. MAIN PURPOSE OF JOB: IT Service Management own the delivery of IT consumer services … and are responsible for ensuring the delivery and fulfilment of IT Services within the existing IT service framework. Under direction of the Lead Service Delivery Manager, the Service Delivery Manager will be responsible for the delivery of IT services to our user community. The SDM will consult with direct team members from internal and More ❯

public sector and HMG project portfolioand were looking for someone who can help us deliver secure, compliant, and high-performing IT services. As our new IT Secure Projects Service Delivery Manager, youll be the vital link between IT and Security. Youll help shape and implement secure solutions, manage service transitions, and ensure we meet the highest standards for … regulators. This is your chance to work on meaningful projects that matterwhile growing your career in a supportive, forward-thinking team. What Youll Be Doing - Supporting secure IT service delivery across high-profile public sector and HMG projects. - Collaborating with project teams, suppliers, and clients to embed security from the ground up. - Helping shape policies, assess risks, and respond … knowledge sharing across the business. - Playing a key role in service transitions and ensuring compliance with ISO 27001, NCSC guidance, and more. What Youll Bring - Experience in IT service delivery or security operationsespecially in secure or regulated environments. - A working knowledge of SFIA-aligned practices and frameworks. - Strong communication , coordination, and stakeholder management skills. - A proactive mindset and the More ❯

or more of the three critical capabilities enabling the College to achieve its strategic objectives. These are Excellence in research About the role: We are currently recruiting 2 Senior Delivery Managers within the IT Portfolio Management , Estates & Facilities and Education & Students portfolios. A Senior Delivery Manager (SDM) takes responsibility for the delivery of value through systems … based change in a large complex environment, leading a diverse multi-skilled team. The SDM will have expertise in either - or both - Agile and Waterfall delivery methods. In addition to experience and expertise in delivery frameworks, the post holder will be required to build positive working relationships across a wide stakeholder community including external partner organisations, to ensure … that the expected outputs and outcomes of change initiatives are delivered effectively and efficiently. • Define, document, and successfully deliver IT projects in line with the King's project delivery standards. • Plan, identify, and secure resources to support a successful outcome of work packages of the project • Monitor resource utilisation and expenditure against budget • Produce plan and budget reports to More ❯

Senior Digital Delivery Manager Job Summary You will have the opportunity to help shape the future of Data Engineering and Decision Support systems in NHSBT through playing a leading role in our Microsoft Azure Data Platform journey. You will be leading and working with our Data Engineering Team and reporting on progress to a wide variety of stakeholders … and suppliers. Alongside the day job, you will form part of the Data community of practice, working with and learning from peers across the organisation as we mature our delivery capability. This post requires significant autonomy and initiative as well as the ability to inspire a team. The post suits an individual who is confident in their ability to … you do will help save and improve lives. Main duties of the job In this role you will be accountable for the performance of the team and the effective delivery of complex and high-risk technology change to our NHSBT Data Platform as part of the Data product centre. Your responsibilities will include: Leading the team to progress work More ❯

CONTRACT - Service Delivery Manager/Technical Delivery Manager Hybrid - Leeds - £400PD Flex Job Title: Service Delivery/Project Manager Education: Degree Calibre Qualifications: ITIL and a Project Delivery Qualification Industry: FS Location: Leeds, City Centre THIS ROLE IS TO COVER THE PERIOD WHILST A PERMANENT HIRE IS MADE - YOU WILL BE ABLE TO … APPLY PERMANENTLY. As part of an ever-expanding technical function, this client has identified the need for a Service Delivery Manager to be responsible for the control and delivery of external IT service provision as well as delivering, at a 'hands-on' level, IT programmes of work as part of the company's continuous improvement plan, stakeholder … including pre-business case consultation, design, and solution analysis, cross-functional development, and systems integration projects. The role will be fully responsible and mainly focused on ensuring great service delivery from a number of Infrastructure Services suppliers but also for the delivery of the high-level business case, project leadership, management, quality, and timely delivery of the More ❯

Project Delivery Manager Scope of the role: Manage the successful delivery of The Corp business and IT projects through the design, build, testing, acceptance, commissioning and handover lifecycle. Lead essential projects, managing the Corp IT project portfolio to share interdependencies and recommending trade-offs and phasing to manage competing resourcing and budget demands. Manage project gate reviews … with the Head of IT to ensure each project has a robust business case, controls and delivery plan. Define and maintain standards for successful execution including documentation and metrics related to portfolio, programme, and project management. Manage project performance via objectives and key results (OKRs), monthly reviews with project sponsors. Initiate communication and improvement activities to ensure maximum alignment … project documentation as detailed in the Corp IT Projects Run Book Develop detailed project plans, for monitoring and tracking of project deliverables Ensure projects can be fully resourced for delivery within the established project plan Manage relationships and workstreams with the business, key stakeholders, management and 3rd party suppliers Ensure risks and issues are accurately identified and recorded Ensure More ❯

and know how to connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways. Responsibilities Description of Role Service Delivery Manager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. … As the first point of contact for key serviced clients, the Service Delivery Manager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North Service Delivery Manager will own the client service … relationship and oversee a range of activities to facilitate seamless service. A North Service Delivery Manager will be expected to maintain excellent customer relationships, a deep client understanding and technical awareness of key supported systems and be able to identify customer issues and needs and work with the business to resolve. Both an organisational and technical role, working More ❯

Job Description: Job Title: IT Service Delivery Manager Location: UK Remote Working (occasional travel to London office) Type: Permanent, Full-time (37.5 hours per week) About the company Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd's of London. Previously referred to as the London Market Joint Ventures, we have been … the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities. About the Job Reporting to the Head of IT Service Delivery, the IT Service Delivery Manager is responsible for the delivery of IT services across Velonetic and our delivery partners. Adopting a high-performance culture across … the organisation with a clear focus on Quality, Cost and Delivery as well as driving Programme and Project delivery that deliver the business requirements. The IT Service Delivery Manager will be recognised for their individual ability, and the ability to collaborate and lead a team of professionals, to optimise processes, to enhance internal and external customer More ❯

Senior Service Delivery Manager Position Description Are you a passionate Senior Service Delivery Manager looking to work on impactful projects that improve lives while being part of a globally recognised, award-winning employer? If so, discover where complex meets meaningful, and join CGI as a Senior Service Delivery Manager in the Scotland & Northern Ireland … applicants must hold or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level as a minimum. Your future duties and responsibilities As a Senior Service Delivery Manager within CGI's Scotland & Northern Ireland Business Unit, you will be integral to driving service excellence for a key public sector client. This is a high-impact … transformed IT solution. You'll work alongside CGI and client stakeholders to ensure service performance exceeds expectations, aligning with both business needs and contractual obligations. You will lead the delivery of managed services, monitoring performance through key service metrics and proactively managing risks, escalations, and major incidents. Your leadership in service improvement will ensure that our client continues to More ❯

product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL. As Senior Delivery Manager , you will be responsible for the effective delivery of new products, changes and developments within our key service areas. You will achieve this by working as … ensure the digital service has the capacity and capabilities to deliver the service roadmap. You will work closely with and coordinate activities with the Head of Product, Senior Product Manager, Senior Business Analyst, Solution Architect and TechOps managers, business services, suppliers and the users. Across these activities you will identify and manage risks and dependencies, collaborating with stakeholders and … role requires a strong emphasis on building relationships, allying with business service leads and fostering a collaborative environment within the group. You will be a key member of the Delivery Community of Practice, supporting colleagues and developing our delivery discipline. You will exemplify delivery management in a product setting for your team. You will be a trusted More ❯

Market, providing digital transformation and outsourcing services. DXC’s insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries worldwide. Client Services Manager – Drive Excellence in Service Delivery! Are you a dynamic leader with a passion for client satisfaction? Join our team as a Client Services Manager , where you will … focus on leadership, you will build and develop high-performing teams to exceed client expectations. Role Purpose: Leads staffing, budgeting, and operations for client service teams, ensuring effective service delivery across Client Services, Service Operations, Service Desk, and Production. Principal Accountabilities: Plans and directs resources to ensure client satisfaction. Consults with clients on the uses of DXC products and … management frameworks like ITIL. Ability to manage budgets and financial resources effectively Minimum Education, Experience & Specialized Knowledge Required: Bachelor’s degree or equivalent experience Experience in a Client Service Manager role Expertise in client service concepts, practices, reporting quality & integrity, and procedures Strong knowledge of DXC Insurance products (preferred) Proven ability to develop and manage teams Insurance industry experience More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Senior Delivery Manager (HR) - NESO Location: Wokingham, GB, RG41 5BN Division: NESO SEP, Connections, Engineering, Strategy and P Job Type: Full Time Requisition Number: 67065 Department: ESO Job Function: Information Technology Description: About the Role National Energy System Operator … build on this momentum, advancing the Electricity System Operator's (ESO) plan for zero carbon operability of the electricity system by 2025. NESO are now looking for a Senior Delivery Manager (HR). The purpose of this role is to build and maintain partnerships with the HR Directorate(s) to achieve business outcomes through Digital Products, Solutions, and … Services with pace, quality, security, and reliability. This role is accountable for the creation, delivery, and performance of these Digital Products, Solutions, and Services as part of the DD&T functional plan for the HR directorate. This role is responsible will be working closely with the HR Directorate and will implement, support, maintain, and improve HR systems in line More ❯

on progress to a wide variety of stakeholders ranging from board members to technical developers and suppliers. Alongside the day job, you will form part of the product and delivery community of practice, working with and learning from peers across the organisation as we mature our delivery capability.This post requires significant autonomy and initiative as well the ability … you do will help save and improve lives. Main duties of the job In this role you will be accountable for the performance of the team and the effective delivery of complex and high-risk technology change to national critical applications as part of the Clinical Services (CS) product centre. Your responsibilites will include: Leading the team to progress … needs and shape these into a planned, iterative schedule to enable resource to be appropriately allocated. Removing obstacles for the development team, lead a continual planning process overseeing the delivery of all tasks and assigned releases. Working across the product lifecycle to deliver effective change (discovery to live) actively managing and addressing all risks, issues and dependencies and their More ❯

on progress to a wide variety of stakeholders ranging from board members to technical developers and suppliers. Alongside the day job, you will form part of the product and delivery community of practice, working with and learning from peers across the organisation as we mature our delivery capability.This post requires significant autonomy and initiative as well the ability … you do will help save and improve lives. Main duties of the job In this role you will be accountable for the performance of the team and the effective delivery of complex and high-risk technology change to national critical applications as part of the Clinical Services (CS) product centre. Your responsibilites will include: Leading the team to progress … needs and shape these into a planned, iterative schedule to enable resource to be appropriately allocated. Removing obstacles for the development team, lead a continual planning process overseeing the delivery of all tasks and assigned releases. Working across the product lifecycle to deliver effective change (discovery to live) actively managing and addressing all risks, issues and dependencies and their More ❯

Job title: Service Delivery Manager Location: Croydon/hybrid Rate: £558 per day inside ir35 Contract: 6 months+ SC security clearance is required for this role Overview Experienced Service Delivery Manager required to oversee and co-ordinate engineering activities for CNI platform Level 3 support engineers for a client of mine who are a leading IT … and Digital transformation consultancy operating within the public sector. Key Responsibilities: 1. Service Management: Oversee the delivery of Level 3 support IT services in accordance with ITIL best practices. Ensure services meet agreed-upon service levels and customer expectations. 2. Incident and Problem Management: Manage the resolution of incidents and problems to minimize impact on business operations. Implement proactive … Coordinate and manage changes to IT services, ensuring minimal disruption. Facilitate change processes and communicate changes to stakeholders. 4. Performance Reporting: Generate and analyze performance reports to track service delivery metrics. Present findings to senior management and stakeholders. Skills Required:- ITIL 4 Foundation Service Now knowledge Excellent stakeholder management - able to articulate concepts to both client and internal stakeholders More ❯

Technical Delivery Manager We are looking for an experienced Technical Delivery Manager to drive excellence across our multi-disciplinary technology team. This hybrid role blends the disciplines of Scrum Master, Business Analyst, and Project Manager, giving you a pivotal position in ensuring our technical delivery is efficient, aligned, and impactful. Youll lead sprint ceremonies … for three cross-functional teams (Salesforce, PHP/.NET, and Data), manage project delivery end-to-end, and act as the key liaison between business stakeholders and technical teams. With responsibility for delivery rhythms, resource coordination, and continuous improvement, youll play a critical role in shaping how we deliver value through technology. Key Responsibilities: Agile Delivery & Coordination … dependencies between systems, internal teams, and external contributors Team Enablement & Readiness Ensure teams have the access, information, and support they need to succeed Identify resource constraints and raise potential delivery conflicts early Process Improvement & Governance Help establish and evolve consistent delivery practices Support implementation of lightweight but effective governance processes Promote a culture of accountability and delivery More ❯

love coaching teams to realise their full potential? This is an exciting opportunity to join our Companies House Digital and Technology Directorate. We are looking for a Senior Agile Delivery Manager to help scrum teams develop and deliver quality digital services for our millions of users. You'll have the opportunity to be at the forefront of digital … transformation in government and help shape our services to meet the ever-changing demands of the UK's business landscape. This is a rewarding role within the Agile Delivery Profession and provides an opportunity to contribute to the success of existing and future services provided by Companies House. Watch this video to find out more about working in Digital … the UK for at least 3 of the last 5 years). Please see 'Things you need to know' section below for more information. Job description A Senior Agile Delivery Manager is accountable for the effective delivery of complex, high risk products and services. The role is similar to a Delivery Manager role, but Senior More ❯

Job Title: Engineering Delivery Manager (SC Cleared) Location: United Kingdom - Manchester or Somerset(onsite/hybrid) Security Clearance: Active SC Clearance (sole British national) Engagement: Contract - Outside IR35 Role Overview We are seeking an experienced Engineering Delivery Manager with a strong background as a hands on engineer (hardware, electronics or mechatronics) to lead the delivery … technical excellence. Risk & Issue Management: Identify technical, schedule and resource risks early; implement mitigation strategies. Ensure strict adherence to safety, quality and configuration management processes. Process & Governance: Establish robust delivery frameworks, tailoring Agile, V model or hybrid methodologies as appropriate. Ensure compliance with internal governance, regulatory and security standards. Technical Advocacy: Leverage your engineering pedigree to challenge designs, optimize More ❯

Here at Stonewater, we are now seeking an experienced and proactive commercially astute leader with a strong construction, project management and contract administration background. As our Senior Retrofit Delivery Manager, you will support the Head of Retrofit Delivery to achieve strategic objectives relating to the delivery of retrofit and other decarbonisation projects and ensure that projects … on time, budget, and to the highest standards of quality and customer satisfaction. Leading the collaboration with contractors, consultants, and other internal and external stakeholders to execute smooth project delivery and compliance with PAS 2035, Trustmark and grant funding requirements, you will be accountable for the management and financial monitoring of retrofit/decarbonisation programmes within the delivery … SHF, ECO), financial governance, and audit requirements, ensuring accurate forecasting and timely reporting throughout the programme lifecycle. You will oversee and assure the quality of retrofit installations across the delivery team, implementing robust monitoring and inspection processes to ensure works meet the required specifications and performance outcomes and act as a key point of contact for day-to-day More ❯

Banking Technology Delivery Associate Manager Business & Technology Delivery Associate Manager Mid-Level Full time Job Role: Banking Technology Delivery Manager Location: Manchester (must be willing to travel to client sites throughout the UK on an ad hoc basis) Career Level: Level 8 (Associate Manager) Please Note: Any offer of employment is subject to … Accenture including overall senior stakeholder management, project planning, release scoping, change management, monitoring & tracking the progress and manage implementation along with supporting the live proving of changes. Ensuring successful delivery are identified early in the development lifecycle and avoided/mitigated; managing and support project managers with delivery across multiple business segments and customer channels. Active involvement in … risk, governance, compliance and control issues within the team, ensuring all team members are aware of and adhere to their individual responsibilities in these areas. As a Banking Technology Delivery Manager you will: Oversee the planning, execution, and delivery of client related projects and workstreams, ensuring they are completed in accordance with project management best in class More ❯