Senior Desktop Support Technician (onsite) page is loaded Senior Desktop Support Technician (onsite) Apply locations London time type Full time posted on Posted Yesterday job requisition id 66881 At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is … that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. As a Senior Desktop Support Technician, you will be primarily responsible for supporting our global end user client excellence effort, via telephone and other remote troubleshooting tools. Also, the support of London … based installations/upgrades of desktop/laptop and mobile computing devices. You will support and help troubleshoot Audio-Visual technologies such as video conferencing and IPTV on a day-today basis as well as work closely with hardware vendors and internal technical support groups. Another part of your role will be to handle systems, and equipment queries to More ❯
We're currently looking to recruit a talented Desktop Support Technician to join our established, fast paced team. Reporting to the Desktop Support Team Manager, you will be the first point of contact for all IT issues and security incidents from colleagues across the business with an aim of first time resolution. Role: IT Desktop Support … Technician Location: Liverpool offices Working hours: 37.5 hours per week, Monday to Friday, on a 3-week rolling rota between 8:00am and 9:00pm working 1 in 3 Saturdays from 9:00am to 5:30pm, What you will be doing: To be the first point of contact for all IT issues, security incidents and requests from within the More ❯
for reported problems, allocate resources, and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt responses. Provide technical advice on desktop hardware, software, and consumables. Support hardware, software, and peripherals used within the organization. Resolve support calls promptly and efficiently. Complete installations, configurations, relocations, and decommissioning appropriately. Fault-find and … with users and suppliers for issue resolution. Assist with new system implementations and participate in IT projects. Advise users on system security in line with policies. Provide cross-team desktop support to healthcare and community-based teams. Perform additional duties as assigned by the IT Support Team Leader. If you possess the required skills, apply now More ❯
