25 of 25 Permanent IT Services Delivery Manager Jobs in the UK

IT Service Delivery Manager

Location
Greater London, England, United Kingdom
About The Role We are looking for a Service Delivery Managers to join our team. Within this role the Service Delivery Manager will provide strategic leadership for the governance, performance and continual improvement of IT services across a portfolio of schools. … schools. Working closely with Cluster IT Managers, Central IT teams, school leaders and strategic service partners, the Service Delivery Manager will provide leadership, assurance and direction across all aspects of IT service delivery. The Service Delivery Manager ...

IT Service Delivery Manager

Location
Mid-Ulster District Council, Northern Ireland, United Kingdom
IT Service Delivery Manager Dungannon | £40,000-£50,000 | Hybrid working MCS Group is delighted to be partnering with an established and growing Northern Ireland organisation in its search for an experienced IT Service Delivery Manager . This … controls, UK GDPR and information security. Experience supporting an ERP or another business-critical system. Evidence of improving IT services, processes or procedures. Strong prioritisation, delegation and independent decision-making skills. Excellent communication, organisational and customer-service abilities. A relevant degree or recognised professional IT ...

IT Service Delivery Manager (Defence)

Location
Farnborough, England, United Kingdom
seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence … operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery ...

IT Service Delivery Operational Governance Manager Bank

Location
Greater London, England, United Kingdom
plus pension and bonus Requirements : experience with IT Service Management, governance, operational resilience or technology control environments, ITIL, COBIT, Knowledge of financial services regulations including DORA, FCA/PRA Operational Resilience, ECB ICT expectations and SOX. We're looking for an IT Service Delivery … monitored and embedded across the organisation. The role will focus on: Operational governance oversight across the 17 ITIL Service Management practices. Supporting governance over services linked to Important Business Services, Critical Important Functions, resilience, audit, regulatory remediation and control effectiveness. Producing governance reporting, management information, maturity assessments, KPIs ...

IT Services Manager — Lead Service Delivery & Improvement

Location
Leeds, England, United Kingdom
Career Site 1 in Leeds is hiring an experienced IT Services Manager for a permanent, hybrid role based in our Leeds office. You will govern the delivery and continual improvement of IT services across the organisation, ensuring they are reliable ...

IT Project & Service Delivery Manager - £70,000 - Hybrid - Kingston

Location
Greater London, England, United Kingdom
IT Project & Service Delivery Manager Location:Kingston, Surrey - hybrid Salary:£70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project … Service Delivery Managerto join their Technology Team. This is a broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business ...

Service Delivery Manager: IT Ops & Projects (Hybrid, London)

Location
Greater London, England, United Kingdom
# Service Delivery Manager at N Consulting LtdJob Title: Service Delivery ManagerLocation: London, UKWork Mode: Hybrid 3 days weekly from officeDuration: 6 months**Service Delivery Manager:**More than 10 years in IT infrastructure of which 2 plus years … Management as specialties.Must also possess the necessary skills, behaviors, and traits to be successful as a project leader or project/Program office manager or change initiative manager.Working toward professional Project Management certification recommended.As a manager, provides direction to staff members in meeting established schedules ...

Strategic IT Service Delivery Manager | Education Network

Location
Greater London, England, United Kingdom
seeking a Service Delivery Manager to provide strategic leadership for governance, performance and continual improvement of IT services across Ark schools. You will work with Cluster IT Managers, Central IT teams and school leaders to ensure technology supports teaching ...

IT Service Delivery Manager

Location
Leeds, England, United Kingdom
IT Service Delivery Manager. This is an opportunity to lead an IT support team and improve how technology services are delivered across the business. Youll oversee day-to-day service performance, support your team and work with colleagues to make IT … services more effective. Key Responsibilities Leading and developing the IT support team Overseeing incidents, service requests and changes Monitoring service levels and sharing performance updates Working with suppliers and internal teams to improve service delivery Experience, Qualifications, and/or Skill set Experience managing ...

IT Service Delivery Manager (FTC)

Location
Greater London, England, United Kingdom
Company: Retail Company Position: IT Service Delivery Manager Contract: 1-year fixed term contract Location: London or Amsterdam (Hybrid) Salary: 55,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Service Desk & Incident Management L1 triage & ownership: Act as regional L1 triage layer … improvement: Drive ITIL-aligned continual service improvement and readiness reviews through cutover and hypercare. Experience Service Management: 8+ years in IT service delivery/service desk management with strong ITIL-based incident, problem and change practice. ServiceNow: Hands-on ServiceNow experience — workflows, routing, reporting, and dashboards ...

IT MSP Service Delivery Manager — Hybrid & Growth

Location
Thornaby-on-Tees, England, United Kingdom
Razorblue Group is seeking a Service Delivery Manager to own service delivery across multiple customers. You will oversee performance, escalations, reporting and continuous improvement while aligning with commercial goals in a hybrid IT services environment. The role emphasizes strong customer relationships, governance, and collaboration with technical and commercial teams to drive outcomes and service growth. #J-18808-Ljbffr ...

Delivery Manager: IT Software Release & Service Delivery

Location
Nottingham, England, United Kingdom
Computacenter AG & Co. oHG in Nottingham is seeking a Delivery Manager for End User Computing to own the Evergreen service delivery within a 26-week window. You will liaise with internal teams, customer representatives and third parties to ensure on-time, on-budget delivery ...

IT Manager: Identity, Automation & Service Delivery

Location
Greater London, England, United Kingdom
Tempcover in London is seeking an IT Manager to lead core infrastructure, identity and access … service management across the business. You will own Entra ID, Google Workspace, Intune, scripting, budgeting and vendor relations, delivering reliable IT services with SLAs and scalable automation. The role offers a hybrid working pattern with two days in the office, a strong benefits package and opportunities ...

IT Service Delivery Manager

Hiring Organisation
Red King Resourcing
Location
City, London, United Kingdom
Employment Type
Permanent
Salary
GBP 50,000 - 55,000 Annual
well established MSP Client is urgently recruiting for an IT Service Delivery Manager to develop and maintain strong, collaborative relationships with assigned enterprise Clients, acting as a trusted advisor and primary point of contact. The chosen Candidate will identify changes to the customer environment … technology trends that could potentially impact the type, level or utilization of services provided, whilst establishing and articulating business requirements for new services or changes to existing services. The role will include mediating in cases where there are conflicting requirements for services from different business units, ensuring ...

IT Service Delivery Manager

Hiring Organisation
Red King Resourcing
Location
London, Holborn, United Kingdom
Employment Type
Permanent
Salary
£50000 - £55000/annum Dep on skills / exp
well established MSP Client is urgently recruiting for an IT Service Delivery Manager to develop and maintain strong, collaborative relationships with assigned enterprise Clients, acting as a trusted advisor and primary point of contact. The chosen Candidate will identify changes to the customer environment … technology trends that could potentially impact the type, level or utilization of services provided, whilst establishing and articulating business requirements for new services or changes to existing services. The role will include mediating in cases where there are conflicting requirements for services from different business units, ensuring ...

IT Service Delivery Manager

Location
Newcastle upon Tyne, England, United Kingdom
user-centred solutions with purpose for our clients in government and business. The role We're looking for an experienced IT Service Delivery Manager to lead our Service Desk and play a pivotal role in how IT supports the business. … aligned processes and helping us keep our ISO 20000-1 certification in good shape. Your contributions will be crucial in shaping our internal IT capabilities and the service our people receive. This is a hands-on role - You'll work as part of the team, handling incidents ...

Senior IT Service Delivery Manager | Service Desk Lead

Location
Newcastle upon Tyne, England, United Kingdom
Opencast is seeking an experienced IT Service Delivery Manager to lead the Service Desk and drive ITIL-aligned processes. Based at our Newcastle HQ, you will manage incidents up to 3rd line, mentor colleagues, and ensure high-quality support across teams. This hands ...

Airline IT Service Delivery Manager

Location
Greater London, England, United Kingdom
Müller’s Solutions is seeking an experienced Service Delivery Manager with mandatory Airline/Aviation industry experience to lead end-to-end IT service delivery from Saudi Arabia. You will manage client relationships, ensure SLA/KPI compliance, and coordinate cross-functional … teams to deliver high-quality IT services. Key responsibilities include incident and escalation management, service reviews, and performance reporting. #J-18808-Ljbffr ...

Defence IT Service Delivery Manager - Remote/Onsite

Location
Luton, England, United Kingdom
Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational ...

IT Service Delivery Manager - Hybrid (Retail SIAM & EUC)

Location
Greater London, England, United Kingdom
Retail Company in London/Amsterdam is seeking an IT Service Delivery Manager on a 1-year fixed term contract to lead regional service delivery, incident and change management, and to drive end-to-end support across stores and offices. The role ...

Enterprise IT Service Delivery Manager

Location
Greater London, England, United Kingdom
Logicor is seeking a Service Delivery Manager to own the ITSM framework for its Business Technology portfolio across Europe. The role focuses on end-user computing, network and cloud infrastructure, cybersecurity operations, and core enterprise applications, including ERP and HR systems. You will drive governance, define … measurable service standards, and lead transformation initiatives while collaborating with IT Operations, Security, Applications, Data and PMO teams to deliver reliable, #J-18808-Ljbffr ...

Hybrid IT Service Manager—Supplier Delivery & Operations

Location
Greater London, England, United Kingdom
Consulting Limited is seeking an IT Service Manager to oversee day-to-day IT operational services, ensuring quality and stability from suppliers. This hybrid role requires managing supplier relationships and service management across the development and delivery life cycles. Candidates should ...

Senior Change Manager - IT Service Delivery (Hybrid)

Location
Horsell, England, United Kingdom
Capgemini UK is seeking a Change Manager to apply a predictive mindset to change and prevent disruptions. You will own service delivery during shifts, drive first-time change success, and escalate issues to protect service quality. In this hybrid role, you will work with the UKCC ...

Defence IT Service Manager — DV Cleared, Secure Delivery

Location
Hemel Hempstead, England, United Kingdom
Sopra Steria Ltd seeks a Service Manager to lead delivery … improvements for Defence clients. This full-time, on-site role in Hemel Hempstead requires current DV clearance and strong ITIL background. You will manage services across IT, applications, and infrastructure, ensuring cost, risk, quality and performance targets are met. Join a team focused on collaboration, accountability ...

Change Manager - IT Infrastructure & Service Delivery (Hybrid)

Location
United Kingdom
Capgemini is seeking a Change Manager for the Relaunch@Capgemini program in the UK. The role focuses on applying a predictive mindset to change to prevent service disruption and to manage the Capgemini account function with client networks. The position offers hybrid working across Capgemini offices, client sites ...