6 of 6 Permanent IT Services Delivery Manager Jobs in the UK

We are seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support … critical defence operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery … SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement: Serve as the main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of More ❯

Service Delivery Manager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service Delivery Manager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service Delivery Manager who can help take the business forward. The role has a high degree of responsibility and a … wide-ranging remit. In a nutshell 🥜 Leading and mentoring all Support and Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining More ❯

Service Delivery Manager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service Delivery Manager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service Delivery Manager who can help take the business forward. The role has a high degree of responsibility and a … wide-ranging remit. In a nutshell Leading and mentoring all Support and Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining More ❯

Service Delivery Manager Liverpool (hybrid) Up to £60k Our award-winning client is on the lookout for an experienced Service Delivery Manager to join their forward thinking business. This role is perfect for an experienced, ambitious and enthusiastic Service Delivery Manager who can help take the business forward. The role has a high degree of responsibility and a … wide-ranging remit. In a nutshell Leading and mentoring all Support and Project/Pre-Sales staff, ensuring they are held accountable for delivering services to an exacting standard and following our defined processes Continuously improving service delivery systems to enhance efficiency and reduce costs, while maintaining More ❯

We are seeking an experienced Service Operations Manager to oversee the day-to-day operations of our IT Services. This is a permanent, hybrid opportunity with 1-2 days spent collaborating in our offices near Birmingham Airport. This pivotal role will ensure the availability and reliability … of all IT systems while setting the direction for our 1st and 2nd Line Support functions. If you are passionate about service excellence and have a proven track record in IT operations management, we want to hear from you! About you: To be successful in this … support to team members through performance management practices, fostering skill development and continuous improvement. Monitoring and Reporting: Measure the effectiveness of IT services using the ITSM Toolset (Ivanti Neurons), focusing on customer satisfaction and productivity. Vendor Management: Collaborate with third-party vendors to ensure service level agreements More ❯

Our client is an award-winning specialist travel company creating tailor-made holidays to selected destinations and is looking for an IT Infrastructure Engineer with expertise in maintaining IT & Data Communication system's infrastructure and providing efficient and effective technical support. Hybrid role - ideally looking for … The Role: This role is vital in maintaining core IT and data Communication systems infrastructure and providing efficient and effective technical support services across the business. This will involve maintaining strong relationships with third-party suppliers and managing the IT support team to provide the … business with modern, resilient IT Infrastructure. It will also involve implementing strategies and solutions to enhance service quality and performance across a range of systems. Key Responsibilities Technical Support: Ensure the IT infrastructure is efficient and resilient using a combination of 3rd party vendors More ❯