1 to 25 of 28 Permanent Incident Manager Jobs in the UK

our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: London Job Title: Incident Manager - Barclays JOC To aid in the protection of Barclays operations through the reduction in the number of preventable incidents and to reduce … incident impact through improvement of incident mitigation measures. The Incident Manager will be based within the Joint Operations Centre (JOC) in London and manage the ISS operational teams response to an Operational Facilities Incident which could potentially impact on Barclays through financial, regulatory or reputational … Main purpose of the position : Working with a leading Global Bank we are changing the way we manage and report Incidents. As the ISS Incident Manager you will be part of a team of 4 working a 24/7 365 shift. Reporting to the Incident Management More ❯

Incident Manager Position Description The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven … position will be a position working out of our site in Chippenham. Your future duties and responsibilities We are seeking an experienced and motivated Incident Manager to join our team. In this role, you will be at the forefront of managing incidents and problems within our project/… programme, ensuring that working services are restored promptly and efficiently. The ideal candidate will bring robust experience as an incident manager (or a similar role) and have a deep understanding of identifying, treating, and eliminating incidents, problems, and changes. Key Duties and Responsibilities • Incident & Problem Management: Oversee More ❯

our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive. Location: London Job Title: Incident Manager - Barclays JOC Purpose of the Role: To protect Barclays operations by reducing preventable incidents and mitigating incident impacts. Based within the … Joint Operations Centre (JOC) in London, the Incident Manager will oversee the ISS operational teams' response to incidents that could impact Barclays financially, legally, or reputationally. Main Responsibilities: Manage major incidents to ensure timely resolution within SLAs. Conduct detailed shift handovers and manage incident calls. Ensure accurate … documentation of incidents, including impact assessments, actions, and recovery plans. Communicate effectively with stakeholders throughout the incident lifecycle. Record incidents on the designated platform and track progress. Support continuous improvement by analyzing incident data and trends. Shift and Working Conditions: Work on a 24/7 shift pattern More ❯

Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Major Incident Manager (24/7) - Telford About the job Job summary Discover a career in your hands at HMRC. Whether you\\\'re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story … with the other platform groups and their partners to bring IT Systems and Services together. Job description HMRC is looking for a dedicated Major Incident Manager to join our team and lead the charge in managing major incidents and escalations across our IT estate, 365 days a year. … You will be responsible for Swift Incident Resolution driving the process to restore services quickly, minimising business impact and maintaining service quality and availability. You will undertake Strategic Interventions assessing situations, make timely interventions, and manage resolution activities effectively. You will provide Clear Communication and bridge the gap between More ❯

Cyber Threat Incident Manager - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat division. … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Cyber Threat Incident Manager - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat division. … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Job Title: Incident Manager Location: Durham, North East England, DH1 1SL; Lytham St Anne's, North West England, FY8 4TS; Glasgow, Scotland, G2 8JX; City of Westminster, London (region), SW1P 3BT Remuneration: £42,315 - £45,300 Contract Details: Permanent Working Style: Hybrid Join Our Team! Are you an … experienced Incident Manager looking to make a real impact? Our client, a leading organisation in the Central Government sector, is on the lookout for a dynamic professional to support the Head of Service Operations. Why You Should Apply: Drive Change: Play a key role in improving incident … resolution of incidents. Grow Professionally: Leverage your expertise in a high-volume operational environment, while enhancing your skills and knowledge. Key Responsibilities: Manage the Incident Management Process for Retail & B2B Clients. Ensure timely, accurate reporting of incidents and resolutions. Collaborate with Service Providers to identify and mitigate risks. Lead More ❯

Security Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Security Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Incident Response Manager (Cyber Threat) - Global financial services company - Full time permanent role - Salary up to £100,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat … point once a month for weekends) - Deliver on information security projects - Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: - Experience in a technical cyber/incident response role - Previous team … management experience - Good understanding of incident response frameworks and methodologies (ICERF) - Good understanding of threats, vulnerabilities and processes - Familiarity with incident response tools and measures - Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc. More ❯

Incident Assurance Manager Job ID PERM002892ML Department Details The Operational Services directorate is accountable for ensuring the network sites are always accessible and available. It undertakes the operation, enablement, and management of the network infrastructure to enable EE/BT and Three to deliver their best customer experiences … at the lowest cost. Reporting to the Senior Incident Assurance Manager, this role will involve relentlessly managing the delivery of Incident Assurance services by the supplier ecosystem to achieve agreed business outcomes and performance targets set by EE/BT, Three and the MBNL AOP. This is … minimum of two days per week in our Central Reading office. What you will do: Manage and proactively drive Service and Site Availability and Incident resolution and ticketing KPI's and quality issues against contractual obligations and industry benchmarks. Identify and contribute efforts which will improve the methodologies, processes More ❯

You will need to login before you can apply for a job. Summary The Major Incident Manager will lead Critical and Major Incidents from detection through to resolution and post incident review. In addition, this role will coordinate Problem Investigations and track the delivery of Problem resolution … role will provide a rapid and highly effective response when Critical or Major Incidents occur, ensuring business impact analysis is completed, adopting the correct Incident response model, and then confidently leading the communication, escalation, and collaboration between cross-functional teams and suppliers to restore normal service operation as quickly …/7 shift and On Call environment. Take ownership of Critical and Major Incidents, leading them from detection through to resolution and post-incident review. Provide immediate and effective leadership during Critical and Major Incidents, escalating as required and guiding cross-functional teams and third-party suppliers in restoring More ❯

Are you interested in ensuring customers can always watch their favourite movie or show? If so, you might be the right person for the Incident Manager role in the READI team who drive availability for Prime Video. Key job responsibilities Lead calls on customer impacting, high severity outages … and operational teams, including for ambiguous problems we might not have seen before. Deconstruct complex incidents into workstreams that can be managed by multiple incident responders in parallel. Monitor and manage communications during high severity events via relevant channels, including being the single point of contact for executive leaders. … Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams. Own improving the effectiveness of incident response by driving continuous improvement of standard operating procedures and the tools that help you resolve incidents efficiently. Proactively identify opportunities for improvement through gap analysis More ❯

Incident Response/eDiscovery Manager – | London Law Firm | Up to £100k + Package | Flexible/Remote A top London law firm is expanding its Digital Forensics & eDiscovery team and looking for an Incident Response/eDiscovery Manager to take on a growing number of Incident … a great opportunity! What You’ll Be Doing: Supporting forensic investigations and data collection Managing eDiscovery workflows (EDRM) using Relativity Leading and assisting with Incident Response cases, including data breach reviews Working with clients and internal teams on high-profile matters Using Canopy (or similar tools) for breach response … and data analysis What They’re Looking For: Experience in Incident Response, eDiscovery & Digital Forensics Strong working knowledge of Relativity (certifications a plus) Hands-on experience with Canopy or other breach review tools Ability to work on high-pressure investigations in a legal setting A proactive, problem-solving mindset More ❯

Join Centrica's IT Security Team as a Cyber Security Incident Response Manager! ?? Are you ready to drive the UK's energy transformation? Centrica is looking for a skilled Cyber Security Incident Response Manager to join our IT Security team. You'll handle cyber incident … investigations, e-Discovery, network forensics, and cyber breach inquiries. Location: Hybrid working with occasional travel to Windsor. Key Accountabilities: Carry out forensic analysis and incident response investigations Build and manage forensic and incident infrastructure. Lead cyber forensic investigations. Support weekly security operations calls. Oversee resilience planning and execution … and remediate vulnerabilities. Analyse security reports and manage alerts. Stay updated on security policies and regulations. Experience Required: Expert in Security Operations and Security Incident Response. Expert in cyber incident investigations, e-Discovery, network forensics, and cyber breach inquiries Proficiency in SIEM, SEM, and log monitoring. Scripting/ More ❯

Adecco Warrington are on the lookout for an Incident Manager to join an International business which is expanding at an incredible rate, on a permanent basis. Working in a fabulous modern office, based in Birchwood - Warrington, you will be part of a wonderful team supporting with Sales Administration More ❯

mission. We all play a vital role in energising a greener, fairer future . Join Centrica\\\'s IT Security Team as a Cyber Security Incident Response Manager! Are you ready to drive the UK\\\'s energy transformation? Centrica is looking for a skilled Cyber Security Incident Response … Manager to join our IT Security team. You\\\'ll handle cyber incident investigations, e-Discovery, network forensics, and cyber breach inquiries. Location: Hybrid working with occasional travel to Windsor. Key Accountabilities: Carry out forensic analysis and incident response investigations Build and manage forensic and incident infrastructure. … and remediate vulnerabilities. Analyse security reports and manage alerts. Stay updated on security policies and regulations. Experience Required: Expert in Security Operations and Security Incident Response. Expert in cyber incident investigations, e-Discovery, network forensics, and cyber breach inquiries Proficiency in SIEM, SEM, and log monitoring. Scripting/ More ❯

firm, including the central operations of finance, information technology, marketing, risk, legal, operations and human resources. What You'll Do As a Cyber Security Incident Response Manager at BCG, you will be a key member of our Cyber Security Incident Response Team (CSIRT), responsible for identifying, analyzing … and mitigating cyber threats. This role requires a proactive approach to threat hunting, cyber threat intelligence, and incident response, ensuring the protection of BCG’s global network. You will work closely with the Security Operations Center (SOC), Security Information and Event Management (SIEM), and Managed Security Service Provider (MSSP … response capabilities. Your expertise will contribute to strengthening our security posture and minimizing business risks associated with cyber threats. * Act as a Tier 3 Incident Responder, supporting complex investigations into cyber security incidents. * Conduct proactive threat hunting to detect and neutralize emerging threats. * Monitor and analyze logs via SIEM More ❯

ITSM Service Manager | London | Permanent | Hybrid (3 days on-site per week) | Up to £90,000 This ITSM Service Manager role is an exciting opportunity for an experienced IT Service professional to join a prestigious financial institution based in Central London. The role focuses on establishing and managing … delivery. Reporting to the Head of Production Services and Governance, you'll work with IT teams, third-party providers, and business stakeholders to oversee incident, problem, change, and release management, provide 2nd/3rd line support, and drive service improvements through trend analysis and reporting. Experience/Skills Required … Proven experience managing ITIL-based support functions in Financial Services Extensive experience within major incident and problem management Knowledge of Real Time market data and high-volume trading systems; Exchange or Clearing House experience advantageous Demonstrated expertise in supporting critical applications and defining SLAs/service procedures Strong skills More ❯

Job Description: Major Incident Management - Take full ownership of the incident management process to swiftly resolve all major incidents, minimising downtime for clients. We are looking for an entry-level employee, with no prior experience required. If you are proactive and eager to learn, come join us. Requirements More ❯

Are you interested in ensuring customer can always watch their favourite movie or show? If so, you might be the right person for the Incident Mgr role in the READI team who drive availability for Prime Video. Key job responsibilities - Lead calls on customer impacting, high severity, outages that … and operational teams, including for ambiguous problems we might not have seen before. - Deconstruct complex incidents into workstreams that can be managed by multiple incident responders in parallel. - Monitor and manage communications during high severity events via relevant channels, including being the single point of contact for executive leaders … Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams - Own improving the effectiveness of incident response by driving continuous improvement of standard operating procedures and the tools that help you resolve incidents efficiently. - Proactively identify opportunities for improvement through gap analysis More ❯

Certified Integration Architect) preferred. Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing major incident management or similar programs. Proven exposure to integration technologies such as WebMethods, SAP Integration Suite, SAP Data Services (DS), and Centralized Integration Data Services … APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision-making More ❯

Certified Integration Architect) preferred. Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing major incident management or similar programs. Proven exposure to integration technologies such as WebMethods, SAP Integration Suite, SAP Data Services (DS), and Centralized Integration Data Services … APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision-making More ❯