1 to 25 of 44 Permanent Incident Manager Jobs in the UK

Ready to take your career globally? Make your mark at one of the biggest names in payments. We’re looking for a Enterprise Incident Manager Senior to join our ever-evolving team and help support delivery that shapes the future of global commerce. Ready to take your career … globally? Make your mark at one of the biggest names in payments. We’re looking for a Enterprise Incident Manager Senior to join our ever-evolving team and help support delivery that shapes the future of global commerce. What you’ll own Enterprise Incident Leadership Lead ...

Ready to take your career globally? Make your mark at one of the biggest names in payments. We’re looking for a Enterprise Incident Manager Senior to join our ever-evolving team and help support delivery that shapes the future of global commerce. Ready to take your career … globally? Make your mark at one of the biggest names in payments. We’re looking for a Enterprise Incident Manager Senior to join our ever-evolving team and help support delivery that shapes the future of global commerce. What you’ll own Enterprise Incident Leadership Lead ...

Major Incident Manager Belfast Up to £70,000 + On-Call Payments Location: Belfast On-site Salary: £60,000 £70,000 depending on experience Clearance: Must be eligible for SC Clearance Were looking for an experienced Major Incident Manager to join a growing Major Incident … develop best practice and drive continuous improvement. What youll be doing Taking ownership of major and business-critical incidents through to resolution Leading Major Incident bridge calls and coordinating technical and operational teams Managing escalations and communicating effectively with senior stakeholders Driving improvements across Major Incident Management processes ...

About the Role We are recruiting an Incident Manager based in the UK. The Incident Manager will work 8-hour shifts across a five-day week and provide on-call assistance as part of a four-person rota that delivers 24/7 escalation coverage. Shift … training budget Enhanced company sick pay Enhanced family leave policy Electric Car Scheme (salary sacrifice) Salary Range: £51,000 - £70,000 Responsibilities Assume the Incident Commander role for all P1 and P2 incidents: own the bridge call, drive resolution, and coordinate cross-functional resolver groups. Establish roles on incident ...

Major Incident Manager (Swedish Speaking) Are you an experienced EU Major Incident Manager who thrives under pressure and enjoys working in a fast-paced international environment? We\'re looking for a Swedish-speaking IT professional to join our team and play a critical role in protecting … business services across multiple European markets. As our EU Major Incident Manager, you\'ll take ownership of high-priority incidents from identification through to resolution, bringing together technical teams, service providers, and business stakeholders to restore services quickly and minimise disruption. You\'ll be at the centre ...

Milton Keynes (2-3 days per week on-site) £350-£450 per day Outside IR35 We're looking for an experienced Major Incident & Escalation Manager to join a busy Service Operations team, taking ownership of critical incidents, high-priority service escalations and supplier performance issues across a complex … escalations end-to-end. Act as the primary point of contact for stakeholders during major incidents and business-critical service disruptions. Coordinate technical teams, incident bridges and restoration activities. Drive supplier accountability and challenge performance where service commitments are not being met. Provide clear and proactive communications to business ...

into the products, content and services millions of people love. And we do it all right here at Sky. Team overview The Sky Group Incident Management team sits at the heart of service reliability, leading the coordination and resolution of major technology incidents across Sky Group. The team provides … leadership teams and external partners during high-pressure situations, ensuring incidents are managed consistently, communications remain clear, and business priorities are understood throughout the incident lifecycle. Beyond managing live incidents, the team plays a significant role in continual service improvement. Group Incident Managers analyse incident trends, identify ...

About the role As a Cyber Incident Manager at Tesco, you will lead the coordinated response to cyber incidents, protecting the integrity of the retail ecosystem that serves millions of customers every day. Acting as a central orchestrator, you will ensure swift, structured, and effective incident resolution … lifecycle. You will operate at the intersection of technology, business impact, and customer outcomes, championing innovation and resilience. You will be responsible for Lead Incident Orchestration: Direct end-to-end cyber incident management activities, coordinating cross-functional technical teams to ensure rapid containment, eradication, and recovery. Drive Effective ...

backed schemes including Tax-Free Childcare, Help to Save, Court Funds Office and Help to Buy. Be at the centre of decision-making Lead incident response activities, work directly with senior stakeholders and clients, and drive service recovery during high-profile operational events. Grow your career Develop expertise … incident management, stakeholder engagement, service improvement and data analytics, with opportunities to influence strategic decisions and progress into senior service management and leadership roles. Role Purpose The Business Incident Manager is responsible for the end-to-end management of business incidents impacting the NS&I B2B account ...

part of our investment in technology operations, we've established the Command Hub in Belfast to strengthen how we coordinate, govern and continuously improve incident response. We're looking for a highly experienced Senior Major Incident Manager to join and lead the team. You'll be responsible … maintaining a robust, efficient and well governed 24x7 incident management capability, ensuring effective coordination when incidents occur and driving continuous improvement across the organisation. You will act as an escalation point for complex or time‐critical major incidents, support team members during high‐severity events, and ensure service delivery ...

## Major Incident ManagerAplikujremote type: Oparte na pakiecie Officelocations: Newtownabbeytime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: 10121193Purpose of the role: Office based – Belfast Be at the heart of real time action. Come and join the team. We’ve just launched our brand new Tech … Command Centre in Belfast at our Hillview House office, and we’re growing a high impact team of Major Incident Managers who thrive in fast paced, high visibility environments. This isn’t a role you can do from the sidelines, being on-site means you’re fully immersed ...

backed schemes including Tax-Free Childcare, Help to Save, Court Funds Office and Help to Buy. Be at the centre of decision-making – Lead incident response activities, work directly with senior stakeholders and clients, and drive service recovery during high-profile operational events. Grow your career – Develop expertise … incident management, stakeholder engagement, service improvement and data analytics, with opportunities to influence strategic decisions and progress into senior service management and leadership roles. Role Purpose The Business Incident Manager is responsible for the end-to-end management of business incidents impacting the NS&I B2B account ...

Capita in Belfast is seeking a Senior Major Incident Manager to lead the Major Incident Management team within a 24x7 incident response operation. You will coordinate complex incidents, ensure timely resolution within SLAs, and drive continuous improvement across Capita services. The role requires strong leadership, expertise … ITIL-aligned incident management, and the ability to mentor staff while collaborating with cross-functional teams. #J-18808-Ljbffr ...

brand new Tech Ops Command Centre in Belfast at our Hillview House office, and we’re growing a high impact team of Major Incident Managers who thrive in fast paced, high visibility environments. This isn’t a role you can do from the sidelines, being on‐site means … collaborative team where you’ll play a vital role in shaping how our Command Centre operates and evolves. Eligibility to undergo SC Clearance. Major Incident Manager What you’ll be doing Taking full ownership of major incidents from start to finish Determining severity, verifying priority, and reallocating where ...

Keep Critical Services Running When It Matters Most At Incite Insight, we believe great Major Incident Managers are more than process experts - they're calm under pressure, trusted by stakeholders and able to bring technical teams together to restore services quickly and effectively. We're working with a well … established organisation that relies on a high-performing IT operations function and we're looking for an experienced Major Incident Manager on contract who will play a key part in their team. If you enjoy taking ownership of major incidents, leading technical discussions and making a real difference ...

Atos is seeking a Business Incident Manager to lead end-to-end incident management for NS&I B2B accounts, coordinating internal teams and external suppliers to restore services quickly. You will drive RCA, report trends, and communicate clearly with executives and clients, ensuring SLAs and OLAs ...

Private Sector organisation. You will be working as part of a Service Management delivery team. Reporting into the Head of GSMC, the Major Incident Manager is responsible for end-to-end management of all IT major incidents Hybrid working: The places that you work from … within SLA Matrix management of people, processes and resources including third parties – including resolving conflict to move forward to resolution Issue all Major Incident communication and provide key stakeholder management including performing timely functional and hierarchical escalation Supporting and nurturing process improvements and knowledge base improvements You can bring ...

Sodexo in Ashford, Kent is seeking an EU Major Incident Manager fluent in Swedish to lead high-priority incidents across European markets. You will coordinate technical teams, service providers, and business stakeholders to restore services quickly and minimise disruption. This hybrid role requires exceptional communication, cross‐functional leadership … ability to drive root-cause analysis and post‐incident reviews. #J-18808-Ljbffr ...

Capita in Belfast is seeking a Major Incident Manager for an on-site role at our new Tech Ops Command Centre. You’ll own major incidents end-to-end, coordinate across technical teams and leadership, and drive rapid service recovery in a high-visibility environment. Eligibility ...

Incite Insight is seeking an experienced Major Incident Manager on contract to join a high-performing IT operations team near Reading, Berkshire. You will own major incidents from identification through restoration, coordinating technical teams, suppliers and business stakeholders to achieve the best outcomes. The role requires ITIL expertise ...

seeking a Group Incident Manager to lead the swift resolution of high‐visibility technology incidents across TV, broadband and mobile platforms. You will own communications, drive restoration actions, and coordinate with product, tech, and external partners to minimise impact and restore services quickly. The role offers a hybrid ...

Role : Major Incident Manager Location : London Duration : 6 months (PAYE) Role Overview Lead the Major Incident capability for critical technology, with a specific focus on payments and financial crime platforms. You will command crisis response, manage executive communications, and drive continuous operational improvement across an engineering … Organization. Key Responsibilities Incident Command: Lead Sev1/Sev2 incidents, chair recovery bridges, and coordinate cross-functional teams. Senior Escalation: Act as the ultimate escalation point for critical business and regulatory outages. Executive Comms: Own transparent, high-level communications for stakeholders and executives during incidents. Governance & Remediation: Run Post ...

Role : Major Incident Manager Location : London Duration : 6 months (PAYE) Role Overview Lead the Major Incident capability for critical technology, with a specific focus on payments and financial crime platforms. You will command crisis response, manage executive communications, and drive continuous operational improvement across an engineering … Organization. Key Responsibilities Incident Command: Lead Sev1/Sev2 incidents, chair recovery bridges, and coordinate cross-functional teams. Senior Escalation: Act as the ultimate escalation point for critical business and regulatory outages. Executive Comms: Own transparent, high-level communications for stakeholders and executives during incidents. Governance & Remediation: Run Post ...

service, ensuring the shift operates with clear ownership, disciplined execution and effective management oversight. The role is accountable for maintaining service stability, leading Major Incident Management activity, managing operational risk and ensuring all events, incidents, escalations and handovers are controlled in line with agreed service management processes. You will … oversight of live events, incidents, escalations and service risks, making operational decisions and ensuring appropriate action is taken to protect service stability. Lead Major Incident Management activity during Out of Hours periods, coordinating technical teams, suppliers and stakeholders to support effective service restoration and communication. Manage and support ...

Senior Manager - DSO - UK Data Incident Investigations Lead Location: London Other locations: Anywhere in Region Date: 28 Jul 2026 Requisition ID: 1724984 At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams … take your career wherever you want it to go. Join EY and help to build a better working world. Senior Manager – DSO – UK Data Incident Investigations Lead About EY: At EY, we are committed to building a better working world. EY is looking to strengthen its enterprise data ...