1 of 1 Permanent Nexthink Jobs in the UK

inefficiencies within our Pega applications to prevent incident recurrence and optimise the application experience for our colleagues. Experience of PDC is a must, along with alerting toolsets such as Nexthink and Dynatrace. What you'll do Troubleshoot and restores live Pega incidents. Works with TRMs and Incident Management on fast-paced, high severity incidents. Identifies root cause and actively … on more complex technical recoveries Strong problem management skills, identifying patterns and solutions to repeat incidents Pega CSA certification at a minimum Experience in alerting and monitoring tools including Nexthink, Dynatrace, Splunk and TWS Experience in peripheral, supporting applications for Pega including AWS, FileNet and middleware technologies Experience in working closely with third party suppliers to manage incidents Experience More ❯