B testing, and user research. Ability to thrive in a fast-paced and collaborative environment. Nice to Have: Experience with product analytics tools (e.g., Pendo, Mixpanel, Google Analytics). Technical background or experience working closely with engineering teams. Familiarity with UI/UX best practices. If you're passionate about More ❯
products using Machine Learning. Creating and/or working with Design Systems. Experience with micro-copy. Experience working with usage analytics tools such as Pendo, FullStory, Amplitude, etc. Creating effective user onboarding flows. More ❯
Figma Fluency in HTML/CSS/JS Understanding of web applications and front end performance Use of a product analytics platform such as Pendo or Mixpanel is beneficial but not a core requirement Version control (Git) is beneficial but not a core requirement The Process 1. An initial discovery More ❯
Education: High School Diploma or GED equivalent Preferred Qualifications: Technology: Salesforce, Jiminny, Calendly, 0365 Suite ChurnZero and/or Gainsight, Zendesk, JIRA, Service Now, Pendo Work Experience: SaaS, Data Analytics What we offer: Holiday - 25 days holiday and 4 Wellness day per year + bank holidays, ability to carry More ❯
Education: High School Diploma or GED equivalent Preferred Qualifications: Technology: Salesforce, Jiminny, Calendly, 0365 Suite ChurnZero and/or Gainsight, Zendesk, JIRA, Service Now, Pendo Work Experience: SaaS, Data Analytics What we offer: Holiday - 25 days holiday and 4 Wellness day per year + bank holidays, ability to carry More ❯
The Professional Services team's mission is to accelerate the time to value for our Pendo users. We are a team of creative individuals passionate about delivering value for our customers while sharing best practices. We aim to exceed our customers' expectations in every engagement while positively influencing their business … team members to ensure that our customers enjoy a smooth and robust experience from the beginning to the end of their implementation of Pendo. Pendo Consultants work on all products and partner with CSMs, TAMs, ADs, and others to make the customer successful. Role Responsibilities Collaborate with Pendo customers to … while identifying bottlenecks and bringing them to leadership's attention. Share best practices for analyzing product usage, delivering in-app guidance, and leveraging the Pendo platform. Be operationally oriented and self-driven to complete engagements and keep customers driving towards value in their first 60 days of Pendo usage. Create More ❯
The Professional Services team's mission is to accelerate the time to value for our Pendo users. We are a team of creative individuals passionate about delivering value for our customers while sharing best practices. We aim to exceed our customers' expectations in every engagement while positively influencing their business … team members to ensure that our customers enjoy a smooth and robust experience from the beginning to the end of their implementation of Pendo. Pendo Consultants work on all products and partner with CSMs, TAMs, ADs, and others to make the customer successful. Role Responsibilities Collaborate with Pendo customers to … while identifying bottlenecks and bringing them to leadership's attention. Share best practices for analyzing product usage, delivering in-app guidance, and leveraging the Pendo platform. Be operationally oriented and self-driven to complete engagements and keep customers driving towards value in their first 60 days of Pendo usage. Create More ❯
Pendo's Technical Account Managers (TAMs) play a crucial role by providing proactive, strategic, and technical guidance to ensure customers realize the full value of Pendo. They connect business goals to solutions within the Pendo platform, collaborating with enterprise, strategic, and at-risk customers as strategic and technical experts. Their … AD), and others helps ensure customer success and drives business outcomes. Role Responsibilities Own a book of business with purchased TAM services. Learn all Pendo products. Build strong relationships with customers at all levels. Develop internal relationships to support customer success. Consult on Pendo products to deliver customer outcomes. Impact … Preferred Qualifications Bachelor's degree or equivalent work experience. Basic knowledge of CSS, HTML, or similar web technologies. Technical writing experience is a plus. Pendo was founded in 2013 by former product managers aiming to create a simple way to understand and improve product success, with a mission to enhance More ❯
As a Sales Development Representative at Pendo, you will be responsible for generating new and high-quality pipeline for one of our sales territories. Using a comprehensive sales technology suite, you will engage daily in strategic research of the SaaS/Web Application space to determine the best companies and … personas for engagement with Pendo's product. You will work directly with Account Executives to produce and deliver effective outreaches through channels such as phone calls, emailing, direct mailers, social media and events/networking. This role will serve as hands-on training as you transition to be a sales … executive at Pendo. You will become an expert on Pendo's platform, a wizard of the SaaS industry and a master of sales strategy and technique. Every day you will be challenged by smart and driven teammates to learn and understand the sales process, as well as one of the More ❯
explaining content decisions and rationale. CMS & Content Management Maintain and manage content within Contentful, ensuring content structure and best practices are followed Work with Pendo to improve external-facing content and leverage analytics for content optimization What you'll need Fluent English writing, grammar, and communication skills (C1/C2 … with UX, research, and product teams Advanced experience with CMS platforms (e.g., Contentful) is a plus Familiarity with product experience and analytics tools (e.g., Pendo) to measure and optimize content performance is a plus Hands-on experience with wireframing and prototyping tools (e.g., Figma) to structure and test content strategies More ❯
The Technical Writing team creates documentation and UI copy that educates everyone who uses Pendo (customers, employees, partners) on all features, functionality, and best practices. The team's key responsibilities are to keep our Help Center and UI copy accurate and up to date. Technical writers work closely with product … align deliverables to release dates and functional goals. Organizationally, Technical Writing resides in the Design and Research team. Responsibilities The Senior Technical Writer at Pendo will: Write, edit, and publish end-user documentation in the Help Center in accordance with our writing standards. Write and revise UI copy for features … creating and managing API or developer documentation. Experience using Pendo. BA/BS or higher in English, Communications, Journalism, Computer Science, or related fields. Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers More ❯
person has a passion for data-driven marketing and creating unique experiences to enhance brand awareness, customer relationships, expand share of wallet, and position Pendo as the premier partner for software experience. This candidate has experience planning and executing strategic third party sponsorships and activations, regional in-person events, and … drive full funnel demand Proficiency in Google Suite, Salesforce, Marketo, Outreach, and Splash Fluent in French, both spoken and written Any other language fluencies Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers … Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun. EEOC We are an equal opportunity employer and believe having diverse teams where everyone brings their More ❯
person has a passion for data-driven marketing and creating unique experiences to enhance brand awareness, customer relationships, expand share of wallet, and position Pendo as the premier partner for software experience. This candidate has experience planning and executing strategic third party sponsorships and activations, regional in-person events, and … drive full funnel demand Proficiency in Google Suite, Salesforce, Marketo, Outreach, and Splash Fluent in French, both spoken and written Any other language fluencies Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers … Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun. EEOC We are an equal opportunity employer and believe having diverse teams where everyone brings their More ❯
tap into existing knowledge and channels Measurement & Insights Define and track UX health metrics in collaboration with design and product leadership Leverage tools like Pendo to identify behavioral patterns, guide research focus, and track experience over time Research Execution & Collaboration Partner closely with product designers and product managers in planning … reporting UX metrics for product teams and executive leadership (e.g. NPS, engagement, retention, satisfaction scores, behavioral signals) Experience working with product analytics tools like Pendo to inform and supplement qualitative research Curious and self-driven in staying current with research tools, thinking, and approaches 7+ years of experience in UX More ❯
tap into existing knowledge and channels Measurement & Insights Define and track UX health metrics in collaboration with design and product leadership Leverage tools like Pendo to identify behavioral patterns, guide research focus, and track experience over time Research Execution & Collaboration Partner closely with product designers and product managers in planning … reporting UX metrics for product teams and executive leadership (e.g. NPS, engagement, retention, satisfaction scores, behavioral signals) Experience working with product analytics tools like Pendo to inform and supplement qualitative research Curious and self-driven in staying current with research tools, thinking, and approaches 7+ years of experience in UX More ❯
tap into existing knowledge and channels Measurement & Insights Define and track UX health metrics in collaboration with design and product leadership Leverage tools like Pendo to identify behavioral patterns, guide research focus, and track experience over time Research Execution & Collaboration Partner closely with product designers and product managers in planning … reporting UX metrics for product teams and executive leadership (e.g. NPS, engagement, retention, satisfaction scores, behavioral signals) Experience working with product analytics tools like Pendo to inform and supplement qualitative research Curious and self-driven in staying current with research tools, thinking, and approaches 7+ years of experience in UX More ❯
Professional Services Engagement Manager London, UK The Professional Services team's mission is to accelerate the time to value for our Pendo users. We are a team of creative individuals that have a passion for delivering value for our customers, while sharing best practices along the way. Our goal is … internal team (sales, engineering, product, customer success, and support) to ensure seamless execution of client-facing projects and deliverables. Guide customers in developing comprehensive Pendo programs, from strategic planning through scaled implementations. Coach the customer on what works best to drive adoption and maximize ROI. Minimum Qualifications 5+ years Project … equivalent work experience, MBA a plus. Ability to work efficiently in a fast-paced environment. Self-motivated with a high level of technical curiosity. Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers More ❯
The Site Reliability Engineering (SRE) team at Pendo is responsible for provisioning and maintaining cloud infrastructure from development through production for all product initiatives, and working with developers and product managers to ensure that our products are not only reliable and performant, but also cost-efficient. Our platform is built … to industry standards such as SOC 2. Role Responsibilities Write high-quality infrastructure-as-code that automates the provisioning, deployment, scaling, and monitoring of Pendo's infrastructure to ensure that it is reliable and performant Write maintainable code for product functionality with a primary emphasis on operations, scale, resiliency, and More ❯
Pendo is looking for an RVP, Enterprise Sales, EMEA. A great candidate will be a results/action-oriented, collaborative, empathetic servant leader who will drive excellence in execution while building the foundation for growth in enterprise accounts. Your team's sole focus will be to break into Pendo's … largest net new accounts and bring them onto the Pendo platform. Reporting to the MD EMEA, this RVP will manage and scale a team of high-performing Enterprise Account Directors in EMEA. This leader should have experience hiring, managing, and developing a team focused on acquiring enterprise accounts across verticals … in Enterprise accounts Strategically analyze industry trends and performance metrics to drive execution and accelerate results Drive excellence in sales execution by leveraging the Pendo Value Framework Effectively develop and monitor accurate Enterprise sales forecast Minimum Qualifications 4+ years experience building and managing a high-performing sales team selling to More ❯
Pendo is looking for an RVP, Enterprise Sales, EMEA. A great candidate will be a results/action-oriented, collaborative, empathetic servant leader who will drive excellence in execution while building the foundation for growth in enterprise accounts. Your team's sole focus will be to break into Pendo's … largest net new accounts and bring them onto the Pendo platform. Reporting to the MD EMEA, this RVP will manage and scale a team of high-performing Enterprise Account Directors in EMEA. This leader should have experience hiring, managing, and developing a team focused on acquiring enterprise accounts across verticals … in Enterprise accounts Strategically analyze industry trends and performance metrics to drive execution and accelerate results Drive excellence in sales execution by leveraging the Pendo Value Framework Effectively develop and monitor accurate Enterprise sales forecast Minimum Qualifications 4+ years experience building and managing a high-performing sales team selling to More ❯
As a Sales Development Representative at Pendo, you will be responsible for generating new and high-quality pipeline for one of our sales territories. Using a comprehensive sales technology suite, you will engage daily in strategic research of the SaaS/Web Application space to determine the best companies and … personas for engagement with Pendo's product. You will work directly with Account Executives to produce and deliver effective outreaches through channels such as phone calls, emailing, direct mailers, social media and events/networking. This role will serve as hands-on training as you transition to be a sales … executive at Pendo. You will become an expert on Pendo's platform, a wizard of the SaaS industry and a master of sales strategy and technique. Every day you will be challenged by smart and driven teammates to learn and understand the sales process, as well as one of the More ❯
and other Account Executives in that territory. You will be the primary contact with higher-tier revenue customers and have the responsibilities of demoing Pendo's platform, providing technical assistance, successfully navigating a proof of concept, and negotiating contracts. As a Commercial Account Executive, you will be accountable for developing … new SaaS companies using prospecting tools Build and manage a territory plan Build pipeline in collaboration with the SDR team Learn and demonstrate the Pendo platform to new prospective customers Navigate a customer through a 30-day free trial and proof of concept Accurately forecasting your territory Record and document … metrics Willingness to learn in a high-paced sales environment The ability to learn technology basics and apply them to business situations Preferred Qualifications Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers More ❯
