14 of 14 Permanent Products Support Engineer Jobs in the UK

when required Full Time, Permanent Salary - up to £55,000-£60,000 dependent on experience. Here at Serco, we are seeking an experienced Product Support Engineer to deliver Network Standard Services across the UK and our European offices working in our Network product team and interacting … therefore need to be a great communicator who is highly adaptable and drives a collaborative approach at all times. Network knowledge: The Network Product Support Engineer will have a detailed knowledge of network technologies and services, including but not limited to: Local site connectivity (MPLS/… IT Directors, Partners/3rd Parties, and operational teams on a regular basis as is necessary for the performance of duties. The Network Product Support Engineer must possess excellent people skills that facilitate smooth and positive interactions in a matrix environment, that result in the establishment More ❯

Development Support Engineer - Entry-Level Opportunity ?? Location: Chiswick Business Park, London ?? Department: IT - Digital & Product Development ?? Salary: £23,000 Are you passionate about technology, problem-solving, and looking to launch your career in software development? Join our innovative Digital & Product Development team, where you'll support … systems that drive our business forward and have the chance to grow into a future developer role. ?? About the Role As a Development Support Engineer , you'll play a key role in supporting our internal users across 60 offices, ensuring smooth operation of our custom-built … business systems. You'll collaborate daily with experienced developers, product owners, and technical architects to investigate and resolve issues, manage support tickets, and continuously improve user experience. ?? What You'll Do Provide first-line technical support for over 1,000 users. Troubleshoot and resolve issues in More ❯

Support Engineer II, TSE Operations Product Team Are you passionate about automation, designing processes, simplifying work and launching innovative products using technology? We are looking for Support Engineers who have the ability to deep dive into processes and invent and simplify with a … Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Trustworthy Shopping Experience (TSE) Organization to understand their business models and generate technical requirements supported by … product, development, and program stakeholders to document requirements, create functional specifications and generate process maps. Design, develop, test, launch and improve self-service software products such as Paramount workflows. Operate as a Subject Matter Expert on Amazon's internal authoring application and workflow engine to develop Paramount workflows. Engage More ❯

Product Support Engineer (Multiple Positions) (REF257700I) ETAS, Inc. seeks Product Support Engineers (Multiple Positions) at its facility located at 15800 N. Haggerty Road, Plymouth, MI 48170. The role involves providing technical expertise with respect to ETAS products and solutions, focusing on measurement, calibration … processes. Supporting pre-sales activities and overall account strategy through presentations, demonstrations, and evaluation projects. Representing ETAS at industry events and providing technical support via email, phone, and meetings. Providing second-level support and training to internal colleagues on engine modeling, measurement, and calibration topics. Conducting … tracking software: TFS, Jira, Salesforce Telecommuting is permitted up to 3 days per week. Interested applicants should apply online at and search for Product Support Engineer/Reference # REF257700I . Note: Bosch adheres to all applicable laws regarding drug testing. Employment is contingent upon passing More ❯

Senior Product Support Engineer (m/f/) Senior Product Support Engineer (m/f/) Location: GBR, West Lancashire, Skelmersdale Type: Full time Posted on: Yesterday Job Requisition ID: R 3M has a long-standing reputation as a company committed to More ❯

Join Our Team as a Product Support Engineer at Iriusrisk! IriusRisk is the world's leading automated threat modeling tool. Born out of a desire to advance threat modeling as an activity and ensure that software is secure from the design stage. IriusRisk helps the largest … entire team has the opportunity to change how software is built securely at the very largest scale. Purpose of the Role As a Product Support Engineer, you will be responsible for resolving technical issues, assisting customers in maximizing their use of IriusRisk, and ensuring high-quality … resolutions. Actively manage escalated tickets and liaise with internal teams to track progress. Close inactive tickets following reasonable follow-up efforts. Engagement: Provide support via cases, live chats, and remote sessions to resolve customer issues effectively. Relationship Building: Strengthen customer relationships by delivering excellent service. Collaboration: Work with More ❯

Product Support Engineer Up to £39,140.00 + Benefits. Belfast, office based Please note, this is a 24/7, 365 role, for 40 hours per week. You will be working 12 hour shifts, 2 weeks of days followed by 2 weeks of nights. About us … Typical clients include Government, Utilities, Healthcare, MOJ and MOD to name a few. What will you be doing To provide remote help desk support for a range of security systems, including Intruder, Access Control, Body Worn Cameras, CCTV, Intercom, Key Management Network and 2 way audio. To provide … telephone & remote system responses to site based technical issues and resolve as many system problems as possible without the need to send an engineer to the site To provide system programming and commissioning services, in line with pre-planned roll out plans across Access Control, CCTV, Intruder Alarm More ❯

RF Product Application Support Engineer – Disruptive RF Tech | Cambridge A client i've helped build out from day one are now looking for a customer-facing RF Engineer to join their expanding technical team. Working on breakthrough RF technologies for mobile and connected devices … with design and sales based work. 📍 Cambridge | 🌍 Global travel | 💼 Full-time, permanent 🧠 In this role, you’ll: Guide technical evaluations and design-in support with leading mobile OEMs Build and deliver compelling demos and technical collateral Work cross-functionally with engineering, product, and commercial teams Act as the … voice of the customer , influencing product development Support competitive analysis and RF benchmarking efforts 🔧 What we’re looking for: Proven background in RF systems for mobile or connected devices Experience with antennas, 3GPP standards, and hands-on RF testing Strong communication skills and a solution-driven mindset Highly More ❯

This manufacturer of automated laser gauging and measurement systems wishes to appoint a support engineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base. Full product training is offered. N.B.The role involves approximately 60% short duration travel … the role is to train you to become a SPECIALIST in at least one of their major products. If you are a resourceful engineer who enjoys working in a customer facing role please apply. More ❯

This manufacturer of automated laser gauging and measurement systems wishes to appoint a support engineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base. Full product training is offered. N.B.The role involves approximately 60% short duration travel … the role is to train you to become a SPECIALIST in at least one of their major products. If you are a resourceful engineer who enjoys working in a customer facing role please apply. JBRP1_UKTJ More ❯

and fun environment you'll quickly fall in love with our concept! Job Highlights Location: London, UK Reports to: Engineering Programme Manager The Product Support Engineer role is vital in supporting our venue technical teams and in driving continuous improvement of our technology products and … processes Role Scope & Responsibilities: Act as a second-line support resource, answering calls, logging, and resolving escalated requests via a ticketing system. Provide on-site and remote troubleshooting of issues related to TOCA systems, including IT/AV, mechanical, electronic, and other systems. Collaborate with engineering, development, and … and external teams on product usage, troubleshooting, and technical deployment. Develop and maintain technical documentation, FAQs, service manuals, retrofit instructions, and technical bulletins. Support new venue technical deployments, including installation of TOCA tech and providing post-deployment training. Manage and perform technical service and maintenance of TOCA systems More ❯

internal processes. Speak directly with customers via calls and video meetings. What are we looking for? Experience in customer-facing roles for complex API products, ideally in payments/B2B. Strong end-to-end understanding of exceptional customer support. Skilled in troubleshooting, root cause analysis, and postmortem processes. Exposure … doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way). We work remotely. We believe that … access worldwide. Finally, let's go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there's a big difference between a challenge and a struggle. More ❯

to enterprise customers, promptly addressing their queries and issues via various communication channels (email, phone, chat). Demonstrate a deep understanding of our products and its integration with clients' systems to offer effective solutions and guidance. Collaborate with cross-functional teams, including development and QA, to escalate and … while adhering to established SLAs and performance metrics. Ability to work off-hours when needed. Requirements 5+ years of hands-on experience in support roles, working directly with enterprise customers. 5+ years of proven experience in troubleshooting methodologies and problem-solving skills. 3+ years of working in a … the HTTP protocol. 5+ years of experience with IT tasks like installing virtual machines and configuring IT environments. 5+ years of experience with support methodologies and tools (Confluence, Salesforce, Jira). 3+ years of experience working with Log systems like Coralogix, and Sentry. Advantage - Bachelor's degree in More ❯

a company that celebrates inclusivity and fresh ideas. Who are we looking for? Proven success on complex projects where you might be integrating several products and services. Experience with modern DevOps practices, tooling and a background working in such a team. What will you be doing day-to-day … operation, and maintenance of the core voice/UCaaS network s alongside the wider Product & Voice Operations Team whom you will also provide support to, fostering a culture of continuous improvement and knowledge sharing. Develop and implement technical standards & best practices how we operate our core voice network … leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as More ❯