14 of 14 Permanent Products Support Engineer Jobs in the UK

An exciting Remote/Field Based Product Support Engineer job has arisen to join an industry leader in the design and development of the latest traffic management technology. The successful candidate will have a strong track record in technical service engineering and have experience in customer facing roles. Skills and Responsibilities of this Remote/Field … Based Product Support Engineer job are: First line technical support Installation & commissioning Technical training Field trials & demonstrations Additional benefits of the Remote/Field Based Product Support Engineer job: Enhanced overtime pay Company car Profit share This Remote/Field Based Product Support Engineer job gives … the opportunity to join a highly successful technology company and play an important role in their projects going forward. To apply for this Remote/Field Based Product Support Engineer job, covering the UK, please send an up-to-date CV to Ben Wiles at (url removed) or call (phone number removed) or (phone number removed More ❯

An exciting Remote/Field Based Product Support Engineer job has arisen to join an industry leader in the design and development of the latest traffic management technology. The successful candidate will have a strong track record in technical service engineering and have experience in customer facing roles. Skills and Responsibilities of this Remote/Field … Based Product Support Engineer job are: First line technical support Installation & commissioning Technical training Field trials & demonstrations Additional benefits of the Remote/Field Based Product Support Engineer job: Enhanced overtime pay Company car Profit share This Remote/Field Based Product Support Engineer job gives … the opportunity to join a highly successful technology company and play an important role in their projects going forward. To apply for this Remote/Field Based Product Support Engineer job, covering the UK, please send an up-to-date CV to Ben Wiles at or call 01582 878816 or 07471181784. More ❯

Global Product Support Engineer- Crawley, UK page is loaded Global Product Support Engineer- Crawley, UK Apply locations Crawley time type Full time posted on Posted 2 Days Ago time left to apply End Date: September 1, 2025 (30+ days left to apply) job requisition id R Are you a current Elekta employee … At Elekta, we are united by a clear purpose: to improve the lives of patients by innovating precision cancer treatment. We are seeking a skilled and motivated Global Product Support Engineer to join our mission. In this pivotal role, you will serve as the technical bridge between our Business Line Software Solutions and our global regional … regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic. Similar Jobs (2) Senior Product Security Engineer locations 3 Locations time type Full time posted on Posted 5 Days Ago time left to apply End Date: September 1, 2025 (30+ days left to apply) AI More ❯

Syntech Recruitment is currently working with a long-standing client who is seeking a Product Support Engineer to join their team. This is an exciting time to join this well-established company as they continue to grow their workload and expand their customer base. About the Role: We're seeking a Product Support Engineer with a passion for technical problem-solving and customer support. In this role, you will provide crucial pre- and post-sales support for our T&M equipment, including oscilloscopes, spectrum analysers, power supplies, waveform generators, multimeters, and EMC equipment. Your expertise will be key in assisting our customers and ensuring equipment is in top condition. Key … Responsibilities: Offer technical support for customers via phone and email on a range of T&M equipment Accurately document and report all repair activities Prepare initial repair evaluations and provide quotations Complete and maintain repair and test reports Liaise with manufacturers to resolve faults Calibrate equipment to national standards and coordinate third-party UKAS/17025 calibrations Perform More ❯

Technical Product Support Engineer (2nd Line, SaaS) Team: Customer Experience Location: Thame Work Model: hybrid Work Type: Permanent Hi, we're Smoove, part of the PEXA Group. Our vision is to simplify and revolutionise the home moving and ownership experience for everyone. We are on a mission to deliver products and services that remove the … we are looking for ambitious, talented people to join us. As a cross-functional enabler, you'll play a central role in resolving complex issues, providing second-line support for escalated cases, supporting client onboarding, and coordinating key aspects of product health. Your day may begin by investigating an issue raised by CX- replicating the problem, analysing logs … accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice . Technical Product Support Provide second-line support for product issues escalated by internal or external teams. Diagnose issues across the product's UI and APIs by replicating errors, reviewing More ❯

Product Support Engineer - Fareham Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer … life beyond the workplace. The Role: This position sits within our Saab Seaeye Underwater Robotics Business in Fareham. This is an exciting opportunity to join Saab Seaeye's Product Support team, supporting a wide range of leading electric underwater robotic products. The role is to complement the existing support team with a focus towards electrical, electronic … Share the emergency 24hour support line with other team members. * Input into the product development roadmaps for better serviceability and maintainability. Input into the development of product support systems and tools Work with the training team to feedback support issues to update training material, manuals and knowledge base. Assist with training of customers and More ❯

The Product Support Engineer (PSE) is the go-to problem solver for Workiva's platform. Whether through phone, chat, or tickets, PSE's help customers navigate technical and functional challenges. From identifying problems, troubleshooting and providing solutions or workarounds in collaboration with other internal teams to guiding users step by step, PSE's own the customer … experts who make sure customers get the most out of our platforms. Join us in enhancing customer experience & satisfaction while driving our business forward. What You'll Do: Support customers by providing technical and functional expertise over the phone, via chat and ticket management Manage customer inquiries within required time frames, in accordance with our support … every interaction Embrace a culture of knowledge centered service. Through the linking, authoring and editing of Workiva's knowledge base content, to improve customer self-service resources and support ticket deflection Accurately capture ticket notes, document activities and manage tickets in a way that is clear, concise and actionable by other internal resources and customer's viewing from More ❯

Job Title: Product Support Process Engineer (Service Operations). Reports to: Product Support Manager. Location: Knowsley, with UK and some overseas travel as required. Job Purpose: To proactively seek out and drive opportunities to continuously improve processes and quality within the Service Department. Majority of time spent: Highlighting and providing solutions for quality and … process improvements within the Service Department through liaising with the Product Support team and other departments where required. Indirect ownership and continuous auditing of internal service department functions, including technical auditing of contractors and suppliers whilst leading the service process development and change management function. We are seeking a highly motivated and technically skilled individual to join The … Clarke Energy team as a Product Support Process Engineer within our Service Operations Team. This exciting role is designed for someone with a strong engineering background and a passion for driving efficiency, quality, and process improvements within our service operations. Key Responsibilities: Drive process and quality improvements within the Service Department under the guidance of the More ❯

re Smoove, part of the PEXA Group. Our vision is to simplify and revolutionise the home moving and ownership experience for everyone. We are on a mission to deliver products and services that remove the pain, frustration, uncertainty, frictionand stress that the current process creates. We are a leading provider of tech in the property sector - founded in … we are looking for ambitious, talented people to join us. As a cross-functional enabler, you'll play a central role in resolving complex issues, providing second-line support for escalated cases, supporting client onboarding, and coordinating key aspects of product health. Your day may begin by investigating an issue raised by CX- replicating the problem, analysing logs … or API behaviour, and escalating to engineering when required. You'll also support client implementations by assisting with technical setup, resolving early-stage issues, and ensuring a smooth handover at go-live. In parallel, you'll help coordinate product assurance activities - tracking vulnerability remediation, confirming availability metrics, and supporting audit requirements in collaboration with responsible teams. This is More ❯

beyond the workplace. The Role: This position sits within our Saab Seaeye Underwater Robotics Business in Fareham. This is an exciting opportunity to join Saab Seaeye's Product Support team, supporting a wide range of leading electric underwater robotic products. The role is to complement the existing support team with a focus towards electrical, electronic and … robotic systems. Key Responsibilities: Provide front line technical support to Saab Seaeye's global customer base by e-mail, phone, remote connections, as well as in person offshore as and when required, with a focus on electrical manipulators and robotics. Develop a thorough understanding of our bespoke hardware and software robotics architecture to enable high quality customer support. … Carry out hands on fault finding and repairs of electro-mechanical systems. Provide technical support to internal stakeholders such as the aftersales team. Share the emergency 24hour support line with other team members. * Input into the product development roadmaps for better serviceability and maintainability. Input into the development of product support systems and tools More ❯

beyond the workplace. The Role: This position sits within our Saab Seaeye Underwater Robotics Business in Fareham. This is an exciting opportunity to join Saab Seaeye's Product Support team, supporting a wide range of leading electric underwater robotic products. The role is to complement the existing support team with a focus towards electrical, electronic and … robotic systems. Key Responsibilities: Provide front line technical support to Saab Seaeye's global customer base by e-mail, phone, remote connections, as well as in person offshore as and when required, with a focus on electrical manipulators and robotics. Develop a thorough understanding of our bespoke hardware and software robotics architecture to enable high quality customer support. … Carry out hands on fault finding and repairs of electro-mechanical systems. Provide technical support to internal stakeholders such as the aftersales team. Share the emergency 24hour support line with other team members. * Input into the product development roadmaps for better serviceability and maintainability. Input into the development of product support systems and tools More ❯

beyond the workplace. The Role: This position sits within our Saab Seaeye Underwater Robotics Business in Fareham. This is an exciting opportunity to join Saab Seaeye's Product Support team, supporting a wide range of leading electric underwater robotic products. The role is to complement the existing support team with a focus towards electrical, electronic and … robotic systems. Key Responsibilities: Provide front line technical support to Saab Seaeye's global customer base by e-mail, phone, remote connections, as well as in person offshore as and when required, with a focus on electrical manipulators and robotics. Develop a thorough understanding of our bespoke hardware and software robotics architecture to enable high quality customer support. … Carry out hands on fault finding and repairs of electro-mechanical systems. Provide technical support to internal stakeholders such as the aftersales team. Share the emergency 24hour support line with other team members. Input into the product development roadmaps for better serviceability and maintainability. Input into the development of product support systems and tools More ❯

the Telecom Sales team and Connectivity R&D. Travel will be required (10-20%) for trade shows, events and visiting customers around. You will be responsible for: Technical support for tenders Day to day support to the internal sales team on product selection Practical product demonstrations and presentations to customers Develop and maintain and enquiry tracking … system Evaluate product prototypes and submit technical reports. Support customer type test visits. Manage customer field trials and provide technical helpline support. Deliver training and education to customers as required, possibly outside of the UK Calculate cost estimates for product variants You are the right fit if you have/are: Ideally educated to HNC/Degree level … Ability to build sound working relationships. Preferably hold experience within the Optical Networks industry and hold experience in Connectivity product installation such as Closures, exchange equipment, MDU and SDU products and an understanding of optical network architectures. However, this is not essential and all training will be given. Excellent working knowledge of Microsoft Office including Word, Excel and Powerpoint. More ❯

HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with More ❯