21 of 21 Permanent Remedy Jobs in the UK

greenfield department. A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London ...

more of the following two main areas, we want to hear from you: ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.) Web Technologies (XML, HTML, JavaScript, Web Services, etc.) Where purpose meets career: Lead with Impact: Take on a project leadership role where ...

have experience supporting multi-vendor environments (e.g. Cisco, Juniper, Palo Alto, AWS). Familiarity with monitoring, alerting, and ticketing systems (e.g. SolarWinds, ServiceNow, BMC Remedy). Excellent problem-solving and analytical skills. Ability to remain calm and methodical during high-severity incidents. Highly organised, with strong attention to detail ...

Experience supporting multi-vendor environments (e.g., Cisco, Juniper, Palo Alto, AWS). Tooling: Familiarity with monitoring, alerting, and ticketing systems (e.g., SolarWinds, ServiceNow, BMC Remedy). Qualifications & Security Certifications: CCNA or equivalent networking certification is desirable (CCNP or JNCIA is highly advantageous). Clearance: Must be eligible to obtain ...

alignment with business objectives and compliance standards Skills Strong experience with ServiceNow platform delivery Experience in telecom or enterprise service assurance programs Knowledge of Remedy and ITSM frameworks Strong leadership and stakeholder management skills Experience managing enterprise transformation programs Strong communication, governance, and delivery management capabilities Ability to work ...

managing high-priority incidents within a multi-client or shared service environment Understanding of ITIL principles And ideally, you'll also bring Knowledge of Remedy, ServiceNow, or similar incident management tooling Ability to work as part of shift rota (start times vary between 7:30am and 11am) Be part ...

domain across different SDLC phases including design, development, and solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably ...

patterns where required Competent using Microsoft Office and service delivery tools Desirable Experience: Knowledge of DCIM tools and data centre standards Familiarity with ServiceNow, Remedy, or similar ticketing platforms Experience supporting critical infrastructure projects and power-related activities ...

accuracy, and completeness of CMDB Integrate CMDB with ITSM modules and external systems (cloud, monitoring, DevOps tools) Automate workflows using Helix Innovation Studio/Remedy Collaborate with stakeholders and drive CMDB adoption and maturity Monitor performance and optimize CMDB and discovery processes CMDB Migration capabilities Required Skills & Experience 10+ ...

courage to take ownership and drive change. If you also have the following, we're especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. IAM awareness Experience in a joint venture environment. ITIL awareness If you put customers at the core, believe ...

looking for: * Experience in Data Centre or high-risk infrastructure environments * Strong understanding of networking & infrastructure concepts * Familiarity with ticketing systems (e.g. ServiceNow/Remedy) * Confident working under pressure and on own initiative * Strong attention to detail and documentation skills * Flexible approach to shift work (24/7 environment ...

point of contact for general technical queries and escalations Investigate failed deployments directly in SCCM/Intune Own and resolve 3rd line incidents via Remedy queue Implement remediation activities where service has shortfalls Create and present Feature Release impact (advisory report) to Service Management/Customer (Hardware and Software ...

functional teams like networking and SRE's to gather requirements and manage deliverables. Experience with project management and tracking tools such as JIRA and Remedy Ability to clearly communicate deadlines, understand the feasibility of meeting them, and be able to communicate when there are challenges. Ability to deliver strong ...

domain across different SDLC phases including design, development, and solution delivery 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably ...

seeking a skilled Software Engineer to join their team for a six-month contract. This is an excellent opportunity to support and enhance legacy Remedy ITSM platforms, ensuring smooth operations and successful migrations. Wha... CRWG1_UKTJ ...

Centre (or similar environment) best practices and industry cabling standards and cable types (UTP & Optical Fibre) Knowledge of asset management and ticketing system (ServiceNow, Remedy/Aperture/ImVision) Shift pattern We support our client all year round, we cover operations for 365 days of the year, 24/ ...

starting up systems Planning, creating & coordinating data/information to implement the technical solution. Troubleshooting - organising measures in connection with technical issues to remedy system errors. Collaborate with Solution Architect for decisions on implementation of complex technical solutions & system optimisation. Inspecting and accepting products from sub suppliers and partners ...

starting up systems Planning, creating & coordinating data/information to implement the technical solution. Troubleshooting - organising measures in connection with technical issues to remedy system errors. Collaborate with Solution Architect for decisions on implementation of complex technical solutions & system optimisation. Inspecting and accepting products from sub suppliers and partners ...

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements … Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...

overnight migration activities across multiple locations Raise, monitor, and manage CRQs (Change Requests) within the change management process Raise and track changes within Remedy/Ace to ensure all activities are logged and compliant Manage hardware stock levels and support logistics planning for engineering activities Maintain and update Excel … telecoms environment Essential experience raising and managing CRQs within a live operational environment Strong understanding of change management and governance processes Experience using Remedy/Ace or similar ticketing and change management systems SC Clearance is essential, or candidates must be eligible and willing to undergo SC Clearance immediately ...

overnight migration activities across multiple locations Raise, monitor, and manage CRQs (Change Requests) within the change management process Raise and track changes within Remedy/Ace to ensure all activities are logged and compliant Manage hardware stock levels and support logistics planning for engineering activities Maintain and update Excel … telecoms environment Essential experience raising and managing CRQs within a live operational environment Strong understanding of change management and governance processes Experience using Remedy/Ace or similar ticketing and change management systems SC Clearance is essential, or candidates must be eligible and willing to undergo SC Clearance immediately ...