Office 365 Support - Troubleshooting Outlook, Teams, OneDrive, and SharePoint in a business environment. Financial Application Support - Assist users with key finance-specific software and platforms used within the organisation. Remote Support - Provide support to users in other sites using remotedesktop tools and remote ticket resolution methods. Nationwide Support - Occasional travel to other UK sites may … Technical Skills (Mandatory) Operating Systems: Windows 11 Hardware: Laptops, Desktops, Printers, IP Phones, Mobile Devices, Scanners Directory Services: Active Directory Productivity Suite: Microsoft Office 365 (Outlook, Excel, Teams, etc.) Remote Tools: Remotedesktop platforms (e.g., SCCM, RDP, TeamViewer)# Other Tools: Knowledge of financial application ecosystems and platforms Enterprise Environment Skills: Windows Server EUC (End User Computing …/Desktop Engineering Azure Virtual Desktop (AVD) Qualifications Minimum 4-5 years of relevant IT support experience. Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent are desirable but not essential. Why Join? Work with a leading global IT services provider and a prestigious financial services firm. Gain exposure to cutting-edge technologies in More ❯
Office 365 Support - Troubleshooting Outlook, Teams, OneDrive, and SharePoint in a business environment. Financial Application Support - Assist users with key finance-specific software and platforms used within the organisation. Remote Support - Provide support to users in other sites using remotedesktop tools and remote ticket resolution methods. Nationwide Support - Occasional travel to other UK sites may … Technical Skills (Mandatory) Operating Systems: Windows 11 Hardware: Laptops, Desktops, Printers, IP Phones, Mobile Devices, Scanners Directory Services: Active Directory Productivity Suite: Microsoft Office 365 (Outlook, Excel, Teams, etc.) Remote Tools: Remotedesktop platforms (e.g., SCCM, RDP, TeamViewer)# Other Tools: Knowledge of financial application ecosystems and platforms Enterprise Environment Skills: Windows Server EUC (End User Computing …/Desktop Engineering Azure Virtual Desktop (AVD) Qualifications Minimum 4-5 years of relevant IT support experience. Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent are desirable but not essential. Why Join? Work with a leading global IT services provider and a prestigious financial services firm. Gain exposure to cutting-edge technologies in More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
MS Talent Ltd
through contributing to the wider support function, resolving technical issues and working closely with customers. Key Responsibilities Support infrastructure upgrades: Windows Server (2016+), Active Directory, SQL Server, Exchange, SharePoint, RemoteDesktop Services, Office, Microsoft 365, and Veeam Backup. Assist in the build, configuration, and ongoing support of cloud infrastructure. Provide level 2 reactive support in line with agreed … infrastructure (LAN/WAN/Firewall technologies). Microsoft Windows Server (2016+) administration, Active Directory, Group Policy. Experience with Hyper-V, clustering, and high-availability environments. Working knowledge of RemoteDesktop Services and Microsoft 365 (admin, security, and troubleshooting). Technical support or systems engineering experience at server and networking level. Actively interviewing, apply now More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: RemoteDesktop Experience. SQL Knowledge. Excellent Problem Solving and Communication skills. The forefront of technology in the eCommerce, retail, and logistics sectors. With over 20 years of experience under … report writing, you'll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 2nd Line Technical Support Specialist, delivering remote support that keeps our customers running smoothly. • Be the go-to expert for our 1st Line team - guide, mentor, and elevate their skills while helping resolve escalated issues. • Serve … partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we're looking for: • Solid understanding of remotedesktop environments and networking • Confident communicator - comfortable providing remote support and guiding customers through solutions • Experience configuring software on PCs remotely • A problem-solver mindset with a More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
or equivalent work experience · Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, RemoteDesktop Services, and Terminal Services · Experience with operating systems including Windows Server 2012+ and Windows 10 · Experience with PowerShell and scripting languages is a plus. · Exceptional communication skills More ❯
phone, email and in person where required. Fantastic opportunities to climb the IT Support ladder with us Role: IT Service Desk Analyst aka IT Support, 1st Line Support Engineer, Desktop Support Engineer, Desktop Support Analyst Salary: up to £30k DOE plus great benefits Location: Bolton, Greater Manchester Hybrid working is in place If you have previous experience working … in a first line role covering systems such as M365, Active directory, Azure cloud and basic networking skills would stand you in great stead for this role. Experience using remotedesktop tools and ITSM tools would also be fantastic. If you have an IT related degree then great BUT this NOT essential. Finally, you will be working in More ❯
Bolton - Hybrid, Lancashire, United Kingdom Hybrid / WFH Options
hireful
phone, email and in person where required. Fantastic opportunities to climb the IT Support ladder with us… Role: IT Service Desk Analyst aka IT Support, 1st Line Support Engineer, Desktop Support Engineer, Desktop Support Analyst Salary: up to £30k DOE plus great benefits Location: Bolton, Greater Manchester – Hybrid working is in place If you have previous experience working … in a first line role covering systems such as M365, Active directory, Azure cloud and basic networking skills would stand you in great stead for this role. Experience using remotedesktop tools and ITSM tools would also be fantastic. If you have an IT related degree then great…BUT this NOT essential. Finally, you will be working in More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum up to £30k base DOE plus great benef
will involve time spent at customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in the office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for someone who is looking for … will involve time spent at customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in our office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for someone who is looking for …/Microsoft Intune. Deployment and advanced support of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams. Management and troubleshooting of Windows Server (Apply online only), including RemoteDesktop Services, Active Directory, AD Sync & Group Policy. A good understanding of virtualization technologies such as Hyper-V. Technical knowledge of LAN/WAN, Routing, Switching, WatchGuard firewalls More ❯
will involve time spent at customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in the office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for someone who is looking for … will involve time spent at customers sites providing in person support, project delivery and discussing future plans for system improvements. Alternatively, time will be spent in our office delivering remote support and being an escalation point for team members. We understand the importance of the people who make the business. We are looking for someone who is looking for …/Microsoft Intune. · Deployment and advanced support of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams. · Management and troubleshooting of Windows Server (Apply online only), including RemoteDesktop Services, Active Directory, AD Sync & Group Policy. · A good understanding of virtualization technologies such as Hyper-V. · Technical knowledge of LAN/WAN, Routing, Switching, WatchGuard firewalls More ❯
ll Use Full administration of Office 365 tenants , including Exchange, SharePoint, and user provisioning Working knowledge of Windows Server (Active Directory, DNS, DHCP, file sharing, domain management) Hands-on remotedesktop support for printers, email, and connectivity issues Familiarity with VPNs, RDP setups , and remote access principles Experience with networking fundamentals : IP addressing, DNS, router configuration, firewall More ❯
year of 2nd line experience, ideally within an MSP environment. Strong technical understanding of: o Microsoft technologies (Windows Server, Active Directory, O365) o Virtualisation platforms (Hyper-V, VMware) o Remotedesktop services (RDS, Citrix) o Networking (firewalls, switches, VPNs) o Backup technologies (Veeam, offsite solutions) Exceptional communication and customer service skills. Strong organisation and time management, with keen More ❯
Marlow, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Oakley Hill
Build and implement technical solutions for new and existing customers Be the escalation point when required Onboard new clients Work across cloud and on-site setups - from Azure Virtual Desktop to RDS Act as the link between the support desk and the customer You’ll Need To Be Technically Proficient In: Microsoft 365 (Exchange, Intune, Entra ID, Teams, SharePoint … Windows Server, Active Directory, Group Policy, and user management Firewalls, networking, IP telephony (Gamma Horizon or similar would be advantageous) Basic PowerShell scripting (advantageous) RemoteDesktop, RDS/Terminal Services Apple Mac OS (nice to have) Microsoft Azure (Preferred) We’re Looking For Someone With: Experience working in an MSP (Managed Service Provider) Confidence in supporting, configuring, and More ❯
Senior Professional Services Engineer Hybrid Remote To £65,000 + great benefits I'm working with a growing and Multi-Sector MSP who are looking to add a Professional Services Engineer to their ranks. Culturally they're a diverse bunch, placing people and a passion for technology at the forefront of what they do. Boasting a diverse client list … with Azure, (Azure Active Directory/Entra ID, Azure Vms etc) Deployment of Microsoft 365 products, including SharePoint/OneDrive and Teams Management and troubleshooting of Windows Server , including RemoteDesktop Services, Active Directory, AD Sync Hands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs and network segmentations Understanding of virtualization technologies More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Purple Computing Ltd
towards delivering our clients IT projects. Customer, supplier and third-party liaison throughout projects. Provide concise documentation of the systems and processes that you have implemented. Opportunities for Hybrid remote and onsite project delivery across the south and south-west of the UK. Personality Friendly, approachable and helpful. Confident on the telephone. Committed to maintaining impeccable standards of customer … terminations to RJ45/patch panels, server cabinets, trunking data cables and mounting WiFi access points. Experience deploying and administering cloud-based virtual Windows/Linux servers and Microsoft RemoteDesktop/Citrix-style environments, Microsoft Azure and virtualisation. Experience designing and managing FileMaker (Claris) database solutions. Bash/Shell scripting or any broadly equivalent transferrable knowledge in More ❯
Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge RemoteDesktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to More ❯
a Digital and Data (IT) support function and troubleshooting issues to a high level. Experience of Microsoft Windows 10, Office 365, Exchange Online, Active Directory and familiarity with both remotedesktop and service desk applications. Experience of IT and telecommunications with an understanding of the concepts and applications. Good experience of installing hardware and/or software. Experience … physical and logical aspects of information products, systems integrity, and confidentiality in line with WMCA security policies and all relevant legislation. Excellent knowledge of support issues within a Microsoft desktop environment. You will have good understanding of Incident/Service Request/Problem and Change Management processes (preferably to ITIL V4 Foundation standard). Excellent communication skills with a More ❯
talented team where youll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled in supporting infrastructure and applications built on Microsoft Server systems (e.g. RemoteDesktop, Active Directory, DNS) Familiar with high-availability environments handling thousands of daily users and requiring zero downtime Proficient in maintaining and updating Windows-based systems, including regular More ❯
the sales team with infrastructure guidance duringRFI/RFPs and POC stages. Provide ongoing infrastructure support for client implementationteams and internal teams throughout project lifecycles. Deliver on-site and remote training for clients and partners,ensuring they understand best practices and optimizationstrategies. Document solutions and maintain a repository of best practices. Stay current with new product releases and roadmaps … experience with AWS, Azure,and GCP. Virtualization: Expertise in VMware vSphere, Hyper-V, andother virtualization technologies. Networking and Security: Experience with Palo Alto,Sophos, FortiNet, and Cisco firewall solutions. RemoteDesktop Services: Proficiency in supporting RDS,RemoteApp, and Citrix environments (both on-premises and cloud). Project Management: 2+ years of project managementexperience, with excellent communication and organizationalskills. More ❯
escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets from 1st line … and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required Experience: 3+ years … OS (7–11), Windows Server, and Exchange Solid troubleshooting skills across networks (LAN/VLAN/WAN/Wi-Fi/VPN) Experience with VMware/Hyper-V and remotedesktop tools (e.g., Citrix) Confident working with firewalls, antivirus, and cyber security tools Exposure to backup/monitoring tools (e.g., Datto, PRTG) VOIP and telephony support MSP background More ❯
and a team of more than 150 employees, delivering high-quality solutions across the South East. Duties & Responsibilities Provide first-line IT support to users across office, site and remote locations Log and manage incidents using a ticketing system, ensuring timely resolution or escalation Deliver support via phone, remotedesktop, and in-person where necessary Configure and … Please apply with your CV sent in strict confidence to Kate Morgan at CV Screen for immediate consideration. Alternate Job Titles IT Service Desk Engineer 1st Line Support Technician Desktop Support Analyst IT Helpdesk Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
in a Senior Engineer/2 nd/3rd Line Support helpdesk role Strong technical knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active Directory , DNS , RemoteDesktop Services , and network support Understanding of virtualisation , backup , and disaster recovery solutions Ability to manage and prioritise workload effectively Excellent customer service skills , both written and verbal More ❯
users informed throughout. Troubleshoot a wide range of hardware, software, and business applications. Prioritise and escalate tickets according to urgency and business impact. Use tools like Systrack, Citrix, and remotedesktop to diagnose and resolve issues. Contribute to internal knowledgebases and help refine support documentation. Uphold best practices in IT security and ensure compliance with policies. What You More ❯
Sittingbourne, Kent, South East, United Kingdom Hybrid / WFH Options
Constant Recruitment
align with user and organisational needs. Deep understanding of compliance, security, data retention, and governance in Microsoft 365. Microsoft Azure Expert in architecting and deploying solutions across: Azure Virtual Desktop (AVD) Azure-hosted services , including app hosting, database, backup, and identity services Infrastructure management (IaaS, PaaS) Hybrid/multi-cloud design DevOps and automation using ARM templates, Bicep, and … and Microsoft Enterprise Agreements Ability to advise customers and internal teams on the most efficient and cost-effective licensing models. Private Cloud Solutions/RDS Design and implementation of: RemoteDesktop Services (RDS) environments for high-performance, secure access Comparative design thinking around on-premise vs private cloud vs public cloud Expertise in building resilient, flexible environments that … support remote or hybrid workforces. Cybersecurity Solutions Practical understanding of modern security principles, including: Zero Trust architecture MDR (Managed Detection and Response) MFA (Multi-Factor Authentication) Implementation of layered defences across on-premise, hybrid, and cloud infrastructures Confidence in addressing customer concerns around data protection, threat vectors, and regulatory compliance. Backup, Disaster Recovery and Business Continuity Architect solutions using More ❯
maidstone, south east england, united kingdom Hybrid / WFH Options
Constant Recruitment
align with user and organisational needs. Deep understanding of compliance, security, data retention, and governance in Microsoft 365. Microsoft Azure Expert in architecting and deploying solutions across: Azure Virtual Desktop (AVD) Azure-hosted services, including app hosting, database, backup, and identity services Infrastructure management (IaaS, PaaS) Hybrid/multi-cloud design DevOps and automation using ARM templates, Bicep, and … and Microsoft Enterprise Agreements Ability to advise customers and internal teams on the most efficient and cost-effective licensing models. Private Cloud Solutions/RDS Design and implementation of: RemoteDesktop Services (RDS) environments for high-performance, secure access Comparative design thinking around on-premise vs private cloud vs public cloud Expertise in building resilient, flexible environments that … support remote or hybrid workforces. Cybersecurity Solutions Practical understanding of modern security principles, including: Zero Trust architecture MDR (Managed Detection and Response) MFA (Multi-Factor Authentication) Implementation of layered defences across on-premise, hybrid, and cloud infrastructures Confidence in addressing customer concerns around data protection, threat vectors, and regulatory compliance. Backup, Disaster Recovery and Business Continuity Architect solutions using More ❯
through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide customer service … customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support – Win10 & MacOS Device Management & Monitoring – Solarwinds IOS/iPhone/IPad support and configuration IT Service Desk tools – eg FreshService, remotedesktop support Benefits Free Breakfasts More ❯