Senior ServiceNow DeliveryManager - SC Eligible Any UK based office - 2 days per week, the rest remote working We have an exciting new opportunity for a Senior ServiceNow DeliveryManager to join Robert Walters as a Consultant. As an employed Consultant, you will benefit from permanent employment with Robert Walters and will be deployed … project basis into our clients' organisations, in return we will provide you with the opportunity to develop your skills with ongoing training and professional accreditations. We are seeking a SeniorDeliveryManager with ServiceNow expertise to support a major digital infrastructure programme as part of an End User Computing function. This role involves overseeing the successful delivery of ServiceNow-based products and services-spanning areas such as ITSM, HRSD, SecOps and custom applications. Working across multidisciplinary teams, the SeniorDeliveryManager will ensure delivery is aligned to organisational goals, user needs and platform best practice. The position sits within a complex technology environment, supporting more than 90,000 users across a national More ❯
is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services. Description : We are seeking a seasoned and well-rounded SeniorDeliveryManager to join at an exciting and dynamic time for our Cloud Capability. This role would suit a professional with a strong background in agile, waterfall … and hybrid environments and who thrives leading complex deliveries. The SeniorDeliveryManager will manage the delivery of Cloud-based deployments and ensure they are governed effectively, including supporting account, commercial and resourcing activities where necessary. They will maintain the relationship between the client and the delivery team; working with the team to plan, manage … and deliver user-centred outcomes. The SeniorDeliveryManager will track and communicate progress, serving as an escalation point to resolve obstacles, and work to deliver within scope, on schedule and budget. They will be expected to ensure that delivery is high quality, whilst also within cost. The ideal candidate will have experience across both the More ❯
SeniorDeliveryManager Salary: competitive depending upon experience + benefits Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ Who we are: Dive into a world where technology meets innovation. At Kerv Digital, we're not just … discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: The oft-sought, seldom found, inspired agile software, digital or IT delivery owner capable of ensuring we provide dazzling software and solutions across a huge array of technologies and platforms. You'll be paired with a Solution Architect to take care … more important, we're really open to Project Managers that have a solid transferable background that are looking to deliver a mix of well governed Business Transformation, Dynamics 365 delivery, Bespoke Development projects using our mature blend of agile and waterfall approaches and tools as appropriate. Ability to guide our clients through an Agile Scrum delivery and manage More ❯
SeniorDeliveryManager (Agile) Leeds, Manchester or Newcastle (hybrid - travel approx. once per sprint) 10-month contract £550-600/day (Inside IR35) ️ BPSS clearance required Start: ASAP The Opportunity We're looking for a SeniorDeliveryManager who can bring structure, energy, and a clear Agile mindset to a strategic and high-impact … area of work. This isn't a live product delivery role, it's about leading through influence , collaboration , and design-thinking in a complex policy and data-driven environment. You'll be helping a cross-government team move from vision to action, coordinating delivery across multiple workstreams to support upcoming White Paper goals. What You'll Do Lead … Agile delivery across a multi-disciplinary team (data, design, architecture, policy) Create and maintain delivery roadmaps, coordinating priorities and dependencies Facilitate collaboration between internal teams and external stakeholders Support the team in delivering through influence, not control, by enabling and unblocking Bring delivery discipline, structure, and pace to a complex strategic space Be part of a supportive More ❯
Job Title: DeliveryManager Location: Cardiff/Remote 12 month FTC About the Employer: A leading technology and business solutions provider is seeking a skilled DeliveryManager to join their team. The company partners with high-profile clients to deliver innovative projects, focusing on excellence, collaboration, and successful outcomes. Role Overview: The DeliveryManager will be responsible for leading and managing the delivery of key projects for a major client in the Digital sector. This individual will coordinate cross-functional teams, manage stakeholder relationships, and ensure projects are delivered on time, within scope, and budget while maintaining high-quality standards. Key Responsibilities: Oversee end-to-end project delivery, ensuring timelines, budgets … goals and manage expectations. Identify, escalate, and mitigate risks and issues throughout project lifecycles. Facilitate clear communication and foster a collaborative working environment. Drive continuous improvement initiatives to optimize delivery processes. Act as the primary point of contact for delivery-related matters with the client. Skills & Experience: Proven track record as a DeliveryManager or in More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Ltd
Senior Technology DeliveryManager, Hands On Technical Background, Proven End to End Project Delivery Experience, AI, SDLC, Data, Global, Professional Services, PM Certified, Please read in FULL before applying, Remote Senior Technology DeliveryManager/Senior Digital Project Manager/Senior Software Delivery Project Manager required to work … gaining new qualifications/certifications or being in touch with modern technology via forums etc. We also need you to have OWNED Projects, with proven end to end Project Delivery experience. This is NOT an Infrastructure related Project Manager role. We need Development Driven/SDLC , SaaS Project Delivery experience. Infrastructure will not cut it for what … our client needs here... The role is a hardened, solid Senior Project Management position, but we need this person to almost be lighting up rooms when discussing project delivery with C-Level/Partner Level people within the business. You will also be influencing key vendors with your ideas, talking about modern digital related technology, products, AI, SDLC More ❯
Please visit our careers site to find out more about working at Ki Job Details: Senior Agile DeliveryManager Full details of the job. Vacancy Name: Senior Agile DeliveryManager Employment Type: Permanent Location: London Role Details Who are we? Look at the latest headlines and you will see something Ki insures. Think space … big ambitions but needs more excellent minds to challenge the status quo and help it reach new horizons. What you will be working on We are recruiting for a Senior Agile DeliveryManager to join our team. In this role, you'll be shaping the future of algorithmic underwriting - helping our squads to deliver amazing product capabilities … and experiences for our users. Bringing your experience of working across delivery management or technical project management, whilst leading multiple teams through the full product life cycle, you'll need to be experienced in agile frameworks and able to develop high-performing, cross-functional teams using a servant leadership approach. You will help our teams coordinate around challenging deadlines More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Identify Solutions
SeniorDeliveryManager - 12 Month Fixed Term contract Salary - Up to £65k + benefits Fully remote - South Wales/South West preferred due to occasional travel to client sites and team meetups. Are you a DeliveryManager passionate about leading complex digital projects that make a real difference? We are currently seeking someone to take … ownership of multiple client projects, from discovery through to delivery, across web, application, and Power Platform builds. These initiatives have tangible community benefits, from sports development to health programmes. In this role, you will work within an agile way of working and: Lead projects using agile, waterfall, or hybrid approaches Collaborate directly with clients and delivery teams to … deliver effective solutions Keep projects on track by running stand-ups, removing blockers, and managing risks Oversee budgets, dependencies, and plans to ensure smooth delivery We are looking for someone with experience delivering high-profile digital programmes, strong stakeholder management skills, and confidence managing multiple teams and commercial relationships. Are you interested in finding out more? If so, please More ❯
our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. Role- Senior service Delivery Director Location- UK, London Job Type - Onsite Full Time Employment- Permanent Job Title: Onsite Service DeliveryManager Job Brief: We are seeking an Onsite … Service DeliveryManager to join our team. The ideal candidate will be responsible for managing all aspects of our service delivery, ensuring high customer satisfaction, and maintaining service levels. Responsibilities: Automation Experience: - Have worked directly on Automation programs/Delivery. Good experience on latest Automation platform and solutions. Have been able to drive the large transformation change … worked or delivered Any experience on AI and Generative AI will be added advantage Merger/De-merger discussion: Any IT de-merger experience or merger experience Manage Service Delivery: Oversee the delivery of services to clients, ensuring they meet agreed service level agreements (SLAs) and operational level agreements (OLAs). Client Relationship Management: Develop and maintain strong More ❯
our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. Role- Senior service Delivery Director Location- UK, London Job Type - Onsite Full Time Employment- Permanent Job Title: Onsite Service DeliveryManager Job Brief: We are seeking an Onsite … Service DeliveryManager to join our team. The ideal candidate will be responsible for managing all aspects of our service delivery, ensuring high customer satisfaction, and maintaining service levels. Responsibilities: Automation Experience: - Have worked directly on Automation programs/Delivery. Good experience on latest Automation platform and solutions. Have been able to drive the large transformation change … worked or delivered Any experience on AI and Generative AI will be added advantage Merger/De-merger discussion: Any IT de-merger experience or merger experience Manage Service Delivery: Oversee the delivery of services to clients, ensuring they meet agreed service level agreements (SLAs) and operational level agreements (OLAs). Client Relationship Management: Develop and maintain strong More ❯
Senior QA & Project DeliveryManager About the Role We are seeking an experienced Senior QA & Project DeliveryManager to lead quality assurance and project delivery across a range of complex, large-scale technology initiatives. This is a pivotal role requiring a blend of strategic oversight and hands-on leadership to ensure the successful … delivery of software, infrastructure, and transformation projects across global operations. You will define and implement QA strategies, lead cross-functional teams, drive continuous improvement, and manage stakeholder expectations at all levels — from technical teams to executive leadership. Ideal candidates will bring deep experience in full lifecycle delivery, testing governance, automation strategy, and performance reporting through metrics and dashboards. … Key Responsibilities Own and lead end-to-end quality assurance strategy , including test planning, execution, reporting, and governance. Drive project delivery across software, infrastructure, and transformation programmes using Agile, Waterfall, or hybrid frameworks. Develop and enforce QA standards, processes, and frameworks to support functional, non-functional, and operational acceptance testing. Lead and mentor QA teams, fostering capability development and More ❯
Location to be confirmed at interview, United Kingdom Hybrid / WFH Options
Digital Health and Care Wales
Job summary Are you a dynamic and experienced DeliveryManager with a desire to maximise the potential of adopting agile methodologies? Or a pro-active and experienced Project Manager with a passion for transitioning project delivery into product delivery? Are you forward thinking, looking for a new challenge, a chance to make a difference, add … in a fast-paced, innovative environment and enjoy leading multidisciplinary teams? If so, Digital Health and Care Wales has an exciting opportunity for you. We are looking for a DeliveryManager to join as part of the new Digital Delivery Team within the Operations Directorate, where you will play a pivotal role in transitioning from traditional project … delivery to a product orientated delivery operating model, that meets the evolving needs of our service providers and users. Main duties of the job The post holder will help to lead multidisciplinary teams as part of the Operations Directorate, creating an environment that enables delivery at pace in line with DHCW and NHS Wales standards and procedures. More ❯
SeniorDelivery Practice Manager - Data & Analytics, ASEAN Professional Services Job ID: Amazon Web Services Singapore Private Limited The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a … team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working … cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced Professional Services DeliveryManager, you will be responsible for: - Building and managing a high-performing team of Delivery Consultants - Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud More ❯
Service DeliveryManager – Azure/Intune | Up to £60,000 + Benefits | Hybrid – City of London (1 Day Onsite) A well-established Microsoft Solutions Partner is seeking an experienced Service DeliveryManager to take ownership of service performance and relationship management for one of its key enterprise clients. This is a hybrid role requiring one day … particularly with experience supporting cloud-first clients utilising Microsoft Azure, Intune, and Microsoft 365 technologies. Key Responsibilities: Serve as the lead service contact for a key client, ensuring consistent delivery and a high-quality customer experience Manage service performance, including SLA/KPI compliance, escalation handling, and continuous improvement initiatives Coordinate with internal technical teams (cloud, infrastructure, support, and … project delivery) to ensure services are aligned and delivered effectively Facilitate and lead regular service review meetings, including reporting on service metrics, incident trends, and planned improvements Drive the implementation of best practice ITIL processes across incident, problem, change, and request management Ensure all customer documentation, service catalogues, and roadmaps are kept accurate and up to date Identify risks More ❯
per year for our amazing 'Team Weeks'. We previously met in Dubai, Lisbon, London and Athens. Next is a surprise! About the role: We're looking for a SeniorDeliveryManager to join our growing engineering function. This is a key role focused on aligning engineering squads, streamlining delivery, and scaling our operations as we … grow from two to three squads and beyond in 2026. As the first dedicated delivery hire, you will set the bar for delivery excellence, bring clarity to team priorities, and help engineers and product managers move faster with confidence. Here are the key areas where you'll make an impact: Delivery enablement: Ensure engineering teams have the … and communicate blockers and cross-team dependencies early and often. Communication: Improve transparency across engineering, product, and business stakeholders through clear reporting and shared visibility. Metrics: Define and track delivery KPIs (velocity, lead time, throughput) to inform improvements. Alignment: Ensure the right things are being worked on at the right time, and escalate misalignments early. Coaching: Elevate the deliveryMore ❯
your career or looking to progress as an industry professional, Node4 has a place for you. About the role - This is a fix term contract of 12 months The Senior Service DeliveryManager is responsible for developing and maintaining strong customer relationships to drive customer satisfaction overseeing a variety of ITIL related and customer relationship duties. You … will manage several technically complex customer accounts, working closely with the Account Manager and the wider Node4 organisation to deliver 'Exceptional Service as a Standard'. This is a multi-department coordination role that focusses on delivering exceptional service for new and existing customers. You will act as the central point of contact for service delivery related issues … for your aligned accounts. As Senior Service DeliveryManager you may be required to deputies for the Head of Service Delivery and be an active Change Approval Board member. For this role you will need Security Clearance: You must be eligible to obtain SC Clearance, which requires having resided in the UK continuously for the past More ❯
Lancaster, Lancashire, United Kingdom Hybrid / WFH Options
Quantum Base Limited
Location: Minimum 2 days per week in the office at our Lancaster HQ About the Role We are looking for an experienced SeniorDeliveryManager to support delivery across our product team that includes mobile engineers (iOS & Android), cloud engineers, machine learning specialists, mathematicians, physicists and a designer. You will support delivery as a servant … leader across multiple concurrent workstreams and help elevate delivery skills across the organisation. You will be responsible for all aspects of delivery. This will include some elements of product ownership (we don't have a Product Owner currently) including crafting and prioritising the backlog. While we use agile methodologies in our engineering teams (scrum, kanban) we also use more … time and milestone based waterfall delivery approaches for our client projects and scientific R&D. This combination of approaches provides a unique challenge and the ideal candidate will be able to help us implement the best approaches for each project. Key experience 5+ years delivering software in an agile environment, including overseeing multiple teams or workstreams at once. Experience More ❯
Sr. Cloud Operations DeliveryManager (CODM), Enterprise Support - UKI Job ID: AWS EMEA SARL (UK Branch) The Role: As a Sr. Cloud Operations DeliveryManager , you will serve as a designated operational deliverymanager for our enterprise customers needing a premium unified operations and support experience from AWS for their most critical workloads. You … will be responsible for building and executing enablement plans in conjunction with the Cloud Operations Architect (a.k.a. Technical Account Manager, COA/TAM) for services such as Incident Detection and Recovery (IDR), Countdown Premium (CDP) and AWS Managed Services. You will orchestrate resources from across Global Services and managing the delivery of multiple services and resources to our … customers. This role requires a strategic thinker with strong leadership skills. Key job responsibilities Act as the single-threaded leader for a unified operations delivery, including onboarding workloads with stringent uptime requirements, making high-judgment technical decisions that directly impact business continuity, and reporting operational resilience and readiness to key stakeholders. Communicate directly with customer leadership regarding progress, blockers More ❯
Are you passionate about ensuring the highest standards in public service delivery? Do you have the strategic expertise and people leadership skills to shape policy and influence quality across complex, high-impact programmes? If so, we have an exciting opportunity for you to join West Midlands Combined Authority (WMCA) as a SeniorDeliveryManager Quality & Policy. … the Head of Service and deputising as required. What's Essential. Experience leading quality assurance and audit functions, ideally within employment and skills. An understanding of funding, compliance, and delivery risk in government or devolved programmes. A strategic mindset, capable of aligning policy, delivery and stakeholder need. Strong analytical and process design skills, with a keen eye for More ❯
to shape the future of skills in one of the UKs most ambitious and fast-evolving regions? The West Midlands Combined Authority (WMCA) is seeking a strategic and experienced SeniorDeliveryManager to lead our work on higher-level skills across the region. Last month, we published the?West Midlands Growth Plan, setting out a bold vision … to drive our regional response to this transformation. This is a pivotal role within WMCAs?Employment, Skills, Health and Communities Directorate, where youll work at the intersection of?policy, delivery, and employer engagement. What you will be doing As Strategic Lead for Higher Level Skills, you will play a central role in shaping the regions skills system to meet … evolving economy. Your work will directly support the ambitions of the?West Midlands Growth Plan, the?UKs modern industrial strategy, and our?Investment Zone?priorities. Lead the strategy and delivery of WMCAs higher-level skills agenda, ensuring alignment with economic growth, productivity, and innovation needs. Develop and implement the?WMCA Higher-Level Skills Strategy, in line with our?strategy More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Ultima
GENERAL DETAILS Job Title: Service DeliveryManager Department/Function: Managed Services Location: Home based, with occasional presence in Reading office. KEY ACCOUNTABILITIES/ROLE PURPOSE The role of Service DeliveryManager (SDM) is to work closely with the Customer and Ultima Technical Support teams, to ensure outstanding service is delivered to Ultima’s Managed Services … Customers. SDM’s are assigned a portfolio of customer accounts and are responsible for overall Managed Service delivery and customer satisfaction. SDM’s also play a key role in representing the “voice of the customer” and helping to shape ongoing systems, services and operational process enhancements. MAIN DUTIES AND RESPONSIBILITES Proactively assess gaps in customer satisfaction levels and actions … where required service levels are not being met. Communicate effectively with clients during critical incidents, providing updates and managing expectations. Ownership and coordination of customer CSI programs. Analyze service delivery processes to identify areas for optimization and implement best practices. Creating, distributing, and presenting customer service reports. Use data-driven insights to demonstrate the value of services delivered and More ❯
We are searching for a Senior Product DeliveryManager to lead the delivery of software products aligned with our client's strategy, initially focusing on CargoWise. This role connects product development, R&D, and stakeholders to ensure effective delivery across multiple workstreams. Responsibilities Lead multi-stream product delivery (starting with CargoWise) Define product requirements More ❯
Sr. Delivery Practice Manager , Amazon Connect Center of Excellence Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Amazon Connect Center of Excellence Team (ACCOE) at Amazon Web Services (AWS). In this role, you'll manage a team … of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with … cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced Professional Services DeliveryManager, you will be responsible for: • Building and managing a high-performing team of Delivery Consultants • Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud More ❯
Rednal, Birmingham, United Kingdom Hybrid / WFH Options
Kerv
discipline team and be guided by the industry's most forward-thinking architects. Who we are looking for: The oft-sought, seldom found, inspired agile software, digital or IT delivery owner capable of ensuring we provide dazzling software and solutions across a huge array of technologies and platforms. You'll be paired with a Solution Architect to take care … more important, we're really open to Project Managers that have a solid transferable background that are looking to deliver a mix of well governed Business Transformation, Dynamics 365 delivery, Bespoke Development projects using our mature blend of agile and waterfall approaches and tools as appropriate. Ability to guide our clients through an Agile Scrum delivery and manage … and project upsell Wrestling detailed requirements and designs into an implementable plan Managing an agile development process, including stewarding planning sessions, scrums and show and tell), working alongside our delivery managers Reporting project status to the cloudThing operations board and the client, effectively managing stakeholder expectations Software, Digital or IT Project Management using a structured Agile approach Excellent written More ❯
Your Role: An experienced Sr Service DeliveryManager joining an implementation project affecting millions of people across the UK. This role is critical in acting as the SME in Service Delivery, from the imbedding processes to continual service improvement, and managing suppliers in a SIAM model. Rate:£550 Inside IR35 Duration:6 months (likely extension) Location … processes, with a focus on ITIL Problem, Incident, Change and Service Request Processes. Your Responsibilities: Act as the primary liaison between the external stakeholders/suppliers and IT Service Delivery, representing IT to the business and advocating for business/end-user needs within IT Service Delivery. Manage business expectations and report on service performance, ensuring alignment with agreed … SLA's, OLA's, and XLA's. Lead initiatives supporting the IT Service Delivery roadmap and global standardisation goals. Collaborate with IT teams, business stakeholders, and end-users to identify areas for service improvement. Serve as a change advocate, supporting organizational change management and user adoption efforts. You ideally possess: ITIL certification with 10+ years in ITSM. Strong preference More ❯