1 to 25 of 39 Permanent Service Designer Jobs in the UK

Senior Service Designer - UK WIDE - Remote - Multiple roles - Public Sector (GDS) Description for the Senior Service Designer:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple Service Designer roles (Intermediate - Senior) to help deliver innovative digital solutions to a number of end clients in the UK … will be based from home, however client visits will be necessary for meetings but these will be fully funded (1-2 days a month). Experience for the Senior Service Designer roles:- 3yrs+ commercial experience in a Service Designer role GDS experience (Government Digital standards) Lived in the UK for 5yrs and not left for more … than 28 days on the row (to get Security Clearance) Salary for the Senior Service Designer roles on offer is up to £70,000 dependent on experience + bonus and excellent benefits package, fantastic training and proper career development plans. Senior Service Designer- UK Wide - Digital Services, UK WIDE (Remote More ❯

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary upto £55,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯

Service Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary upto £55,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯

Service Designer (SC Cleared) 🌍 Remote-first (UK-based) | ✈️ Occasional travel to London or client sites 🕓 Full-time | Permanent About the Role We’re expanding our team and looking for a Senior Service Designer with the drive and empathy to shape meaningful, human-centred experiences across the UK Public Sector. You’ll join a collaborative, multidisciplinary team … the human experience through design. We do this by partnering with public organisations to deliver services that are inclusive, effective, and emotionally resonant. What You’ll Do As a Service Designer, you’ll lead end-to-end design engagements - from discovery through delivery - ensuring services are designed around real user needs and policy intent. You will: Partner directly … with public sector clients, collaborating across design, policy, and delivery teams. Lead user-centred design approaches across all stages of projects, from initial research to service realisation. Plan, conduct, and synthesise user research and usability testing to uncover actionable insights. Analyse existing service ecosystems and identify opportunities for improvement through analytics and benchmarking. Orchestrate co-creation workshops with More ❯

Service Designer (SC Cleared) 🌍 Remote-first (UK-based) | ✈️ Occasional travel to London or client sites 🕓 Full-time | Permanent About the Role We’re expanding our team and looking for a Senior Service Designer with the drive and empathy to shape meaningful, human-centred experiences across the UK Public Sector. You’ll join a collaborative, multidisciplinary team … the human experience through design. We do this by partnering with public organisations to deliver services that are inclusive, effective, and emotionally resonant. What You’ll Do As a Service Designer, you’ll lead end-to-end design engagements - from discovery through delivery - ensuring services are designed around real user needs and policy intent. You will: Partner directly … with public sector clients, collaborating across design, policy, and delivery teams. Lead user-centred design approaches across all stages of projects, from initial research to service realisation. Plan, conduct, and synthesise user research and usability testing to uncover actionable insights. Analyse existing service ecosystems and identify opportunities for improvement through analytics and benchmarking. Orchestrate co-creation workshops with More ❯

s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE As a Service Designer, you will be joining the growing and exciting Digital Excellence community who are continually sharing knowledge and expertise. We are all passionate about user-centred design, critical … in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. As a Service Designer You Will Maximise the value we deliver for our clients right from the inception to real life application of Service Design. Support our clients through the … end-to-end service design process to design and develop innovative products and services. This process will be all the way from ideation and inception through to solution build and testing. Champion user-centricity – with a set of tools and methods you can draw upon to embed design thinking/user-centricity Work on new ideas and work alongside More ❯

Join LOTI as a Service Designer Tackle London’s Biggest Challenges through Service Design Job Title: Service Designer Salary: £50,721 Location: City of London near Monument Tube Duration: Two years fixed (Secondments welcome) Close: 23:55 on Thursday 13 November 25 Interviews: In person Tuesday 25 November 25 About LOTI At the London Office … the Greater London Authority (GLA) use innovation, data and technology to be high performing organisations, improve services and tackle London’s biggest challenges The Role We’re seeking a Service Designer to support our diverse portfolio of projects – from Digital Inclusion and Health & Social Care, to Housing, Homelessness, and Net Zero. You’ll play a key role in … good design practices, and spreading these skills across London’s local government ecosystem. Reporting to the Digital Innovation Delivery Lead, you’ll bring your expertise in user research and service design to projects across the LOTI team, helping us create services that truly meet residents’ needs. What You’ll Do Deliver user research and service design across LOTI More ❯

Join LOTI as a Service Designer Tackle London’s Biggest Challenges through Service Design Job Title: Service Designer Salary: £50,721 Location: City of London near Monument Tube Duration: Two years fixed (Secondments welcome) Close: 23:55 on Thursday 13 November 25 Interviews: In person Tuesday 25 November 25 About LOTI At the London Office … the Greater London Authority (GLA) use innovation, data and technology to be high performing organisations, improve services and tackle London’s biggest challenges The Role We’re seeking a Service Designer to support our diverse portfolio of projects – from Digital Inclusion and Health & Social Care, to Housing, Homelessness, and Net Zero. You’ll play a key role in … good design practices, and spreading these skills across London’s local government ecosystem. Reporting to the Digital Innovation Delivery Lead, you’ll bring your expertise in user research and service design to projects across the LOTI team, helping us create services that truly meet residents’ needs. What You’ll Do Deliver user research and service design across LOTI More ❯

Service Designer (Multiple roles) Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to £55,000, plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years’ experience primarily serving the UK public sector and central government. We deliver … yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK’s national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering … commercial transport Role Summary Do you want to be part of a team winning some of the most exciting technology-related assignments in the UK public sector? As a Service Designer at Triad, you will play a significant role in our client assignments. You will be responsible for designing end-to-end services, ensuring that user needs, business More ❯

Contract Service Designer Inside IR35 £600pd Few days per month travel We’re looking for an experienced Service Designer to join a government project, helping to deliver user-centred services aligned with GDS (Government Digital Service) standards. What you’ll do: Design and improve end-to-end services based on user needs Work collaboratively with … multidisciplinary teams (researchers, designers, developers, product managers) Apply GDS service standards and principles throughout the design process If you’re an experienced Service Designer with strong UCD skills and previous government project experience, please apply More ❯

Working with a large IT consultancy that is searching for a Service Designer on a permanent basis. Salary: £55,000 per annum with additional benefits. Candidates must have LIVE SC Clearance. An overview of the Role As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge … and Glasgow. We offer hybrid working, however, depending on your project you may have to travel to client locations. Skills you'll need: Essential: Proven experience working across a service design process, autonomously with minimal support Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability to create service design artefacts and … outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts ‘Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’ Ability More ❯

Working with a large IT consultancy that is searching for a Service Designer on a permanent basis. Salary: £55,000 per annum with additional benefits. Candidates must have LIVE SC Clearance. An overview of the Role As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge … and Glasgow. We offer hybrid working, however, depending on your project you may have to travel to client locations. Skills you'll need: Essential: Proven experience working across a service design process, autonomously with minimal support Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability to create service design artefacts and … outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts ‘Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’ Ability More ❯

About The Role As a Service designer at TPXimpact , you will work on projects to map and communicate services clearly and creatively, generating and exploring solutions using a range of visual methods, and using service prototyping to test assumptions and hypotheses. You will be able to think about the technologies, data, and organisational infrastructure that are needed … as part of delivering successful service outcomes. As part of multidisciplinary teams, you will be able to work independently, and with other specialists to produce high-quality work that meets the needs of users. Alongside this, you will play an active role in contributing to our Service & Organisation Design practice. Dimensions Key performance indicators for the role Individual … utilisation: 90% Problem solving responsibility and complexity Medium, providing practice specific support on client projects to other service designers working in complex spaces Internal/External interactions Work effectively with the Lead, project director or sponsor to manage client relationships successfully. You can be a trusted person to hold some of those conversations when needed. Contribute to sales activities More ❯

Senior UX Service Designers x 2 £450 per a day pay - **Inside IR35** 6 Months Contract Remote Working We're looking for a highly experienced and passionate Senior UX Service Designer to join our dedicated team, focused on transforming critical public services. You'll play a vital role in designing end-to-end, citizen-centric experiences that … requires a blend of strategic thinking, hands-on design expertise, and the ability to navigate the unique complexities of the public sector environment. Key Responsibilities Take ownership of complex service areas, leading the design from discovery and alpha stages through to live implementation and continuous iteration. Plan, conduct, and analyze comprehensive user research (qualitative and quantitative) with diverse user … groups, turning insights into actionable design recommendations. Create detailed service blueprints, user journey maps, and system maps to visualize the current state and model future state services across all touchpoints. Collaborate effectively with policy experts, product owners, delivery managers, subject matter experts, and other designers to align service design with policy intent and technical feasibility. Ensure all designs More ❯

Our client is seeking a Service Now Designer for a contract position within the Technology sector. This role is pivotal in shaping and delivering consistent, compliant, and efficient end-to-end services for a new global storefront, retail platform, and clinical platform. The Service Now Designer will ensure alignment with the comprehensive IT Strategy and facilitate … seamless service delivery across the organisation. Purpose of this Role Responsible for shaping and delivering consistent, compliant, and efficient end-to-end services for the new Global Storefront, Retail Platform, and Clinical Platform, ensuring alignment with the IT Strategy. Identify the impact of change on Infrastructure & Operations, focusing on supportability, resource, and financial implications. Ensure services are designed to … be fully supportable and that performance of ongoing support services can be tracked and measured. Design services to meet business needs and align with the organisation's IT Service Strategy. Lead the design and development of end-to-end IT services, including infrastructure, application, and operational components. Ensure all aspects including people, third party, and budgets are factored into More ❯

DWP. Digital with Purpose. We are looking for a hands-on Senior Service Designer with deep experience in creating end-to-end services that solve complex challenges to join us at DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the … of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. The skills, knowledge and experience you need: Service Design Expertise : Proven experience designing end-to-end, front-to-back services that address complex challenges across departments or business areas. User-Centred Design : Strong ability to apply evidence … based design principles that meet user, colleague, and organisational needs. Strategic Communication : Skilled in engaging and influencing stakeholders at all levels to support design decisions and service outcomes. Collaboration & Facilitation : Capable of leading conversations, building consensus, and fostering teamwork across multidisciplinary groups. Mentorship & Community Engagement : Experience mentoring others and contributing to a culture of openness, learning, and shared practice More ❯

Role Overview: At UXReactor, part of Ascendion, Lead Service Designers bridge strategy and execution. You'll lead discovery workstreams across specific business units or domains, conducting research, synthesizing insights, and framing opportunities while ensuring quality and alignment with the broader program vision. You'll manage day-to-day discovery activities and translate unit-level complexity into structured opportunity frameworks … that feed into enterprise transformation planning. What Youʼll Do: As a Lead Service Designer, you will: Lead Discovery Workstreams ● Own discovery for assigned business units or functional domains (e.g., Operations, Customer Service, Finance). ● Plan and facilitate stakeholder sessions, interviews, and workshops to uncover how work gets done. ● Guide Senior Service Designers in documenting workflows, system … dependencies, and user interactions. ● Ensure discovery methods are rigorous, insights are evidence-based, and findings are actionable. Generate & Synthesize Insights ● Analyze data, interviews, and service maps to uncover behavioral, structural, and process patterns within your domain. ● Create service blueprints and ecosystem maps that visualize pain points, enablers, and hidden dependencies. ● Synthesize insights that reveal how experience, process, and More ❯

Service Designer Location: Newcastle upon Tyne, UK Salary: Competitive + package (dependent on experience) Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office for a minimum of 3 days per week. Note: The above information relates to a specific client requirement. Accenture is a leading global professional services company … with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: As a service designer you’d be responsible for crafting the complete end-to-end experience of a service. Your role would be to optimise and enhance services to ensure they … not only meet the needs of users but also align with the broader goals of the business. Service designers possess deep knowledge of design principles and systems, with a strong focus on both digital and offline channels. You would work collaboratively with various teams to ensure everyone is aligned and working toward a common vision. By identifying pain points More ❯

Service Designer (SC Eligible) Salary: £50-70K + Benefits Location: Glasgow (hybrid – 1 day per week onsite) Join a leading digital transformation consultancy that blends strategy, creativity, and technology to deliver meaningful change. You’ll be part of a passionate and collaborative community of experts designing inclusive, user-centred digital services that make a real impact. What … You’ll Do Lead and contribute across the full service design process – from ideation and discovery through to prototyping, testing, and delivery. Champion user-centred and inclusive design practices, ensuring accessibility and usability are embedded throughout. Work collaboratively in agile, multidisciplinary teams alongside researchers, designers, product owners, and developers. Create service design artefacts such as user journeys, blueprints … personas, and service concepts that communicate complex ideas clearly. Facilitate workshops, design sprints and co-creation sessions with clients and users to shape and refine service experiences. Identify opportunities for innovation and continuous improvement within existing services. Contribute to internal initiatives, thought leadership, and knowledge sharing across the design community. What You’ll Bring Proven experience delivering end More ❯

Service Designer (SC Eligible) Salary: £50-70K + Benefits Location: London (hybrid – 1 day per week onsite) Join a leading digital transformation consultancy that blends strategy, creativity, and technology to deliver meaningful change. You’ll be part of a passionate and collaborative community of experts designing inclusive, user-centred digital services that make a real impact. What … You’ll Do Lead and contribute across the full service design process – from ideation and discovery through to prototyping, testing, and delivery. Champion user-centred and inclusive design practices, ensuring accessibility and usability are embedded throughout. Work collaboratively in agile, multidisciplinary teams alongside researchers, designers, product owners, and developers. Create service design artefacts such as user journeys, blueprints … personas, and service concepts that communicate complex ideas clearly. Facilitate workshops, design sprints and co-creation sessions with clients and users to shape and refine service experiences. Identify opportunities for innovation and continuous improvement within existing services. Contribute to internal initiatives, thought leadership, and knowledge sharing across the design community. What You’ll Bring Proven experience delivering end More ❯

Service Designer/Service Architect - Umbrella - Highly Remote - 3 Months Defining Operating Models and Service Requirements Most have outstanding comms/stakeholder skills and be able to be self starting and self contained Working with multiple third parties and need to have experience of working within a large enterprise environment Successful candidate will ideally have some More ❯

Permanent Opportunity - Service Designer - Banking - this role can be based in multi-locations across the UK. £35-45k p/a. A great opportunity to join a large global bank on a permanent basis as a Service Designer where you will be working with Senior & Principal Service Designers to improve customer journeys across both … working with other teams closely, such as data & analytics and product, understanding what's happening in your market & keeping close to competitor trends. The ideal candidate: An understanding of Service Design methodologies, practices and processes Experience with Figma/Figjam Design tool would be advantageous Previous experience across financial services or a regulated environment would also be advantageous but More ❯

s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You … ll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services … we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals More ❯

Service Designer 🏡 Hybrid (Manchester - Once a week) 💰 Salary up to £62k (depending on experience) We’re on the lookout for an experienced Service Design professional with solid GDS and public sector experience to join a super high-performing User-Centred Design (UCD) team. The team is 22-strong, diverse and genuinely one of the most collaborative groups … a cracking opportunity to get stuck into meaningful projects while being part of a respected, supportive and dynamic team culture. What you'll be doing 💫 Leading end-to-end service design projects: You'll be planning and delivering user-centred design activities from discovery through to implementation. 💫 Collaborating with a wide range of stakeholders and clients: You'll be … running workshops and communicating insights to gain alignment and buy-in. 💫 Applying service design and agile methods: It'll be your job to improve digital services, processes and user experiences across both public and private sectors. 💫 Embedding business change management: You'll be ensuring organisational, cultural and people impacts are understood and addressed. 💫 Contributing to business growth: Part of More ❯

with offices in London, Manchester and Glasgow providing a flexi working model (option of remote or hybrid + ad hoc client site travel) They are looking for a permanent Service Designer Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. We have a top end budget of £60k … full benefits + fully remote (with ad hoc client site travel) Primary skills and experience required: Must be eligible for BPSS/SC Clearance Proven experience working across a service design process, autonomously with minimal support Must have Government experience and strong working knowledge in GDS frameworks & standards Ability to create service design artefacts and outputs, such as … current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional More ❯