ServiceDesigner - Consultant Akkodis are currently working in partnership with a leading service provider to recruit an experienced ServiceDesigner with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid … Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a ServiceDesigner you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging … and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities Maximise the value from the inception to real life application of Service Design. Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be More ❯
ServiceDesigner - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced ServiceDesigner with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is … Manchester, Glasgow office) with travel to client sites required on occasion and you will need to hold current security clearance. The Role As a ServiceDesigner you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging … and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities Maximise the value from the inception to real life application of Service Design. Support clients through the end-to-end service design process to design and develop innovative products and services. This process will be More ❯
Join us as a ServiceDesigner We’re looking for a servicedesigner with proven expertise in creating insight-led service blueprints for complex processes and user-centered digital experiences. This is an opportunity to work in an environment where you’ll be challenged, trusted … You’ll be working within cross functional product teams to help deliver best in class solutions for our digital projects. Your role as a ServiceDesigner will see you taking the lead in establishing new ways of working so that we can deliver new products within the Fintech … innovation space. Day-to-day, you’ll be: Designing and mapping service blueprints to address customer needs and improve internal processes Conducting and supporting user research activities (including interviews, surveys, usability testing and data synthesis to identify user needs, pain points and opportunities for improvement Collaborating with product and More ❯
Join us as a ServiceDesigner We’re looking for a servicedesigner with proven expertise in creating insight-led service blueprints for complex processes and user-centered digital experiences. This is an opportunity to work in an environment where you’ll be challenged, trusted … You’ll be working within cross functional product teams to help deliver best in class solutions for our digital projects. Your role as a ServiceDesigner will see you taking the lead in establishing new ways of working so that we can deliver new products within the Fintech … innovation space. Day-to-day, you’ll be: Designing and mapping service blueprints to address customer needs and improve internal processes Conducting and supporting user research activities (including interviews, surveys, usability testing and data synthesis to identify user needs, pain points and opportunities for improvement Collaborating with product and More ❯
Senior ServiceDesigner (Central Government) Position Description If you're a skilled Senior ServiceDesigner who thrives in a collaborative environment and cares about creating user-centred digital services, we want to hear from you. Become part of a growing team of designers and researchers working … or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level as a minimum. Your future duties and responsibilities As a ServiceDesigner at CGI, you'll be instrumental in shaping and delivering user-centred services for various UK government departments. Your work will enhance … with government services, making them more cohesive and efficient. Key duties include: • Understanding users' needs and behaviours, analysing evidence, and translating user stories into service concepts • Developing service strategies and visions that drive innovative solutions • Mapping and designing complex service ecosystems, considering all touchpoints, channels, serviceMore ❯
ServiceDesigner esynergy London - Remote working Are you a strategic ServiceDesigner with GDS expertise, ready to collaborate across boundaries and deliver innovative solutions that make a real impact? esynergy is seeking an experienced ServiceDesigner to work on a critical government initiative. In … luminaries, and partners. We choose technologies that are the right fit for our clients' needs and are not opinionated around specific tech stacks and service offerings. More ❯
ServiceDesigner (Must hold current SC) The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues … delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. About the Role: We are seeking a highly skilled ServiceDesigner with SC clearance and strong GDS (Government Digital Service) experience to join our team. You will work on high-profile government … projects, designing end-to-end services that meet user needs while aligning with government digital standards. Key Responsibilities: Lead service design activities across the full service lifecycle, from discovery to live. Conduct user research and collaborate with User Researchers, Content Designers, and Interaction Designers to create user-centred More ❯
ServiceDesigner Required to work for a Healthcare organisation based in Wales, this is a day rate contract and paying £250 per day - Inside IR35. Hybrid role - 2 days per month in the office. Job Background A Lead ServiceDesigner is an experienced designer who … works with minimal support and can influence and mentor others. You will work with service managers and programme directors to develop design concepts. A Lead ServiceDesigner will potentially have responsibility across complex services and may be involved with Vaccine and Pharmacy Services. You will help set … direction and embed good practice within the newly formed UCD Team. Essential Criteria: Significant experience of working in a servicedesigner role. Experience applying highly developed specialised knowledge, supported by pertinent theoretical knowledge and applicable practical experience, across a range of work methods and practices. Proven experience in More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Barclays
Senior ServiceDesigner Location: Glasgow (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 months PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work - and we're looking for a hands-on ServiceDesigner to help lead the … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor - this is about being in the delivery, not on the sidelines. Skills A true hands-on servicedesigner , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey More ❯
Northampton, Northamptonshire, UK Hybrid / WFH Options
Barclays
Senior ServiceDesigner Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work — and we’re looking for a hands-on ServiceDesigner to help … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor — this is about being in the delivery, not on the sidelines. Skills A true hands-on servicedesigner , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey More ❯
Wellingborough, Northamptonshire, UK Hybrid / WFH Options
Barclays
Senior ServiceDesigner Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work — and we’re looking for a hands-on ServiceDesigner to help … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor — this is about being in the delivery, not on the sidelines. Skills A true hands-on servicedesigner , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey More ❯
Towcester, Northamptonshire, UK Hybrid / WFH Options
Barclays
Senior ServiceDesigner Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work — and we’re looking for a hands-on ServiceDesigner to help … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor — this is about being in the delivery, not on the sidelines. Skills A true hands-on servicedesigner , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey More ❯
Grendon, Warwickshire, United Kingdom Hybrid / WFH Options
Barclays
Senior ServiceDesigner Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work - and we're looking for a hands-on ServiceDesigner to help … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor - this is about being in the delivery, not on the sidelines. Skills A true hands-on servicedesigner , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey More ❯
Long Buckby, Northamptonshire, UK Hybrid / WFH Options
Barclays
Senior ServiceDesigner Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work — and we’re looking for a hands-on ServiceDesigner to help … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor — this is about being in the delivery, not on the sidelines. Skills A true hands-on servicedesigner , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey More ❯
Stoke Goldington, Buckinghamshire, United Kingdom Hybrid / WFH Options
Barclays
Senior ServiceDesigner Location: Glasgow or Northampton (3 days onsite, Tuesday-Wednesday-Friday) Length: 6 month PAYE only Overall purpose of the role At Barclays, we're transforming the way our colleagues experience work - and we're looking for a hands-on ServiceDesigner to help … stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog development and user-centred design. Operate as part … house transformation team , not just as an advisor - this is about being in the delivery, not on the sidelines. Skills A true hands-on servicedesigner , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey More ❯
London, England, United Kingdom Hybrid / WFH Options
Trust In SODA
ServiceDesigner (SC Cleared) 👔 Consultancy 📍 London, 💵 £45-55K 📦 Travel Expenses, Certs Scheme, 10% Combined Pension, Private Medical, Uncapped Progression Do you want to work for one of the country's top consultancies on some brand new high profile digital transformations? Do you want to get rapidly accredited … the biggest names in the Private and Public Sector. They have just won a couple of exciting new projects and are looking for a ServiceDesigner to join their team and assist with the continued scaling and optimisation of these. Their ideal candidate would have good knowledge and … experience within: Service Design Process Government Digital Service (GDS) Create service design artefacts and outputs Agile/Scrum Environment User-Centricity In return they would be offering Free Certification Scheme (AWS, Azure, GCP) Uncapped Progressions (Just hit the criteria and you will continually climb the ranks) Travel More ❯
Senior ServiceDesigner ₤600/day (Inside IR35) 6-Month Contract Remote – Occasional travel to a London office We are representing a global consulting firm who are looking for a Senior ServiceDesigner to join their central Design practice for an interim engagement. You will be … working on a project in the Risk function and will need to analyse the service experience across systems, processes and policies. We are looking for: Good experience as a Senior or Lead-level ServiceDesigner Experience in large enterprise organisations Experience or exposure to Risk and Legal More ❯
Lead ServiceDesigner £600-£640/day (Inside IR35) 4-Month Contract - Scope for extension Remote – Occasional travel to a London office We are representing a global consulting firm who are looking for a Lead ServiceDesigner to join their central Design practice for an interim … engagement. You will be working on a project in the HR & People function and will need to analyse the service experience across systems, processes and policies, with a focus on back-stage work. We are looking for: Good experience as a Senior or Lead-level ServiceDesignerMore ❯
Lead ServiceDesigner £600-£640/day (Inside IR35) 4-Month Contract - Scope for extension Remote – Occasional travel to a London office We are representing a global consulting firm who are looking for a Lead ServiceDesigner to join their central Design practice for an interim … engagement. You will be working on a project in the HR & People function and will need to analyse the service experience across systems, processes and policies, with a focus on back-stage work. We are looking for: Good experience as a Senior or Lead-level ServiceDesignerMore ❯
Senior ServiceDesigner - Homes Platform (12-Month FTC) page is loaded Senior ServiceDesigner - Homes Platform (12-Month FTC) Apply locations London time type Full time posted on Posted Today time left to apply End Date: May 14, 2025 (12 days left to apply) job requisition … This means we're well - placed to help Britain prosper by shaping the way we spend, save and borrow. Job Description JOB TITLE: Senior ServiceDesigner (12-Month FTC) LOCATION: London SALARY: £70,929 - £78,810 HOURS: Full Time DURATION: 12-Month Fixed-Term Contract WORKING PATTERN: Our … the opportunity We're looking for someone to help create seamless digital experiences for our customers, to build advocacy and advance the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design More ❯
ServiceDesigner (Must hold current SC) The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues … delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. About the Role: We are seeking a highly skilled ServiceDesigner with SC clearance and strong GDS (Government Digital Service) experience to join our team. You will work on high-profile government … projects, designing end-to-end services that meet user needs while aligning with government digital standards. Key Responsibilities: Service design activities across the full service lifecycle, from discovery to live. Conduct user research and collaborate with User Researchers, Content Designers, and Interaction Designers to create user-centred services. More ❯
Lead ServiceDesigner London - 3 Days Travel to Office SC Eligible or Active SC Candidates may apply Permanent Opportunity About Mastek: Mastek is an international digital consultancy with offices in the UK, Europe, US, and India. We build impactful solutions for government and private clients, with a growing … and contribute to the creation of user-centred content that drives positive outcomes for both users and clients. Summary: Mastek is seeking a Lead ServiceDesigner to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and … private sectors, applying service design methods in agile environments, and collaborating with a diverse range of stakeholders. You will be able to balance people, process and technology in your approach to transformation and the design of services. As a Lead, you will drive the development of our UCD strategy More ❯
Stealth IT Consulting are currently supporting a huge player within the digital consulting world and we are looking for SC Cleared ServiceDesigner's to make an impact within the Design team! This is an opportunity to develop and grow, working with major clients in both public and … . This role is mainly remote with occasional travel dependant on your client project, this will be either London, Manchester, or Glasgow. As a ServiceDesigner, Your Role Will Include: Maximizing Value: Ensure the highest value delivery for clients, from the initial concept to the real-world implementation … of service design. End-to-End Support: Guide clients through the entire service design process, from ideation and inception to solution development and testing. Championing User-Centricity: Leverage a range of tools and methods to embed design thinking and user-centred approaches. Innovative Collaboration: Work on new ideas More ❯
Role: ServiceDesigner Location: Remote – UK based, must have UK right to work Rate: £550/d inside of IR35 Start date: ASAP Duration: 3 months We’re working with a fintech who are hiring for a ServiceDesigner to help them discover and act upon … This isn’t a process mapping and blueprinting project! Our client is looking for measurable impact through the recommendations made. Essential experience: Significant commercial service design experience Expert in journey & process mapping & blueprinting, qualitative research Proficient UX designer; can implement designs in Figma Has worked on projects geared More ❯
to create purposeful products and services that have a positive impact on people and society. We do this by Humanizing Complexity. As a Senior ServiceDesigner at Tangity, you will play a crucial role throughout the entire project process. You will be part of a high-performing, multi … accessible services that reduce friction and complexity. You'll be expected to ensure quality, innovation and creativity in how we approach all aspects of service design and how we then play those back to our stakeholders. You'll be keen to develop your skills and contribute to the wider … clear, actionable insights Visualize through diagramming, journey mapping, storyboarding, or information design to help others see the end-to-end and surface-to-core service and customer experience (Yes, this is the 'unique' item in the role description!) Analyse both qualitative and quantitative data to inform design decisions and More ❯