7 of 7 Permanent Service Desk Administrator Jobs in the UK

Service Desk Administrator Annual Salary: £28,000 - £32,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical issues efficiently and effectively. The successful … candidate will have a strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with the field service team to ensure smooth operations. Log service calls and assign them to field-based … engineers. Manage the stock of parts for the field service team, including ordering and returns. Place orders with a range of suppliers and manage the internal database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily service More ❯

Service Desk Administrator Annual Salary: £28,000 - £32,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical issues efficiently and effectively. The successful … candidate will have a strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with the field service team to ensure smooth operations. Log service calls and assign them to field-based … engineers. Manage the stock of parts for the field service team, including ordering and returns. Place orders with a range of suppliers and manage the internal database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily service More ❯

Service Desk Administrator Annual Salary: £28,000 - £32,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical issues efficiently and effectively. The successful … candidate will have a strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with the field service team to ensure smooth operations. Log service calls and assign them to field-based … engineers. Manage the stock of parts for the field service team, including ordering and returns. Place orders with a range of suppliers and manage the internal database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily service More ❯

Job Opportunity: Service Desk Administrator Location: Isleworth – TW7 Hours : Full-Time, Permanent Package : £25,000 Key Responsibilities: Monthly Reporting: Collate and submit Planned Preventative Maintenance (PPM) reports on a monthly basis. Process Improvement: Continuously develop and enhance reporting processes to ensure clarity, accuracy, and efficiency. First Point of Contact: Handle incoming calls and emails professionally, providing a … responsive and helpful service desk experience. Administrative Support: Provide day-to-day administrative support to the service team, including cover for specific accounts during staff absence or annual leave. Coordination: Liaise effectively with contractors and in-house engineers to ensure seamless communication and service delivery. Documentation Management: Maintain and organise service-related documentation and records More ❯

Our client based in Twyford is looking for a Service desk administrator Mon - Fri on a 2 shift basis 08:00 -16:30 or 09:30 - 18:00 Hybrid - work from home Mon and Fri , In the office Tue - Thu £27,000 -£28,000per annum Main Responsibilities: Coordinating and managing engineer scheduling, ensuring optimal allocation of resources … in line with availability and customer requirements Overseeing and taking ownership of support tickets relating to field engineering, ensuring timely resolution and adherence to service standards Managing, coordinating, and monitoring part requests ensuring compliance with service level agreements (SLAs) Arranging collections from customer sites, coordinating with internal engineers or third party couriers as needed Maintaining proactive communication with … in an optional paid on-call rotation following a period of training, providing out of hours support as required Skills and Experience: Proven experience working in a fast-paced Service Desk or IT Support environment Strong communication skills, both verbal and written, with a keen eye for detail and accuracy Demonstrated ability to provide effective support via telephone More ❯

Join a small team part of a wider function in their large, open plan offices, are looking for a Service Desk Administrator; you'll support on a large scale contract delivery. £25,000 - £26,000 depending on experience Monday - Friday 8-5, office based Duties: Taking incoming calls and emails requesting maintenance works Prioritising emergencies Scheduling tradesmen … and engineers out to attend jobs Opening, closing and updating jobs on the internal system Ensuring service levels are adhered to Ensure all jobs are added and tracked as required Updating excel spreadsheets and pulling reports The perfect application will: Be confident in communicating over the phone and email Have excellent organisational skills and high attention to detail Be More ❯

Our client is seeking an organised and proactive Service Desk Coordinator to join their growing team. This hybrid role offers the opportunity to play a vital part in ensuring high levels of service delivery across engineering operations. You’ll be responsible for coordinating engineer schedules, managing support tickets, and ensuring customer satisfaction by maintaining strong communication and … problem resolution. Key Responsibilities: · Coordinate and manage engineer scheduling to ensure efficient and timely service delivery · Manage support tickets relating to field engineering, ensuring swift and effective resolution · Monitor and coordinate part requests, ensuring compliance with SLAs · Arrange collections from customer sites, liaising with internal teams or third-party couriers · Provide regular updates to customers on ticket status and More ❯