a collaborative, inclusive, growing team that is looking for ideas and energy to continue to support our clients' digital transformation programmes by delivering strategic change and solutions on the ServiceNow platform. It's an energising role, in which you'll have plenty of opportunities to deliver great solutions and support the wider team with your knowledge and experience. It will … to configure and lead on projects, giving you the ability to ensure you are up to date on ServiceNow. As you do, we'll support you in developing your ServiceNow, consultancy, analytical skills - along with relationships that help shape your career. Responsibilities, Qualifications, Certifications - External Your key responsibilities Here, you'll work with a portfolio of clients, each with their … own backgrounds, strengths, and ambitions where we transform IT, HR, Customer Service, Facilities, Risk, Legal or other capabilities through the ServiceNow platform. As a Manager, you will play a key role in helping clients achieve business results through the application of technical solutions. You will be able to deliver quality, insightful solutions and balance priorities. As a key part of More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
UP3 - ServiceNow Elite partner
Overview UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for great technically minded professionals with a … passion for ServiceNow, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. Role Overview This role would suit someone who has a passion for technology and enjoys working with our internal team and our customers to develop solutions to a wide variety of business problems. … You are a real ServiceNow enthusiast and advocate, and want to continue to develop your skills and certifications as you build on your existing experience. We stand by our values and when we’re looking for the best of the best to join us, we look for people who share these values too. No-one is above making the tea More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI More ❯
ServiceNow Developer Rate - £520 Clearance required: SC ACTIVE Location: London - Hybrid ServiceNow Developer We are seeking a skilled and motivated ServiceNow Developer to design, develop, and maintain solutions on the ServiceNow platform. You will work closely with business analysts, architects, and stakeholders to deliver high-quality applications and workflows that support business objectives and improve service delivery. Key Responsibilities Develop … and configure ServiceNow's SPM suite, applications, modules, and workflows across ITSM, ITOM, HRSD, and other areas. Create and maintain business rules, client scripts, UI policies, flows, and integrations. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Participate in Agile development cycles, including sprint planning, reviews, and retrospectives. Ensure solutions follow ServiceNow best practices, coding standards … and platform governance. Support platform upgrades, patching, and performance tuning. Troubleshoot and resolve technical issues and defects. Required qualifications Experience developing on the ServiceNow platform in a professional setting. Proficiency in JavaScript, Glide API, and ServiceNow development tools. Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. Understanding of ITIL processes and service management principles. Strong problem-solving and More ❯
Customer Support related role Experience of working with 3rd party service providers Understanding of Core Service Management concepts - Incident & Problem Management, Change Management, Request Fulfilment etc. Experience of using ServiceNow and any other ITSM tools. Experience of Windows .Net Framework, including VB.Net, C#, ASP.Net Experience in Transact-SQL/MS SQL Server, Visual Studio 2015+ Proficiency in writing SQL, stored More ❯
like Dynatrace , Azure Application Insights , or similar platforms. Ability to use monitoring data to enhance application performance and user experience. Tools & Processes: Proficient with service and change management platforms: ServiceNow , JIRA Service Desk , Azure DevOps . Experienced in bug tracking, documentation, and change workflows. Proven people management, mentoring, and performance development experience. Proven ability to work cross-functionally with IT More ❯
Senior ServiceNow Developer (Service Operations Tooling) Location: Leeds, UK - ( 2 Days Travel to Leeds Office Mandatory) Active SC or SC Eligible Candidates may apply We are seeking a highly skilled & experienced developer with a proven track record for developing and implementing innovative solutions. This role will be joining the already established ServiceNow Mastek UK managed service, which has recently been … recognised as a ServiceNow trusted partner. Must Have Skills Minimum of 5 years of experience as a ServiceNow Developer or in a similar role involving service operations tooling. Extensive experience & understanding of ServiceNow development, including scripting (JavaScript, Glide). Strong understanding of ServiceNow modules & processes underpinning; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations … Step Functions. Experience with DevOps practices, CI/CD pipelines, and infrastructure-as-code. Strong problem-solving skills with a focus on continuous improvement and automation. Good understanding of ServiceNow out of the box architecture. Good understanding of other platforms such as; GitHub, Jira, Confluence Proven experience in developing & implementing innovative solutions on (but not limited to), the ServiceNow platform More ❯
Role Introduction We are seeking a strategic and hands-on ServiceNow Architect to take on a Player-Manager role - combining hands-on technical leadership with line management responsibilities. You will lead the design, governance, and continuous improvement of our ServiceNow platform. The ideal candidate will have deep expertise in ITSM, ITOM, and CSM , with strong working knowledge across other ServiceNow … operational platform, enabling service excellence, automation, and customer-centric outcomes. This role requires hands-on technical expertise and the ability to work closely with clients to deliver high-quality ServiceNow solutions that meet their business needs. What You Will Do Define and maintain the ServiceNow architecture aligned with business strategy. Develop and maintain the platform roadmap ensuring modular rollout of … capabilities covering ITSM, ITOM, CSM, AIOPs, App engine and emerging modules. Establish technical standards, design review processes, and platform governance controls. Ensure adherence to ServiceNow best practices, platform capabilities and upgrade strategy. Lead and assist in solution design, implementation, configuration and customisation of ServiceNow modules, ITSM, CSM and ITOM, to meet business requirements. Identify and implement opportunities to streamline repeatable More ❯
Familiarity with Project and Financial Management Software such as Microsoft Project, JIRA, Salesforce, PeopleSoft, Trello Understanding of Service Management best practice - ITIL Operational use of ITSM Products such as ServiceNow, Remedy, Confluence, FreshWorks Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy More ❯
ServiceNow Developer x4 - UK Wide £60,000 - £75,000 + Benefits You will contribute to all technical aspects of implementing Service Management, Service Integration, and Management solutions for both current and prospective clients using the ServiceNow Platform. This role requires a strong understanding of the ServiceNow Platform and the technologies it integrates with, to deliver development outcomes aligned with business … needs. Duties Technical implementation of ServiceNow, applying Service Management practices aligned with Capgemini and industry standards Co-design and develop new ServiceNow applications, solutions, and services as needed Take ownership of complex business requirements and deliver them with support from the ServiceNow Business Analyst Collaborate with the Business Analyst to estimate effort for release planning Apply your technical expertise to … ensure optimization and compliance in the use of the ServiceNow Platform by IT organizations Skills Experience administering the ServiceNow Platform and working in Agile/Scrum environments Proficiency in scripting languages and frameworks: JavaScript, Angular/AngularJS, HTML, CSS, AJAX, and Jelly Strong communication skills (written and verbal) and attention to detail Solid understanding of relational database concepts Experience with More ❯
Master's degree in Change Management, HR, Psychology, or a related field. Knowledge of IT infrastructure, cloud services, and digital transformation environments. Familiarity with tools such as Microsoft 365, ServiceNow, Jira, or OCM-specific platforms. Certifications in Agile, ITIL, or similar frameworks. Experience using digital communication, collaboration, and training tool Reference: AMC/RHU/OCM #ryhu More ❯
stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira Service Management) Proactive mindset with a drive for continuous improvement Excellent problem-solving and troubleshooting abilities Strong understanding of IT systems and keen technical interest Nice-to-haves While More ❯
Job Title: ServiceNow Technical Architect Associate Manager Location: London, Manchester, Edinburgh Level: Associate Manager/Manager/Consultant Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise … all of us.” – Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in … the world. The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to More ❯
Job Title: ServiceNow Technical Architect Associate Manager Location: London, Manchester, Edinburgh Level: Associate Manager/Manager/Consultant Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise … all of us.” – Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in … the world. The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to More ❯
Embark on a transformative journey as ServiceNow Engineer . At Barclays, our vision is clear - to redefine the future of banking and help craft innovative solutions. Barclays is one of ServiceNow's largest customers in EMEA, and the platform is crucial to operations across the bank. We are committed to keeping pace with ServiceNow's own innovation and capability growth. … you, this brings the opportunity to drive and improve the capabilities provided on our platform and to constantly learn, grow, and develop new skills. To be successful as a ServiceNow Engineer, you should have: ServiceNow Scripting and APIs knowledge, including deep knowledge of leading practices. Experience with ServiceNow Flow Designer. Detailed knowledge of ServiceNow ITSM applications. Other highly valued skills … include: ServiceNow Service Portal Development. ServiceNow UI Builder Development. ServiceNow Solution Design and Architecture. You may be assessed on key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is located in Radbroke Hall, Knutsford . Purpose More ❯
ServiceNow Developers Location: UK - Hybrid (occasional travel involved) Salaries: Developer: £50,000 - £60,000 Senior Developer: £65,000 - £75,000 Our client, one of the UK's largest and fastest-growing tech companies, is expanding their internal ServiceNow team as part of a broader organisational restructure. Following significant investment and momentum behind their ServiceNow platform, they are hiring both a … ServiceNow Developer and a Senior ServiceNow Developer to support the delivery of a greenfield implementation and ongoing development of their ITSM and ITOM services. The roles sit within a high-performing Managed Services practice, working closely with certified consultants and an implementation partner to roll out a new instance of TPSM Pro with domain separation. Key Responsibilities (for both roles … Develop, configure and integrate ServiceNow modules, with a focus on ITSM and ITOM Work closely with internal stakeholders to gather requirements and translate them into technical solutions Support the delivery of scalable, secure, and sustainable services in line with ServiceNow best practices Participate in workshops, provide input on technical design, and contribute to roadmap planning Assist in ongoing platform development More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oliver James
ServiceNow Developers Location: UK - Hybrid (occasional travel involved) Salaries:* Developer: £50,000 - £60,000* Senior Developer: £65,000 - £75,000 Our client, one of the UK's largest and fastest-growing tech companies, is expanding their internal ServiceNow team as part of a broader organisational restructure. Following significant investment and momentum behind their ServiceNow platform, they are hiring both a … ServiceNow Developer and a Senior ServiceNow Developer to support the delivery of a greenfield implementation and ongoing development of their ITSM and ITOM services. The roles sit within a high-performing Managed Services practice, working closely with certified consultants and an implementation partner to roll out a new instance of TPSM Pro with domain separation. Key Responsibilities (for both roles … Develop, configure and integrate ServiceNow modules, with a focus on ITSM and ITOM* Work closely with internal stakeholders to gather requirements and translate them into technical solutions* Support the delivery of scalable, secure, and sustainable services in line with ServiceNow best practices* Participate in workshops, provide input on technical design, and contribute to roadmap planning* Assist in ongoing platform development More ❯
processes and best practices Excellent problem-solving and analytical skills Strong communication and interpersonal skills Ability to work independently and as part of a team Experience using Jira/ServiceNow would be advantageous Customer-focused attitude with a commitment to providing high-quality support. More ❯
processes and best practices Excellent problem-solving and analytical skills Strong communication and interpersonal skills Ability to work independently and as part of a team Experience using Jira/ServiceNow would be advantageous Customer-focused attitude with a commitment to providing high-quality support. More ❯
mentor and guide others. Positive attitude and a drive for continuous improvement. Preferred Qualifications IT certifications (e.g., CompTIA A+, Microsoft Modern Desktop Administrator, ITIL). Experience with ITSM tools (ServiceNow, Freshservice, Jira Service Desk). Knowledge of automation tools/scripting (a plus). More ❯
enterprise applications. Manage incidents using SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem & Azure AD). Lead root cause analysis and problem management processes. Maintain ITSM records (ServiceNow, Remedy, HEAT) and support ITIL-aligned service delivery. Mentor junior engineers and ensure SLA compliance across service queues. Collaborate on training plans, skills matrices, and technical projects. Provide flexible support More ❯
offices when required. Key Experience We're Looking For: Solid experience in a technical operations, IT service delivery, or service desk leadership role. Good knowledge of ITSM platforms (e.g. ServiceNow, Freshservice, Jira, ManageEngine). Familiar with core Microsoft technologies - including Office 365, Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident More ❯
device management tools such as Intune , SCCM , and Jamf (for macOS) . Scripting and automation ability (e.g., PowerShell ). Understanding of ITIL principles and familiarity with ITSM platforms like ServiceNow or Jira. Security awareness and experience with IAM, MFA, and endpoint protection solutions. Excellent communication skills and a collaborative, problem-solving mindset. Desirable: Certification or current study towards Microsoft Azure More ❯
Rate - 34 GBP/day Inside IR35 Job Summary: We are seeking an experienced ServiceNow Architect to lead and drive strategic initiatives across our ServiceNow landscape. The ideal candidate will be well-versed in ITSM, FSM, CMDB, and ServiceNow development, and capable of designing and implementing solutions that enhance platform capabilities. This role will have a strong focus on portal … experience, platform architecture, and AI-driven enhancements. Key Responsibilities: Lead architectural design and implementation of ServiceNow solutions across ITSM, FSM, and CMDB modules Architect and oversee the Experience Portal implementation project to enhance end-user engagement Collaborate with stakeholders to define technical requirements and design scalable, secure ServiceNow applications Enable and drive AI adoption and explore new platform capabilities to … enhance operational efficiency Provide architectural guidance and hands-on support to development and operations teams Ensure alignment of ServiceNow strategy with broader enterprise architecture Monitor performance, perform platform tuning, and maintain platform health Work closely with ServiceNow developers to design custom applications and integrations Establish and enforce best practices for coding, performance, and security within the ServiceNow environment Required Skills More ❯