Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
you'll need: 3+ years' experience in IT Asset Management or a related role. Strong understanding of IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITIL Foundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + More ❯
and maintain Apple iOS and OSx hardware. Operate Windows based PC hardware and software. Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs. Using SNOW to track, manage and resolve technical issues and service requests Using Jira to track, plan and manage tasks/projects Perform highly skilled and complex PC maintenance, repair, analysis More ❯
practice standards. Required Skills & Experience Proven experience in a 2nd line support or application support role within a live service/critical environment. Knowledge of: Netcool (event monitoring) ServiceNow (SNOW) or equivalent ITSM tool PowerShell scripting for automation and troubleshooting SQL (queries, troubleshooting) Oracle databases SolarWinds (infrastructure monitoring) Nice to Have (Desirable) Skills AIX (UNIX administration and support) IBM More ❯
practice standards. Required Skills & Experience Proven experience in a 2nd line support or application support role within a live service/critical environment. Knowledge of: Netcool (event monitoring) ServiceNow (SNOW) or equivalent ITSM tool PowerShell scripting for automation and troubleshooting SQL (queries, troubleshooting) Oracle databases SolarWinds (infrastructure monitoring) Nice to Have (Desirable) Skills AIX (UNIX administration and support) IBM More ❯
resolving routine issues and escalating complex problems to other support teams. This is a hybrid role based in our London office. Responsibilities Respond to Help Desk (Service Desk and SNOW) tickets, calls, and chatbot in a timely manner Diagnose and resolve common IT problems using established procedures and knowledge base articles Perform initial troubleshooting for: Hardware issues, software applications More ❯
changing environment (i.e. policies, procedures, technologies and best practices) Physical Demands Travel to jobsites throughout Ontario Time spent sitting, standing, walking on uneven surfaces Work in adverse weather conditions (snow, cold, heat) Compensation Range: 75,000 - $80,000 per year. More ❯
