12 of 12 Permanent Technical Support Manager Jobs in the UK

Manager, Technical Support Manager - German Fluency Remote - UK ID:F8195 (for internal use only) Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At … solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: We are looking for a Manager capable of managing the day-to-day interactions … and processes in our Level 1 Technical Support team. In this role, your main priority is to be available as a coach and mentor for your team members (both FTE and contract employees), providing insight into daily responsibilities, handling customer escalations, and overseeing your team to keep them on task. You will be responsible for contributing to the More ❯

Are you a commercially astute project manager? Do you possess intellectualconceptual thinking with the ability to identify practical issues? Would you like the chance to influence and persuade key stakeholders to drive change and maximise profit? We are currently looking for a Technical Product Support Manager to join our Commercial team in the Midlands to ensure … development is focussed on profitable products with a confirmed market and predicted profitability return. Working closely with Marketing, Operations, Commercial, Procurement, Customers and Technical as appropriate, this role willsupportthe unit role out of products and provide Technical guidance/expertise for a products and applications, to add value for the business and customers or when issues arise. This … working hard to create a dynamic and inclusive environment and its important that our people come from a variety of different backgrounds. Main Responsibilities Reporting to the Area Commercial Manager, the role of Technical Product Support Manager will be responsible for ensuring knowledge transfer across regions on slow moving stock solutions, from both a technical More ❯

Operations Technical Support Manager Pitstone, Tring, Hertfordshire c.£55,000 Benefits: 8% Bonus, Excellent Pension, 33 (25+8) Days Holiday, Dental, BUPA, EV scheme, Workplace nursery scheme, Midday finish on Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidised canteen Skills: Continuous Improvement, LEAN, Six Sigma, SPC, FMEA, Production Machinery, Tooling … electric motors for aircraft propulsion. If you want to help deliver this future, we are looking for enthusiastic and creative people to join our team. The Role As Operations Technical Support Manager at Safran Electrical & Power you will support the Operations Transformation Lead and be accountable for implementing strategies to optimize workflow, reduce costs and enhance … and use performance metrics and production information to make informed decisions on trends and make execute recommendations for improvements. Initiate, develop and execute operational improvement through problem solving and technical innovation Lead assigned projects to meet defined targets, timeline and budget Ensure technical equipment and machinery are operational and efficient Implement and maintain an effective tooling management system More ❯

Technical Lead & Sales Support Manager - EMEA & India/SAARC Location: UK (with travel across EMEA & India/SAARC) Type: Full-time Join A Market Leading Sales Team and Drive Technical Excellence Our client is looking for a Technical Lead & Sales Support Manager to play a key role in their dynamic Sales Team. This … position is perfect for someone who thrives at the intersection of technical expertise and customer engagement. As the Technical Product Champion , you'll be at the forefront of presenting, demonstrating, and supporting cutting-edge solutions across EMEA and India/SAARC. You’ll work closely with the Regional Sales Managers and US-based engineering teams to ensure that … products meet customer needs and are positioned strongly in competitive markets. Your Key Responsibilities: Pre-Sales Support: Deliver compelling technical presentations and application guidance to support product adoption. Technical Authority: Be the go-to expert for Tempo’s product portfolio — both internally and externally. Customer Engagement: Support sales to key telecom accounts across the UK More ❯

The Opportunity: Technical Support Services Manager Contract: Permanent Salary: Dependant on experience, company car and 20% bonus Location: Cannock The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let … you from applying. The Impact you will have: Comply with company SHEQ (Safety, Health, Environment and Quality) policies. Supporting SHEQ, Briggs Equipment and Briggs Group Business Units with formal technical investigation Providing an effective support function for all engineering resource with Briggs Equipment and Briggs Group Business Units Coordinating the field Technical support engineers to ensure … timely resolutions of all issues, effectively utilizing relevant technology, Ensuring effective management of the Technical Ticket Portal and deliver findings on a monthly basis, supported with recommendations for improvement areas Analising and produce data to identify skill deficiencies and opportunities within in the field and implement corrective actions. Executing findings and continual fleet monitoring to make recommendations to reduce More ❯

Companies in the Everfield ecosystem follow a decentralised model, maintaining their team, brand, and offices, while focusing on what they do best - building products and supporting customers. Everfield provides support in talent acquisition, HR, and a team of experts in building and growing European B2B SaaS companies consult on financial and operational topics from. Founded in 2022, Everfield has … Providing smart, simple, modular MRP software underpinned by real-time business intelligence and expert guidance on digital transformation, we combine over 25 years' industry expertise with innovative technology to support more than 300 UK manufacturers on their digital transformation and help them be fit for the future. At Fitfactory, we believe in achieving more together and we are passionate … awards. Fitfactory joined Everfield in 2023. The team is based in Stockton-on-Tees, UK. What you will do: Fitfactory Technology Ltd is seeking an experienced and results-driven Technical Support Manager to lead our dynamic software support team. In this critical role, you will oversee daily operations, drive performance, and ensure the highest standards of More ❯

Company : Safran Electrical & Power Job field : Industrial Engineering Location : Pitstone, Buckinghamshire, England, United Kingdom Contract type : Permanent Contract duration : Full-time Professional status : Professional, Engineer & Manager The Operations Technical Support Manager is accountable for implementing strategies to optimize workflows, reduce costs and enhance overall operational performance. • Accountable for the implementation of technical improvements to deliver … Responsible for managing the operational expenditure of equipment and tooling in line with budget • Management of 2 direct heads • Initiate, develop and execute operational improvement through problem solving and technical innovation • Lead assigned projects to meet defined targets, timeline and budget • Ensure technical equipment and machinery are operational and efficient • Identify single point failures within factory equipment and … tooling and develop a roadmap to eliminate • Implement and maintain an effective tooling management system • Make recommendations for OPEX and Capex expenditure and ensure tracking to set budgets • Provide technical support to the operations team, ensuring that the processes and systems run efficiently • Use performance data to identify trends and issues, make and execute recommendations for improvements • Communicate More ❯

through better payment experiences. Our Littlepay values: Trust and be trustworthy Embrace challenge Solve problems, together Deliver with speed and agility Be candid and kind About the Opportunity The Technical Support Manager will build and manage a team of product support associates tasked with supporting Littlepay's customers and integration partners. You will take ownership of … complex, technical user issues and work on resolving these via our support channels, developing deep product expertise, and contributing to the optimisation of support processes. This role involves direct user interaction, collaboration with cross-functional teams, and participation in projects aimed at enhancing support operations. Having an understanding of SQL and APIs will allow you to … knowledge of data analysis, API documentation and payment processing manage, coach, and develop a team of hybrid L1 and L2 associates Guide your team to analyze and troubleshoot complex technical issues, utilizing SQL to extract and interpret data. Develop in-depth expertise in Littlepay's products and platform, working closely with Product, Engineering and Project teams to diagnose and More ❯

Technical Account Manager, AWS Enterprise Support, AWS Enterprise Support CEE Job ID: Amazon Web Services Poland sp. z o.o. An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the … drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through … significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed More ❯

Technical Account Manager UK-PS, Enterprise Support Job ID: AWS EMEA SARL (UK Branch) An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You … ll craft and execute strategies to drive our customers' adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and … technical challenges, and help them achieve the greatest value from AWS. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as More ❯

Snr. Technical Account Manager, AWS Enterprise Support Job ID: AWS EMEA SARL (UK Branch) - F93 At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a … and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping … drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through More ❯

seven years. The Opportunity: Join a business that truly dominates the market in its solution space. It already works with over 80% of its target market! Help transform the support function and build a world-class team that delivers customer excellence at every touchpoint. Be prepared to demonstrate how it’s done—this is very much a ‘hands-on … role! This is a fantastic opportunity to take already solid foundations and further train, develop, and optimise your team. Whilst leading the day-to-day activities of this busy support team, meeting SLAs and OKRs, assessing trends, and working with wider teams, you’ll collaborate with the VP of Customer to optimise team structure, processes, and best practice, whilst … championing coaching and development of your team! The Ideal Candidate: 3+ years’ experience managing a customer support team within the SaaS sector. Experience working with more complex SaaS solutions (multi-product/module). Experience within EdTech or further education (either directly or as a user base). A genuine leadership mentality: someone who can inspire from the front More ❯