challenge the status quo in security, we want to hear from you. Apply today to help us achieve our mission. Summary: We're seeking an experienced and self-driven TechnicalSupportManager to join our outstanding team. This individual is responsible for leading a team of engineers who provide analysis and resolution of issues across our platform. … The TechnicalSupportManager is driven to ensure our customers receive a world-class experience as measured through well-defined KPIs. The position requires a balance of technical and managerial attributes that will shape the organization. Accountability, motivation, creativity, and tenacity are the key success attributes for this role. What You'll Do: Providing world-class … support to our EMEA customer base. Train and motivate a team of Support Engineers who are responsible for proposing mutual resolution success criteria, coordinating communication and resource efforts cross functionally, and resolving customer escalations in a timely manner. Foster and leverage key relationships inside Delinea to influence various functional groups to apply key resources to solve customer issues More ❯
Technical Account Manager, Enterprise Support - EMEA Startups AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We understand each customer's unique challenges and craft innovative solutions to … one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAMs), support our customers' spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application Services, Networking, Serverless, Deployment, Security, and more. … This is not a sales role but an opportunity to be a principal technical advisor and the 'voice of the customer' to organizations ranging from start-ups to Fortune 500 companies. As a TAM, you will help craft and execute strategies to drive adoption and usage of AWS services, such as EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, and More ❯
Job Title: TechnicalSupportManager - Innovator & Leader About Us: We're disruptors, innovators, and relentless problem-solvers. We're not your typical tech company-we protect data. Our Support team is a crew of passionate problem-solvers who thrive on innovation and never settle for the status quo. With our recent transition to a SaaS platform … found your home. There's no better time to join us as we redefine what's possible in data protection. Role Overview: We're on the lookout for a TechnicalSupportManager who's ready to go beyond the usual management routine. This isn't just about overseeing a team; it's about leading a group of … forward-thinkers, driving innovation, and ensuring our customers receive legendary support. You'll be the catalyst that propels our support team to new heights, fostering a culture of excellence and relentless improvement. What you'll do: Be the Visionary: Lead a high-octane support team with vision, grit, and a relentless drive for excellence. Inspire, challenge, and elevate More ❯
We’re looking for a Technical Project Manager to join a dynamic IT team supporting a group of hotels. In this role, you will lead the planning, execution, and delivery of IT and digital projects across multiple properties and business functions. From implementing cutting-edge hospitality technologies to enhancing guest-facing platforms, you will play a pivotal role … in driving innovation and operational efficiency. Key Responsibilities: Lead and manage IT projects across hotel operations, ensuring timely and successful delivery. Collaborate with stakeholders to define technical project goals and requirements. Oversee rollouts of systems including PMS, POS, CRM, booking engines, mobile apps, and smart room tech. Manage third-party vendors and ensure smooth integrations and upgrades. Maintain data … privacy and cybersecurity compliance (e.g., GDPR). Provide proactive support, performance monitoring, and service improvement Mentor IT support teams and ensure effective cross-departmental communication. Contribute to technology strategy, planning, and budget forecasting. Experience: Strong technical background with 5+ years in IT project delivery roles. Professional certifications in Project Management (e.g., PMP, PRINCE2, Agile). At least More ❯
We’re looking for a Technical Project Manager to join a dynamic IT team supporting a group of hotels. In this role, you will lead the planning, execution, and delivery of IT and digital projects across multiple properties and business functions. From implementing cutting-edge hospitality technologies to enhancing guest-facing platforms, you will play a pivotal role … in driving innovation and operational efficiency. Key Responsibilities: Lead and manage IT projects across hotel operations, ensuring timely and successful delivery. Collaborate with stakeholders to define technical project goals and requirements. Oversee rollouts of systems including PMS, POS, CRM, booking engines, mobile apps, and smart room tech. Manage third-party vendors and ensure smooth integrations and upgrades. Maintain data … privacy and cybersecurity compliance (e.g., GDPR). Provide proactive support, performance monitoring, and service improvement Mentor IT support teams and ensure effective cross-departmental communication. Contribute to technology strategy, planning, and budget forecasting. Experience: Strong technical background with 5+ years in IT project delivery roles. Professional certifications in Project Management (e.g., PMP, PRINCE2, Agile). At least More ❯
Technical Account Manager (German speaking), AWS Enterprise Support, AWS Enterprise Support At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data/Analytics, Application-level services, Networking, serverless and more. … impact in how they gain the most value from AWS services and the cloud technology that supports their business goals. As we continue to rapidly expand AWS's Enterprise Support organization by averaging 30% - 40% revenue growth/year, you'll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You'll work with … products. You'll also have the chance to receive mentor-ship and gain AWS certifications for global & regional impact. The TAM is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us! AWS Sales, Marketing, and Global More ❯
Customer SupportManager Location: Manchester Salary: £35,000–£45,000 Type: Permanent/Full-Time A fast-growing software house is seeking a hands-on and proactive Customer SupportManager to lead a small, high-performing team. This is a people-first environment with a product-led culture, offering a fantastic opportunity to shape how exceptional … support is delivered to thousands of app users. You’ll be actively involved in customer communications via Freshdesk, live chat and phone—while mentoring others, improving support processes, and using customer insight to influence product development and innovation. Key Responsibilities Lead and support the Customer Support team to deliver consistent, high-quality service Handle tickets and … customer queries directly, setting a high standard in tone and responsiveness Develop deep technical understanding of the app, triage tools and support systems Liaise with Product and Development to feedback on user issues and trends Forecast support needs around new features and launches, aligning team priorities Oversee escalations, complaints, data protection concerns and ensure SLA adherence Contribute More ❯
Infrastructure Support/Technical Team Manager £40000 - 48000 GBP 5% bonus Hybrid WORKING Location: United Kingdom (Greater London) Type: Permanent Infrastructure Support Team Manager Hybrid/Flexible | Up to £48,000 + 5% Bonus | Career-Defining Opportunity Are you an experienced people leader with a background in IT infrastructure support? This is a standout … UK's leading Managed Service Providers, delivering critical technology services to customers in the UK defence sector. We're looking for someone who brings a people-first mindset, strong technical grounding across infrastructure technologies, and the confidence to lead high-performing teams in a dynamic, secure environment. What's in it for you? Salary : Up to £48,000 depending … progression Work-life balance : Family-first culture, flexible hybrid working, no on-call duties Hours : Monday to Friday, 37-hour working week Who we're looking for: Proven people manager : You've successfully led technical teams, carried out performance reviews, and driven workflow improvements Strong communicator : Able to generate and present clear reports to senior stakeholders, with an More ❯
Technical Account Manager, Enterprise Support - EMEA Partner Job ID: Amazon EU SARL (Poland Branch) At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure … functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. The Role An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping … drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through More ❯
Technical Account Manager (German speaking), AWS Enterprise Support At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data/Analytics, Application-level services, Networking, serverless and more. The TAM works with … impact in how they gain the most value from AWS services and the cloud technology that supports their business goals. As we continue to rapidly expand AWS's Enterprise Support organization by averaging 30% - 40% revenue growth/year, you'll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You'll work with … products. You'll also have the chance to receive mentor-ship and gain AWS certifications for global & regional impact. The TAM is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us! AWS Sales, Marketing, and Global More ❯
Technical Customer SupportManager required to join our clients growing team. You will provide leadership and technicalsupport to our Customer Support Engineers, ensuring their products maintain high performance and quality standards. As Technical Customer SupportManager key responsibilities include: Lead & Develop: Manage and coach a team of 6 Customer Support … product installations, maintenance, and ensuring maximum product uptime. Global Reach: Travel across Europe, the USA, and Asia (up to 20% travel) to collaborate directly with customers and provide critical technical support. Skills Required: Bachelor's degree in physical sciences or engineering. At least 5 years of experience in field service or technicalsupport, ideally with complex engineered More ❯
Technical Product SupportManager Contract Length: 12 months Salary: £55,000-£67,000 Location: UK Remote Our client is a world renowned tech leader that paves the way in social media networking and VR experiences and they have an immediate requirement for a Technical Product Support Manager. The successful candidate will be a key bridge … between customers and engineering, ensuring top-tier support while championing community feedback into product improvement. Key Responsibilities: Manage inbound support via email, forums, and chat Collaborate with engineers to resolve issues and prioritize feature requests Produce regular support performance and issue trend reports Update help resources and support user onboarding campaigns Identify areas to improve the … customer experience and automate solutions where possible What We're Looking For: 3+ years in a customer support or community-facing role Experience with support systems and task tracking tools Excellent communication skills Ability to translate customer sentiment into technical feedback Background in GIS, OpenStreetMap, or geospatial tools preferred Next steps to apply: Apply now with word More ❯
TechnicalSupportManager Overhead Lines Ref 76993 Vacancy title: TechnicalSupportManager Overhead Lines Function(s): Development Management, Engineering, Pre-construction Contract type: Full time permanent Region: Midlands Location(s): Swynnerton/Rugby Description TechnicalSupportManager - Overhead Lines Location: National Talented people are the key to our success About us … comprehensive range of markets. We aim to create great results for our customers, partners and ourselves. The role: We have a fantastic opportunity within our Energy business for a TechnicalSupportManager within the Overhead Lines department. The TechnicalSupportManager will work as part of the technicalsupport team, supporting the … pre-construction, training, resourcing and methodology departments. Responsibilities: Provide technicalsupport and insight to our tender teams Work with the management team in developing a suite of Construction Work Instructions and ensuring these are communicated to the project teams Maintain a digital library of Construction Work Instructions Assist the training department in ensuring the correct competencies are in More ❯
TechnicalSupportManager Overhead Lines Ref 76993 Vacancy title: TechnicalSupportManager Overhead Lines Function(s): Development Management, Engineering, Pre-construction Contract type: Full time permanent Region: Midlands Location(s): Swynnerton/Rugby Description TechnicalSupportManager - Overhead Lines Location: National Talented people are the key to our success About us … comprehensive range of markets. We aim to create great results for our customers, partners and ourselves. The role: We have a fantastic opportunity within our Energy business for a TechnicalSupportManager within the Overhead Lines department. The TechnicalSupportManager will work as part of the technicalsupport team, supporting the … pre-construction, training, resourcing and methodology departments. Responsibilities: Provide technicalsupport and insight to our tender teams Work with the management team in developing a suite of Construction Work Instructions and ensuring these are communicated to the project teams Maintain a digital library of Construction Work Instructions Assist the training department in ensuring the correct competencies are in More ❯
Technical Account Manager, Enterprise Support Job ID: AWS EMEA SARL (UK Branch) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. An AWS Technical Account Manager is a trusted advisor and … cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build … best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from More ❯
Technical Account Manager UK-PS, Enterprise Support Job ID: AWS EMEA SARL (UK Branch) An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You … ll craft and execute strategies to drive our customers' adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and … technical challenges, and help them achieve the greatest value from AWS. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as More ❯
and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow. Join us as a TechnicalSupportManager, where you will play a pivotal role in enhancing the support we provide to our major Oil & Gas customers. Imagine being the key point … of contact, ensuring customer satisfaction while leading onsite teams through complex projects. You will collaborate with various business areas to drive technical project management and business improvement initiatives, all while maintaining a strong focus on health, safety, and environmental (HSE) execution. Your expertise will be crucial in managing data quality and providing comprehensive technical knowledge to ensure successful … and project management experience, with the ability to manage your time effectively to meet project requirements. Proven experience in leading teams and driving business improvement activities across projects. Comprehensive technical knowledge to assist with troubleshooting, maintenance activities, and the interpretation of technical documents. A commitment to HSE execution, with experience conducting EHS audits and ensuring compliance during all More ❯
Technical Account Manager, Enterprise Support Job ID: AWS EMEA SARL (UK Branch) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. An AWS Technical Account Manager is a trusted advisor and … cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build … best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from More ❯
Our Client We have the pleasure of working with a UK leader in the supply, support, and service of high-performance laser systems used in ophthalmology and aesthetic medicine. Established in 1991, this company is known for technical excellence, customer focus, and long-term partnerships with leading global manufacturers . With the planned retirement of a long-serving … team member, they are hiring a Technical Service SupportManager to lead their service function into its next phase — combining field engineering leadership, technical coordination, and internal capability development. Purpose of the Role This is a hands-on technical leadership role designed to support engineers, maintain product knowledge across the team, and ensure quality … across all technical services. You will take the lead on field escalation issues, technical communication with manufacturer partners, and in-house engineering standards. The successful candidate will be involved in structured succession planning and will work closely with the outgoing team member to ensure a smooth transition. Key Responsibilities Provide day-to-day onsite support for engineers More ❯
