TechnicalSupportTeamLeader Wrexham £33,000-36,000 The TechnicalSupportTeamLeader will be joining a global organisation, based within their modern UK headquarters. The company pride themselves on maximising the latest technology, knowledge and business approach to deliver a first-class customer experience. … The successful TechnicalSupportTeamLeader will be rewarded with a company pension; 23 days holidays (increasing with service to 30 days), plus Bank Holidays; private medical insurance and life assurance; subsidised staff canteen; free on-site parking; childcare vouchers; uniform provided. The hours of work are Monday to Friday 9am-530pm. Summary … The TechnicalSupportTeamLeader will be responsible for managing and maintaining the daily operations of the team, handling queries from clients in a timely and effective manner and manage the returns process to full client satisfaction and operational efficiency. Main Responsibilities Team Management Schedule and oversee daily activities More ❯
West Bromwich, West Midlands, United Kingdom Hybrid / WFH Options
West Bromwich Building Society
Operations TechnicalSupportTeamLeader Salary: c. £47,500 dependent on experience Hours: 35 hours per week Contract: Permanent Location: Hybrid (Office: West Bromwich) Here at the West Bromwich Building Society we are all about making a you-shaped career. We understand its not always easy juggling your career with all the important … operations management within the financial services industry, with a focus on customer outcomes, process improvement and risk management Strategic thinker, who can plan well considering options and risks. Motivated leader with strong leadership, communication, coaching, influencing and mentoring skills to deliver high performance. Leading teams through transformational change Positive, can-do attitude, adaptable, agile, and innovative. Self-aware of … when you join us, youll find a place that values your wellbeing, supports your growth and helps you build a career that works for you. Were a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. Well do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants More ❯
Lead to work for a worldwide, market leading Technology Company who have an office in Hungerford, Berkshire. We are looking for an experienced TechnicalSupportLeader who can coach, train, develop and mentor a team of 5 Support Analysts, the Support Department plays a crucial role in assisting customers … to work for a huge Private Equity backed Software Company (SaaS) Key Responsibilities: Leadership: As the leader of the payments support function, you will lead a team of payments technicians aimed at delivering payment services to clients. Onboarding New Customers : Manage the process of onboarding the initial application, provisioning, setup, and integration of payment solutions … When necessary, escalate complex issues to senior team members or engineering for further investigation and resolution. Person Specification: Excellent written and verbal communication skills Previously Lead a Team working as a TeamLeader, Supervisor or Manager within a TechnicalSupport Environment Strong interpersonal skills and the ability to build More ❯