Permanent UX Research Jobs in the UK

1 to 25 of 88 Permanent UX Research Jobs in the UK

UX Research Manager

Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
Forward Role
UX Research Manager - 12 month FTC Location: Manchester Salary: £65,000 - £75,000 Working pattern: Hybrid 2 days WFH About the Role We're hiring on behalf of a leading UK-based digital investment platform that's reshaping how customers engage with their financial future. With nearly £75 billion in assets under administration and a growing customer … base, our client is scaling their UX capability and we're looking for a passionate UX Research Manager to lead the charge. In this high-impact leadership role, you'll manage and develop a team of UX researchers, working closely with design, product, and brand to shape inclusive, user-driven digital experiences. You'll champion … accessibility, elevate research standards, and ensure insights directly inform design decisions across the product suite. What You'll Do Lead and mentor a team of UX researchers, fostering a culture of excellence, innovation, and continuous learning Embed user-centred research into every stage of the design and product development process Ensure consistency and quality in More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Lead UX Researcher (m/f/d)

London, United Kingdom
Hybrid / WFH Options
Awin Global
Are you excited about strategic research and shaping something new? We're looking for a Lead UX Researcher to define user research at Awin and have a tangible impact on creating excellence in customer experience.You'll be free to take charge of research and help set how we do things. Working closely with … based on real insights and needs.Our team is a bunch of lovely, smart and dedicated humans. And we offer some great benefits too! Key Tasks: Defining and implementing user research process and methodologies at Awin Developing comprehensive user research strategies to guide our research initiatives Planning and conducting user research studies, including … Analysing and synthesizing research data to provide actionable insights Creating and delivering research reports and presentations to stakeholders Advocating for the importance of user research within the organization Leading the research team: providing line management, coaching, regular feedback, and clear development pathways Collaborating and building relationships with other customer facing teams More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead UX Researcher m/f/d

London, South East, England, United Kingdom
Hybrid / WFH Options
Awin
Purpose of position: Are you excited about strategic research and shaping something new? We're looking for a Lead UX Researcher to define user research at Awin and have a tangible impact on creating excellence in customer experience.You'll be free to take charge of research and help set how we do things. … based on real insights and needs.Our team is a bunch of lovely, smart and dedicated humans. And we offer some great benefits too! Key Tasks: Defining and implementing user research process and methodologies at Awin Developing comprehensive user research strategies to guide our research initiatives Planning and conducting user research studies, including … Analysing and synthesizing research data to provide actionable insights Creating and delivering research reports and presentations to stakeholders Advocating for the importance of user research within the organization Leading the research team: providing line management, coaching, regular feedback, and clear development pathways Collaborating and building relationships with other customer facing teams More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Senior Product Manager: Product Research and Experience

Edinburgh, United Kingdom
Hybrid / WFH Options
N-able Technologies Ltd
A/B testing, and analytics to gather data on user behaviour and experience . Experience with tools such as Qualtrics, Pendo, Tableau, Chorus.ai and Salesforce preferred. Qualitative User Research : An expert in user and customer Interviews, you will perform discovery, concept validation, and evaluative research (e.g., one-to-one interviews, surveys, prototype testing, usability) to … identifying , exploring, planning, and developing research methodologies, research plans, workshops, data analysis, and reporting. Stay Updated : Keep abreast of the latest product, customer and user research methodologies, trends, practices, agile techniques, and tools. Communication & Advocacy: Communicate Research Insights : Present research findings to stakeholders, including executives, designers, product managers, and engineers … 8+ years in user, customer or product research, particularly in B2B SaaS and security-focused companies or technology/fin-tech products. Technical Skills: Proficient in user research software, insight repositories, and data analysis tools such as Qualtrics, Miro, Pendo, Google Analytics, Condens , Tableau, RallyUXR , and Salesforce. Cybersecurity Knowledge: Understanding of cybersecurity principles and practices. Qualitative More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Director, Product Design Research London, England

London, United Kingdom
Group M Worldwide Inc
to inform design and development. A strong leader with experience managing and mentoring research teams. Able to synthesize complex data into meaningful recommendations that guide product and UX/UI teams. Confident in articulating research findings to diverse stakeholders, influencing product direction with evidence-based insights. WHAT … WILL YOU DO? Research & Insights Generation Develop and communicate a clear vision and roadmap for research activities aligned with business and product goals. Conduct user research through interviews, focus groups, workshops, surveys, usability tests, and field studies to uncover pain points and opportunities. Analyze behavioral and analytics data (e.g., heatmaps, session recordings, funnel analysis … collaboration, innovation, and continuous improvement within the team. Provide mentorship and guidance to researchers, supporting their growth and development. Collaboration with Product & Design Teams Work closely with product managers, UX/UI designers, and data analysts to integrate research insights into product development. Collaborate with designers to translate research findings into design solutions, including wireframes More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

UX Research Lead

Chatham, Kent, United Kingdom
Hybrid / WFH Options
OneSavings Bank PLC
About the team As a UX research Lead you will join the newly formed Design and Research team within our Transformation function. As an individual contributor you will be comfortable working in an agile environment, working alongside the Senior Experience Designer(s) to support exceptional digital end-to-end customer and colleague experiences to transform … three days a week in the office and two days from home. This role will require some travel between our UK offices. What you will be doing? As a UX research Lead you will drive research that shapes high-impact digital experiences across the savings, lending, and mobile journeys on our multiple brands. You'll … a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Strong experience of user research including planning, execution, analysis, and storytelling or working within a related human-centred design field Track record working and conducting research in financial services, with experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior UX Researcher (Viator)

London, United Kingdom
TripAdvisor LLC
late to make any day extraordinary.Viator. One app, 300,000+ travel experiences you'll remember. The Viator research team are looking for an experienced and motivated Senior UX researcher to lead high-impact research projects that drive key business metrics and product strategy. In this highly collaborative role, you will utilise qualitative and quantitative researchresearch and travel, comfortable in a fast moving organisation and excited to collaborate with a diverse set of skilled cross-functional partners. If you're passionate about UX research and like seeing your efforts translated into real world impact, we want you on our team. Specific responsibilities include: Scoping and leading UX research … creativity and expertise in qualitative and quantitative research to select the most suitable methodology to answer the teams' highest priority questions. Synthesising a variety of data inputs (UXR, analytics and VoC) so as to be able to help product teams define and understand the real problem we're trying to solve/learn through research. Balancing efficiency and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal UX Researcher (Viator)

London, United Kingdom
TripAdvisor LLC
day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember. Job Description The Viator research team is seeking a highly experienced and strategically-minded Principal UX Researcher to champion user-centered design and drive significant business impact. In this collaborative role, you'll lead complex research initiatives, leveraging advanced qualitative and quantitative methodologies … research and travel, comfortable in a fast-moving organisation and excited to collaborate with a diverse set of skilled cross-functional partners. If you're passionate about UX research and like seeing your efforts translated into real-world impact, we want you on our team. Specific responsibilities include: Strategic research leadership: Rigorously designing … research studies across large, complex and ambiguous problem spaces. Problem definition and scoping: Excelling at synthesizing and triangulating a wide variety of data inputs (analytics, VoC, user research, market research, competitive intelligence) to inform problem definition and shape the most critical questions to answer to drive strategic growth. Impactful insights and innovation: Generating transformative More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior User Researcher

London, United Kingdom
Muzz
and we're helping thousands of people around the world get married every month. We're looking for an experienced and strategic Senior User Researcher to join our growing UX team in London. As a senior member of the creative squad, you will lead impactful research initiatives that inform our product decisions and play a critical role … in evolving our UX culture. What you'll do: Join our UX team of 7 - a talented group of product designers with varying levels of experience - and help us shape the future of our Muslim marriage app. As our Senior User Researcher, you'll own the research function and work cross-functionally to ensure our product … through impactful storytelling and clear communication of findings. Uncover deep user insight: Use a mix of qualitative and quantitative methods to reveal user behaviours, needs, and motivations. Contribute to UX strategy: Play an integral role in shaping our long-term UX and product vision through insight-driven input. Stay current: Keep up with emerging trends in research More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal Quantitative UX Researcher, Prime Video Experience Design (PVXD)

London, United Kingdom
Amazon
Principal Quantitative UX Researcher, Prime Video Experience Design (PVXD) Job ID: Amazon UK Services Ltd. Are you interested in shaping the future of entertainment? Are you passionate about research that enables new consumer experiences, business capabilities and drives efficiency? Prime Video is changing the way people watch movies and TV and we want you to join us … thrive in triangulating insights with other quantitative data sources, such as experiment metrics, user logs, etc. and qualitative data inputs to tell compelling stories. As a part of the UX Researcher Team, you will be a key strategic partner to product and design teams, driving user-centered design and decision-making across the organization. You will deliver impactful research … or services, shaping our product strategy through data-driven insights. Key job responsibilities For this role we are looking for someone who can: Independently design and lead quant-focused UX research projects (survey design, implementation, statistical analysis, quant usability, etc.) Triangulate and synthesize survey insights with engagement metrics, live experiment metrics, user logs, and qualitative insights and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

User Researcher Inside IR35 Government

London, United Kingdom
Hybrid / WFH Options
Interact Consulting Ltd
/JC/5928 Contact Name: James Clarke Telephone: My client, who are a government funded organisation, working within the public sector are looking for an additional User Experience Research Consultant to come in and work initially on a 12 week basis fully remote. You Must have had experience of working alongside Gov.uk, please do not apply if … this is not the case! You will be a User Experience (UX) Research specialist that is passionate about research, user centered design, and building great products. An advocate of rapid iterative testing during development and upfront product discovery research. You will have created and led UX Research processes and strategy within an … ensure the UX specification is successfully translated into visual design and code you must offer 3-4 years' experience working at an Agency or client-side doing user research, quantitive and qualitative research, or usability roles. The researcher would be consulting alongside a UX team of 2 designers, one junior researcher and two Front More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

UX Research Lead - FTC

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
User Research Lead - Digital Products & Customer Experience Location: Hybrid (Manchester, 3 days onsite) Contract: Fixed-Term (12 Months) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research … where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The Role As User Research Lead, you will: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover … actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. Champion inclusive design by embedding accessibility research and working with users of diverse abilities. Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development. More ❯
Employment Type: Full-Time
Salary: £65,000 - £75,000 per annum
Posted:

UX Research Lead - FTC

Manchester, North West, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
User Research Lead - Digital Products & Customer Experience Location: Hybrid (Manchester, 3 days onsite) Contract: Fixed-Term (12 Months) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research … where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams. The Role As User Research Lead, you will: Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence. Drive user research strategies that uncover … actionable insights and influence product, design, and business decisions. Ensure consistency in research approaches and findings across multiple digital products and services. Champion inclusive design by embedding accessibility research and working with users of diverse abilities. Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development. More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Account Director (UK based)

London, United Kingdom
Alida Inc
new SKU's & premier services and creating net new installs globally. Experience: Self starter with 10+ years of experience managing global, complex enterprise accounts-preferably in SaaS, market research, insights, or user experience industries. Proven ability to collaborate across regional teams and drive coordinated account strategies. Demonstrated success in growing strategic accounts and landing net-new enterprise logos. … from prospect to close. Experience managing and closing complex sales cycles and demonstrated ownership of all aspects of account management. Direct experience selling community, social, CRM or Market Research platforms is desirable. BA or Masters Degree We are ideally looking for someone based in London or the surrounds, but open to elsewhere in the UK. The typical OTErange … last name here. LinkedIn Profile URL: Desired salary Do you have recent (in the last 5 years) experience and success selling technology to enable market research or UX research, to research or UX teams in enterprise organizations? If yes, please specify Do you have experience and success selling to global accounts, in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

UX Designer

Edinburgh, United Kingdom
Hybrid / WFH Options
Cathcart Associates Group Ltd
UX Designer UX Designer is required by our client in Edinburgh for an initial 12 month contract position. We are looking for Designers with excellent UX and User Research skills, so you must have a wealth of knowledge in both UX and User Research to apply. Our client is a software house … desirable for this contract. Candidates wishing to apply should be able to start within the next four weeks and have experience in most of the following: Key Skills & Experience UX User Research Figma Jira SaaS Agile A competitive daily rate of £375 to £400 is on offer. However, candidates must be well versed in getting up to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Digital Designer - Luxury / eCommerce

London, United Kingdom
Luxuryrecruit
to grow the business through innovation and sales. As my client are knee deep building a new website, they need a lead designer to take the reigns, drive the UX & UI output forward and support the team's achievements. You'll be at the heart of the team producing stand out designs for a wide range of digital content … will be the most senior designer in the business with scope to grow out your own team in the future. ROLE REQUIREMENTS Five or more years of experience in UX research and design Proficient with user interface design patterns and UCD methodologies Able to lead the design of large and complex systems of interactions Able to manage … and maintain IA/UI/UX best practices Proficient with design and prototyping tools for rapid, iterative prototyping Retail, eCommerce and mCommerce experience Experienced in product design and strategy SKILLS AND EXPERIENCE Previous experience of creating beautiful UX/UI Design across platforms, ideally in an ecommerce environment Experience or a want to mentor and manage designers More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Strategic Customer Success Manager - EMEA

United Kingdom
Hybrid / WFH Options
Maze
About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a … that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the user research platform in UX Tools' Design Tools Survey -and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world … fluency in Spanish or Portuguese. Research Expertise: Certification in Google's Conduct UX Research and Test Early Concepts (Coursera) or equivalent experience in user research methodologies, UX principles, and leveraging insights to drive strategy. GOALS YOU WILL CONTRIBUTE TO OR OWN: Customer Health: Proactively monitor and maintain strong customer relationships and satisfaction More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

UX Design Manager

London, United Kingdom
Hybrid / WFH Options
GlobalRelay
compliance. This role provides an excellent opportunity to help solve tough problems and create great experiences that have a significant impact on our customers. We are looking for a UX Design Manager who champions our users in all phases of the product development cycle. From context and problem framing all the way through to the delivery of meaningful solutions. … The UX Designer Manager will work with UX Researchers to understand our customers' problems, work with the business to understand their needs and collaborate with UI Designers and product teams to design the final solution. You will manage other UX Designers and help grow the team. Your responsibilities: Advocate for our customers by gaining a deep understanding … UX work that aligns with our product's roadmap Champion and establish a solid UX practice and be accountable for the UX output Collaborate closely with UXR, UX and UI Designers to find practical solutions to challenging workflows Guide and coach other designers and non-designers to uplift their design thinking capabilities Manage other UX More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

UX Designer/Researcher

London, South East, England, United Kingdom
Hybrid / WFH Options
Lloyds Online Doctor
our patient-facing digital consultations and doctor-facing decision making tool. Role Purpose We are looking for an experienced, outcome-focused UX Designer/Researcher to lead user research and experience design across our digital healthcare products. This is a hands-on, end-to-end role focused on understanding and improving how patients, clinicians and other users … engage with our services — from early-stage discovery to live product optimisation. This is a fantastic opportunity to manage user research in an established Product led business. You will collaborate closely with Product Managers, Clinical Teams, Data Analysts and Engineers to explore user needs, test hypotheses, and design research-led experiences that deliver measurable value. You … pixels. Key Responsibilities Research strategy and Execution Develop the roadmap for research activities aligned with business objectives and product goals. Lead qualitative and quantitative user research across discovery and live product areas. Select and apply the most appropriate research methods for the task at hand (e.g., interviews, usability testing, field studies, diary More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

Senior UX Consultant

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
Great State
delivering exceptional user experiences through innovative design solutions. Our team thrives on creativity, collaboration, excellence, and a passion for making a positive impact. We are looking for a Senior UX Consultant who shares our commitment to great work and is ready to contribute to our UX practice. Role overview As a Senior UX Consultant at Great State … you'll run various types of UX projects with our clients, take an active role in developing our research practice and ensure that insight is effectively integrated into our design processes. You will collaborate with multidisciplinary teams to deliver UX work on our biggest projects. You'll get to work on products that are used by … app to operate an EV or this could be a military project. You'll work in a fast-paced environment with a great variety of work. Lead and manage UX projects from inception to delivery, ensuring high-quality outcomes. Work across different projects and clients - you could be working on a research project, an IA project or More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

UX Designer

Manchester, Lancashire, United Kingdom
Mobysoft Ltd
UX Designer/Researcher Who we are: Founded in 2003, Mobysoft provides data-based insight solutions to a wide range of social housing clients, supplying technology to help landlords to improve their income-collection processes for the good of all involved. Mobysoft delivers two market-leading products, which help keep tenants housed in a home they can enjoy and … and equitable service What are we looking for? We are undertaking an exciting phase of the development and commercial journey at Mobysoft that requires an enthusiastic, curious and experienced UX researcher and designer. Sitting within the Product Management function key stakeholders within the business will include colleagues in Product … Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data driven applications. Actively take and find requirements from customers and stake holders, translating them into actionable More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

GAIN Experience - User Research Consultant - multiple vacancies

London, United Kingdom
Hybrid / WFH Options
Catch Digital
GAIN Experience - User Research Consultant - multiple vacancies The Role: UX Consultant (Research) Location: Our UX teams are based in London or Bristol, but we're open to applicants across the UK Hybrid Working: Yes We are seeking a User Experience Consultant who is comfortable working across the full user-centred research and … design process, possessing the ideal balance of creative, communication, and analytical research skills. Using their skills, knowledge, and understanding of UX best practices and methodologies, the successful candidate will work closely as part of internal and client teams to support and/or manage the development and delivery of high-quality, engaging digital products and services in … is a mid-level role in our current structure, ideal for someone still building their depth of experience, rather than an established senior practitioner. Experienced in a variety of UX methods, including but not limited to: survey, depth interviews, usability testing, card sorting, tree testing, competitor reviews, personas, journey mapping, experience mapping, expert evaluations and low fidelity wireframing. Experienced More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Digital Products

London, United Kingdom
Hybrid / WFH Options
IAG Loyalty
Lead the development and execution of product roadmaps - balancing customer needs, commercial goals, and business priorities. Drive innovation and continuous improvement by monitoring digital trends and competitor activity. Champion UX and UI best practice - embedding a consistent design language and ensuring accessibility standards are met. Build, lead and mentor a high-performing team across product management, UX, and … you ensure your team delivers measurable business impact without destabilising ongoing business operations. A broad understanding of disciplines within digital and experience including most of: Digital analytics; Product Management; UX research; UX and UI Design; Optimisation; Digital Marketing; Agile scrum methodology, practices and tools. We might not be right for you if: You only want to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

GAIN Experience - User Research Consultant - x3 openings available

London, United Kingdom
Hybrid / WFH Options
This is Gain Ltd
The Role: UX Consultant (Research) Location: Our UX teams are based in London or Bristol, but we're open to applicants across the UK Hybrid Working: Yes We are seeking a User Experience Consultant who is comfortable working across the full user-centred research and design process, possessing the ideal balance of creative, communication … and analytical research skills. Using their skills, knowledge, and understanding of UX best practices and methodologies, the successful candidate will work closely as part of internal and client teams to support and/or manage the development and delivery of high-quality, engaging digital products and services in line with client requirements. With a full service offering … is a mid-level role in our current structure, ideal for someone still building their depth of experience, rather than an established senior practitioner. Experienced in a variety of UX methods, including but not limited to: survey, depth interviews, usability testing, card sorting, tree testing, competitor reviews, personas, journey mapping, experience mapping, expert evaluations and low fidelity wireframing. Experienced More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

UK - CRO UX Lead

London, United Kingdom
Hybrid / WFH Options
Incubeta
Job Specification: Mid-Level CRO UX Lead Location: Hybrid (UK-based agency, flexible working options available) About the Role We are seeking a commercially minded Mid-Level CRO UX Lead to play a pivotal role in our agency. This is an exciting opportunity for someone who is passionate about understanding user behaviour, optimising digital experiences, and driving tangible … business results. You will work directly with a variety of clients, leading CRO and UX initiatives from strategy to implementation. A key aspect of this role will be contributing to the development and growth of our CRO and UX department, refining our offering, and establishing best practices. You will also be instrumental in shaping our approach to Search … role requires a blend of strategic thinking, hands-on execution, strong client communication skills, and a keen business acumen. Key Responsibilities Client Leadership: Act as the primary CRO/UX point of contact for assigned clients, building strong relationships and understanding their business objectives. Lead client workshops, presentations, and regular reporting sessions, effectively communicating insights, recommendations, and results. Translate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
UX Research
10th Percentile
£47,500
25th Percentile
£55,000
Median
£65,000
75th Percentile
£78,750
90th Percentile
£107,000