6 of 6 Permanent User Journey Map Jobs in the UK

At Great State, we are dedicated to delivering exceptional user experiences through innovative design solutions. Our team thrives on creativity, collaboration, excellence, and a passion for making a positive impact. We are looking for a Senior UX Consultant who shares our commitment to great work and is ready to contribute to our UX practice. Role overview As a … outcomes. Work across different projects and clients - you could be working on a research project, an IA project or a service design project. Collaborate with clients and wider teams. Map out and manage the tasks and ways of working to phase a project and bring it home smoothly. Day-to-day management of the UX tasks on one or … more projects. Conduct a variety of user research methods including interviews, surveys, usability testing, and ethnographic studies. Synthesise research findings into actionable insights and communicate them effectively to clients and internal teams. Create UX deliverables such as personas, research reports or user journey maps. Design and lead client workshops. Champion quality, with meticulous attention More ❯

HR Systems User Experience Analyst Location: Bedfordshire (3 days in office) Employement Type: Permanent or FTC Salary: Up to £50,000 Role Overview We’re supporting a well-known employer in sourcing an HR Systems User Experience Analyst to help shape and enhance the colleague-facing experience within their HR systems, with a strong focus on … Workday . In this content-led and user-centric role, you’ll lead the creation, review, and governance of all colleague-facing materials; ranging from system help text to knowledge articles and key communications. You’ll collaborate with HR, IT, Legal, and Internal Comms teams to ensure the HR self-service experience is intuitive, clear, and compliant across … how colleagues engage with digital HR processes, policies, and guidance. Key Responsibilities Lead the creation and ongoing management of clear, helpful, and compliant system content (e.g. help text, user guides, system messages) Work closely with cross-functional teams to identify friction points and simplify the colleague experience Ensure content aligns with HR policies, European employment regulations, and accessibility More ❯

on collaborative problem solving. We'll look to you to implement UX/UI best practice and apply a wide range of techniques such as: information architecture mapping, user journey mapping, workshop facilitation, ideation, prototyping. How will I add value in this role? Delivers impactful solutions that solve customer problems and move business metrics Ensure the … be able to work in a fast paced, ever-changing environment You can absorb large amounts of conflicting information and use it to make simple designs Participate in user research and testing activities and draw the insight needed to make informed and user centred design decisions Work closely with stakeholders to ensure what is designed is More ❯

sales presentations and standup meetings with clients, with the ability to speak confidently about their deliverables, ideas, and best practices. Marketing analytics and reporting support as needed. Understanding user journeys, marketing automation, and customer data. Understand multi/omnichannel transactional and marketing messaging. A good understanding of user states, events, and user journey More ❯

business. Already experienced as a Systems Analyst, you will have a broad understanding of ITIL and Business Analysis. Demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused More ❯

business. Already experienced as a Systems Analyst, you will have a broad understanding of ITIL and Business Analysis. Demonstrable proficiency in the Business Analysis toolset, including process and user journey mapping, writing use cases and data modelling Effective communication and strong stakeholder management skills Problem-solver who is comfortable working with technology specialists and customer-focused More ❯