1 to 25 of 108 Permanent User Research Jobs in the UK

User Researcher - Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 - £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across ...

Description Junior User Researcher (UCD Experience required) Remote (with occasional UK travel - approx. 2-3 days per month in London) £310 per day | Inside IR35 Initial 7 months with strong extension potential SC eligibility required - 5 years of UK Residency About the role I'm working with … consultancy client that's looking to bring in an enthusiastic Junior User Researcher to support the delivery of impactful, user-centred digital services.You'll be embedded within a multi-disciplinary Agile team, collaborating closely with product managers, designers, developers and stakeholders to understand real user needs ...

Overview Our client is seeking experienced User Research Consultants to support a range of current and upcoming projects on a contract basis. These opportunities offer flexible and remote working arrangements, with assignments available on both short-term and long-term engagements. You will play a key role … shaping user-centred services by leading research activities, generating actionable insights, and influencing design decisions across multidisciplinary Agile teams. This role is well suited to professionals with strong consultancy experience and a passion for improving digital services through evidence-based research. Responsibilities • Design, plan, and conduct user ...

Working at a Value Chain level, the purpose of this support is to lead on the design and creation of user-centred design plans across multiple projects. This includes all UX Leads supporting the creation and implementation of a user-centred delivery approach within the IT Transformation team … will be used across the 4 value chains. The experience framework will develop over time and will be our central location for shared outputs, user-centred design resources, and guides. Where available vendor provided UX designers or researchers will also conduct research, design and evaluation work. ...

summary We'relooking for a Senior User Researcher to help shapehigh-qualitydigital andnon-digitalhealth services that meet the needs of people in Wales. Main duties of the job In this role,you'llplan,designand deliver user research across multiple projects and portfolios, working closely withusers,clinicians,analystsand … delivery teams. You'll be usinga range of methods such asin-depthinterviews,workshopsand ethnographic research to develop a deep understanding of people's needs,behavioursand contexts. You'llshare research insights, build understanding of user needs, and support teams to turn learning into next steps. You'llalso play ...

Description About Scrumconnect Scrumconnect Ltd is a technology consultancy that partners with organisations to deliver high-quality digital services and products. We specialise in user-centred design, agile delivery, and modern data platforms, helping our clients build solutions that are scalable, accessible, and impactful. Our multidisciplinary teams work collaboratively … solve complex problems and deliver meaningful outcomes through innovative technology and research-driven insights. Role Overview We are seeking a User Researcher to support the development and enhancement of a digital platform used by internal policy and analytical teams as well as relevant arm's-length bodies. ...

client-facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. Youll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. Youll combine strategic thinking with … hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research, industry ...

facing analytics and reporting platform used by enterprise clients, brokers, and internal stakeholders across multiple international markets. You’ll drive product strategy, roadmap planning, user research, stakeholder engagement, platform optimisation, analytics capability, and feature delivery while collaborating with business, data, and technical teams. You’ll combine strategic thinking … with hands-on execution to deliver an exceptional user experience and build a world-class digital product. Duties: Own the product strategy, roadmap, and backlog for the portal, balancing ongoing BAU priorities with strategic feature development Develop and champion a clear product vision, grounded in user research ...

Senior User Researcher Leeds, Manchester, Bristol, Newcastle £55,000-£70,000 We’re hiring a Senior User Researcher to join a UK-wide digital consultancy delivering meaningful, user-centred services at scale. You’ll work with clients who value evidence, inclusivity and impact, embedding research … problem spaces, multidisciplinary teams and the autonomy to influence outcomes from discovery through to live services. What you’ll be doing as a Senior User Researcher Lead and design qualitative and quantitative user research across complex digital services Plan and run discovery, generative and evaluative research ...

sets the direction for our core digital product, B Corp Certification. We focus on aligning with B Lab’s theory of change, user needs, and delivery, ensuring work supports impact. Implementation happens through integrated, cross-functional squads that include Product Owners, Business Analysts, UX Designers, Engineers, and a Scrum … Operations and the wider organization. This role ensures that every digital and service touchpoint is built around genuine customer needs. It elevates design and user research to first-class capabilities within B Lab. This is a leadership and management role, not a permanent squad assignment. The Manager ...

User Researcher - Public Sector Transformation £64,000 - 70,000 GBP Car Allowance, Bonus & Strong Benefits Package Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent User Researcher (SC Clearable) Salary: £64,000 - £70,000 + benefits Location: London (Hybrid) About the Client: Our client … local teams and driving impactful change. They offer a diverse portfolio of consulting, applications, business processes, cloud, and infrastructure services. Key Responsibilities: As a User Researcher, you will play a critical role in understanding user needs and enhancing user experience through effective research. Your responsibilities will include ...

Senior User Researcher London Full Time - up to £70,000+ benefits A leading digital services client that supports both public and private sector projects to deliver the best experiences for users is hiring for a Senior User Researcher UK-Wide. If you have experience in this field this … role could be the role for you! What You’ll have the Opportunity to do as a Senior User Researcher: Advise clients on how to solve different complex problems using research, people-centred design & flexible, fast-paced research. Lead teams to design services that meet different user ...

variety in an autonomous forward-thinking environment. On a day to day this Senior Service Designer will use their background in UX design and user research to to not only add new energy and direction to existing projects but also act as a key stakeholder working closely with … following key skills: - Experience working with Gov.UK service standard - Experience delivering complex end to end digital design projects within the public sector - Strong user research skills - A background in UX design - experience working on B2B applications - A real passion for working in a scrum driven, agile team ...

design system from the ground up. You're not starting from scratch - you'll inherit a full design system, a pattern library, an established research group, and a platform that's already live and scaling. Initially you'll pick up defined projects and ad hoc improvements, getting to know … product and the team. As you settle in, you'll take on more complex research and strategic design work. It's a genuine step up -not a sideways move. The office is based in Elephant and Castle, London (moving there around May 2026), with 2 to 3 days ...

design system from the ground up. You're not starting from scratch - you'll inherit a full design system, a pattern library, an established research group, and a platform that's already live and scaling. Initially you'll pick up defined projects and ad hoc improvements, getting to know … product and the team. As you settle in, you'll take on more complex research and strategic design work. It's a genuine step up -not a sideways move. The office is based in Elephant and Castle, London (moving there around May 2026), with 2 to 3 days ...

fidelity experiments, to functioning MVPs that help us validate big assumptions fast. This is a hybrid role - ideal for someone who brings a strong user research foundation and is equally confident contributing to design strategy, storytelling, and pitching ideas that resonate with both customers and stakeholders. Here … early-stage ventures, co-creating new propositions with product, engineering, commercial, and subject-matter experts Wear many hats - One day you're running user research, the next you're mapping a customer journey, the next you're helping shape the team's pitch deck Champion the user ...

contact the recruiter directly. About the Role: Grade Level (for internal use): 03 We're hiring a Product Designer to lead the user experience of Spark Assist, an enterprise GenAI tool scaling across S&P Global. This is a strategic, hands-on role for a designer who has shipped … intersection of AI, financial workflows, and rapid iteration. You'll partner directly with leadership and customers to shape Spark Assist's direction, run user research, and help scope the design roadmap and team growth. You'll set the bar for what an intuitive, trustworthy, and genuinely useful enterprise ...

User Researcher - Remote/UK - £400.00 Per Day Outside IR35 We are looking for an experienced User Researcher to join a government digital delivery team. You will plan, conduct, and analyse user research to ensure services are built around real user needs and meet … product teams, and policy colleagues, you will help shape services that are simple, accessible, and effective for all users. Essential Skills: Proven experience conducting user research for digital services. Strong understanding of user-centred design, usability principles, and accessibility standards. Experience working with the GOV.UK Design System ...

Collaborate with crossfunctional teams including product managers, engineers, and other designers to define and execute the UX and product design strategy. Support our user research team in achieving their objectives by providing design expertise and insights. Create wireframes, prototypes, and high-fidelity designs that effectively communicate and validate … design concepts. Create native, platform-specific designs following Apple Human Interface Guidelines and Google Material Design principles. Develop user flows, journey maps, and information architectures to guide the development of intuitive user experiences. Iterate on designs based on user feedback, stakeholder input, and usability findings. Work closely ...

Collaborate with crossfunctional teams including product managers, engineers, and other designers to define and execute the UX and product design strategy. Support our user research team in achieving their objectives by providing design expertise and insights. Create wireframes, prototypes, and high-fidelity designs that effectively communicate and validate … design concepts. Create native, platform-specific designs following Apple Human Interface Guidelines and Google Material Design principles. Develop user flows, journey maps, and information architectures to guide the development of intuitive user experiences. Iterate on designs based on user feedback, stakeholder input, and usability findings. Work closely ...

Description: We are looking for a versatile and impact-driven Senior Product Designer to join our growing Design team. You’ll take ownership of user-centric experiences across our app and digital products. This is an end-to-end role - from research and wireframing through to polished high … fidelity UI. You'll be responsible for translating strategic product visions into seamless, user-friendly experiences, ensuring every decision is backed by research, empathy, and business goals. Key Responsibilities: Product Design Ownership: Own end‐to‐end UX/UI design for key initiatives, from discovery through delivery, ensuring ...

Senior UX Designer – Banking & Finance We are seeking a Senior UX Designer with deep expertise in user research and banking & financial services to design intuitive, compliant, and customer‐centric digital experiences. You will lead research-driven design initiatives across complex financial products, working closely with product managers … business stakeholders, and compliance teams. This role requires someone who can translate complex financial concepts into simple, usable, and accessible experiences, grounded in strong research insights and validated through data. Key Responsibilities UX Research & Strategy Lead end-to-end UX research activities including: User interviews, contextual ...

delivery teams to successfully deliver the HPV Self‐Testing service into Private Beta , and to iterate and mature the service through structured learning from user feedback, operational insights, and clinical and policy constraints. The post holder will work closely with Delivery Managers, Product Managers, UCD designers, engineers, clinical … policy stakeholders , translating user needs, service outcomes, and policy intent into clear, prioritised, and testable requirements. The role requires experience working in Government digital services , with a strong understanding of agile, user‐centred delivery in complex, regulated environments. Senior Business Analyst – Key Responsibilities Service & User Analysis Work ...

across the UK property market, the Senior UX Designer/Senior Product Designer/UX Designer will play a key role in shaping complex, user-centred digital products across a broad property technology platform. This is a business investing heavily in the future of property software, with a focus … Senior UX Designer/Senior Product Designer/UX Designer will take ownership of complex problem spaces from discovery through to delivery, uncovering user insight and translating this into intuitive, accessible, and commercially valuable product experiences. The role will suit someone who enjoys solving complex workflow challenges, working closely ...

About Scrumconnect At Scrumconnect, we are a people-first digital consultancy partnering with government and private sector clients to design and deliver user-centred digital services that make a real difference. Our multidisciplinary teams collaborate to solve complex challenges, create inclusive digital experiences, and improve public services for everyone. … creativity, and collaboration, and we are passionate about building solutions that matter. About the Role We are seeking an experienced Service Designer to create user-centred services that deliver meaningful, efficient, and accessible experiences across both digital and physical touchpoints. This role involves working closely with multidisciplinary teams ...