14 of 14 Permanent 1st Line Engineer Jobs in the UK excluding London

1st Line IT Support Engineer Yateley, Camberley £30,000 - £35,000 + Progression + Company Benefits + Training Are you a trainee 1st Line IT Support Engineer, IT Helpdesk or similar who wants to join a leading IT Managed Services … ensuring smooth processes through the internal system and escalating requests through to 2nd line support. This role would suit is a trainee 1st Line IT Support Engineer, IT Helpdesk or similar who wants to join a leading IT Managed Services Provider offering solutions ...

training and development alongside nationally recognised certifications and eventually progressing into 2nd and 3rd Line Support Engineer roles. As a 1st Line Engineer, you'll be the first point of contact for our customers when issues arise. Your primary responsibility … deliver friendly, professional support and learn fast. 1st Line Support Engineer Job Overview Respond to incoming support requests via phone, email, and ticketing system. Log and triage tickets accurately. Resolve straightforward technical issues with support from the team. Escalate more complex issues appropriately. Maintain clear ...

1st Line IT Support Engineer Yateley, Camberley 30,000 - 35,000 + Progression + Company Benefits + Training Are you a trainee 1st Line IT Support Engineer, IT Helpdesk or similar who wants to join a leading IT Managed Services … ensuring smooth processes through the internal system and escalating requests through to 2nd line support. This role would suit is a trainee 1st Line IT Support Engineer, IT Helpdesk or similar who wants to join a leading IT Managed Services Provider offering solutions ...

1st Line Network Support Engineer Location: Central Brighton Paying between £28,000-30,000, depending on experience A growing telecommunications provider based in Central Brighton, is seeking a personable and technically-minded 1st Line Network Support Engineer to join their … process, ensuring a high level of service Support a range of network and telecommunications-related products and services About You Previous experience in a 1st Line Support, Service Desk, Helpdesk or Technical Support role Strong customer service and communication skills A genuine interest in technology, networking ...

Line Engineer - IT Managed Services - London A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1 Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become … varying sizes and demands, across London and the Home Counties. You'll be working within a dynamic and well-established team providing 1 line support across an array of different clients, internal systems and management. This role will allow you to quickly establish yourself within the team ...

Overview We are looking for a 1st Line IT Engineer to join our Service Desk, being the first point of contact for our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that … that, keeping our people and sites running every day. The candidate will be reporting into the Service Desk Lead and working alongside our 1st, 2nd and IT Field Engineers to resolve incidents and service requests, support our in house system, Evolve. As our Service Desk grows, this role ...

seeking a customer-focused 1st Line Support Engineer to join a growing internal IT function. This role sits at the heart of day-to-day technology operations, supporting colleagues across the business and helping ensure users have reliable, secure access to the systems and tools … strong troubleshooting skills with excellent communication, taking ownership of user requests, maintaining access controls, and contributing to the continuous improvement of internal technology services. 1st Line Support Engineer Key Responsibilities Act as a primary contact for colleagues requiring technical assistance across a range of business ...

Overview We are looking for a 1st Line IT Engineer to join our Service Desk, being the first point of contact for our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that … that, keeping our people and sites running every day. The candidate will be reporting into the Service Desk Lead and working alongside our 1st, 2nd and IT Field Engineers to resolve incidents and service requests, support our in house system, Evolve. As our Service Desk grows, this role ...

client based in East Sussex is currently looking for a 1st Line Support Engineer to join the team, you will act as the first point of contact for clients requiring IT support. You will be responsible for logging, troubleshooting, and resolving technical issues, while delivering … recurring issues and contribute to problem management Escalate complex or unresolved issues to 2nd/3rd line support Previous experience in a 1st Line/Service Desk role (MSP preferred) Strong customer service and communication skills Basic knowledge of: Windows 10/11 Microsoft ...

high-quality special needs education, empowering every child to thrive through personalised learning and opportunity. They are looking for a dedicated and customer-focused 1st Line IT Service Desk Engineer to join their Central IT Team. You'll provide responsive, high-quality technical support across … tasks Excellent interpersonal and problem-solving skills Working knowledge of Microsoft applications and service desk systems Desirable 1-2 years' experience in a 1st line support or technical service desk role Experience with Microsoft 365, Active Directory, Azure, or cloud-based solutions Basic understanding of networking, virtualisation ...

recruiting for a 1st Line Network Support Engineer to join a growing managed services team supporting a range of customer environments. You will be the first point of contact for technical incidents and service requests, responsible for logging and prioritising tickets, completing initial troubleshooting, keeping … escalating more complex issues to the appropriate support team. We are looking for someone with: Previous experience in a service desk, NOC or 1st line support role A good understanding of networking, including routing, switching and connectivity Experience working with ticketing systems and SLAs Strong troubleshooting ...

predictive maintenance aren't buzzwords here; they're how we're evolving the business. For you, that means less repetitive firefighting than a typical 1st line role: our tooling handles the noise so you can spend your time on genuine troubleshooting and clients who need a human. … many of the best people in IT started at an MSP. Within Enable, our service desk runs on a clear 1st - 2nd - 3rd line ladder, and we're scaling from around 20 to 40 staff over the next two years - so the roles above you are being ...

looking for a reliable, motivated and customer-focused Service Desk Technician (Level 1/1st Line/Tier 1) to join a growing team. This role is focused on being the first point of contact for clients, handling incoming support requests, resolving common IT and telecoms issues … first point of contact for incoming support requests via phone, email and ticketing system Log, categorise and prioritise support tickets accurately Provide 1st line technical support for common IT and telecoms issues Perform initial diagnostics and triage Escalate more complex issues to 2nd line support ...

Service Desk Engineer 1 st Line Salary:? Up to £29,000 per annum Location: South Tyneside My client, based in South Tyneside, is My client is a rapidly growing ITbusiness, who provide a managed service solution to organisations across the UK. Due to their continued growth … they are seeking a Service Desk Engineer (1 st Line), to join their already well established Service Desk team. The Role Act as the first line of support for IT issues via phone, email, and ticketing systems. Remotely troubleshoot hardware, software, and network problems ...