1 to 25 of 64 Permanent 1st Line Support Jobs in the UK excluding London

Service Desk Engineer/1st Line Support IT Helpdesk Analyst Do you have First Line IT Support experience, looking to progress into a Second Line role? Or do you have excellent remote customer service skills with an interest … from you: IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trainee Help Desk FULL TRAINING PROVIDED ...

1st Line Support Engineer Gloucestershire £28,000 Our client in the Technology Industry, is looking for a 1st Line Support Engineer to play a crucial role in providing first-line technical support to clients, troubleshooting software … progress their employees. They offer 25 days annual leave (plus bank holidays) as well as a good pension and healthcare schemes. RESPONSIBILITIES As a 1st Line Support Engineer your key duties will include: Providing prompt and effective first-line technical support ...

Support Engineer/1st Line Technical Support Service Desk Analyst Join a fast-paced managed services environment as an IT Support Engineer delivering technical support, troubleshooting and customer service across Windows, Microsoft 365 and networking systems. … also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst SALARY: Competitive + Benefits LOCATION ...

1st/2nd Line Support Engineer - Hybrid (4 days office/1 day remote) Hattersley, Monday to Friday £30-33k We're looking for a 1st/2nd Line Support Engineer to join a well-established IT function supporting … where you'll be central to keeping day-to-day operations running smoothly, providing responsive support across a broad user base. This 1st/2nd Line Support Engineer role suits someone who enjoys variety, takes ownership of issues and wants exposure ...

Title: 1st Line Support Location: Ridham, Sittingbourne and other sites in the southeast as required Salary: £31,000 per annum Job Type: Permanent, Full time Hours: 40 hours per week About Us: Countrystyle's mission is to provide outstanding customer service, drive innovation … this time, so please refrain from applying unless eligible to work in the UK. Candidates with experience or relevant job titles of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine ...

reassuring. What You'll Be Doing Acting as the first point of contact for IT support queries Managing and resolving first-line incidents and service requests Logging, categorising, and updating tickets accurately Keeping customers informed with clear and timely updates Escalating more complex issues with structured … Identifying recurring issues and helping improve service efficiency Working within defined SLAs and established processes What We're Looking For Essential: Experience in first line support (ideally within an MSP or IT services environment) Strong knowledge of Microsoft 365 (user admin and troubleshooting) Experience using ...

1st Line Support Technician (MSP) Chichester, PO20 (with hybrid/flexible working after training) £24,000 £30,000 plus benefits including IT certs, flexible working (9 day working fortnight) and lots more Our client is an extremely well-established and growing MSP (IT support … Technician Role: Acting as the first point of contact for clients/users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating ...

1st Line Support Technician (MSP) Chichester, PO20 (with hybrid/flexible working after training) £24,000 – £30,000 plus benefits including IT certs, flexible working (9 day working fortnight) and lots more Our client is an extremely well-established and growing MSP (IT support … Technician Role: Acting as the first point of contact for clients/users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating ...

have a strong knowledge of Office 365 E3 and system administration? We are recruiting for a 1st line IT Support Analyst to play a crucial role in a fast-paced Digital and Data Operations team. As a 1st Line IT Support … aspects of end-user computing and broader application and infrastructure queries and issues, ensuring the smooth run of their IT estate. The 1st Line IT Support Analyst will troubleshoot and restore routine technical service and equipment problems by analysing, identifying root cause, diagnosing faults ...

Support Engineer (MSP/MOD/1st Line) Burgess Hill £27,500 - £30,000 + Extensive Training + Certifications + Security Clearance + Career Progression Are you an IT Support Engineer or similar, looking for an exciting opportunity with a specialist MSP that … variety of clients Trouble shooting, automation & scripting, and compliance and security for a variety of clients Office based, Monday to Friday The Person 1st Line IT Support Engineer or similar Eager to learn and progress Commutable distance to Burgess Hill BBBH24427 Key Words: IT, Engineer ...

Role : 1st Line Support Engineer (MSP) Location: Corby, Northamptonshire Salary: £26,000-£28,000 Type: Full-time, Permanent Our award-winning client, a growing and customer-focused Managed Service Provider (MSP), is seeking a 1st Line Support Engineer to join … about technology and delivering outstanding customer service, with the chance to gain exposure to a wide range of systems and environments. Key Responsibilities: Provide 1st line technical support via phone, email, and remote tools Log, prioritise, and resolve IT support tickets in line ...

1st Line IT Support Technician | Northampton | Competitive Pay & Great Benefits Ashby Computer Services LLP is looking for a talented and motivated 1st Line IT Support Technician to join our growing team in Northampton. If you’re passionate about IT, thrive … security packages and escalating issues as needed • Assist with software configuration, computer setups, and installations • Install and manage Office 365 solutions • Provide first-line support for server infrastructure • Perform remote installations of new IT equipment What We’re Looking For: • Proven experience in an IT helpdesk ...

1st Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office) Up to £27,000 + paid on-call allowance The Company This role sits within a well-established UK software business that has been developing and supporting specialist software products … environment is structured but supportive, with clear processes, strong documentation standards and real investment in developing people. The Role This is a blended 1st Line Customer Support position combining front-line application support with customer training and documentation. You will support ...

First Line Support Location: Nottingham Salary: £29,000 - £32,000 (Depending on Experience) Hours: 37.5 (Shifts on a rota basis) Shift Pattern: 8:30am - 5pm 4:30pm - 1am 12:30am - 9am SF Recruitment are recruiting for a First Line Support for our Nottingham based client. As the First Line Support you will be responsible to support a wide range of Incidents and Requests via telephone, E-mail, and Live Chat. In this role, you will be expected to provide a high standard ...

Role: 1st Line Support Engineer Location: Southampton (Hybrid) Salary: £25,000 £28,000 Cutting-Edge Finance Group | Modern Tech Stack | Hybrid Working | Clear Progression Path Were partnered with a fast-growing, tech-driven finance group based in Southampton , known for their innovative approach to data … automation, and digital infrastructure. Due to continued growth within their internal technology team, theyre now looking for a 1st Line Support Engineer to support their expanding IT environment. This is an excellent opportunity for someone early in their IT career who wants ...

1st Line IT Support Our client, a growing organisation operating across multiple business units, seeking a proactive and customer-focused 1st Line IT Support … professional to join their Business Systems Support team. This role is central to ensuring the smooth operation of internal systems, providing first-line support, coordinating issue resolution, and supporting ongoing system improvements across the organisation. Key Responsibilities Respond to support requests ...

First Line IT Support Analyst Join one of the biggest names in mens fashion in the UK as a First Line IT Support Analyst providing IT support, service desk and helpdesk technical support across hardware, software and network … systems in a fast-paced environment. If youve also worked in the following roles, wed also like to hear from you: IT Support Engineer, Service Desk Analyst, Desktop Support Engineer, IT Technician, 1 st Line Support Engineer, Helpdesk Analyst, IT Support ...

First Line Support Waterlooville, England, United Kingdom (Hybrid) Service Desk Engineer (1st Line) Waterlooville (Hybrid) £28,000 + Benefits Full-time | Includes occasional evenings/weekends (rota) The Role We're working with a growing IT services provider looking to add a customer … development opportunities Supportive team environment Key Responsibilities Act as the first point of contact for IT support queries Manage and resolve 1st line incidents and service requests Log, categorise and update tickets accurately within the system Provide clear and professional communication to users throughout Escalate ...

Role : 1st Line Support Engineer (MSP) Location: Corby, Northamptonshire Salary: £26,000-£28,000 Type: Full-time, Permanent Our award-winning client, a growing and customer-focused Managed Service Provider (MSP), is seeking a 1st Line Support Engineer to join … their expanding support team click apply for full job details ...

1st Line Support Technician looking for a company that invests in your development? Look no further! 1st Line Support Technician Fareham (Hybrid) Up to £26,000 Our client, one of the UK's leading cloud solutions providers and a Microsoft … searching for driven individuals to join their expanding team. This award-winning organisation is committed to helping you achieve your full potential with: 1st-class training and ongoing mentorship. Clear career progression and future growth opportunities. Hands-on experience with cutting-edge technology. Opportunities to gain Microsoft certifications. Continuous ...

1st Line Support Technician looking for a company that invests in your development? Look no further! 1st Line Support Technician Fareham (Hybrid) Up to £26,000 Our client, one of the UK's leading cloud solutions providers and a Microsoft ...

Your new companyWe are currently recruiting for a 1st Line Support Analyst to join a well-established professional services company going through a period of change and transformation. Two new positions have been created to join their service desk team on a permanent basis based … roleYou will be joining an established Service Desk, reporting to the Service Desk Manager and working alongside the Service Delivery Manager, to resolve 1st Line tickets. We are ideally looking for someone who has worked in a similar sized organisation, supporting circa 1200 users (or more). ...

Role: 1st Line Service Desk Engineer Location: Cheltenham (On-site during probation, hybrid thereafter) Salary: £26,000–£30,000 Benefits: Annual bonus + strong training and certification support Our client, a leading managed service provider, is hiring a 1st Line Service Desk … first point of contact for IT support queries via phone, email, and ticketing systems Diagnose and resolve 1st line issues across desktops, laptops, and user accounts Escalate more complex incidents to 2nd/3rd line teams where required Manage and update support ...

First Line Support Engineer Yate, Bristol Up to £29,000 per annum VIQU have partnered with a growing organisation who are expanding their IT capabilities and so hiring an IT support engineer to provide first line IT support … last year, meaning you will gain broad exposure to the IT sector across cloud, infrastructure, networking and IT systems. Duties of the First Line Support Engineer: Perform first and second line IT support to a range of users within the company. Support ...

client is a successful and established Financial Advice business based in Horsham They are currently looking for a 1st Line support Technician to join their IT arm The role Provide excellent customer service & technical solutions to end-users including staff & contractors. Aim to resolve 1st … line issues, escalating complex issues to 2nd or 3rd line support as necessary once all investigative avenues are exhausted, as required, following IT procedures. Configuring laptops, mobile phones, tablets & printers for office based & remote staff in line with changes to staff, including ...