1 to 25 of 47 Permanent 1st Line Support Jobs in the UK excluding London

1st Line Support EngineerLondonBoutique MSP£30K to £35k+ Benefits | London 1st Line Support Engineer needed. Our Clent, a successful boutique Managed Service Provider supporting high-end hospitality businesses across Central London, is looking to add both a 1st Line … through regular on-site visits, providing hands-on support and building strong professional relationships in a friendly, close-knit environment. The Roles 1st Line Support Engineer Ideal for someone proactive, personable, and confident being the first point of contact. You will provide ...

Title: 1st Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as a 1st Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering … diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering ...

client, a leading and world-renowned US Law Firm is seeking a 1st Line Support Engineer to join their internal IT team, where you will be providing a high level of technical support to internal users within the London office. … exciting phase of growth our client is looking to add a 1st Line Support Engineer to their team. The ideal candidate will have a minimum of 1 years’ experience in a similar IT support role, from any sector, where you are used ...

Service Desk Associate/1st Line Support Mansfield, hybrid – 1 day per week in the office for meetings etc £25,000 - £27,000 plus on-call allowance 37.5 hours - Monday – Friday, plus 1 in 3 “on-call” weekends Overview - Service Desk Associate/1st … Line Support The Service Desk Associate role provides 1st technical support to external customers, helping resolve day to day IT issues & service requests. This role is key in delivering a positive support experience & ensuring problems are accurately logged, triaged, resolved ...

engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending … choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email+ Providing an accurate, efficient and customer-focused ...

TITLE : 1st Line IT Support SALARY: £25,600 BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established … evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Livingston JOB SPECIFICATION: 1st Line IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will ...

Advertisement: IT Support Analyst (1st Line Support) Location: London, NW6 (On-Site) Contract Type: Permanent, Full-Time Salary: £25,000 Hours: 8 AM - 5 PM Are you passionate about technology and helping others? Join our dynamic IT team as an IT Support Analyst (1st Line Support) ! This is an exciting opportunity to provide top-notch technical support in a professional corporate environment. You'll be the go-to person for our internal users, ensuring they have the tools they need to succeed. Role ...

1st Line Support Technician Chichester/Bognor Regis, PO20 (with hybrid/flexible working) £24,000 £30,000 plus benefits including IT certs, flexible working and lots more Our client is an extremely well-established IT support company with international clients … Technician Role: Acting as the first point of contact for clients/users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating ...

1st Line Support TechnicianChichester/Bognor Regis, PO20 (with hybrid/flexible working) £24,000 – £30,000 plus benefits including IT certs, flexible working and lots more Our client is an extremely well-established IT support company with international clients and an outstanding … Technician Role: Acting as the first point of contact for clients/users via phone and ticketing system Logging, troubleshooting and resolving first-line issues in line with SLAs Providing clear, friendly communication to non-technical users Preparing and configuring new devices Escalating ...

training and development alongside nationally recognised certifications and eventually progressing into 2nd and 3rd Line Support Engineer roles. As a 1st Line Engineer, you'll be the first point of contact for our customers when issues arise. Your primary responsibility is to deliver … friendly, professional support and learn fast. 1st Line Support Engineer Job Overview Respond to incoming support requests via phone, email, and ticketing system. Log and triage tickets accurately. Resolve straightforward technical issues with support from the team. Escalate more ...

training and development alongside nationally recognised certifications and eventually progressing into 2nd and 3rd Line Support Engineer roles. As a 1st Line Engineer, you'll be the first point of contact for our customers when issues arise. Your primary responsibility is to deliver … friendly, professional support and learn fast. 1st Line Support Engineer Job Overview Respond to incoming support requests via phone, email, and ticketing system. Log and triage tickets accurately. Resolve straightforward technical issues with support from the team. Escalate more ...

1st Line Support Engineer - MSP My client is a growing Managed Service Provider looking for a proactive 1st Line Support Engineer to join their technical support team, providing high-quality IT support to a diverse client … base. Responsibilities: Acting as the first point of contact for IT support via phone, email, and ticketing system Logging, triaging, and resolving 1st line support tickets within agreed SLAs Providing user support for Windows 10/11, Microsoft 365, Outlook ...

1st Line Support Engineer (Hardware & Field Responsibilities) Liverpool (travel mainly around Liverpool, with some Cheshire sites) Salary: £26,000 - £29,000 Start Date: ASAP A 1st Line Support Engineer is required for our IT client. The ideal candidate will … develop skills in hardware and field engineering. The role combines helpdesk support and hardware setup, and client site visits. Key Responsibilities Provide 1st line technical support for laptops, PCs, routers, switches, and Microsoft 365. Assist with legacy on-prem systems where required. Perform ...

exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. As a 1st Line Support Engineer … require the following essentials: Background of working in a 1st Line/Helpdesk role Good understanding of Office 365 and Active Directory Great communication skills, to communicate with colleagues Ability to identify process improvement As part of the 1st Line Support Engineer ...

1st Line Support Analyst Bath, Onsite Up to £27,500 per annum 1st Line Support Analyst is required to join a leading UK professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company … commitment to service excellence, operational reliability, and continuous improvement offering a strong environment for professionals who thrive in fast-paced, customer-focused technical support roles. You will be responsible for providing first-line technical support to end-users, acting as the initial point ...

1st Line IT Help Desk Support Engineer Barnsley Contact Lindsay @ Halo Personnel for the salary info Hours of work : Early Shift: 7:00 am until 3:30 pm Monday to Thursday, 7:00 am until 2:30 pm on Friday Mid Shift … Thursday, 4:00 pm finish on Friday Late shift: 9:30 am to 6:00 pm, 5:00 pm finish on Friday Overview of 1st Line IT Help Desk Support Engineer: The role entails the logging and diagnosis of IT related issues from internal staff ...

Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level … Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities ...

client, a fast-growing, technically driven Managed Service Provider (MSP) is looking for a 1st Line Support Engineer to join their expanding team. This is an exciting opportunity to join a company who invest heavily in their technical team and will enable you gain exposure … collaborative, forward-thinking environment. This role is based at our client’s offices easily accessible to the North London/Hertfordshire areas. As a 1st Line Support Engineer, you’ll be the first point of contact for technical issues across a diverse client base. ...

Support Analyst - 1st line Bath, Onsite Up to £27,500 per annum 1st Line Support Analyst is required to join a leading UK professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company … commitment to service excellence, operational reliability, and continuous improvement offering a strong environment for professionals who thrive in fast-paced, customer-focused technical support roles. You will be responsible for providing first-line technical support to end-users, acting as the initial point ...

1st Line SupportSurrey£25,000 - £28,500 + Holiday + Pension + Training + ProgressionThis is an excellent opportunity for someone who is looking to build a long-term career in IT support within a market-leading company. You'll join a supportive and growing … well as investing in the development of their staff.In this role, you will support the IT department with a broad range of 1st line technical support duties, assisting end users with desktop computers, mobile devices, applications, and core IT systems. You'll gain ...

1st Line IT Support Engineer - £27,000/£30,000 per annum - Hull Principal IT are working with an IT consultancy organisation that are looking for a 1st line IT support engineer to join their team. In this role …/£30,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this 1st line IT support engineer vacancy or interested in applying for the role please email me at or contact Principal ...

looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer service Logging … tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date Your Skills and Experience Experience within a similar position Excellent communication skills both written and verbal Windows Desktop Operating Systems Windows Server, Microsoft 365, Active ...

1st Line Support Engineer (Hardware & Field Responsibilities) Liverpool (travel mainly around Liverpool, with some Cheshire sites) Salary: £26,000 - £29,000 Start Date: ASAP A 1st Line Support Engineer is required for our IT client. The ideal candidate will ...

Role: 1st Line Network Support Engineer Location: Manchester (Hybrid) Salary: Up to £30,000, plus an excellent benefits package The Opportunity for you… If you’re early in your networking career and want to join a service provider where you’ll get real exposure … demand and are looking for people who are keen to learn, take responsibility, and build a career in networking. The Role As a 1st Line Network Support Engineer, you’ll be the first point of contact for customers and partners when issues arise, playing ...

role in resolving day-to-day issues, supporting new starters, and ensuring technology enables the organisation to operate effectively. Key Responsibilities Provide 1st line technical support for hardware and software issues Log, prioritise, troubleshoot and resolve IT tickets, escalating where appropriate Support Microsoft … asset inventories, documentation and “how-to” guides Support desk moves, office IT setup and general IT tasks Experience Required Experience in a 1st line IT support or IT service desk role Working knowledge of Windows OS and Microsoft 365 Understanding of IT support ...