18 of 18 Permanent Autotask Jobs in the UK excluding London

DHCP, VLANs, VPNs Firewall troubleshooting and traffic analysis Security MFA, Conditional Access, Endpoint Protection Basic security incident containment Tools RMM and PSA tools (Autotask, ConnectWise, or similar) Monitoring and alerting systems Essential Soft Skills We are looking for professionals able to: Remain calm under pressure Take ownership and leadership ...

Server Windows 10/Windows 11 Smoothwall Firewall Cisco Meraki HP Aruba PaperCut 3CX Phone Systems Google Workspace/G Suite Google Classroom SENSO Autotask Datto RMM Net2 Google Chrome Microsoft Edge Benefits and Highlights: Friendly and supportive team Personalised training platform Skills assessments and personalised progression plans Microsoft ...

services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, eg ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA's incident Management, Service ...

Service Delivery background Strong customer-facing communication skills Experience handling incidents and escalations Microsoft 365 & Azure exposure ITIL Foundation Certification Experience with Halo, Autotask or similar ITSM tools Eligible for SC Clearance Working Pattern & Benefits Shift pattern between 07:00-19:00 (8-hour day) Low-volume on-call ...

telephony/UC deployment projects Excellent communication skills and strong attention to detail Proficiency with project management and/or PSA tools (e.g. ConnectWise, Autotask, Microsoft Project, or similar). Solid understanding of ITIL principles and IT service delivery lifecycle. Desirable Exposure to business telephony platforms such as Evonex ...

internal stakeholders Conduct post-incident reviews and drive preventative actions Systems & Tools Management Oversee the effective use of PSA/ticketing systems (e.g. ConnectWise, Autotask) Ensure accurate ticket data for reporting and analysis Work with technical teams to optimise monitoring and alerting systems Collaboration with Projects Team Work closely ...

Desirable Microsoft 365/Azure exposure MSP experience ITIL or Microsoft certifications Exposure to cybersecurity or cloud technologies Experience with ITSM tools such as Autotask or Halo What’s on Offer Clear progression into Customer Success, Service Delivery, Leadership, or Technical pathways Exposure across cloud, infrastructure, security ...

leadership skills Strong knowledge of windows desktop and windows server environments Proven experience in leading and delivering projects end-to-end ITSM platforms (ServiceNow, Autotask) Excellent documentation skills, with the ability to write clearly for both technical and non-technical clients If you are a highly technical, people focused ...

development skills Calm, structured, and solutions-focused approach under pressure Strong communication and customer-relationship skills Experience with modern ITSM platforms (Halo, ServiceNow, Freshservice, Autotask, etc.) Solid technical grounding across Microsoft 365, Azure, networking, and general infrastructure Why This Role Stands Out Join a respected MSP with a strong ...

manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management or technology lifecycle processes Experience supporting service review meetings or governance activities Interest in progressing into a Service ...

manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management or technology lifecycle processes Experience supporting service review meetings or governance activities Interest in progressing into a Service ...

with a focus on margin and profitability Desirable Experience working with hospitality or high-end service sectors Familiarity with ITSM/PSA tools (e.g. Autotask) and sales processes Experience in scaling a business from £5M-£10M+ Personal Attributes Commercially astute and results-driven Strategic thinker with strong execution capability ...

detail Professional and smart image Able to work under pressure and manage time effectively Desirable experience Experience using Halo PSA or similar PSA platforms (Autotask, ConnectWise, etc.) Experience in an MSP, technology, or service-led business Personal attributes Strong ownership and accountability Commercially aware and operationally focused Confident ...

finance integrations.* A track record of improving finance automation and operational workflows.* Familiarity with PSA/ERP systems such as ECi e-automate, Autotask, Halo, Sage, Xero, QuickBooks, SAP or similar.* Knowledge of service margin reporting and contract profitability analysis.* Experience managing or mentoring junior finance staff.* Qualifications* ACCA ...

Procurement, Purchasing, Supplier Management, Vendor Management, Procurement Operations, MSP, IT Distribution, Technology Procurement, Order Fulfilment, Purchasing, Procurement Governance, Commercial Management, Procurement Processes, Supplier Relationships, Autotask, IT Services ...

with procurement, ERP, PSA or business management systems * A proactive approach to problem solving, ownership and continuous improvement What would be desirable? Experience using Autotask PSA * Knowledge of IT hardware, software licensing and cloud services procurement * Experience supporting procurement governance and compliance initiatives * Understanding of stock management, logistics … Procurement, Purchasing, Supplier Management, Vendor Management, Procurement Operations, MSP, IT Distribution, Technology Procurement, Order Fulfilment, Purchasing, Procurement Governance, Commercial Management, Procurement Processes, Supplier Relationships, Autotask, IT Services ...

produce reports. 6. Process & Structure Improvement Continuously improve support processes and structure: Standardise how support is delivered Reduce inefficiencies Improve documentation and consistency 7. Autotask (PSA) Ownership Ensure Autotask is used properly and consistently: Ticket quality and categorisation Clear workflows Meaningful reporting that supports decision-making 8. Proactive … engineers are protected and focused on high-value work Support tickets are well-managed, visible, and predictable Service KPIs are clear, trusted, and improving Autotask data is accurate and useful Clients experience consistent, professional service Leadership has clear visibility without being pulled into day-to-day support Role Character ...

PSA or business management syst ems• A proactive approach to problem solving, ownership and continuous improvem ent What would be desira ble?• Experience using Autotask PSA• Knowledge of IT hardware, software licensing and cloud services procure ment• Experience supporting procurement governance and compliance initiat ives• Understanding of stock management … Procurement, Purchasing, Supplier Management, Vendor Management, Procurement Operations, MSP, IT Distribution, Technology Procurement, Order Fulfilment, Purchasing, Procurement Governance, Commercial Management, Procurement Processes, Supplier Relationships, Autotask, IT Se rvices ...