18 of 18 Permanent Autotask Jobs in the UK excluding London

practices (e.g., firewall configuration, MFA, antivirus solutions) Experience with scripting and automation tools (e.g., PowerShell, Batch, AI) Experience with ITSM platforms like HaloPSA, ConnectWise, Autotask, or similar Familiarity with compliance standards such as GDPR or ISO 27001 About you Customer-centric Approach: Dedicated to delivering a high standard ...

clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc) Good understanding of network Desirable Familiarity with Autotask PSA, RMM Basic understanding and troubleshooting of network infrastructure Knowledge of ESET Anti-Malware solutions Macintosh support Knowledge of VMWare and Hyper V Windows Server ...

clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc) Good understanding of network Desirable Familiarity with Autotask PSA, RMM Basic understanding and troubleshooting of network infrastructure Knowledge of ESET Anti-Malware solutions Macintosh support Knowledge of VMWare and Hyper V Windows Server ...

Responsibilities Deliver IT projects in collaboration with the Project Management Office, ensuring clear communication and stakeholder alignment Manage project tracking, updates and documentation using Autotask Produce clear technical documentation and handover to the Service Desk for ongoing support Lead client onboarding and offboarding, ensuring secure and compliant transitions Maintain ...

skills and a proactive approach to risk management. Experience with Kaseya’s portfolio of internal MSP tools and service delivery platforms used by Company (Autotask/IT Glue/Kaseya 365). As an agency we are fast becoming the number one Freight specialist in the UK. We have ...

issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis ...

services organisation. * Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security. * Expert understanding of MSP toolsets including Datto RMM and Autotask PSA. * Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks. * Excellent communication, stakeholder management, and cross-functional leadership skills. * Solid working ...

services organisation. * Strong technical background across Microsoft technologies, infrastructure, networking, cloud services, and cyber security. * Expert understanding of MSP toolsets including Datto RMM and Autotask PSA. * Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks. * Excellent communication, stakeholder management, and cross-functional leadership skills. * Solid working ...

written great deployment guides or internal use and for client use Lead discussions around change management Great with client interactions Worked with Autotask, ConnectWise or Service now, as our action plans and ticketing systems done via these systems. Someone who likes testing new projects, as we often trial ...

multi-client environment Remote management experience Proven leadership skills, including mentoring, coaching and performance management Proficiency with PSA/ITSM tools (eg. ServiceNow, ConnectWise, Autotask) Ideally have core technical skills and knowledge with macOS and ios troubleshooting, windows, mobile device management (Addigy, Jamf), SaaS platforms, data backup and recovery ...

Exposure to renewal management, contract negotiation, or service expansion planning ______________ Systems & Tools Experience with MSP and service delivery systems is advantageous, including: Autotask PSA HubSpot Azure DevOps Xero Microsoft Business Central Microsoft Office (Teams, Outlook, etc.) Microsoft Project ______________ Whats on Offer Salary up to £45,000, depending on experience ...

develop as a team. Proactive monitoring – Identify customer alarms and react to alerts accordingly with the engineering teams. Complete ad-hoc tasks within the Autotask ticketing system, such as scheduling changes, administering planned maintenance work and billable engineering time. Collaborate with the Engineering Teams to ensure IPI meets ...

roles •Interest in developing a long-term career within Customer Success or managed services Systems & Tools Experience with the following systems would be beneficial: •Autotask PSA •HubSpot •Azure DevOps •Xero •Microsoft Business Central •Microsoft Office (Teams, Outlook, etc.) •Microsoft Project What’s on Offer •Salary ...

customer enquiries, providing a friendly and professional experience. Log, assign, and coordinate IT support tickets using the company’s ticketing system (e.g., Autotask), ensuring timely updates and resolution. Oversee the workload of the technical support team, proactively liaising with engineers and managing the shared team calendar for appointments. Provide ...

Windows Server, Active Directory, Windows 11, and Microsoft 365/O365 Troubleshoot networking, security, and endpoint management issues Manage tickets and SLAs using Datto Autotask (ITSM) Assist with Intune/device management Support IT service implementation projects and helpdesk processes Perform occasional on-site visits to customer environments Required … experience desirable) Strong knowledge of Windows Server, Active Directory, Windows 11, and Microsoft 365/O365 Networking and security fundamentals Experience with Datto Autotask and Intune/device management Strong problem-solving skills and ability to work independently and as part of a team Full UK driving license ...

Windows Server, Active Directory, Windows 11, and Microsoft 365/O365 Troubleshoot networking, security, and endpoint management issues Manage tickets and SLAs using Datto Autotask (ITSM) Assist with Intune/device management Support IT service implementation projects and helpdesk processes Perform occasional on-site visits to customer environments Required … experience desirable) Strong knowledge of Windows Server, Active Directory, Windows 11, and Microsoft 365/O365 Networking and security fundamentals Experience with Datto Autotask and Intune/device management Strong problem-solving skills and ability to work independently and as part of a team Full UK driving license ...

manage project budgets Coordinate required project procurement Monitor and act on daily and weekly project board governance Accurately document project progress, including updating Autotask workplans Liase and coordinate with 3rd parties Contribute to Risk Management Reviews Plan project handover calls with internal teams and project closure calls with client … concurrent projects Experience working with external clients Excellent communication and customer service skills High attention to detail Highly organised with the ability to multitask Autotask experience Project management certification Personal Attributes: Friendly and professional. Have a passion for new and emerging technologies and thrive on developing an understanding ...

Required 5+ years project management experience in IT/software delivery . Proven background in software development projects and support . Strong knowledge of Autotask PSA or similar tools. Excellent stakeholder and customer management skills. Experience delivering enterprise software projects . Commercial acumen with a track record of managing … delivery . This role offers a competitive salary, benefits, and career progression within a collaborative and growing software company. Keywords ; Project Manager, Software, Autotask PSA, Solution Delivery, Customer, Budget, Enterprise software, Blackburn, Lancashire, Bolton, Darwen, Haslingden, Rawtenstall, Accrington, Preston Send your CV to Alex now Erin Associates welcomes applications ...