7 of 7 Permanent Avaya Jobs in the UK excluding London

center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc.- 2+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational ...

center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc. 2+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational ...

reviews, budgeting, forecasting, and margin improvement activities. Qualifications IL4 Foundation, Practitioner, or higher certification. Experience with platforms such as Mitel, Microsoft Teams Voice, Cisco, Avaya, Zoom Phone, or other enterprise UC solutions. Knowledge of contact centre technologies and cloud-based communications services. SC clearance would be advantageous. Personal Attributes Customer ...

configuring, and operating Session Border Controllers (SBCs) such as AudioCodes, Ribbon, Oracle, or Cisco CUBE. Proven experience working with voice platforms such as Cisco, Avaya, Alvaria, Genesys, NICE, or Amazon Connect. Confidence reading and diagnosing network issues using packet captures and traces via tools like Wireshark, SIPp, Homer, or vendor ...

requirements. Skills You'll Need Familiar with a wide range of ICT vendor solutions and products, including Cisco, Juniper, Palo Alto, F5, Nokia, Ribbon, Avaya, Microsoft, AWS, Dell/EMC, HPE, and Blackberry. Hands-on experience with industry-standard architecture approaches and languages. Adept at responding to in-life change ...

building capacity plan models or demand and supply projections from scratch and able to calculate FTE. Experience of WFM systems i.e. Verint Impact 360, Avaya Strong demonstrable experience of using MS Excel and Alteryx/Power BI/SQL/Similar data mining tools Strong problem solving, analysis, planning, organising ...

Service Desk Analyst to join a dynamic team supporting critical telephony services across multiple sites.This is an excellent opportunity for someone with experience in Avaya environments, contact centre technologies, and telecoms support who enjoys working in a fast-paced technical support environment. Contract - 3 to 6 months Location - Glasgow Working … Troubleshoot and resolve telecoms hardware and software issues. Support telephony installations, moves, adds, changes, and site audits. Configure, maintain, and administer telephony platforms including: Avaya Communication Manager Avaya Contact Centre NICE Call Recording Perform system upgrades, device rebuilds, and configuration changes. Maintain accurate documentation, configuration records, and service databases. Manage ...