1 to 25 of 43 Permanent Case Management Jobs in the UK excluding London

Case Management Platform Administrator - Hybrid - 3 days in the office, 2 days WFH Were looking for a Case Management Platform Administrator join our team in Milton Keynes on a permanent basis. This is a hybrid role, with three days in the office and two days working … requirements into practical system solutions. Working closely with our IT Team and business end users, you'll help configure, enhance, and support our Fleet Management case management platform, while also gaining exposure to a wider suite of enterprise SaaS applications. You'll learn how to translate business ...

Role As part of the Business Systems Team, you will be involved in the development, support and continuous improvement of the firm's Practice Management, Case Management and Document Management systems. Your responsibilities will include: Developing and maintaining legal case management workflows and business … APIs. Developing and maintaining SQL databases, reports and dashboards. Producing and maintaining document templates. Completing scheduled system maintenance and upgrades. Creating technical and change management documentation. Supporting the delivery of IT training to colleagues. Working with stakeholders to identify opportunities for process improvement and automation. Assisting with wider ...

Blake Morgan. This role is critical in supporting the firms core legal technology platforms, ensuring the stability, performance, and continuous improvement of our practice, case, and document management systems. You will play a key role in supporting, maintaining, and enhancing our legal application landscape, including document management, case management, practice management, and associated integrations. Acting as a subject matter expert across core legal platforms, you will provide high-quality second and third line support, investigate complex issues, and work closely with vendors and internal stakeholders to ensure seamless service delivery. This role ...

Zoho - Case Management Platform Administrator - Hybrid - 3 days in the office, 2 days WFH Were looking for a Zoho Case Management Platform Administrator join our team in Milton Keynes on a permanent basis. This is a hybrid role, with three days in the office … requirements into practical system solutions. Working closely with our IT Team and business end users, you'll help configure, enhance, and support our Fleet Management case management platform, while also gaining exposure to a wider suite of enterprise SaaS applications. You'll learn how to translate business ...

probation. Applicants should live within a reasonable commuting distance of Taunton. In this role, you will be responsible for supporting and developing our legal case management systems, providing day-to-day IT support across the business, and helping to improve business processes through technology. Experience with Visualfiles … highly desirable; however, we'd also like to hear from candidates who have developed or supported similar workflow or case management systems and are keen to learn and develop within our environment. Job Description Develop and maintain Visualfiles workflows, forms, templates and automation Support and improve the firm ...

modern digital products that deliver better outcomes for members, partners and colleagues. At the centre of that transformation is our Vehicle Off Road Case Management platform – a proven solution that manages the end-to-end journey from the moment a vehicle becomes undrivable through to repair, mobility support … most important operational domains. Flexible Hybrid working arrangements What you\'ll do Own the end-to-end product strategy for the Vehicle Off Road Case Management platform, setting the vision, roadmap and priorities that deliver measurable business outcomes. Lead a cross-functional team of product, engineering and design ...

North East are seeking a talented Business Systems Developer to join the team and take charge of designing, developing, and maintaining the case management system, as well as the iManage Document Management System for all departments within the organisation. As the Business Systems Developer, you will collaborate … Additionally, you will provide application-specific support to users and contribute to end-user training. Main Responsibilities: Assist in designing, developing, and maintaining Practice Management, Case, and Document Management systems. Streamline processes, improve productivity, and ensure compliance through case management workflow analysis. Create and maintain ...

Case Management Platform Administrator - Hybrid - 3 days in the office, 2 days WFH Were looking for a Case Management Platform Administrator join our team in Milton Keynes on a permanent basis. This is a hybrid role, with three days in the office and two days working ...

Developer to join their business-critical technology team based in Birmingham city centre . The role supports a high-volume, automated case-management platform and is ideal for someone with strong SQL skills who enjoys problem-solving, analysing workflows, and working closely with the business , rather than purely … environment Investigating and resolving complex, multi-day technical support issues Assessing system dependencies and business impact before implementing changes Supporting a workflow-based/case-management system Converting complex support tickets into small, deliverable enhancement pieces Working closely with developers, support teams, and business stakeholders Required Experience: Strong ...

Developer to join their business-critical technology team based in Birmingham city centre . The role supports a high-volume, automated case-management platform and is ideal for someone with strong SQL skills who enjoys problem-solving, analysing workflows, and working closely with the business , rather than purely … environment Investigating and resolving complex, multi-day technical support issues Assessing system dependencies and business impact before implementing changes Supporting a workflow-based/case-management system Converting complex support tickets into small, deliverable enhancement pieces Working closely with developers, support teams, and business stakeholders Required Experience: Strong ...

currently recruiting for a Software Development Manager to join our legal sector client's team in Manchester. We are looking for someone with strong case/practice management system experience (e.g. Visualfiles, Proclaim, Clio Operate/ShareDo, Actionstep, LEAP etc) who either has experience managing small teams … projects are delivered on time, within scope, and to agreed quality standards. Oversee the design, development, support, and continuous improvement of enterprise applications, including case and practice management systems. Define and maintain software architecture, development standards, and technical best practices. Collaborate with technical teams and business stakeholders ...

Main purpose of Job: In this role, you will be responsible for developing and configuring user-centred digital services - particularly the content management system (Jadu) and associated integrations. You will ensure that the website remains accessible, user-friendly, and functionally up-to-date. You'll work closely with service … package to design, build, test, and implement accessible, online forms that meet the needs of multiple departments. Work to integrate forms with the CXM (Case Management System) to improve user experience and Customer Services visibility of cases. Connect back-office systems using APIs, integrations, webhooks and similar methods ...

infrastructure and hybrid server environment. Ensure IT systems support current and future business requirements. Manage IT budgets, forecasting and cost control. Oversee IT risk management, disaster recovery and backup processes. Maintain network, data and communications security, including Cyber Essentials Plus accreditation. Provide second and third-line support across hardware … operating systems, software, telephony and printing. Manage Microsoft Azure, Microsoft 365 and associated cloud services. Maintain and develop the case management system, including workflows, forms and documentation. Produce reporting and data insights using SQL, Excel, audit logs and Power BI. Manage telephony systems and mobile communications. Lead ...

remain secure, reliable and efficient while providing first-class technical support to users. You'll play a key role in maintaining the firm's case management system, delivering user training, managing IT projects and driving continuous improvements across the business. Key Responsibilities IT Support & Infrastructure Maintain and support … firm's case management system. Provide hands-on technical support for hardware, software and day-to-day IT issues across all office locations. Manage user accounts, onboarding and IT setup for new employees. Deliver Partner for Windows training and provide ongoing IT guidance to staff. Ensure the availability ...

technologies to enhance operational efficiency and security Manage the IT budget, ensuring cost-effective solutions without compromising quality Maintain and support the Firm’s case management system: Partner for Windows (Tikit) Ensure availability, integrity, and performance of all IT systems, networks, and software Oversee regular system licences, upgrades … experience as an IT Manager (ideally within professional services or a legal environment) Strong knowledge of Partner for Windows (Tikit) or other legal practice case management systems Solid understanding of networks, servers, cloud solutions, and cybersecurity protocols Excellent troubleshooting, communication, and project management skills Ability to translate ...

company's IT infrastructure. Candidates must have a minimum of two years' experience working within a similar role. Any experience working with Proclaim case management system will be a distinct advantage. The role's main focus will be to ensure the smooth running of the company … capability to deal firmly with external support contractors to ensure levels of service are attained at all times. Excellent organisation and time management skills . Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of the firm's systems to deliver. ...

Software Development Manager - Law - Manchester £700-850/day Inside - 12-month contract We are looking for an experienced Software Development Manager with legal case management experience to lead the development and delivery of solutions with a particular focus on the migration to a new case management ...

technical and hands‐on QA & Stability Technical Lead to join a high-profile Global Markets programme responsible for a mission‐critical workflow and task management platform. The system processes 8–9 million emails per month, supports hundreds of concurrent users, and is being modernised to scale to thousands … quality, stability, performance, and release assurance. The successful candidate will be expected to lead by example, actively contributing to test automation, performance testing, environment management, and defect investigation. About mthree Since 2010, mthree has been helping clients solve their business and technological challenges. We are a technology and business ...

role As a Web Developer at Iken, you'll be part of a multidisciplinary delivery team responsible for developing and enhancing our knowledge management application . Working within an Agile environment, you'll collaborate closely with the wider Delivery team to design, build and maintain high-quality software solutions. … guidance of the Team Leader and Senior Developers to contribute to the production of specifications for strategic projects and new features to Ikens knowledge management and case management software Actively contributing to sprint planning by defining tasks need to implement features and scope tasks to ensure achievable ...

manage multiple priorities A proactive, collaborative and customer-focused approach Experience within a legal or professional services environment would be advantageous Knowledge of legal case management systems, Learning Management Systems or change management methodologies would be beneficial The IT Systems Trainer Package Salary ...

issues related to virtual desktop access. Liaise with third-party suppliers for issue escalation and resolution of problems beyond internal capabilities. Assist in the management of legal case management tools (such as Partner 4 Windows) where applicable. Document processes, procedures, and resolutions in the company's knowledge … Experience with Omnissa Horizon or similar remote desktop solutions. Experience with managing cloud-based VoIP systems. Familiarity with system administration tasks such as mailbox management, user provisioning, and network troubleshooting. Familiarity with networking and network management, WAN, LAN and VPN. Excellent problem-solving and customer service skills. Ability ...

technology within the Corporate Services Division. You will be responsible for: Technology Integration: Assist lawyers in utilising technology to streamline their workflows, including document management systems, document reviews, document drafting, case management software, artificial intelligence, and process automation tools. Process Improvement: Identify opportunities for process improvements … Interaction: Spend the majority of time working directly with lawyers to understand their challenges and provide tailored process and technological solutions. Project and Change Management: Manage process and technology-related change within legal teams, working in an agile way, to ensure timely delivery of value to legal teams. Lead ...

. AI Solutions & Automation Identify and deliver high‐value AI and automation use cases across the HR lifecycle — intelligent onboarding, workflow automation, AI‐assisted case triage, talent insights, and conversational self‐service. Architect and implement AI capabilities within Oracle HCM Cloud, Eightfold’s talent intelligence platform, and ServiceNow HRSD. … standards. Establish AI performance monitoring and responsible AI frameworks for HR use cases. 4\. Data Architecture & Governance Design HR data models, master data management (MDM) strategies, and data lineage documentation in partnership with Data Engineering and BI teams. Enable secure, governed access to HR data for analytics (Power ...

everything we do. Were more than a team were a community of passionate, talented professionals committed to delivering excellence in mental health care, case management and service development. Job description Job responsibilities Key Responsibilities Digital strategy and transformation pipeline Lead the identification, due diligence, and structured assessment … England priorities (e.g., interoperability, digital-first care, data-driven planning). Identify opportunities to introduce specific digital tools to optimise triage, screening, waiting list management, assessment and follow-up care models. End-to-end project delivery and service implementation Act as the end-to-end project manager ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of event-driven design and message brokers ( e.g. Kafka, RabbitMQ) Understanding of agentic AI capabilities ...