1 to 25 of 33 Permanent Case Management Jobs in the UK excluding London

Blake Morgan. This role is critical in supporting the firms core legal technology platforms, ensuring the stability, performance, and continuous improvement of our practice, case, and document management systems. You will play a key role in supporting, maintaining, and enhancing our legal application landscape, including document management, case management, practice management, and associated integrations. Acting as a subject matter expert across core legal platforms, you will provide high-quality second and third line support, investigate complex issues, and work closely with vendors and internal stakeholders to ensure seamless service delivery. This role ...

looking to appoint a Trainee Proclaim Developer, who will be responsible for assisting in the development and day to day administration of the Proclaim case management system. Access Legal Proclaim - Case management for today's UK law firms The role will be working with our Development … system can be integrated efficiently and with minimal impact to end users. The role will mainly involve developing and modifying the Proclaim case management system based on business needs through a combination of coding using the built in language editor and screen design and using built in developer ...

organisation is investing in its technology function and requires a hands-on leader to take ownership of IT operations while delivering a major Case Management System (CMS) implementation. This role would suit an experienced IT Manager ready to step up, or an established Head of IT looking … real ownership and impact. Key Responsibilities: · Define and deliver the organisation's IT strategy, aligned with business goals · Lead the implementation of a new Case Management System (CMS) from planning through to adoption · Oversee day-to-day IT operations, ensuring reliability, performance, and service quality · Manage third-party ...

Developer to join their business-critical technology team based in Birmingham city centre . The role supports a high-volume, automated case-management platform and is ideal for someone with strong SQL skills who enjoys problem-solving, analysing workflows, and working closely with the business , rather than purely … environment Investigating and resolving complex, multi-day technical support issues Assessing system dependencies and business impact before implementing changes Supporting a workflow-based/case-management system Converting complex support tickets into small, deliverable enhancement pieces Working closely with developers, support teams, and business stakeholders Required Experience: Strong ...

support for the administration and optimisation of the businesses databases. They will also be required to support key applications including the firm's Case Management System (Inprotech), Document Management System (iManage Worksite), Microsoft SQL Server and other core systems. This role is paying … central London office). The role-holder will be responsible for: Providing application configuration and maintenance of business systems, including CPA Inprotech Case Management software, iManage Worksite Document Management Systems (client and server side) Developing MS Office applications including templates, data injection and automation. Assisting with improving ...

support for the administration and optimisation of the businesses databases. They will also be required to support key applications including the firm's Case Management System (Inprotech), Document Management System (iManage Worksite), Microsoft SQL Server and other core systems. This role is paying … central London office). The role-holder will be responsible for: Providing application configuration and maintenance of business systems, including CPA Inprotech Case Management software, iManage Worksite Document Management Systems (client and server side) Developing MS Office applications including templates, data injection and automation. Assisting with improving ...

looking to recruit an Insolvency Subject Matter Expert to join their dynamic and friendly team, helping other Insolvency professionals with their online insolvency case management platform. The Role Our client is looking for an insolvency specialist who can project manage the onboarding journey for their existing … their knowledge and insight. What is required: Familiarity with IPS gained either on IPS Cloud or IPS SQL platform. Insolvency experience is desirable (e.g. Case Administration, Case Management, Cashiering). A willingness to share knowledge, provide peer support, and contribute to continuous improvement. Strong attention to detail ...

looking to recruit an Insolvency Subject Matter Expert to join their dynamic and friendly team, helping other Insolvency professionals with their online insolvency case management platform. The Role Our client is looking for an insolvency specialist who can project manage the onboarding journey for their existing … their knowledge and insight. What is required: Familiarity with IPS gained either on IPS Cloud or IPS SQL platform. Insolvency experience is desirable (e.g. Case Administration, Case Management, Cashiering). A willingness to share knowledge, provide peer support, and contribute to continuous improvement. Strong attention to detail ...

email, or chat to understand issues and deliver guidance and solutions. Product Advice: Provide context-specific advice to customers experiencing problems with our products. Case Management: Follow published guidelines for case management, ensuring daily maintenance, updates, and prioritization to meet service level targets. Documentation: Maintain ...

third-party suppliers to agree scope, solution design and delivery approach Analyse and document end-to-end financial services processes (e.g. onboarding, servicing, advice, case management), identifying opportunities to optimise through Salesforce FSC Ensure requirements align to Salesforce FSC data models, data quality standards and integration patterns Maintain … experience working on Salesforce platforms, preferably Financial Services Cloud Strong understanding of Salesforce FSC concepts, including customer and household models, servicing journeys and case management Experience defining requirements for Salesforce configuration, customisation and integrations Experience with Lean or Systems Thinking methodologies for process improvement and collaboration, driving efficiency ...

third-party suppliers to agree scope, solution design and delivery approach Analyse and document end-to-end financial services processes (e.g. onboarding, servicing, advice, case management), identifying opportunities to optimise through Salesforce FSC Ensure requirements align to Salesforce FSC data models, data quality standards and integration patterns Maintain … experience working on Salesforce platforms, preferably Financial Services Cloud Strong understanding of Salesforce FSC concepts, including customer and household models, servicing journeys and case management Experience defining requirements for Salesforce configuration, customisation and integrations Experience with Lean or Systems Thinking methodologies for process improvement and collaboration, driving efficiency ...

Systems & Data Analyst, a typical day might include: Supporting and developing Acis Groups core IT business systems, primarily but not exclusively housing management (people, tenancy and property), CRM, asset and repairs management systems, ensuring that all are used efficiently, correctly, (version patched where required), and hold all relevant … Working as part of the IT systems team and with subject matter experts across the business, to configure, design and improve workflow processes and case management within systems. Also working to ensure that all of our people are suitably trained in system use and processes, ensuring they have ...

Dataverse, and Power Platform Produce high-quality architecture documentation (solution diagrams, data models, integration designs) Define architecture across multiple business domains (Sales, Service, Marketing, Case Management) Ensure adherence to Microsoft best practices and security standards Technical Leadership Act as the lead technical authority across CRM and Power Platform … solution components and ensure architectural consistency Support environment strategy, releases, and deployment processes Integration & Azure Architect integrations using Azure services (Functions, Service Bus, API Management, Logic Apps) Define and oversee data migration strategies Ensure scalability, resilience, and performance of solutions Skills & Experience Technical Expertise Strong experience with Dynamics ...

currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal … Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. ...

Agile teams Experience of writing user stories and capturing requirements Experience of process mapping/modelling, preferably using BPMN Experience of digital transformation, case management Must be eligible and prepared to go through SC Security Clearance Desirable Exposure to business analysis, consulting, or technology delivery (internship or project … unrestricted for at least the next 5 years. Profile 29 recruitment keywords: business analyst business analysis process mapping modelling BPMN Microsoft 365 digital transformation case management public sector technology delivery Agile delivery Scrum Kanban workflow orchestration Camunda Pega Appian agentic AI artificial intelligence security clearance ...

ShareDo Developer - Home Working Senior ShareDo Developer with excellent ShareDo development or similar case management development experience is required by a leading UK law firm. You can be based anywhere in the UK, as they will allow remote working and have offices all over the UK. You will … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Some solution architecture work Propose, design and implement ...

Senior ShareDo Developer - Home Working A Senior ShareDo Developer with excellent ShareDo development or similar case management development experience is required by a leading UK law firm. You can be based anywhere in the UK, as they will allow remote working and have offices all over the UK. … protecting data at all times. The main duties of the role would include: Technical development of the ShareDo platform for business solutions Develop the case management system to ensure continual optimisation of business efficiency and procedures. Some solution architecture work Propose, design and implement new and innovative systems ...

sessions to staff at all levels. Create clear, user-friendly training materials, guides, and eLearning content. Support global technology rollouts, including Microsoft 365, document management systems, case management tools, and legal-specific applications. Conduct training needs analysis and tailor sessions to user requirements. Champion best practice ...

similar IT Training role Proven leadership/managerial experience Experience working within the Legal sector is highly desirable, with an understanding of case management, financial processes etc Experience providing training on complex systems. Stakeholder Management and Change Management skills Understanding of key training tools and technology … design and deliver training Experience of digital learning platforms and learning management systems Relevant training certifications would be desirable Package: Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with ...

aspects of IT operations including infrastructure, systems administration, cybersecurity, and support services. Maintain and develop core legal technology platforms such as document and case management systems, e-discovery, collaboration tools, and secure communications. Ensure robust data security, backup, disaster recovery, and regulatory compliance frameworks are in place. Provide … hands-on technical input and user support where required, within a lean and collaborative environment. MSP & Vendor Management Serve as the primary point of contact for the firm's Managed Service Provider (MSP). Manage vendor relationships, contracts, SLAs, performance reviews, and escalations. Hold suppliers accountable for service quality ...

custom Apex, Lightning components, flows, validation rules, APIs and integrations8. Assure quality across end to end financial services processes such as customer onboarding, servicing, case management and data flows. Design, implement and maintain automated tests for Salesforce FSC and integrated systems, embedding test automation into CI/… available and aligned to support end to end testing and release activities. Help set quality gates for environment readiness and promote consistent environment management practices. Monitor Salesforce FSC and integrated system health, along with release and test process performance, identifying opportunities for improving quality, efficiency and automation coverage11. Feed ...

helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform , we’re driving a new era of modern, cloud-based operations for law firms across the UK The Role at a Glance: Legal … Tech Technology Trainer UK Remote Competitive Salary Depending on Experience Plus Benefits: 5% pension contribution, flexible core hours Company Product/Service: Technology transformation & management consultancy for legal firms Your Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

working hours Private healthcare and pension scheme Season ticket loan Office based Digital and Reprographics Assistant Key Responsibilities: Order and digitise case papers, ensuring accurate reconciliation with Chambers’ case management system Produce advanced e-bundles for barrister instructions, enclosures, and court submissions Troubleshoot digital bundle issues, including … locating missing documents and repairing corrupt files Collate and prepare complex case files across multiple digital and media formats, including indexing and tabbing Print court bundles to Chambers’ presentation standards and prescribed court formats Take ownership of Chambers’ scanning and electronic archiving service, including advanced and archive scanning Support ...