1 to 25 of 124 Permanent Case Management Jobs in the UK excluding London

Boston area of Lincolnshire. Technical Support Team Leader The Team Leader is responsible for overseeing daily operational workloads across calls, emails, live chats, and case management to ensure service levels are met. The role involves managing team performance, monitoring response times, ensuring cases are accurately documented and progressed … workflow issues. The Team Leader provides support to team members as needed. Oversee the Workload - Incoming Calls/Emails/Live Chats and Case load. General Management of the team - Response times too long, cases being raised for everything, Notes added to cases and being moved through ...

support and improvement of core business systems. You'll work closely with users across the organisation, supporting both standard IT services and a central case management platform. Benefits for the IT Support Analyst: 25 days holiday plus bank holidays (increasing with service) Enhanced pension Bonus scheme Private healthcare … discount scheme As an IT Support Analyst, you will: Provide day-to-day IT support across applications, systems and hardware. Support and maintain a case management system, including configuration, user support and documentation. Assist with system upgrades, enhancements, testing and change activity. Create and maintain clear system ...

ServiceNow for Workplace Service Delivery (WSD). Overseeing the CAFM system, youll help establish the recently rolled out ServiceNow WSD core offerings of space management, case management and visitor management and support the next stage of design and roll out, reports and dashboard creation, maintenance management alongside cost management activities. If you are interested in automation of processes, streamlining workflows, and the creation of reporting to provide data driven insights to inform strategic planning and resource allocation, this role will provide the opportunity to help drive these initiatives. You'll get the flexibility ...

will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required: Development … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm wide packages ...

currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal … Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. ...

Proclaim Developer – (Proclaim, Development, SQL, PowerAutomate, PowerApps, Python, CMS, Case management) – Permanent – Remote Charles Simon Associates are working with one of our long standing clients who are currently looking to recruit x2 Proclaim Developers on a permanent basis. As a leader in their field, the business is always … date copy of your CV to be considered for the Proclaim Developer Proclaim Developer – (Proclaim, Development, SQL, PowerAutomate, PowerApps, Python, CMS, Case management) – Permanent – Remote ...

Proclaim Developer – (Proclaim, Development, SQL, PowerAutomate, PowerApps, Python, CMS, Case management) – Permanent – Remote Charles Simon Associates are working with one of our long standing clients who are currently looking to recruit x2 Proclaim Developers on a permanent basis. As a leader in their field, the business is always … date copy of your CV to be considered for the Proclaim Developer Proclaim Developer – (Proclaim, Development, SQL, PowerAutomate, PowerApps, Python, CMS, Case management) – Permanent – Remote ...

Proclaim Developer – (Proclaim, Development, SQL, PowerAutomate, PowerApps, Python, CMS, Case management) – Permanent – Remote Charles Simon Associates are working with one of our long standing clients who are currently looking to recruit x2 Proclaim Developers on a permanent basis. As a leader in their field, the business is always … date copy of your CV to be considered for the Proclaim Developer Proclaim Developer – (Proclaim, Development, SQL, PowerAutomate, PowerApps, Python, CMS, Case management) – Permanent – Remote ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages ...

that make work simpler, smoother, and more human (using ServiceNow HRSD as the engine). Think mapping out end-to-end journeys (onboarding, offboarding, case management), building out future-state designs, and shaping how technology supports every stage of the employee lifecycle. This isn't a technical developer … What you'll bring: Experience in HR process design, stakeholder engagement and transformation delivery A solid understanding of how ServiceNow HRSD enables HR services (case management, lifecycle events, onboarding etc.) Familiarity with automation, AI, and collaboration tools across HR functions The ability to translate business needs into ServiceNow ...

investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that … technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working ...

investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that … technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working ...

Support Manager Background in a legal or professional services environment Strong leadership, communication, and customer service skills Solid understanding of IT service management best practices This is an excellent opportunity to play a key role in a professional, high-standards organisation. If you’d like, I can tailor this … fast-paced, client-focused setting. Key responsibilities: Lead, mentor, and manage the IT support and service desk teams Oversee incident, problem, and change management processes Ensure high availability and performance of end-user and business systems Act as escalation point for complex technical issues Work closely with internal stakeholders ...

accuracy and accessibility of housing data, enabling the organisation to monitor outcomes, optimise resource allocation, and demonstrate impact to stakeholders. Experience with the Housing management system known as Pyramid is essential for this role. Key Responsibilities: Data Management & Systems Data Performing & Reporting Benchmarking & Service Improvement Compliance & Regulation Stakeholder … Engagement Data Management Quality and regulatory compliance Essential Skills and Experience: Performance management, compliance, or quality assurance within Housing or social care Experience with housing or case management systems Experience of Housing benefit rules, rent and service charges, and exempt accommodation Strong knowledge ...

manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills. … software delivery for the pharmaceutical industry—particularly in the areas of pharmacovigilance, safety, and regulatory technology. Key Responsibilities: Lead end-to-end project management of client software implementations, upgrades, and integrations. Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents. Coordinate cross ...

manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills. … software delivery for the pharmaceutical industry—particularly in the areas of pharmacovigilance, safety, and regulatory technology. Key Responsibilities: Lead end-to-end project management of client software implementations, upgrades, and integrations. Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents. Coordinate cross ...

manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills. … software delivery for the pharmaceutical industry—particularly in the areas of pharmacovigilance, safety, and regulatory technology. Key Responsibilities: Lead end-to-end project management of client software implementations, upgrades, and integrations. Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents. Coordinate cross ...

manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills. … software delivery for the pharmaceutical industry—particularly in the areas of pharmacovigilance, safety, and regulatory technology. Key Responsibilities: Lead end-to-end project management of client software implementations, upgrades, and integrations. Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents. Coordinate cross ...

manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills. … software delivery for the pharmaceutical industry—particularly in the areas of pharmacovigilance, safety, and regulatory technology. Key Responsibilities: Lead end-to-end project management of client software implementations, upgrades, and integrations. Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents. Coordinate cross ...

manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills. … software delivery for the pharmaceutical industry—particularly in the areas of pharmacovigilance, safety, and regulatory technology. Key Responsibilities: Lead end-to-end project management of client software implementations, upgrades, and integrations. Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents. Coordinate cross ...

manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills. … software delivery for the pharmaceutical industry—particularly in the areas of pharmacovigilance, safety, and regulatory technology. Key Responsibilities: Lead end-to-end project management of client software implementations, upgrades, and integrations. Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents. Coordinate cross ...

manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills. … software delivery for the pharmaceutical industry—particularly in the areas of pharmacovigilance, safety, and regulatory technology. Key Responsibilities: Lead end-to-end project management of client software implementations, upgrades, and integrations. Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents. Coordinate cross ...

manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills. … software delivery for the pharmaceutical industry—particularly in the areas of pharmacovigilance, safety, and regulatory technology. Key Responsibilities: Lead end-to-end project management of client software implementations, upgrades, and integrations. Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents. Coordinate cross ...

manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills. … software delivery for the pharmaceutical industry—particularly in the areas of pharmacovigilance, safety, and regulatory technology. Key Responsibilities: Lead end-to-end project management of client software implementations, upgrades, and integrations. Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents. Coordinate cross ...

manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills. … software delivery for the pharmaceutical industry—particularly in the areas of pharmacovigilance, safety, and regulatory technology. Key Responsibilities: Lead end-to-end project management of client software implementations, upgrades, and integrations. Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents. Coordinate cross ...