6 of 6 Permanent Chatbot Jobs in the UK excluding London

Experience You will work on realistic AI and automation projects that may include: Designing AI-assisted workflows Building automated business processes Developing AI-powered chatbots and assistants Creating prompt libraries for business use Automating repetitive administrative tasks Integrating business applications using automation platforms Producing AI-generated content for business scenarios ...

recommendations for varied audiences Comfortable working within secure, regulated environments and handling sensitive data appropriately Desirable Direct experience researching LLM/RAG-based products, chatbots, or other AI-assisted decision-making tools Experience delivering digital services within UK central government or the wider public sector Experience designing or evaluating human ...

insight generation Influencing senior leaders through data-driven recommendations and strategic thinking Automating manual processes and improving analytical ways of working Supporting AI and chatbot initiatives by building operational context and measurement frameworks Providing insight into the performance and adoption of internal AI tools and copilots Driving a more structured ...

policies. Technology & Tooling Oversee the effective use and configuration of ITSM platforms. Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies. Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation). Ensure telephony/ACD systems are optimised for call routing ...

solution design, testing and implementation. Drive continuous improvement initiatives using Lean Six Sigma and process optimisation approaches. Identify opportunities to leverage AI technologies, including chatbot solutions, automation and customer engagement tools. Use data and evidence-based decision making to identify business gaps and recommend improvements. Build strong relationships and influence … Sigma or related methodologies. Strong requirements elicitation, analysis and documentation skills. Experience working within Agile delivery environments. Desirable Experience Experience implementing or supporting AI chatbot solutions . Experience applying AI to business process improvement, automation or customer engagement activities. CRM integration, data migration and data quality experience. Customer journey mapping ...

secure, scalable and supportable solutions. You'll lead the design and build of applications, integrations and AI-enabled solutions production-ready AI agents and chatbots, while assuring code quality, testing, documentation and release controls. Working across Technology and the wider business, you'll solve complex technical challenges, shape best practice … Azure DevOps Proven technical leadership, including owning complex Power Platform or Dynamics 365 delivery and coaching engineers Practical experience taking enterprise AI agents or chatbots from prototype to production, including orchestration, grounding, security, evaluation, monitoring and human oversight And in return, you'll get the best from us: Hybrid working ...