Antrim, County Antrim, United Kingdom Hybrid / WFH Options
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and excellent customer service to our organization's Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centric approach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk environment. Key More ❯
newtownabbey, antrim, united kingdom Hybrid / WFH Options
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and excellent customer service to our organization’s Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centric approach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk environment. Key More ❯
Belfast Metropolitan Area, United Kingdom Hybrid / WFH Options
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and excellent customer service to our organization’s Customers. This role requires a strategic thinker with strong leadership, technical expertise, staff management and a customer-centric approach to managing IT support services. This role is highly suited to a person who has started from the ground up in a Service Desk environment. Key More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bank of England
us up for our current ways of working. We have embedded a Product Management approach to continually improve the renewed RTGS service, using agile techniques and a customercentric approach that supports innovation a delivers value to our stakeholders. We also continue to deliver innovating changes through our Future Roadmap team, who are focussed on large More ❯
care Comprehensive Health Insurance Pension Contribution Illness Protection Death in Service Benefit Hone – Live, interactive learning programs for managers, leaders, and teams **About Productboard**** Productboard is a customer-centric product management platform that helps organizations get the right products to market, faster. More than 5,400 companies, including Microsoft, Zoom, 1-800-Contacts, and UiPath, use More ❯
reusable architecture assets and design patterns. Mentor junior team members and support capability development within the practice. Required Skills & Experience Strong experience in data architecture, ideally in customer-centric domains such as CRM, CDP, or marketing analytics. Strong knowledge of cloud platforms (Azure, GCP), data warehousing, and ETL tools. Proficiency in SQL, Python, and data modelling More ❯
Wellingborough, Northamptonshire, England, United Kingdom
Booker Group
to delivering a world-class online shopping experience for our customers across web and mobile channels. You will lead a team responsible for developing secure, scalable, and customer-centric digital solutions that enhance satisfaction and contribute to business profitability. The Online Shopping team is responsible for the end-to-end customer experience across More ❯
facilitating business objectives. Consulting Experience : Prior consulting experience, showcasing the ability to diagnose issues, propose solutions, and guide clients (internal or external) through complex changes with a customer-centric approach. Problem-Solving Mindset : A strong, proactive, and analytical problem-solver who can identify challenges, propose innovative solutions, and drive their implementation, with a focus on getting More ❯
cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you'll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration Drive innovation More ❯
london, south east england, united kingdom Hybrid / WFH Options
Stott and May
cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration Drive innovation More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Stott and May
cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration Drive innovation More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Stott and May
cloud solutions. Acting as Solution Architect, Delivery Lead, and Operational Head, you’ll empower teams, foster a DevOps culture, and collaborate across the business to deliver seamless, customer-centric solutions. Key Responsibilities Lead design, deployment, and optimization of SAP CX platforms Oversee solution architecture, delivery, and operations Champion agile practices and cross-functional collaboration Drive innovation More ❯
to optimise user acquisition, engagement, retention, and monetisation across digital platforms. Build and maintain strong relationships with senior stakeholders, driving alignment across brands and departments. Champion a customer-centric approach, leveraging research and analytics to inform roadmap priorities and improve user experience. Foster a unified product culture, encouraging collaboration and knowledge-sharing across teams. Person Specification More ❯
to optimise user acquisition, engagement, retention, and monetisation across digital platforms. Build and maintain strong relationships with senior stakeholders, driving alignment across brands and departments. Champion a customer-centric approach, leveraging research and analytics to inform roadmap priorities and improve user experience. Foster a unified product culture, encouraging collaboration and knowledge-sharing across teams. Person Specification More ❯
secure, operable, and aligned with strategic business goals. You’ll collaborate closely with product owners, partners, and agile squads to embed best practices, define metrics, and deliver customer-centric service outcomes that make a measurable impact. This is your opportunity to lead with purpose , influence at a senior level, and shape the future of service delivery More ❯
secure, operable, and aligned with strategic business goals. You’ll collaborate closely with product owners, partners, and agile squads to embed best practices, define metrics, and deliver customer-centric service outcomes that make a measurable impact. This is your opportunity to lead with purpose , influence at a senior level, and shape the future of service delivery More ❯
Brackmills Industrial Estate, Northampton, Northamptonshire, England, United Kingdom
Bechtle UK
technical escalation teams or thirdparty vendors, ensuring timely issue resolution and service continuity. Proactively identify and escalate risks, implementing mitigation strategies to minimize disruption and maintain a customer-centric approach. Data Analytics & Reporting (20%) Monitor, manage, and report on Service Level Agreements (SLAs), ensuring performance metrics are clearly communicated to clients. Create and maintain detailed service More ❯
to support and optimize analysis or investigative activities. This role is based in London or Oxford , with regular travel to Oxford, and will be part of our Customer-Centric Innovation Center of Expertise. You'll work closely with Technology, Data Science, and Data Analytics teams, as well as integrity and ethics experts, who are the main More ❯
users of the system to understand and prioritize requirements Develops and subsequently owns the short- and long-term roadmap for the product Aligns team efforts to deliver customer-centric solutions and segment-specific strategies. Uses data and metrics to guide product decisions and measure impact. Develops and executes go-to-market plans in collaboration with marketing More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Community of Practice, sharing your experience, learning and ideas with other architects. Technical architecture in the NHSBSA Digital, Data and Technology team embraces the drive to be customer-centric and, following fundamental principles, have designed award-winning services that surpass the requirements of end-users. About us Here at the NHS Business Services Authority (NHSBSA), what More ❯
ideas, keen to lead the development of new features, work on bug fixes and support issues when they arise, continually improving how we build our software. A customer-centric approach will underpin everything that you do, providing support to the client base as needed and always keeping our clients at the forefront to deliver a best More ❯
ideas, keen to lead the development of new features, work on bug fixes and support issues when they arise, continually improving how we build our software. A customer-centric approach will underpin everything that you do, providing support to the client base as needed and always keeping our clients at the forefront to deliver a best More ❯
london (city of london), south east england, united kingdom
Privalgo
ideas, keen to lead the development of new features, work on bug fixes and support issues when they arise, continually improving how we build our software. A customer-centric approach will underpin everything that you do, providing support to the client base as needed and always keeping our clients at the forefront to deliver a best More ❯
processes look like across different methodologies (inc. waterfall and agile) and effective application of these Comfortable working with multiple stakeholders (with competing priorities) and have a strong customercentric approach. Excellent written and verbal communication skills Strong attention to detail Impact You'll Make: What's In It For you? At TransUnion you will be joining More ❯
analytics, pricing, and promotions. The wider analytics team is led by the Director of Analytics, with a strong track record in leveraging insight to shape customer-centric decisions. The environment is collaborative, fast-moving, and intellectually curious, perfect for someone who thrives at the intersection of strategy, analytics, and customer experience. More ❯