Test Lead (ServiceNow)
- Hiring Organisation
- Cognizant
- Location
- Glasgow, Scotland, United Kingdom
tech leads, and vendors to ensure test coverage and traceability. Ensure compliance with quality frameworks such as TMMI or similar. Monitor test progress, defect metrics, and reporting using Zephyr and other tools. Mentor QA analysts and foster continuous improvement in testing practices. Prepare and oversee test plans, ensuring schedules … Extensive experience in ServiceNow testing and ITSM workflows. Strong proficiency in Tricentis TOSCA and codeless automation frameworks or any other automation tool. Proficiency in defect tracking and test management tools (e.g., JIRA, DevOps, Zephyr). Experience working in Agile/Scrum environments. Strong analytical and problem-solving skills ...