Permanent Head of Delivery Jobs in the UK excluding London

1 to 25 of 32 Permanent Head of Delivery Jobs in the UK excluding London

Head of Operation Delivery & Governance

Neath - Metal Box Milland Road Ind Est, Neath, West Glamorgan, United Kingdom
Marston Holdings
Head of Operational Delivery & Governance Be the driving force behind world-class operational delivery. At Videalert, part of the Marston Holdings Group, we don’t just deliver technology — we transform cities through smart, sustainable transport solutions. As our new Head of Operational Delivery & Governance, you'll lead from the front, ensuring seamless execution … of strategic projects while building a culture of excellence and continuous improvement. What You’ll Be Doing: Leading and developing the Project Management Office (PMO) Overseeing end-to-end delivery of technology projects across scope, schedule, budget & quality Collaborating across Service Management, Operations, and Finance to align with business objectives Driving forecasting accuracy across … and 12-month horizons, supporting EBITDA growth Mentoring Project and Service Delivery Managers to elevate team performance Being the go-to escalation point for high-impact client delivery Championing process optimisation and project governance across the function Tracking KPIs, manage resource allocation, and drive delivery excellence Promoting a culture of innovation, collaboration, and accountability What You More ❯
Employment Type: Permanent
Salary: £60000 - £65000/annum
Posted:

Head of Delivery

Edinburgh, United Kingdom
Hybrid / WFH Options
ClearSky Logic Ltd
Privacy is important to us, so you have the option of disabling certain types of storage that may not be necessary for the basic functioning of the website. Blocking categories may impact your experience on the website. More information These items are required to enable basic website functionality. Always active Marketing These items are used to deliver … performs, how visitors interact with the site, and whether there may be technical issues. Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. Head of Delivery Full Time Edinburgh Head of Delivery Lead and Grow as ClearSky Logic's Head of Delivery - Edinburgh At ClearSky … Logic, we're not just building software; we're architecting the future of ambitious businesses. Think of us as a crack team of tech innovators, digital strategists, and problem-solving specialists. Our mission? To empower visionary companies with bespoke digital solutions that unlock unprecedented efficiency and scalable growth, leveraging the power of automation and AI. Our More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Technology Delivery

Southampton, Hampshire, United Kingdom
Aztec
We are seeking a dynamic and experienced Head of Technology Delivery to lead and scale our technology delivery team. This Associate Director level role is pivotal in driving high-performance delivery teams, driving our ambition towards Scaled Agile delivery, and ensuring delivery excellence across all technology initiatives. You will be responsible for overseeing … the end-to-end delivery lifecycle, ensuring governance, and continuously improving delivery performance. You will perform a key role within a highly skilled team and should offer exceptional communication skills, tenacity, enthusiasm, and consistent energy to drive a regular view of the technical delivery across all streams. With direct line management responsibility for an existing team … of project managers your leadership will help drive their performance and career growth, enabling better outcomes for Aztec. These are exciting times across the group, significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its own journey. What we are looking for: Making Change Happen More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of AI Acceleration & Delivery

Aldermaston, Berkshire, United Kingdom
AWE
Head of AI Acceleration & Delivery Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Package: Competitive leadership salary depending on experience, performance related bonus, flexible benefit scheme. Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just … let us know your preferred working pattern on your application. Let us introduce the role We are seeking a visionary and strategic leader to join our team as the Head of AI Adoption. The successful candidate will lead the integration of artificial intelligence technologies across our organisation with an emphasis on driving innovation, efficiency, and productivity. The … whilst collaborating and supporting Science and NTR colleagues with their existing high-performance computing (HPC), machine learning (ML) and AI initiatives. This role requires deep understanding and significant experience of AI technologies, ideally with application in an engineering or manufacturing environment, and the ability to lead cross-functional teams. Some of the Key Responsibilities: Developing AI Strategy : Crafting More ❯
Employment Type: Permanent
Salary: GBP 90,000 - 130,000 Annual
Posted:

Head of Service Delivery

Greater Bristol Area, United Kingdom
Matchtech
Head of Delivery Location: Bristol, UK with some travel to South Coast Security Clearance: Must be eligible for SC clearance My Client is seeking a dynamic, experienced, and strategic Head of Delivery to lead the project delivery function and help shape the future of our cutting-edge defence solutions. Reporting directly to … the Business Unit Director, you'll play a pivotal role in driving programme success, shaping delivery strategy, and leading a high-performing team in a fast-paced, high-impact environment. About the Role As Head of Delivery , you will take full ownership of the planning and execution of projects within your Business Unit. You … will lead and motivate a team of project delivery professionals to ensure effective delivery, governance, and continuous improvement, aligned with company values and strategic objectives. This role is ideal for a delivery leader who thrives in complex programme environments, brings commercial acumen and resilience, and is passionate about coaching teams to deliver success at scale. Key More ❯
Posted:

Head of Portfolio Delivery (Digital, Data and Technology)

Manchester, United Kingdom
Rise Technical Recruitment
Head of Portfolio Delivery (Digital, Data and Technology) Locations: Bristol, Birmingham, Leeds, Maidstone, London, Manchester, Essex, Brighton, Oxford, Sheffield Salary: £75,000 - £78,500 + Fully Hybrid Role + Excellent Benefits + Pension + Holidays Do you have experience in portfolio project management with an IT background? Are you looking for an autonomous role where you'll … impressive IT project team? This leading healthcare organisation is going through an exciting growth phase. They have invested heavily in their technology to ensure they provide the highest quality of patient care. Their innovative projects focus on Tech-for-Good, genuinely making a difference to people's lives. The Head of Digital, Data and Technology Portfolio Delivery … across the business. Working cross-functionally, you'll deliver improvements ranging from small enhancements to major programmes. The ideal candidate will have a proven track record in portfolio project delivery, governance, and data protection, as well as experience in systems integration. This is a unique opportunity to drive real impact in a growing healthcare organisation supporting over More ❯
Employment Type: Permanent
Salary: £75000 - £78000/annum Holiday + Pension
Posted:

Head of Portfolio Delivery (Digital, Data and Technology)

Bristol, United Kingdom
Rise Technical Recruitment
Head of Portfolio Delivery (Digital, Data and Technology) Locations: Bristol, Birmingham, Leeds, Maidstone, London, Manchester, Essex, Brighton, Oxford, Sheffield Salary: £75,000 - £78,500 + Fully Hybrid Role + Excellent Benefits + Pension + Holidays Do you have experience in portfolio project management with an IT background? Are you looking for an autonomous role where you'll … impressive IT project team? This leading healthcare organisation is going through an exciting growth phase. They have invested heavily in their technology to ensure they provide the highest quality of patient care. Their innovative projects focus on Tech-for-Good, genuinely making a difference to people's lives. The Head of Digital, Data and Technology Portfolio Delivery … across the business. Working cross-functionally, you'll deliver improvements ranging from small enhancements to major programmes. The ideal candidate will have a proven track record in portfolio project delivery, governance, and data protection, as well as experience in systems integration. This is a unique opportunity to drive real impact in a growing healthcare organisation supporting over More ❯
Employment Type: Permanent
Salary: £75000 - £78000/annum Holiday + Pension
Posted:

Head of Portfolio Delivery (Digital, Data and Technology)

Bristol, Gloucestershire, United Kingdom
Rise Technical Recruitment
Head of Portfolio Delivery (Digital, Data and Technology) Locations: Bristol, Birmingham, Leeds, Maidstone, London, Manchester, Essex, Brighton, Oxford, Sheffield Salary: 75,000 - 78,500 + Fully Hybrid Role + Excellent Benefits + Pension + Holidays Do you have experience in portfolio project management with an IT background? Are you looking for an autonomous role where you'll … impressive IT project team? This leading healthcare organisation is going through an exciting growth phase. They have invested heavily in their technology to ensure they provide the highest quality of patient care. Their innovative projects focus on Tech-for-Good, genuinely making a difference to people's lives. The Head of Digital, Data and Technology Portfolio Delivery … across the business. Working cross-functionally, you'll deliver improvements ranging from small enhancements to major programmes. The ideal candidate will have a proven track record in portfolio project delivery, governance, and data protection, as well as experience in systems integration. This is a unique opportunity to drive real impact in a growing healthcare organisation supporting over More ❯
Employment Type: Permanent
Salary: GBP 75,000 - 78,000 Annual
Posted:

Head of Portfolio Delivery Digital, Data and Technology

Manchester, Lancashire, England, United Kingdom
Rise Technical Recruitment Limited
Head of Portfolio Delivery (Digital, Data and Technology) Locations: Bristol, Birmingham, Leeds, Maidstone, London, Manchester, Essex, Brighton, Oxford, Sheffield Salary: £75,000 - £78,500 + Fully Hybrid Role + Excellent Benefits + Pension + HolidaysDo you have experience in portfolio project management with an IT background Are you looking for an autonomous role where you'll be … impressive IT project team This leading healthcare organisation is going through an exciting growth phase. They have invested heavily in their technology to ensure they provide the highest quality of patient care. Their innovative projects focus on Tech-for-Good, genuinely making a difference to people's lives.The Head of Digital, Data and Technology Portfolio Delivery … adopted across the business. Working cross-functionally, you'll deliver improvements ranging from small enhancements to major programmes.The ideal candidate will have a proven track record in portfolio project delivery, governance, and data protection, as well as experience in systems integration.This is a unique opportunity to drive real impact in a growing healthcare organisation supporting over 110,000 clients More ❯
Employment Type: Full-Time
Salary: £75,000 - £78,000 per annum
Posted:

Head of Portfolio Delivery Digital, Data and Technology

Bristol, Avon, England, United Kingdom
Rise Technical Recruitment Limited
Head of Portfolio Delivery (Digital, Data and Technology) Locations: Bristol, Birmingham, Leeds, Maidstone, London, Manchester, Essex, Brighton, Oxford, Sheffield Salary: £75,000 - £78,500 + Fully Hybrid Role + Excellent Benefits + Pension + HolidaysDo you have experience in portfolio project management with an IT background Are you looking for an autonomous role where you'll be … impressive IT project team This leading healthcare organisation is going through an exciting growth phase. They have invested heavily in their technology to ensure they provide the highest quality of patient care. Their innovative projects focus on Tech-for-Good, genuinely making a difference to people's lives.The Head of Digital, Data and Technology Portfolio Delivery … adopted across the business. Working cross-functionally, you'll deliver improvements ranging from small enhancements to major programmes.The ideal candidate will have a proven track record in portfolio project delivery, governance, and data protection, as well as experience in systems integration.This is a unique opportunity to drive real impact in a growing healthcare organisation supporting over 110,000 clients More ❯
Employment Type: Full-Time
Salary: £75,000 - £78,000 per annum
Posted:

Head of Portfolio Delivery (Digital, Data and Technology)

Oxfordshire, United Kingdom
Rise Technical Recruitment
Head of Portfolio Delivery (Digital, Data and Technology) Locations: Bristol, Birmingham, Leeds, Maidstone, London, Manchester, Essex, Brighton, Oxford, Sheffield Salary: £75,000 - £78,500 + Fully Hybrid Role + Excellent Benefits + Pension + Holidays Do you have experience in portfolio project management with an IT background? Are you looking for an autonomous role where you'll … impressive IT project team? This leading healthcare organisation is going through an exciting growth phase. They have invested heavily in their technology to ensure they provide the highest quality of patient care. Their innovative projects focus on Tech-for-Good, genuinely making a difference to people's lives. The Head of Digital, Data and Technology Portfolio Delivery … across the business. Working cross-functionally, you'll deliver improvements ranging from small enhancements to major programmes. The ideal candidate will have a proven track record in portfolio project delivery, governance, and data protection, as well as experience in systems integration. This is a unique opportunity to drive real impact in a growing healthcare organisation supporting over More ❯
Employment Type: Permanent
Salary: £75000 - £78000/annum Holiday + Pension
Posted:

Head of Portfolio Delivery Digital, Data and Technology

London, South East, England, United Kingdom
Rise Technical Recruitment Limited
Head of Portfolio Delivery (Digital, Data and Technology) Locations: Bristol, Birmingham, Leeds, Maidstone, London, Manchester, Essex, Brighton, Oxford, Sheffield Salary: £75,000 - £78,500 + Fully Hybrid Role + Excellent Benefits + Pension + HolidaysDo you have experience in portfolio project management with an IT background Are you looking for an autonomous role where you'll be … impressive IT project team This leading healthcare organisation is going through an exciting growth phase. They have invested heavily in their technology to ensure they provide the highest quality of patient care. Their innovative projects focus on Tech-for-Good, genuinely making a difference to people's lives.The Head of Digital, Data and Technology Portfolio Delivery … adopted across the business. Working cross-functionally, you'll deliver improvements ranging from small enhancements to major programmes.The ideal candidate will have a proven track record in portfolio project delivery, governance, and data protection, as well as experience in systems integration.This is a unique opportunity to drive real impact in a growing healthcare organisation supporting over 110,000 clients More ❯
Employment Type: Full-Time
Salary: £75,000 - £78,000 per annum
Posted:

Head of Portfolio Delivery (Digital, Data and Technology)

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Rise Technical Recruitment Limited
Head of Portfolio Delivery (Digital, Data and Technology) Locations: Bristol, Birmingham, Leeds, Maidstone, London, Manchester, Essex, Brighton, Oxford, Sheffield Salary: £75,000 - £78,500 + Fully Hybrid Role + Excellent Benefits + Pension + Holidays Do you have experience in portfolio project management with an IT background? Are you looking for an autonomous role where you'll … impressive IT project team? This leading healthcare organisation is going through an exciting growth phase. They have invested heavily in their technology to ensure they provide the highest quality of patient care. Their innovative projects focus on Tech-for-Good, genuinely making a difference to people's lives. The Head of Digital, Data and Technology Portfolio Delivery … across the business. Working cross-functionally, you'll deliver improvements ranging from small enhancements to major programmes. The ideal candidate will have a proven track record in portfolio project delivery, governance, and data protection, as well as experience in systems integration. This is a unique opportunity to drive real impact in a growing healthcare organisation supporting over More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Head of Portfolio Delivery (Digital, Data and Technology)

Manchester, North West, United Kingdom
Hybrid / WFH Options
Rise Technical Recruitment Limited
Head of Portfolio Delivery (Digital, Data and Technology) Locations: Bristol, Birmingham, Leeds, Maidstone, London, Manchester, Essex, Brighton, Oxford, Sheffield Salary: £75,000 - £78,500 + Fully Hybrid Role + Excellent Benefits + Pension + Holidays Do you have experience in portfolio project management with an IT background? Are you looking for an autonomous role where you'll … impressive IT project team? This leading healthcare organisation is going through an exciting growth phase. They have invested heavily in their technology to ensure they provide the highest quality of patient care. Their innovative projects focus on Tech-for-Good, genuinely making a difference to people's lives. The Head of Digital, Data and Technology Portfolio Delivery … across the business. Working cross-functionally, you'll deliver improvements ranging from small enhancements to major programmes. The ideal candidate will have a proven track record in portfolio project delivery, governance, and data protection, as well as experience in systems integration. This is a unique opportunity to drive real impact in a growing healthcare organisation supporting over More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Head of Portfolio Delivery (Digital, Data and Technology)

Oxfordshire, South East, United Kingdom
Hybrid / WFH Options
Rise Technical Recruitment Limited
Head of Portfolio Delivery (Digital, Data and Technology) Locations: Bristol, Birmingham, Leeds, Maidstone, London, Manchester, Essex, Brighton, Oxford, Sheffield Salary: £75,000 - £78,500 + Fully Hybrid Role + Excellent Benefits + Pension + Holidays Do you have experience in portfolio project management with an IT background? Are you looking for an autonomous role where you'll … impressive IT project team? This leading healthcare organisation is going through an exciting growth phase. They have invested heavily in their technology to ensure they provide the highest quality of patient care. Their innovative projects focus on Tech-for-Good, genuinely making a difference to people's lives. The Head of Digital, Data and Technology Portfolio Delivery … across the business. Working cross-functionally, you'll deliver improvements ranging from small enhancements to major programmes. The ideal candidate will have a proven track record in portfolio project delivery, governance, and data protection, as well as experience in systems integration. This is a unique opportunity to drive real impact in a growing healthcare organisation supporting over More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Head of Portfolio Delivery (Digital, Data and Technology)

Birmingham, West Midlands, West Midlands (County), United Kingdom
Rise Technical Recruitment
Head of Portfolio Delivery (Digital, Data and Technology) Locations: Bristol, Birmingham, Leeds, Maidstone, London, Manchester, Essex, Brighton, Oxford, Sheffield Salary: £75,000 - £78,500 + Fully Hybrid Role + Excellent Benefits + Pension + Holidays Do you have experience in portfolio project management with an IT background? Are you looking for an autonomous role where you'll … impressive IT project team? This leading healthcare organisation is going through an exciting growth phase. They have invested heavily in their technology to ensure they provide the highest quality of patient care. Their innovative projects focus on Tech-for-Good, genuinely making a difference to people's lives. The Head of Digital, Data and Technology Portfolio Delivery … across the business. Working cross-functionally, you'll deliver improvements ranging from small enhancements to major programmes. The ideal candidate will have a proven track record in portfolio project delivery, governance, and data protection, as well as experience in systems integration. This is a unique opportunity to drive real impact in a growing healthcare organisation supporting over More ❯
Employment Type: Permanent
Salary: £75000 - £78000/annum Holiday + Pension
Posted:

Head of Portfolio Delivery (Digital, Data and Technology)

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Rise Technical Recruitment Limited
Head of Portfolio Delivery (Digital, Data and Technology) Locations: Bristol, Birmingham, Leeds, Maidstone, London, Manchester, Essex, Brighton, Oxford, Sheffield Salary: £75,000 - £78,500 + Fully Hybrid Role + Excellent Benefits + Pension + Holidays Do you have experience in portfolio project management with an IT background? Are you looking for an autonomous role where you'll … impressive IT project team? This leading healthcare organisation is going through an exciting growth phase. They have invested heavily in their technology to ensure they provide the highest quality of patient care. Their innovative projects focus on Tech-for-Good, genuinely making a difference to people's lives. The Head of Digital, Data and Technology Portfolio Delivery … across the business. Working cross-functionally, you'll deliver improvements ranging from small enhancements to major programmes. The ideal candidate will have a proven track record in portfolio project delivery, governance, and data protection, as well as experience in systems integration. This is a unique opportunity to drive real impact in a growing healthcare organisation supporting over More ❯
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Head of Service Delivery

Slough, Berkshire, United Kingdom
Hybrid / WFH Options
Modix International
This is a Permanent , Full Time vacancy that will close in a month at 23:59 BST . The Role Head of IT Service Delivery Join Cox Automotive Europe as our new Head of IT Service Delivery , where you'll lead a dynamic team shaping the future of technology services across a global … innovative organisation. About the Role We're on the lookout for a strategic and hands-on leader to own the end-to-end delivery of IT services-covering Service Desk, End User Computing, Major Incident, Change & Problem Management, Service Transition, and Supplier Management. As part of our Product & Technology Group , you'll drive a culture of … management, and major incident response Drive continual improvement through data, insight, and collaboration Act as a key liaison between senior stakeholders , service providers, and CAPTG teams Support the Director of Service & Infrastructure and deputise when needed What You'll Bring 5-10 years of experience in IT Service Delivery Management Proven leadership in a complex, multi-site More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of IT Portfolio Delivery

London, South East, England, United Kingdom
Morgan Law
A leading Non Profit are seeking a Head of Portfolio Delivery to manage a team of project managers and business analysts and improve their strategy when it comes to project delivery. As the Head of DDaT Portfolio Delivery, you will bring substantial experience to the role, demonstrating a deep understanding of the … technical project lifecycle, its phases, and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential, enabling effective governance, execution, and optimisation of complex project portfolios. To be considered for this role, you must demonstrate a proven track record of strategic leadership, having operated as a Project or Programme Lead within a Digital, Data … both strategic and operational meetings in the Director's absence, and preparing and presenting policy and strategic documents to Executive and Strategic Leadership Teams. Responsibilities: Technical Acumen: Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in technical data projects such as AI, ML, and RPA, as well as digital projects focusing on UX More ❯
Employment Type: Full-Time
Salary: £72,000 - £78,000 per annum
Posted:

Head of Digital Strategic Delivery

Dundee, Angus, United Kingdom
NHS National Services Scotland
our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. Position: Head of Digital Strategic Delivery at NHS Tayside This role requires a person with proven strategic and operational leadership experience and excellent leadership skills. … The successful candidate should have extensive knowledge of service delivery, application management and support, cyber security, and related policies. They will direct a range of programmes and lead a highly effective team through the transition to Digital Technologies. Reporting directly to the Director of Digital Technology, you will support the delivery of the Digital … and programmes, some extending outside NHS Tayside in partnership with external agencies such as Scottish Government, National Services Scotland, and NHS Boards consortiums. The successful candidate will oversee the delivery of services within Primary and Secondary Care, Health and Social Care Partnership, Out of Hours Services, Community Services, Prison, and Forensic Services. Working closely with the Digital More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Change Delivery - International Markets and Multinational

London, South East, England, United Kingdom
QBE Management Services (UK) Limited
Primary Details Time Type: Full time Worker Type: Employee Head of Change Delivery - International Markets and Multinational The Opportunity QBE is seeking a strategic and delivery-focused leader toplay a leading role in our 5-year ModernisationProgramme looking to transform our technology and business operations.The role will join our Transformation & Technology function as Head of … change roadmap across our International Markets and Multinational Business Units (aligning technology with our business strategy to support our ambitious growth targets) Championing innovation and scalability , embedding a culture of continuous improvement with a strong focus on technology trends in London Markets and Multinational Lead a team of Programme Managers, Project Managers and Business Analysts, overseeing planning, governance … resource and budget management and ensuring alignment with our delivery standards Your New Role Lead a team of transformation and technology program and project management professionals assigned to the International Markets and Multinational business areas, ensuring successful delivery outcomes. Act as a valued partner to our Business Sponsors, helping to translate business strategy into a deliverable technology More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Head of Change Delivery - UK Markets

London, South East, England, United Kingdom
QBE Management Services (UK) Limited
Primary Details Time Type: Full time Worker Type: Employee Head of Change Delivery –UK Markets The Opportunity QBE is seeking a strategic and delivery-focused leader to play a leading role in our 5-year Modernisation Programme looking to transform our technology and business operations.The role will join our Transformation & Technology function as Head of … the Technology change roadmap across our UK Markets Business Units (aligning technology with our business strategy to support our ambitious growth targets) Championing innovation and scalability , embedding a culture of continuous improvement with a strong focus on technology trends in UK Retail, Commercial and E-Trade Insurance Lead a team of Programme Managers, Project Managers and Business Analysts … overseeing planning, governance, resource and budget management and ensuring alignment with our delivery standards Your New Role:?? Lead a team of transformation and technology program and project management professionals assigned to the UK Markets business areas, ensuring successful delivery outcomes. Act as a valued partner to our Business Sponsors, helping to translate business strategy into a deliverable More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Head of Customer Experience and Delivery

Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
HAYS
Head of Customer Experience required on a hybrid basis in central Bristol (a day a week in London needed) Your new company Ready to lead the charge in transforming customer experience at one of the UK's most exciting fintech scale-ups? This business are looking for a visionary Head of Customer Experience to take … our service to the next level and make their customer journey a true market differentiator (this role is hybrid between Bristol and London) Your new role As the Head of Customer Experience, you will be instrumental in ensuring this business's customer experience is best-in-class and a key differentiator for their product. You'll drive strategic … improvements in customer service and service delivery across the business, working collaboratively with both internal and external stakeholders. Strategic Leadership & Function Build-Out: Define and execute the overarching customer experience strategy for the company, aligning it with company-wide objectives and market demands. Build out and lead their dedicated customer experience teams: the Knowledge Team, Quality Assurance and Performance More ❯
Employment Type: Permanent
Salary: GBP 70,000 - 80,000 Annual
Posted:

Head of Client Delivery

Solihull, West Midlands, England, United Kingdom
Hybrid / WFH Options
Robert Walters
Head of Client Delivery Salary : £70,000 to £80,000 plus cash car allowance and bonus Location : Solihull Keywords : client delivery, senior leadership, collaborative environment, professional growth, strategic accounts, cross-functional teams, mentoring, continuous improvement A leading solutions provider is seeking a Head of Client Delivery to join their UK-based team in … Solihull. This pivotal senior leadership position offers you the chance to shape and optimise client-facing delivery operations, ensuring exceptional service across all clients and regions. This role provides an exciting opportunity for someone passionate about delivering excellence and driving continuous improvement. You will be empowered to lead high-performing teams, manage strategic accounts, and play a key part … in the organisation's client engagement strategy. What you'll do: As Head of Client Delivery, you will play an instrumental role in shaping how clients experience the organisation's services from onboarding through ongoing partnership. Your day-to-day responsibilities will involve guiding multiple delivery managers and their pods towards shared goals while fostering an More ❯
Employment Type: Full-Time
Salary: £70,000 - £80,000 per annum
Posted:

Head of Customer Experience and Delivery

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Hays
Your new company Ready to lead the charge in transforming customer experience at one of the UK's most exciting fintech scale-ups? This business are looking for a visionary Head of Customer Experience to take our service to the next level and make their customer journey a true market differentiator (this role is hybrid between Bristol … and London) Your new role As the Head of Customer Experience, you will be instrumental in ensuring this business's customer experience is best-in-class and a key differentiator for their product. You'll drive strategic improvements in customer service and service delivery across the business, working collaboratively with both internal and external stakeholders. Strategic Leadership … aligning it with company-wide objectives and market demands. ? Build out and lead their dedicated customer experience teams: the Knowledge Team, Quality Assurance and Performance Team, and Implementation and Delivery, fostering a high-performance culture across all functions. ? Own and optimise our Customer Experience (CE) technology stack and tools, ensuring system accuracy and a month-over-month improvement in More ❯
Employment Type: Permanent, Work From Home
Salary: £80,000
Posted:
Head of Delivery
the UK excluding London
10th Percentile
£72,350
25th Percentile
£72,500
Median
£75,000
75th Percentile
£90,625
90th Percentile
£110,750