ICT Apprentice Technician
Redditch, Worcestershire, England, United Kingdom
QA
resolution in response to customer calls/change requests received via the Service Desk. Problems could be either hardware or software related. Provide first line fault resolution for all ICT users. Install new and relocated ICT equipment at sites as directed. Undertake routine support, maintenance and troubleshooting of all hardware and software connected to the corporate network inline … with agreed procedures. Undertakeperformance monitoring of all hardware and software connected to the corporate network inline with agreed procedures. Working with the ICT Technician to ensure the ICT inventory is kept current and is updated inline with agreed standards. Provide support to users of the dial-in/remote access services. Undertake fault finding and fault resolution More ❯
Employment Type: Full-Time
Salary: £14,526 per annum
Posted: