1 to 25 of 76 Permanent IT Analyst Jobs in the UK excluding London

IT Service Desk Analyst/1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line Support Analyst to join our Leeds based law firm on a permanent basis. IT Service Desk Analyst/1st Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to within a set More ❯

Role: IT Analyst Location: Springvale, Northern Ireland Rate : £28.00 FCSA Umbrella (Inside IR35) OR £20.00 Paye Duration: 12 months We are looking for an IT Analyst to support the IT systems and infrastructure of an automotive company s manufacturing shopfloor. IT Analysts will provide; IT system and infrastructure support. Conduct updates, upgrades, and … other maintenance tasks for hardware and software. Ensure services achieve and maintain compliant to IT Security, SOX, and IT Internal Controls. Requirements: An IT related degree or IT experience. Prior experience managing and resolving IT issues across multiple business units. Experience working with global teams. More ❯

Role: IT Analyst Location: Springvale, Northern Ireland Rate : £28.00 FCSA Umbrella (Inside IR35) OR £20.00 Paye Duration: 12 months We are looking for an IT Analyst to support the IT systems and infrastructure of an automotive company’s manufacturing shopfloor. IT Analysts will provide; IT system and infrastructure support. Conduct updates, upgrades, and … other maintenance tasks for hardware and software. Ensure services achieve and maintain compliant to IT Security, SOX, and IT Internal Controls. Requirements: An IT related degree or IT experience. Prior experience managing and resolving IT issues across multiple business units. Experience working with global teams. More ❯

The IT Analyst role in the Not For Profit sector involves supporting and maintaining IT systems and ensuring the smooth operation of technology services. This role is based in London and requires a proactive individual with strong technical skills. Client Details The employer is a small-sized organisation operating within the Not For Profit sector. Description The … post holder will be responsible for supporting IT infrastructure, cloud services, BI reporting and digital tools to meet he needs of a remote workforce and a worldwide network of contractors, volunteers and members. You will do this by contributing to our IT strategy and IT operations to deliver value to our community by: Providing technical insights and … recommendations to improve IT systems, business intelligence, and cloud services in line with industry trends. Supporting and administering Microsoft 365 (M365), Azure, Entra and SQL environments to ensure reliable, secure, and scalable services. Developing and maintaining Power BI dashboards and reports to provide actionable insights for stakeholders. Collaborating with the Head of IT, MSP's and internal teams More ❯

Herefordshire village of Much Marcle, Westons Cider is an independent cider-making company, making premium award-winning ciders since 1880. We are seeking a motivated and detail-oriented Junior IT Analyst to support our IT operations, data reporting, and infrastructure. This entry-level role is ideal for candidates with foundational knowledge in IT systems, API development … system integrations. Create and maintain Power BI dashboards and reports to support business decision-making. Support onboarding processes including setting up user accounts, workstations, and mobile devices. Participate in IT projects such as system upgrades, migrations, and deployments. Maintain inventory of IT assets and ensure proper documentation. Follow IT policies, procedures, and security protocols. The successful candidate … to demonstrate the following skills/experience/qualifications: A degree or diploma in Information Technology, Computer Science, or a related field (or equivalent). Previous experience in an IT support or analyst role. Familiarity with Windows operating systems, Microsoft Dynamics NAV and/or Business Central. Experience with Power BI for data visualization and reporting. Exposure to More ❯

IT Support Analyst - £30,000 to £33,000 - onsite Belfast client are looking to add an IT Support Analyst to their growing 24/7 team. With solid hands-on IT support experience gained within an ITIL enterprise environment you will have a strong interest in networking and Firewall management. What you'll need: Proven … network engineering experience or IT Helpdesk background. Ideally knowledge of Cisco or Juniper (routing, switching, security). Adtran exposure highly advantageous. Worked within an ITIL environment Enterprise network support a plus Windows OS and server support Happy to work nights and days - shift allowance offered Keen to learn and develop For more information on this 24/7 opportunity … in Belfast please contact (see below) IT Support Analyst - 24/7 - £30,000 to £33,000 + shift allowance - onsite More ❯

IT Risk and Policy (GRC) Analyst Permanent - Up to £38k + strong benefits Location: Hybrid - Leatherhead Your new company A leading construction and development company in Surrey is currently looking for an IT Risk and Policy (GRC) Analyst to come in and support the existing IT Risk & Policy Manager with the day-to-day tasks … involved with managing the risks of the IT infrastructure for the organisation. The role is full-time, with a hybrid working pattern, usually around 2/3 days a week in the office. Your new role You will be supporting the IT Risk & Policy Manager across a broad variety of work, with the ability to gain a lot … of different experience across multiple areas. The Analyst is responsible for managing IT risks, monitoring audit actions, maintaining IT policies and procedures, and supporting GDPR compliance. The role combines technical and governance aspects, with a focus on standards and regulations, whilst ensuring collaboration across the business to ensure strong IT practices are put in place. Ensuring More ❯

IT Support Analyst – IT MSP Full-time, Permanent Edinburgh Hybrid/Onsite (must be able to commute to Edinburgh regularly) £30,000 - £38,000 p.a starting salary Excellent benefits The Organisation This fantastic opportunity is with a highly reputable, award-winning managed service provider. They are a tier 1 Microsoft Partner with other key strategic partnerships. Market … package & training programme, high employee satisfaction, & a list of reliable, long-term clients that they are already engaged with. The Job & Skillset This position is hiring for an experienced IT support analyst or engineer, working across all levels of support, from Tier 1 to Tier 3. Wide variety of tasks & support needs, it is important that this More ❯

IT Technician/Helpdesk Support Engineer/Service Desk Analyst An excellent opportunity for an enthusiastic IT professional to provide first and second line IT support, deliver maintenance, and assist with technical projects across multiple client sites. This is a hands-on role within a growing managed services environment. If you’ve also worked in the … following roles, we’d also like to hear from you: IT Engineer, Helpdesk Analyst, Second Line Support Engineer, Network Technician, Systems Support Engineer, Desktop Support Technician SALARY: £27,000 - £31,000 per annum (depending on experience and qualifications) + Benefits (see below) LOCATION: Based at the offices in Burnley with flexitime and opportunities for hybrid working. Candidates must … live within an easy commute to Burnley. JOB TYPE: Full-Time and Part-Time, Permanent Positions Available JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Support Engineer/Service Desk Analyst to join a proactive IT support team, providing technical assistance, maintenance, and project support to clients. As an IT More ❯

IT Support Analyst Full time/Competitive salary/Cheltenham office based (Direct applicants only – no recruitment agencies please) We are looking someone who is customer-focused, technically skilled, and eager to learn within a fast-paced environment. As IT Support Analyst you will provide 1 st and 2 nd line technical support to end-users … across the company (including remote colleagues). You will lead on troubleshooting hardware, software, and network issues, maintaining IT systems, and ensuring all users receive timely and effective assistance. You’ll work closely with the Head of IT to make sure we are getting the most out of our internal and telephony systems. This is a varied, hands … conflicting priorities. A strong communicator who combines technical excellence with interpersonal skills, along with a can-do attitude, specific accountabilities include: Act as the first point of contact for IT-related issues via phone, email, or helpdesk system to users throughout the company Undertake Desktop and Server Administration tasks Support user accounts, permissions, and access control through Active Directory More ❯

IT & OT Asset Analyst Location: Newport Job Type: Full-time Salary £52,107 Reed Technology is seeking a highly skilled and proactive IT & OT (Operational Technology) Asset Analyst to join their clients IT Commercial and Contracts Team. This pivotal role within the IT Service Management function is essential for managing the end-to-end … lifecycle of all IT and OT assets, including hardware, software, licenses, and other technology-related items. The IT & OT Asset Analyst will ensure assets are tracked, maintained, and optimised throughout their lifecycle, ensuring compliance with policies, industry standards, and regulatory requirements while driving continuous improvement in asset management practices. Day-to-day of the role: Assist in … maintaining accurate records for both IT and OT assets across multiple platforms, ensuring comprehensive data is available in asset management systems like ServiceNow and CMDB. Support the Asset Manager in managing the full lifecycle of IT and OT assets, from procurement to decommissioning, ensuring all relevant asset information is captured and updated regularly. Help ensure that asset management More ❯

IT Service Delivery Analyst 📍 Swindon 📅 Initial 12-month contract (potential to extend or convert to permanent) About the Role Looking for a skilled and proactive IT Service Delivery Analyst to provide frontline IT support within a busy technical environment. This position plays a key role in ensuring the smooth operation of IT systems, supporting … end users, and contributing to wider IT service delivery. You’ll be the first point of contact for technical issues, working hands-on with hardware, software, and first-line network support. The role offers the chance to work in a complex, highly regulated environment with exposure to modern IT practices and the opportunity to develop your expertise further. … Key Responsibilities Provide first-line technical support across hardware, software, networks, and local site systems (including telecoms, servers, and applications). Install, configure, and maintain IT equipment, applications, and core infrastructure. Manage incidents and service requests in line with SLAs, escalating complex issues where necessary. Coordinate IT procurement and vendor relationships, maintaining accurate documentation and knowledge sharing. Support More ❯

Junior IT Support Analyst Salary up to £24K Based onsite in Bromley, Kent - Monday - Friday 9:00am - 5:30pm Are you a recent school or college graduate with excellent academic achievements, eager to launch your career in IT support? Look no further, as we have an exciting opportunity tailored just for you! At Excelcare we have an … exciting opportunity for a Junior IT Support Analyst to join our IT Department and support over 3100 users and work collaboratively as part of a wider team. We are continuing growth within the department and organisation. You would be joining at a pivotal time, while we embark upon our digital transformation program. The goal is for our … support requests from end-users via telephone. Efficiently monitor and manage the ticket queue for incoming requests. Prioritise and schedule problems, with the option to escalate issues to the IT Support Team or IT Support Manager when necessary. Build strong rapport with customers to gather problem details effectively. Access knowledge bases and FAQ resources on the Extranet/ More ❯

IT Infrastructure Analyst £35,000 - £45,000 Sheffield We are looking for an experienced IT infrastructure analyst to come in and hit the ground running with our client who are the leading manufacturing/engineering organisation. The successful candidate will provide support to an extensive system catalogue across a widespread site operating at a 3rd line … level. Role Overview: Play a key part in the smooth running of the IT infrastructure from network to server stack. Managing physical IT environment, i.e. servers, network switches, etc. Participating in project work, including development of new services, Continual Service Improvement projects and ad hoc operational projects. Assessing risks, identifying critical service and system dependencies and implementing countermeasures. More ❯

IT Support Analyst – Edinburgh Hybrid | Permanent | Excellent Benefits | Career Development Lorien is proud to be partnering with a leading organisation in the scientific and technology sector, currently seeking an IT Support Analyst to join their Edinburgh-based team. This is a fantastic opportunity for someone with strong 1st and 2nd line support experience who’s looking … dynamic, collaborative environment. You’ll be joining a business that’s making a real impact globally, supporting cutting-edge work across multiple disciplines. As part of a close-knit IT team, you’ll play a key role in supporting users, maintaining systems, and contributing to projects that drive innovation and operational excellence. What You’ll Be Doing Providing first … business applications. Supporting Microsoft 365, Active Directory, and other enterprise platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network connectivity, security, and backup solutions. Participating in IT projects including system upgrades and security enhancements. Delivering excellent customer service and clear communication across all levels of the business. What We’re Looking For We’re looking for More ❯

IT Security Analyst Bromsgrove Permanent Salary c£35k This is an exciting opportunity for an IT Security Analyst to join our client’s experienced and collaborative IT team. The company is growing and therefore they offer excellent opportunities to progress. The role will focus on supporting and implementing new ways of working to protect the … company from a range of cyber and security threats. Candidates will need 2/3 years’ experience of working as a Security Analyst, including monitoring vulnerability and threats, risk mitigation and implementation of robust security policies. This role is to be based at the Bromsgrove office but regular travel to Tewkesbury as required. Hybrid working an option after initial … playbooks, under the supervision of the Cyber Security Consultant. Conduct root cause analysis and document findings and lessons learned from security incidents with the Cyber Security Consultant. Work with IT and security teams to contain and resolve threats. Keep incident logs, reports, and tickets updated within incident tracking systems. Assist in threat intelligence gathering and analysis to enhance detection More ❯

Job Title: IT Business AnalystLocation: Hybrid working (1-2 days in the office based in Central London)Contract: Permanent, Full TimeHours: Full time, 5 days per week, 34.5 Hours: 9:00am - 5:00pm Salary: £50,084 per annum The Role of IT Business Analyst Our client, a globally recognised charity headquartered in the UK, is seeking an … experienced IT Business Analyst to join their IT team on a permanent, full-time basis starting in early February 2026. This role will play a key part in supporting the delivery of major organisational change initiatives with a technology focus. Key Responsibilities Identify and analyse business and technical requirements to support change initiatives. Produce clear documentation to … reports on both projected and realised outcomes Monitor and report on progress across all pipeline initiatives About you This position is ideal for candidates with previous experience in an IT Business Analyst role, who can commit to attending site 1-2 days a week in Central London. Candidates should also have the following demonstrable experience: Conducting analysis and More ❯

This luxury brand are seeking a Systems Analyst to provide day-to-day operational support across our IT systems, infrastructure, and cloud services — with a particular focus on our Microsoft 365 environment and user support, alongside contributing to our cyber security best practices and system integrity initiatives . This role will work closely with internal teams, external support … filtering and Anti-Virus software . Participate in vulnerability management, incident response coordination, and system security reviews. Help maintain system documentation, asset registers, and compliance records in line with IT policies and data protection regulations. Project Support Assist with IT infrastructure upgrades, cloud service migrations, and new system rollouts. Coordinate system testing, end-user training, and post-implementation … support. Collaborate with external IT support providers on escalations, service improvements, and ongoing system enhancements. Process & Documentation Maintain up-to-date documentation of IT systems, configurations, procedures, and security protocols. Support the continuous improvement of IT operational processes and incident management workflows. Skills & Experience Required Proven experience in a Systems Analyst, IT Support Analyst More ❯

IT Security Analyst Location: London - Remote with occasional travel to office Salary: £50,000 + Flexible Benefits Scheme Contract type: Permanent About the Role Morson Edge have partnered with a leading organisation to recruit a skilled IT Security Analyst to play a key role in protecting our clients digital infrastructure. You’ll monitor security systems, analyse … threats, and respond to incidents ensuring the confidentiality, integrity, and availability of information assets. Working closely with the IT Security Manager, you’ll help strengthen defences, resolve security issues, and contribute to a proactive cyber-security culture. Key Responsibilities Monitor the organisation’s networks and systems for potential security issues. Investigate and resolve cyber incidents promptly and effectively. Implement … manage security measures including firewalls, encryption, and endpoint protection. Maintain clear documentation of breaches, assessments, and remediation actions. Conduct vulnerability testing, penetration testing, and risk assessments. Collaborate with the IT Security Manager to identify and mitigate network vulnerabilities. Analyse logs from multiple sources to detect and respond to abnormal activity. Assist with internal and external security audits and compliance More ❯

IT Support Analyst -1st Line Support Crica £25,000 - £30,000+ Southampton We're looking for a proactive and customer-focused 1st Line IT Support Analyst to join a busy service desk team supporting users across multiple sites. This is a hands-on role providing front-line technical support for a wide range of systems … and applications. Key Responsibilities: Act as the first point of contact for IT queries via phone and remote support Log and track support tickets, ensuring timely resolution and clear communication Troubleshoot issues across Windows environments, networks, email, and telecoms Assist with user account management and basic system administration Escalate complex issues to senior team members or third-party providers … What You'll Need: Solid understanding of IT systems and troubleshooting Experience supporting Windows OS and basic networking Strong communication and problem-solving skills A professional, organised, and adaptable approach If this role sounds of interest, please apply today More ❯

IT Service Desk Analyst – £30,000 to £35,000 - Salisbury or Witney Are you an experienced IT Support professional looking for your next step? My client, a well-established law firm, is seeking an IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity to work in a … professional environment where technology plays a key role in supporting legal operations. Role: You'll be the first point of contact for all IT issues, providing first-line technical support to users across the business. You'll diagnose and resolve hardware, software, and networking issues, log and manage tickets through the service desk, and escalate more complex problems when … all while delivering exceptional customer service. You'll also contribute to training, documentation, and collaboration with 2nd line teams to keep systems running smoothly. Experience Needed: Experience in an IT service desk or technical support role (ideally 3–4+ years) Strong knowledge of Windows OS, Microsoft 365, Entra, Intune, Active Directory & Teams Excellent communication and problem-solving skills Calm More ❯

IT Support/IT Service Desk Analyst will act as the first point of contact for IT support requests and incidents, providing effective and efficient technical assistance across the organisation. This role requires strong communication skills, a proactive approach to problem-solving, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities … Serve as the initial point of contact for IT support requests and incidents. Prioritise, manage, and resolve Service Desk calls, escalating issues when necessary. Investigate and troubleshoot technical problems across various systems and devices. Communicate clearly with users at all levels, translating technical issues into plain language. Create and manage user accounts across multiple systems. Monitor and release quarantined … Windows 11 Microsoft 365 Suite Two-Factor Authentication tools BigHand Digital Dictation iManage Work10 (Document Management System) iOS mobile devices Candidate Requirements A minimum of 12 months’ experience in IT Support or Service Desk, ideally within the Legal, Financial, or Professional Services sectors ideal Strong working knowledge of Microsoft Windows and Microsoft Office applications. A good understanding of audio More ❯

IT Service Desk Analyst – Edinburgh Are you an experienced IT support professional ready to take the next step in your career? Our client, a highly respected name in the professional services sector, is looking for a proactive and customer-focused IT Service Desk Analyst to join their collaborative team in Edinburgh . 💼 What You’ll … Do: As the first point of contact for IT support, you’ll provide 1st and 2nd line assistance across a wide range of technologies, from laptops and mobile devices to software applications and AV setups. You will play a key role in keeping the business running smoothly and securely. 🛠️ Tech Stack Includes: Dell laptops & Windows 11 Microsoft 365 iManage … Work10 BigHand Digital Dictation iOS mobile devices Two-Factor Authentication tools 👤 Your background: 12+ months’ experience in IT support or service desk Strong Microsoft Windows & Office knowledge Excellent communication and problem-solving skills Experience in Legal, Financial, or Professional Services (preferred) A full UK driving licence is a bonus This is a fantastic opportunity to join a forward-thinking More ❯

IT Technical Analyst Location: KnutsfordOnsite Salary: £35,000 - £45,000 + benefits Are you a proactive and technically minded IT professional looking to take the next step in your career? I am currently partnering with fantastic organisation that is investing heavily in its technology and people. They are seeking a Technical Analyst to join their established … design, implement and optimise infrastructure solutions. You will be part of a collaborative, forward-thinking environment where professional growth and learning are genuinely encouraged. The Role: As a Technical Analyst, you will play a key part in delivering infrastructure projects and enhancing the organisation's IT security and configuration standards. You will act as a third line escalation … and procedures Supporting software deployments and integrations across hybrid environments Performing system upgrades, patches and maintenance to ensure stability and security Collaborating with external vendors and service providers Maintaining IT security through proactive monitoring and incident response About You: You will bring a solid background in IT infrastructure and a strong understanding of both on premises and cloud More ❯

IT Service Desk Analyst - £30,000 to £35,000 - Salisbury or Witney Are you an experienced IT Support professional looking for your next step? My client, a well-established law firm, is seeking an IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity to work in a More ❯