25 of 25 Permanent ITIL Certification Jobs in the UK excluding London

Head of IT

Hiring Organisation
Eligo Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£75,000 - £90,000 per annum
experience managing macOS environments Strong experience with externally hosted systems Proven ability in IT services and infrastructure design and management Experience with virtualisation technologies ITIL certification or strong ITIL knowledge Experience with Mobile Device Management (MDM) Strong technical project management skills Excellent communication and people management skills ...

Senior Deskside Engineer

Hiring Organisation
Michael Page Technology
Location
Manchester, Lancashire, United Kingdom
Employment Type
Permanent
Salary
GBP 45,000 - 55,000 Annual
troubleshoot and resolve hardware, software, network, and system issues. line management or team lead experience Demonstrated ability to work effectively in a team environment ITIL certification or experience? Excellent communication, customer service, and interpersonal skills Experience of Service management tools eg ServiceNOW, SysAID etc Willingness to learn ...

Head of Service and Operations

Hiring Organisation
Lorien
Location
Glasgow, City of Glasgow, United Kingdom
Employment Type
Permanent
Proven experience leading service delivery or operations functions in a tech-driven environment. Strong knowledge of Microsoft Azure (cost management, monitoring). Familiarity with ITIL frameworks and ITSM tools (Halo or similar). Experience implementing automation and AI within service management. Data-led mindset with hands-on experience using … Power BI or similar tools. Excellent stakeholder management and communication skills. Desirable: ITIL Certification Azure Certifications Financial services or SaaS experience Should the above sound like you, please send a copy of your latest CV for a confidential discussion Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio ...

Head of Service and Operations

Hiring Organisation
Lorien
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Proven experience leading service delivery or operations functions in a tech-driven environment. Strong knowledge of Microsoft Azure (cost management, monitoring). Familiarity with ITIL frameworks and ITSM tools (Halo or similar). Experience implementing automation and AI within service management. Data-led mindset with hands-on experience using … Power BI or similar tools. Excellent stakeholder management and communication skills. Desirable: ITIL Certification Azure Certifications Financial services or SaaS experience Should the above sound like you, please send a copy of your latest CV for a confidential discussion Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio ...

3rd Line Support Manager

Hiring Organisation
Alexander Edward James Consulting Limited
Location
Northern Ireland, United Kingdom
Employment Type
Permanent
Salary
£75,000
Computing (advantageous). Experience using IT Service Management tools (e.g. ServiceNow). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal abilities. ITIL certification (Foundation or above) preferred. Key Responsibilities: Line management of a diverse technical team, including performance reviews, training plans and resource planning. Representing ...

Senior IT Support Technician

Hiring Organisation
Hays
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£30,000
Poly phones Experience working with VMware Virtual Data Center and Microsoft Hyper V Experience with Android Mobile devices Experience working with Veeam Backup & Replication ITIL Certified Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying ...

Ticketing Operations Lead

Hiring Organisation
Robert Walters
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£75,000
tools and incident management platforms. Experience managing major incidents, on-call rotations, and post-incident reviews. Strong stakeholder management, communication, and vendor liaison skills. ITIL certification or equivalent experience in ITIL-aligned service management environments. Attention to detail in handling payment disputes and compliance reporting. What Sets ...

Service Architect

Hiring Organisation
Experis
Location
Forton, Lancashire, UK
opportunities to enhance service performance and cost efficiency. Required Skills & Experience Proven experience in service architecture or IT service design roles. Strong understanding of ITIL framework and service management principles. Knowledge of enterprise infrastructure and application landscapes. Ability to create detailed service models and operational documentation. Excellent stakeholder engagement … eligible to obtain SC clearance Ability to work with sensitive and classified information in compliance with government and organizational security policies. Preferred Qualifications ITIL certification (Foundation or higher). Experience in large-scale enterprise or government environments. xkybehq Familiarity with service modeling tools and frameworks. Must hold ...

Product Manager - (Software Applications)

Hiring Organisation
Daniel James Resourcing Ltd
Location
South East London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
stakeholder management and communication skills. Proven ability to drive continuous improvement, optimise tools and lead on enhancements. Strong analytical and problem-solving capabilities. Desirable: ITIL certification or similar. Experience delivering product or technical roadmaps. Degree in IT, Computer Science or related discipline. Why This Role Is Exceptional ...

Product Owner - (SaaS Application)

Hiring Organisation
Daniel James Resourcing Ltd
Location
South East London, London, United Kingdom
Employment Type
Permanent, Work From Home
stakeholder management and communication skills. Proven ability to drive continuous improvement, optimise tools and lead on enhancements. Strong analytical and problem-solving capabilities. Desirable: ITIL certification or similar. Experience delivering product or technical roadmaps. Degree in IT, Computer Science or related discipline. Why This Role Is Exceptional ...

Clinical Systems Manager

Hiring Organisation
Robert Half
Location
Chippenham, Wiltshire, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£70,000
system management, vendor engagement, and project delivery. Excellent communication, problem-solving, and stakeholder management skills. Relevant qualifications (e.g., Computing degree, Microsoft/Citrix/ITIL certifications). Able to work autonomously and participate in on-call/occasional after-hours work. On Offer Salary up to £70,000 Remote ...

1st Line / 2nd Line Engineer

Hiring Organisation
Oscar Technology
Location
Derby, Derbyshire, England, United Kingdom
Employment Type
Full-Time
Salary
£25,000 - £28,000 per annum
support environment Confident communicator with a customer-first mindset Desirable (not required): Exposure to Azure/Azure AD Experience with endpoint builds or imaging ITIL certification CompTIA A+ or similar Scripting or automation basics (PowerShell) Oscar Associates (UK) Limited is acting as an Employment Agency in relation ...

Senior HPC Engineer

Hiring Organisation
Deerfoot Recruitment Solutions Ltd
Location
Haywards Heath, West Sussex, England, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £65,000 per annum
/time management and communication skills Adaptable, proactive problem-solver with leadership potential Desirable: DevOps (Kubernetes, OpenStack, CICD), cloud, virtualisation, LPIC/CompTIA/ITIL certification, GPU/RAID/HPC cluster experience Benefits include: Competitive salary, annual bonus, enhanced holidays, pension & insurance, flexible benefits (wellness, gym, dining ...

IAM Engineer

Hiring Organisation
Sopra Steria
Location
Stevenage, Hertfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
SCCM) and related configuration tools Email security and routing (Postfix/Sendmail, Cisco IronPorts) Microsoft Certifications (MCP, MCITP, MCSE, MCSA, MCTS) Federation technologies (PingFederate) ITIL qualification Employment Type: Full-time, Permanent Location: Stevenage, Portsmouth & Newport Security Clearance Level: Must be eligible for SC Internal Recruiter : Carolyne Benefits : 25 days ...

IAM Engineer

Hiring Organisation
Sopra Steria
Location
Portsmouth, Hampshire, England, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £60,000 per annum
SCCM) and related configuration tools Email security and routing (Postfix/Sendmail, Cisco IronPorts) Microsoft Certifications (MCP, MCITP, MCSE, MCSA, MCTS) Federation technologies (PingFederate) ITIL qualification If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please ...

Change Lead - Business Systems

Hiring Organisation
Adecco
Location
Oxfordshire, United Kingdom
Employment Type
Permanent
Salary
£37000 - £43000/annum
implement system upgrades. Communicate effectively about upcoming changes and enhancements. What You Bring: Relevant IT/professional services qualification, or a willingness to attain ITIL certification. Excellent document writing skills. Strong communication and interpersonal skills with the ability to influence others. Exceptional organisational skills, attention to detail ...

Service Lifecycle Manager

Hiring Organisation
VIQU IT Recruitment
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
design services that meet business needs Implement and optimise new systems or processes (e.g. ticketing platforms) to enhance service delivery and efficiency Requirements ITIL certified, with strong practical knowledge of the ITIL framework 7+ years proven experience in IT Service Management 3+ years in a leadership or managerial … role overseeing ITIL processes Hands-on experience running or facilitating CAB meetings Experience implementing new systems or processes, including ticketing platforms Knowledge of governance, due diligence, and formal IT frameworks Excellent communication and stakeholder management skills Experience in legal, insurance, finance, or a related professional services sector (desirable) Advanced ...

Service Delivery Analyst

Hiring Organisation
Vermelo RPO
Location
England, United Kingdom, Manchester
Employment Type
Permanent
across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change, IT Service Continuity, Disaster Recovery, Problem … service issues, drive continuous improvement, and ensure smooth transition of changes into live service. Key Responsibilities: Service Governance & Process Management Embed and mature ITIL aligned processes across Change, Major Incident, Problem, Risk, and Service Continuity. Protect service operations through effective change control and governance. Drive process compliance, efficiency ...

Service Delivery Analyst

Hiring Organisation
Vermelo RPO
Location
Salford, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change, IT Service Continuity, Disaster Recovery, Problem … service issues, drive continuous improvement, and ensure smooth transition of changes into live service. Key Responsibilities: Service Governance & Process Management Embed and mature ITIL aligned processes across Change, Major Incident, Problem, Risk, and Service Continuity. Protect service operations through effective change control and governance. Drive process compliance, efficiency ...

Service Delivery Analyst

Hiring Organisation
Gerrard White
Location
Salford, Greater Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change, IT Service Continuity, Disaster Recovery, Problem … service issues, drive continuous improvement, and ensure smooth transition of changes into live service. Key Responsibilities: Service Governance & Process Management Embed and mature ITIL aligned processes across Change, Major Incident, Problem, Risk, and Service Continuity. Protect service operations through effective change control and governance. Drive process compliance, efficiency ...

IT Service Desk Analyst

Hiring Organisation
Proactive Appointments
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£44,000 - £46,000 per annum
experience of dealing with third-party vendors and contracts, along with a good understanding of Microsoft products, along with strong communication skills and be ITIL qualified. To be considered for this role, you will need the following: - Strong Service Desk knowledge Dealt with Third-Party Vendors and Contracts … site in London with travel to other sites Experience with Microsoft M365 Experience with Active Directory IT audit processes and controls. ITIL Foundation certification If this could be your next career move, joining a growing challenger bank, please forward your CV in the first instance. ...

IT Service Manager

Hiring Organisation
VIQU IT Recruitment
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Service Manager: • 7+ years' experience in IT Service Management, with at least 3 years in a leadership or managerial capacity. • Proven expertise in ITIL processes – particularly Service Design, Transition, Portfolio, Change, and Release Management. • Strong understanding of risk management, compliance, and governance frameworks. • Skilled in ITSM platforms such … ServiceNow, BMC Remedy, or equivalent. • ITIL v3 Foundation; advanced ITIL certifications highly desirable. • Excellent stakeholder communication and vendor management skills. IT Service Lifecycle Manager Birmingham – Permanent – Competitive Salary – Hybrid Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU ...

Head of Technical Projects

Hiring Organisation
Pearson Whiffin Recruitment Ltd
Location
Maidstone, West Malling, Kent, United Kingdom
Employment Type
Permanent
Salary
£90000 - £110000/annum
delivered on time, on budget, and to the highest operational standards. This is a key leadership role overseeing cross-functional project teams, driving ITIL-aligned service excellence, and managing organisational change to support long-term technology strategy. Key Responsibilities Lead, plan, and deliver a diverse portfolio of technical … project delivery and innovation. Skills & Experience Required Proven experience in a senior technical project or programme management role. Strong understanding and practical experience of ITIL frameworks (ITIL qualification preferred). Demonstrated capability in delivering complex change programmes within a dynamic environment. Solid background in budget planning, financial control ...

Head of Technical Projects

Hiring Organisation
Pearson Whiffin IT & Digital
Location
West Malling, Kent, South East, United Kingdom
Employment Type
Permanent
delivered on time, on budget, and to the highest operational standards. This is a key leadership role overseeing cross-functional project teams, driving ITIL-aligned service excellence, and managing organisational change to support long-term technology strategy. Key Responsibilities Lead, plan, and deliver a diverse portfolio of technical … project delivery and innovation. Skills & Experience Required Proven experience in a senior technical project or programme management role. Strong understanding and practical experience of ITIL frameworks (ITIL qualification preferred). Demonstrated capability in delivering complex change programmes within a dynamic environment. Solid background in budget planning, financial control ...

Senior Service Delivery Manager - Digital

Hiring Organisation
Costa Coffee
Location
Wooburn Green, High Wycombe, Buckinghamshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Proficient in financial management with practical experience of budget management. Where you’ll work ...