DemandTrendPermanent ITIL Certification Jobs in the UK excluding London

23 of 23 DemandTrendPermanent ITIL Certification Jobs in the UK excluding London

Service Desk Manager

Glasgow, Lanarkshire, Scotland, United Kingdom
Armstrong Talent Partners
ensure effective handovers and resolution of incidents Own the service desk toolset, ensuring effective ticket management and reporting Produce regular service performance reports for internal stakeholders and clients Support ITIL-aligned processes (incident, problem, change) Collaborate with account managers and project teams to support client onboarding and service transitions Contribute to business continuity and out-of-hours support planning … What Youll Bring: Proven experience leading a high-performing IT Service Desk or support function Strong understanding of ITIL principles and service management best practices Excellent communication and stakeholder management skills Ability to lead under pressure in a fast-paced, client-facing environment Experience working in cloud, infrastructure, or data centre environments is highly desirable Technical background (e.g. Windows … networking, monitoring tools) is a plus ITIL certification or relevant management qualifications preferred Benefits: 33 days annual leave 4 x Death in Service Benefit Contributory Pension Scheme (5% Employer, 5% Employee) Apply now for an immediate interview. More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Support Services Manager

Coventry, Warwickshire, United Kingdom
Hybrid / WFH Options
The Camping and Caravanning Club Ltd
and resolve issues that require external assistance. To support relevant projects across the business to meet wider strategic organisational objectives. We are looking for the following in applications: An ITIL certification Significant experience in a support services or IT service Management role. A strong understanding of IT service management frameworks and implementing best practice. Experience with service desk More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Manager

High Wycombe, Buckinghamshire, United Kingdom
Planet Recruitment
managing 1st to 3rd line support operations. Strong understanding of IT security and safeguarding responsibilities. Desirable skills: Experience in the education sector. Knowledge of school MIS systems. Microsoft or ITIL certifications. Familiarity with SCCM, VLANs, VOIP, mobile device management, and data governance. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the More ❯
Employment Type: Permanent
Salary: £35000 - £42000/annum
Posted:

IT Manager

Flackwell Heath, Buckinghamshire, United Kingdom
Planet Recruitment
managing 1st to 3rd line support operations. Strong understanding of IT security and safeguarding responsibilities. Desirable skills: Experience in the education sector. Knowledge of school MIS systems. Microsoft or ITIL certifications. Familiarity with SCCM, VLANs, VOIP, mobile device management, and data governance. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 42,000 Annual
Posted:

Associate Service Analyst

London, South East, England, United Kingdom
Hybrid / WFH Options
Costa Coffee
business questions. support audit and compliance activities through the extraction and analysis of store and product data. Who you are It’s your unique ingredients we’re interested in: ITIL Qualified An understanding of retail business Problem management – able to analyse data and identify resolution opportunities Experience using EPOS data for sales reporting, stock management, and/or forecasting More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Cyber Security Manager

Wallington, Surrey, England, United Kingdom
Hybrid / WFH Options
Newmarket Holidays
an ISO27001 adoption project Certifications such as a Certificate in Cyber Security Practices, BCS Professional Certifications, Certificate in Information Security Management Principles (CISMP) or a Government Security Cyber Apprenticeship ITIL certifications Proven experience in a cybersecurity role, with a track record of successfully managing security risks and incidents. How I work Committed to delivering timely, on-brief, high-quality More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Lead Network Engineer

Portsmouth, Hampshire, England, United Kingdom
Sopra Steria
IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this More ❯
Employment Type: Full-Time
Salary: £50,000 - £56,000 per annum
Posted:

Lead Network Engineer

Portsmouth, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Sopra Steria Limited
IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Senior Infrastructure Engineer (Networks) - Digital

Bothwell, Lanarkshire, United Kingdom
NHS National Services Scotland
vacancies where a driving licence is required this must be a full UK/EU/EEA licence. It would be great if you also have IT Infrastructure Library (ITIL) qualified Proven track record within NHS Experience in monitoring platforms e.g. SolarWinds Firewall experience Proven track record in the regular use of Cisco and networking products in order to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Cyber Security Manager

South Croydon, Surrey, England, United Kingdom
Hybrid / WFH Options
Gold Group Ltd
Incident management & change Management * Certifications such as a Certificate in Cyber Security Practices, BCS Professional Certifications, Certificate in Information Security Management Principles (CISMP) or a Government Security Cyber Apprenticeship* ITIL certifications* Proven experience in a cybersecurity role, with a track record of successfully managing security risks and incidents This really is a fantastic opportunity for a Cyber Security Manager More ❯
Employment Type: Full-Time
Salary: £70,000 per annum
Posted:

Service Manager

Coventry, West Midlands, United Kingdom
M Group Energy
stakeholders, analyze performance trends, and manage escalations. You promote continual service improvement and contribute to broader service initiatives. You build senior-level relationships, influence outcomes, and share best practices. ITIL certified, with experience in regulated industries; PRINCE2, Lean, Six Sigma, and APM are desirable. Whats in it for you? We offer a range of benefits designed to support your More ❯
Employment Type: Permanent
Posted:

Service Manager

St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Energy
stakeholders, analyze performance trends, and manage escalations. You promote continual service improvement and contribute to broader service initiatives. You build senior-level relationships, influence outcomes, and share best practices. ITIL certified, with experience in regulated industries; PRINCE2, Lean, Six Sigma, and APM are desirable. Whats in it for you? We offer a range of benefits designed to support your More ❯
Employment Type: Permanent
Posted:

IT Cyber Security Analyst

Taunton, United Kingdom
Somerset NHS Foundation Trust
or above.Degree in a relevant field is required or demonstrate equivalent knowledge and skills gained through any combination of alternative study and/or previous employment Desirable Cyber Security certification (CISSP, CEH, SCCP)Cyber Security training (Comptia security+)IT certification (Microsoft certified etc)ITIL Qualification Experience Essential Working with 3rd party suppliers ensuring a high-quality service … professionals to implement information and operational systems.Experience of managing priorities and participating in large projects.Demonstrable evidence of working in a technical IT Environment. Desirable Experience of working in an ITIL based environment with an emphasis on project management, change control, incident management, customer service and service delivery.IT Security experience within the NHS, public sector or major private sector organisation More ❯
Employment Type: Permanent
Salary: £31049.00 - £37796.00 a year
Posted:

Service Design Architect

Shirley, West Midlands, United Kingdom
Hybrid / WFH Options
ECS Resource Group Ltd
managed services, ideally covering Modern Workplace, End User Services, Networks, Infrastructure/Cloud, UC and Security Experience designing managed service/outsourcing solutions and leading bids worth 100k- 10m+ ITIL certification with good knowledge of service delivery best practice Ability to operate confidently up to CxO level Strong documentation, analytical and commercial modelling skills Knowledge of TUPE, transitional More ❯
Employment Type: Permanent
Salary: GBP 60,000 - 62,500 Annual
Posted:

Service Design Architect

Solihull, West Midlands, West Midlands (County), United Kingdom
Hybrid / WFH Options
ECS Resource Group Ltd
managed services, ideally covering Modern Workplace, End User Services, Networks, Infrastructure/Cloud, UC and Security Experience designing managed service/outsourcing solutions and leading bids worth £100k-£10m+ ITIL certification with good knowledge of service delivery best practice Ability to operate confidently up to CxO level Strong documentation, analytical and commercial modelling skills Knowledge of TUPE, transitional More ❯
Employment Type: Permanent
Salary: £60000 - £62500/annum
Posted:

Junior Infrastructure Project Manager

Milton Keynes, Buckinghamshire, South East
Nexus Jobs Limited
software. Must be familiar with Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. You must ideally have an ITIL certification. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to meet various teams and heads More ❯
Employment Type: Permanent
Posted:

Service Desk Analyst

Leeds, United Kingdom
Hybrid / WFH Options
Leeds and York Partnership NHS Foundation Trust
liaising between second and third line support teams. Main duties of the job To work within a team and provide first line ICT support services within the Trust using ITIL processes of Incident Management, Service Requests and an understanding of Problem and Change Management. Day to day working with a computerised telephone call handling system to efficiently handle incoming … working within a Service Desk team and operating the ICT Service Desk ticketing system to record incidents, problems, service requests and log all fault diagnosis/resolutions.o To be ITIL (Information Technology Infrastructure Library) qualified or willing to be trained.o A high quality customer focused support approach, to service users of the Trusts network with a strong technical understanding … us, youll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply. Person Specification Qualifications Essential ITIL and/or IT qualifications Skills Essential Appropriate IT skills Experience Essential Worked in a customer facing role Knowledge Essential Worked in a Service Desk support role Disclosure and More ❯
Employment Type: Permanent
Salary: £27485.00 - £30162.00 a year
Posted:

Senior IT Manager

Birmingham, West Midlands, England, United Kingdom
Hays Specialist Recruitment Limited
manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk/IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. … network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement More ❯
Employment Type: Full-Time
Salary: £63,877 per annum
Posted:

Technical Account Manager

Grantham, Lincolnshire, United Kingdom
Mel Shire Recruitment & Consultancy
Server Infrastructure (or equivalent: MCSE, MCP). vSphere Foundations (or equivalent: VCP, VCAP). AWS Certified Cloud Practitioner (or equivalent: AWS Solutions Architect – Associate, AWS SysOps Administrator – Associate). ITIL Certification. Strong knowledge of Citrix (management, monitoring, troubleshooting). Good understanding of storage appliances (NetApp, IBM, Lenovo, HP). Familiarity with Cisco Meraki, Cisco Firepower, routers, and firewall concepts. … Experience in ITIL frameworks, incident/problem/change management, and project/change management. Exceptional communication (written and verbal) and stakeholder management skills. Strong analytical, listening, and problem-solving abilities. More ❯
Employment Type: Permanent
Salary: £60000 - £65000/annum
Posted:

Modern Workplace Team Leader

Salford, Lancashire, England, United Kingdom
Hybrid / WFH Options
LIMA Networks LTD
to effectively interact with customers, colleagues, and stakeholders at all levels Attention to detail when it comes to monitoring, reviewing, and documenting with internal and external stakeholders Knowledge of ITIL best practices and experience with service desk management tools preferred Up to date technical accreditations or demonstrable experience in supporting or troubleshooting Modern Workplace solutions, Azure, Citrix and the … and delivering continuous service improvements A good communicator at a technical and nontechnical level It would be advantageous to hold technical accreditations in Azure/Microsoft stack, alongside being ITIL certified. Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days' holiday (pro rata More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum
Posted:

Modern Workplace Team Leader

Salford, Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
LIMA Networks
to effectively interact with customers, colleagues, and stakeholders at all levels Attention to detail when it comes to monitoring, reviewing, and documenting with internal and external stakeholders Knowledge of ITIL best practices and experience with service desk management tools preferred Up to date technical accreditations or demonstrable experience in supporting or troubleshooting Modern Workplace solutions, Azure, Citrix and the … and delivering continuous service improvements A good communicator at a technical and nontechnical level It would be advantageous to hold technical accreditations in Azure/Microsoft stack, alongside being ITIL certified. Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days' holiday (pro rata More ❯
Employment Type: Permanent, Part Time, Work From Home
Salary: £50,000
Posted:

Technology Audit & Risk Lead

Coalville, Leicestershire, United Kingdom
Hybrid / WFH Options
Hays Technology
Provide training and support to IT staff and all colleagues on quality assurance practices and procedures. Managing the Change Advisory Board process and handling Major Incidents as per the ITIL framework. In order to apply, you must have the following skills and experience: Bachelor's degree in Information Technology, Computer Science, or relevant experience. Relevant certifications in quality management … e.g., ISO 9001, Six Sigma) and/or ITIL qualifications. Proven experience as an Audit & Risk Lead or in a similar role within the Technology space, preferably within the housing or public sector. Demonstrated experience in developing and implementing quality assurance policies and procedures. Experience of quality assurance of data management reports. Proficiency in conducting audits and risk assessments. More ❯
Employment Type: Permanent
Salary: £43001 - £47779/annum Up to £47,779
Posted:

Technology Audit & Risk Lead

Markfield, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Hays
Provide training and support to IT staff and all colleagues on quality assurance practices and procedures. Managing the Change Advisory Board process and handling Major Incidents as per the ITIL framework. In order to apply, you must have the following skills and experience: Bachelor's degree in Information Technology, Computer Science, or relevant experience. Relevant certifications in quality management … e.g., ISO 9001, Six Sigma) and/or ITIL qualifications. Proven experience as an Audit & Risk Lead or in a similar role within the Technology space, preferably within the housing or public sector. Demonstrated experience in developing and implementing quality assurance policies and procedures. Experience of quality assurance of data management reports. Proficiency in conducting audits and risk assessments. More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:
ITIL Certification
the UK excluding London
10th Percentile
£28,000
25th Percentile
£40,875
Median
£51,500
75th Percentile
£58,125
90th Percentile
£67,250