DemandTrendPermanent ITIL Certification Jobs in the UK excluding London

1 to 25 of 57 DemandTrendPermanent ITIL Certification Jobs in the UK excluding London

Deputy Director Head of Service Operations - DEFRA - SCS1

Reading, Berkshire, United Kingdom
Manchester Digital
being given to rebalancing effort across leadership roles which may impact on this scope. Knowledge Required A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. A thorough understanding of modern IT technologies and management approaches. Knowledge and experience in leading in an operational environment. Knowledge of cyber … security and cyber incident response Desirable a certification in Service Operations. Skills Required Strategic thinking and strategy development, especially in the area of IT services. Exceptional leadership skills, including in operational crisis situations, with the ability to develop and communicate an operational service management vision that inspires and motivates staff and aligns with the IT and business strategy An … establishing relationships with key customer representatives and mechanisms on reporting and collecting two-way feedback. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Deputy Director Head of Service Operations - DEFRA - SCS1

Birmingham, Staffordshire, United Kingdom
Manchester Digital
being given to rebalancing effort across leadership roles which may impact on this scope. Knowledge Required A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. A thorough understanding of modern IT technologies and management approaches. Knowledge and experience in leading in an operational environment. Knowledge of cyber … security and cyber incident response Desirable a certification in Service Operations. Skills Required Strategic thinking and strategy development, especially in the area of IT services. Exceptional leadership skills, including in operational crisis situations, with the ability to develop and communicate an operational service management vision that inspires and motivates staff and aligns with the IT and business strategy An … establishing relationships with key customer representatives and mechanisms on reporting and collecting two-way feedback. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Deputy Director Head of Service Operations - DEFRA - SCS1

Bristol, Gloucestershire, United Kingdom
Manchester Digital
being given to rebalancing effort across leadership roles which may impact on this scope. Knowledge Required A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. A thorough understanding of modern IT technologies and management approaches. Knowledge and experience in leading in an operational environment. Knowledge of cyber … security and cyber incident response Desirable a certification in Service Operations. Skills Required Strategic thinking and strategy development, especially in the area of IT services. Exceptional leadership skills, including in operational crisis situations, with the ability to develop and communicate an operational service management vision that inspires and motivates staff and aligns with the IT and business strategy An … establishing relationships with key customer representatives and mechanisms on reporting and collecting two-way feedback. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Deputy Director Head of Service Operations - DEFRA - SCS1

York, Yorkshire, United Kingdom
Manchester Digital
being given to rebalancing effort across leadership roles which may impact on this scope. Knowledge Required A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. A thorough understanding of modern IT technologies and management approaches. Knowledge and experience in leading in an operational environment. Knowledge of cyber … security and cyber incident response Desirable a certification in Service Operations. Skills Required Strategic thinking and strategy development, especially in the area of IT services. Exceptional leadership skills, including in operational crisis situations, with the ability to develop and communicate an operational service management vision that inspires and motivates staff and aligns with the IT and business strategy An … establishing relationships with key customer representatives and mechanisms on reporting and collecting two-way feedback. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL mandatory. Qualifications A deep understanding of Service Management best practice backed up by industry qualifications (ITIL). Certification in ITIL More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ITIL Change Manager

Bedford, Bedfordshire, United Kingdom
Service Express, Inc
We're excited to share a new opportunity within Service Express Europe! We're looking for a ITIL Change Manager to join our MIS Service Operations team and play a key role in the governance and delivery of IT services across our international customer base. This highly collaborative role will see you working closely with our Service Delivery teams … change lifecycle, including impact and risk assessment, scheduling, stakeholder engagement, and communication. Develop and deliver training across teams to ensure consistent adoption of best practices in line with the ITIL framework. Maintain and enhance the Change Calendar, ensuring all approved changes are communicated and executed with minimal disruption. Evaluate change requests and ensure compliance with internal standards, regulatory requirements … insights. What You'll Bring: 5+ years' experience in a similar IT Change Management or Service Operations role. Bachelor's degree in Computer Science, Information Technology, or related field. ITIL Certification (Intermediate or higher preferred). Strong understanding of both Change and Problem Management processes in enterprise IT environments. Excellent stakeholder engagement, communication, and organisational skills. Experience coordinating More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Service Delivery

New Milton, Hampshire, United Kingdom
Hybrid / WFH Options
Appello Careline Limited
to lead the operational stability of our IT services. This pivotal role ensures that our IT operations are resilient, cost-effective, and aligned with business needs - all underpinned by ITIL best practices. As the Head of Service Delivery, you will oversee key functions including Service Level Management, Availability, and Capacity Management. You'll work closely with, Technical Operations, Change … integrity. You will have 7 plus years of proven experience in IT service delivery leadership. Education : Bachelor's degree in Information Technology, Computer Science, or a related field Certifications : ITIL Foundation Certification is required (minimum requirement); additional ITIL Intermediate or Expert-level certifications are preferred. Experience managing teams and third-party suppliers. Deep understanding of SLA, availability … and capacity principles Strong analytical and decision-making skills Familiarity with monitoring and reporting tools Advantageous but not essential Experience in health tech or critical service delivery Additional ITIL certification in Monitoring, Capacity Planning or Service Management Tools Knowledge of high-availability and disaster recovery design Working knowledge of cloud performance and scaling principles READY TO APPLY If More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Manager IT Strategy - Technology Strategy & Transformation - TC - Belfast & Derry/Londonderry

Belfast, United Kingdom
Hybrid / WFH Options
Ernst & Young Advisory Services Sdn Bhd
in cloud-based technology e.g Azure, AWS Experience in cost optimisation including financial analysis, technology vendor management, strategic planning and process improvement ToGAF or any EA architecture domain related certification, Scrum, ITIL certification or any technology vendor certification (Microsoft, AWS, Oracle etc). Proficient in using office connectivity and productivity tools including Microsoft Word, PowerPoint and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Enterprise Application Delivery Lead

Manchester, North West, United Kingdom
AQA
business objectives. Be results focused, able to make pragmatic decisions and deliver at pace. Exceptional stakeholder management and the confidence to influence and challenge constructively. A solid grasp of ITIL principles (ITIL certification desirable). Good understanding of project methodologies (SCRUM, Agile, Waterfall, DevOps, Kanban etc.). What you'll get in return: 25 days' holiday + More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

IT Manager - TAX FREE/OVERSEAS

Leeds, Kent, United Kingdom
Talent Smart Limited
trends, and provide data-driven recommendations for improving system reliability and user satisfaction. Qualifications & Requirements: 5+ years of experience in IT service management, IT operations, or technology leadership roles ITIL Certification required (experience implementing ITIL best practices preferred) Strong leadership and stakeholder management skills, with the ability to communicate technical concepts to non-technical audiences Proven experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager

northampton, midlands, united kingdom
Managed247
smooth transitions and minimal disruption. Qualifications and Experience Proven experience in a Service Delivery Manager or similar client facing role, ideally within IT or managed services. Strong understanding of ITIL principles and service management best practices (ITIL certification desirable). Excellent organisational, communication, and stakeholder management skills. Demonstrated ability to manage multiple priorities in a fast paced More ❯
Posted:

Service Delivery Manager

Milton Keynes, England, United Kingdom
Managed247
smooth transitions and minimal disruption. Qualifications and Experience Proven experience in a Service Delivery Manager or similar client facing role, ideally within IT or managed services. Strong understanding of ITIL principles and service management best practices (ITIL certification desirable). Excellent organisational, communication, and stakeholder management skills. Demonstrated ability to manage multiple priorities in a fast paced More ❯
Posted:

Service Delivery Manager

high wycombe, south east england, united kingdom
Managed247
smooth transitions and minimal disruption. Qualifications and Experience Proven experience in a Service Delivery Manager or similar client facing role, ideally within IT or managed services. Strong understanding of ITIL principles and service management best practices (ITIL certification desirable). Excellent organisational, communication, and stakeholder management skills. Demonstrated ability to manage multiple priorities in a fast paced More ❯
Posted:

Operations Manager

london, south east england, united kingdom
TGS International Group
solutions-led approach Ability to mentor, train, and approve technical and service documentation and processes Experience working cross-functionally with other senior leaders and departments Bonus (Preferred, Not Essential): ITIL® certification or experience in ITIL-aligned environments Background working in critical environments (e.g. data centres, financial services, large-scale enterprise More ❯
Posted:

Operations Manager

slough, south east england, united kingdom
TGS International Group
solutions-led approach Ability to mentor, train, and approve technical and service documentation and processes Experience working cross-functionally with other senior leaders and departments Bonus (Preferred, Not Essential): ITIL® certification or experience in ITIL-aligned environments Background working in critical environments (e.g. data centres, financial services, large-scale enterprise More ❯
Posted:

Operations Manager

london (city of london), south east england, united kingdom
TGS International Group
solutions-led approach Ability to mentor, train, and approve technical and service documentation and processes Experience working cross-functionally with other senior leaders and departments Bonus (Preferred, Not Essential): ITIL® certification or experience in ITIL-aligned environments Background working in critical environments (e.g. data centres, financial services, large-scale enterprise More ❯
Posted:

Senior IT Service Delivery Manager

Cambridge, Cambridgeshire, United Kingdom
So Code Limited
ensuring SLAs and KPIs are consistently achieved. Act as the bridge between IT teams, vendors, and senior business stakeholders , ensuring smooth communication and alignment. Lead service improvement initiatives, using ITIL best practices to enhance processes, reliability, and customer satisfaction. Oversee infrastructure services and SaaS platforms , ensuring resilience, security, and compliance. Manage escalations and major incidents, driving root cause analysis … accountability, innovation, and excellence. Skills & Experience Proven track record as a Senior IT Service Delivery Manager (or similar leadership role) within a financial services environment . Strong knowledge of ITIL frameworks and service management best practice (ITIL certification desirable). Solid understanding of IT infrastructure , cloud technologies , and SaaS delivery models . Excellent stakeholder management skills, with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

EMEA Technical Delivery Supervisor

Sheffield, South Yorkshire, Yorkshire, United Kingdom
Transaction Network Services
Education and Certifications: Qualified in relevant technical subject i.e. degree in Telecommunications or Electronic Engineering Cisco/Juniper/Fortinet Certifications - Minimum associate level, but Professional level is preferred ITIL certifications Optional Desired Skills: A point-of-sale (POS), ATM, banking or finance industry background is preferred Has worked with financial applications Presentation Skills, able to communicate at all More ❯
Employment Type: Permanent
Posted:

Service Desk Manager

Glasgow, Lanarkshire, Scotland, United Kingdom
Armstrong Talent Partners
ensure effective handovers and resolution of incidents Own the service desk toolset, ensuring effective ticket management and reporting Produce regular service performance reports for internal stakeholders and clients Support ITIL-aligned processes (incident, problem, change) Collaborate with account managers and project teams to support client onboarding and service transitions Contribute to business continuity and out-of-hours support planning … What Youll Bring: Proven experience leading a high-performing IT Service Desk or support function Strong understanding of ITIL principles and service management best practices Excellent communication and stakeholder management skills Ability to lead under pressure in a fast-paced, client-facing environment Experience working in cloud, infrastructure, or data centre environments is highly desirable Technical background (e.g. Windows … networking, monitoring tools) is a plus ITIL certification or relevant management qualifications preferred Benefits: 33 days annual leave 4 x Death in Service Benefit Contributory Pension Scheme (5% Employer, 5% Employee) Apply now for an immediate interview. More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Application Support Analyst

Brighton, Sussex, United Kingdom
Hybrid / WFH Options
Bupa
analytical, interpersonal and communication skills are required with emphasis on achieving results and successful outcomes Graduate Calibre, IT professional Preferably a background in Science, Mathematics, Engineering or Computer Science ITIL certification to foundation level or above, with practical experience of working in an ITIL framework Detailed understanding of a number of development technologies, environments, and frameworks; such More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Transition Manager

Manchester, North West, United Kingdom
Hybrid / WFH Options
DWP Digital
to-end support structures, including SLAs, KPIs, OLAs, and operational processes. Drive continuous improvement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholder engagement skills. What skills, knowledge and experience will you need? How will this be assessed? Our application process requires … your employment history and a personal statement. This is your opportunity to evidence clear examples of how you meet the following: ITIL Service Management qualifications - Information Technology Infrastructure Library (ITIL certification: Foundation Level) or equivalent demonstrable experience appropriate to the role of Service Transition Manager. Experience and a proven track record in managing projects. Stakeholder Engagement & Communication More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Service Transition Manager

Blackpool, Lancashire, North West, United Kingdom
Hybrid / WFH Options
DWP Digital
to-end support structures, including SLAs, KPIs, OLAs, and operational processes. Drive continuous improvement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholder engagement skills. What skills, knowledge and experience will you need? How will this be assessed? Our application process requires … your employment history and a personal statement. This is your opportunity to evidence clear examples of how you meet the following: ITIL Service Management qualifications - Information Technology Infrastructure Library (ITIL certification: Foundation Level) or equivalent demonstrable experience appropriate to the role of Service Transition Manager. Experience and a proven track record in managing projects. Stakeholder Engagement & Communication More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Service Transition Manager

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
DWP Digital
to-end support structures, including SLAs, KPIs, OLAs, and operational processes. Drive continuous improvement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholder engagement skills. What skills, knowledge and experience will you need? How will this be assessed? Our application process requires … your employment history and a personal statement. This is your opportunity to evidence clear examples of how you meet the following: ITIL Service Management qualifications - Information Technology Infrastructure Library (ITIL certification: Foundation Level) or equivalent demonstrable experience appropriate to the role of Service Transition Manager. Experience and a proven track record in managing projects. Stakeholder Engagement & Communication More ❯
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

Service Transition Manager

preston, lancashire, north west england, united kingdom
Hybrid / WFH Options
DWP Digital
to-end support structures, including SLAs, KPIs, OLAs, and operational processes. Drive continuous improvement and support the implementation of automation and efficiency-enhancing technologies. This role aligns with the ITIL Service Management framework and requires strong coordination, assurance, and stakeholder engagement skills. What skills, knowledge and experience will you need? How will this be assessed? Our application process requires … your employment history and a personal statement. This is your opportunity to evidence clear examples of how you meet the following: ITIL Service Management qualifications - Information Technology Infrastructure Library (ITIL certification: Foundation Level) or equivalent demonstrable experience appropriate to the role of Service Transition Manager. Experience and a proven track record in managing projects. Stakeholder Engagement & Communication More ❯
Posted:

Head of Commercial and Procurement Management

Barnsley, United Kingdom
Hybrid / WFH Options
South Western Ambulance Service NHS Foundation Trust
to promote equality in opportunity, employment and service delivery Desirable Experience of working within a large scale programmes and service management structure Practitioner level PRINCE2, MSP and/or ITIL qualifications Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission More ❯
Employment Type: Permanent
Salary: £91342.00 - £105337.00 a year
Posted:

Head of Commercial and Procurement Management

Bristol, United Kingdom
Hybrid / WFH Options
South Western Ambulance Service NHS Foundation Trust
to promote equality in opportunity, employment and service delivery Desirable Experience of working within a large scale programmes and service management structure Practitioner level PRINCE2, MSP and/or ITIL qualifications Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission More ❯
Employment Type: Permanent
Salary: £91342.00 - £105337.00 a year
Posted:
ITIL Certification
the UK excluding London
10th Percentile
£28,000
25th Percentile
£40,688
Median
£50,750
75th Percentile
£57,500
90th Percentile
£67,250