1 to 25 of 54 Permanent ITIL Foundation Certificate Jobs in the UK excluding London

functions and across all levels of seniority Person Specification Qualifications Essential University Degree in a related subject or demonstrable equivalent experience Relevant professional or technical experience Desirable PRINCE 2 Foundation IT Service Operations Lifecycle Certificate (ITIL V3) Vendor qualifications at Certified Professional and/or Specialist level (e.g. Microsoft Certified IT Professional (MCITP)) ITIL Foundation Certificate (V3/V4) Experience Essential Significant technical experience in an Enterprise based support role, consisting of varied hardware platforms and software solutions. These would include but not limited to, desktop, laptop, tablet, mobile device, printers, client/server model, database management and web applications. Expert knowledge of Virtual Desktop Environment, Active Directory, SCCM. Extensive track record of … it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further More ❯

Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other More ❯

other support groups and Domains. Ensure that the policies and procedures set by Tech Mahindra are adhered to. Report the status to the higher management. Preferred Skills: Exposure to ITIL delivery processes (ITIL foundation certificate will be an added advantage). Excellent experience in installation and troubleshooting MS office, Adobe Acrobat, MS outlook, MS Visio ,MS More ❯

other support groups and Domains. Ensure that the policies and procedures set by Tech Mahindra are adhered to. Report the status to the higher management. Preferred Skills: Exposure to ITIL delivery processes (ITIL foundation certificate will be an added advantage). Excellent experience in installation and troubleshooting MS office, Adobe Acrobat, MS outlook, MS Visio ,MS More ❯

Qualifications and Knowledge Essential Degree in IT or related field or equivalent experience Understanding of Windows environments, Microsoft 365, Active Directory, network basics Knowledge of NHS-specific applications Desirable ITIL Foundation Certificate, or technical certification IT qualification i.e. registered IT Technical (RITTech) or FEDIP Associate Experience Essential Experience in an IT support environment, providing 1st line support … it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further … information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to More ❯

be instrumental in maintaining high standards of IT support and strengthening relationships with key stakeholders to ensure that IT services are delivered in a reliable and effective manner. Requirements ITIL Foundation Certificate or higher. 5 years' experience in the last 7 working in an IT Service Delivery role. Technical/IT background with at least 5 years More ❯

and DevOps practices for databases. Certifications (Required or Strongly Recommended): Microsoft Certified: Azure Database Administrator Associate (DP-300) Microsoft Certified: SQL Server Database Development (MCSA/MCSE or equivalent) ITIL Foundation Certificate in IT Service Management (Desirable) What We Offer: 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each More ❯

Service Centre Self-Serve Portal logged incidents and requests, updating and/or closing tickets and providing confirmation to the Customer as required. About us University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate … similar accredited vocational work related IT qualification. *CompTIA A+ and N+ certification or an IT related relevant Diploma or equivalent industry qualification or experience. *Advanced ECDL or equivalent knowledge. *ITIL Foundation Certificate or equivalent. Desirable *Technical IT degree qualification desirable. *Office365 qualifications Experience Essential *Experience providing application support within an ICT environment. *Extensive experience of working within … defined Service Level. Agreements & Service Level Targets. *High level of understanding of ITIL processes and Service Management best practice framework. Desirable *Relevant experience gained working within an IT Service Desk/Centre Team or equivalent First level/Application/Customer support function. *Experience in troubleshooting Office365 applications Additional Criteria Essential *A positive outlook with ability to use initiative More ❯

available information. Strong communication skills, building good relationships, and explaining technical issues to non-technical stakeholders Desirable skills Maintenance and operation of AWS or Microsoft Azure cloud network solutions ITIL Foundation Certificate Location Expectation is to be working from one of HMLR's offices 60% of your time across the month (typically 3 days/week). More ❯

with experience in business systems or applications, preferably Oracle Fusion, HCM, and related modules. It would be a plus if you hold or are willing to work towards the ITIL Foundation Certificate to enhance your experience. You must have a high degree of accuracy and attention to detail and be able to work methodically and organised. Strong More ❯

application and interview you will be asked to demonstrate the following skills and experience using the STAR method . Technical expertise and skills focusing on desktop technology. Understanding of ITIL, preferably ITIL Foundation certified, and having worked in an ITIL environment. Degree in ICT, or equivalent experience. Familiarity with the concepts of system administration - creating, modifying More ❯

SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem & Azure AD). Lead root cause analysis and problem management processes. Maintain ITSM records (ServiceNow, Remedy, HEAT) and support ITIL-aligned service delivery. Mentor junior engineers and ensure SLA compliance across service queues. Collaborate on training plans, skills matrices, and technical projects. Provide flexible support across campuses and participate … in out-of-hours rotas. ?? What You'll Bring: Strong technical knowledge of desktop/mobile platforms and enterprise tools. Hands-on experience with ITSM tools and ITIL processes. Excellent communication skills-able to translate tech talk into plain English. A proactive, solutions-focused mindset with a drive for continuous improvement. ?? Desirable Qualifications: HNC/HND, Degree, or equivalent … in IT. ITIL Foundation Certification. Experience in asset management and leading technical projects. ?? Why You'll Love It Here: Be part of a purpose-driven organisation that changes lives through education. Work in a collaborative, supportive IT team that values innovation. Enjoy a generous benefits package and continuous professional development. ?? Interested? Let's Talk! Call John McManus at More ❯

Major Incident Manager Lead. Participate in a rota covering core hours and on-call support outside of these times. What are we looking for in the successful candidate? Essential: ITIL Foundation certification (or equivalent). Strong communication and stakeholder management skills. Ability to remain calm, logical, and professional under pressure. Proven ability to prioritise, multitask, and take ownership. … Comfortable leading senior stakeholders through high-impact incidents. Desirable: ITIL Intermediate, SIAM Foundation, or Lean Six Sigma certifications. Experience in a Managed Services environment. What can we offer you? Referral Bonus Earn £1000 when you refer a friend to join us! Endless Learning Get access to Linked In Learning with over 16,000 expert-led tutorials to help More ❯

of a team Highly motivated, with a pro-active approach to workload Able to work proactively under their own initiative Experience with small project delivery Qualifications/Education required ITIL Foundation Certified or experience with ITIL Experience in using IT Service Management and CRM solutions is desirable More ❯

LAN/WAN/WLAN, and Point-to-Point networking Knowledge of HP/Aruba switching and network infrastructure Microsoft certifications (e.g. MCP, MCITP) CompTIA A+, Network+, or Security+ ITIL Foundation certification More ❯

LAN/WAN/WLAN, and Point-to-Point networking Knowledge of HP/Aruba switching and network infrastructure Microsoft certifications (e.g. MCP, MCITP) CompTIA A+, Network+, or Security+ ITIL Foundation certification More ❯

LAN/WAN/WLAN, and Point-to-Point networking Knowledge of HP/Aruba switching and network infrastructure Microsoft certifications (e.g. MCP, MCITP) CompTIA A+, Network+, or Security+ ITIL Foundation certification More ❯

desirable. Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working What's on Offer Competitive salary in the upto £95K per annum Permanent position offering job stability and career growth opportunities. Generous More ❯

desirable. Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working Job Offer Competitive salary in the upto £95K per annum Permanent position offering job stability and career growth opportunities. Generous holiday leave More ❯

desirable. Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working Job Offer Competitive salary in the upto £95K per annum Permanent position offering job stability and career growth opportunities. Generous holiday leave More ❯

looking for someone with: Working knowledge of Windows 10 and Microsoft Office Ideally, some experience with network technologies, intranet/internet systems, and Microsoft Active Directory An understanding of ITIL processes such as Incident and Problem Management would be a bonus A good standard of education, with either an ICT qualification or relevant experience If you're passionate about … Educated to A-level standard or relevant experience ECDL certification or equivalent qualification/relevant experience. Exposure to Microsoft software (desktop operating systems and applications) Desirable Any Microsoft qualification ITIL Foundation certification. An understanding of network environments Experience Essential Experience in the use of a call logging system. Customer service related experience in a technical environment. Excellent communication … it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further More ❯

fast-paced, purpose-led environment. Service Delivery & Operations Lead and manage daily operations of a global service desk team Define and track SLAs, drive resolution of complex issues Implement ITIL-aligned service management processes Ensure global time zone support and resource efficiency Automation & Process Optimisation Automate key tasks in Microsoft 365 and Microsoft Entra ID (Azure AD) Drive PowerShell … years in a leadership role Strong hands-on experience with Microsoft Intune, M365 and Entra ID (Azure AD) Expertise in automation using PowerShell, Logic Apps, or low-code tools ITIL Foundation certification preferred Solid grasp of IT infrastructure, networking and security principles Experience with Jira Service Management Excellent interpersonal, communication and team development skills A mindset for continuous More ❯

knowledge of Microsoft 365, Windows 10/11, AD, and network technologies. Strong troubleshooting skills with a calm, solutions-focused mindset. Previous experience mentoring or guiding junior team members. ITIL Foundation certification (desirable but not essential). Excellent communication and customer service skills. Full UK driving licence and access to a vehicle (occasional site visits). Working Hours More ❯

Customer Support Engineer, application Support, Software Support, Low-Code, Web Development, software Development, HTML, CSS, JavaScript, APIs, SAAS, DevOps, PHP., Computer Science Graduate, Software Testing, A/B testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code workflow applications on their Intelligent … and with colleagues. Desirable Skills and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITIL Foundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building (can include coursework undertaken as an undergraduate or More ❯

or equivalent. Desirable Familiarity with TCP/IP, DNS, DHCP, VLANs, and firewall rules affecting SIP communications. Advanced certifications like CCNP, Microsoft Certified: Azure Solutions Architect, or AWS equivalent. ITIL Foundation certification THE ROLE Key Responsibilities Advanced Technical Support Resolve complex hardware, software, and network issues escalated from lower-tier support. Conduct root cause analysis and implement long More ❯