Remote Access tools such as TeamViewer. Good understanding of PC hardware and software set-up and configuration Knowledge of HP Printers. Warehouse experience or WMS support knowledge (Red Prairie, JDA, Blue Yonder dispatcher) desirable but not essential. How to Apply : If you are interested in hearing more about this service desk analyst vacancy or interested in applying for the More ❯
and training materials to support customer success. Helpful Skills and Experience Technical Background: Extensive experience in heavy industry supply chain management, with proficiency in platforms like SAP, Oracle SCM, JDA/Blue Yonder, and Infor. Problem-Solving Skills: Strong analytical skills with the ability to troubleshoot complex technical issues. Communication: Exceptional communication skills to extract insights from customer interactions More ❯
support, troubleshooting issues, improving processes, and supporting projects – all while keeping business needs front and centre. What You'll be doing Providing 1st and 2nd line support for our JDA Dispatcher system Running ad-hoc reports using Oracle PL-SQL Supporting the Stock Control team and ensuring SOPs are followed and issues resolved Assisting our Junior WMS Analyst with … and verbal, with a proactive and collaborative mindset Ability to problem-solve, prioritise, and deliver under pressure without compromising quality Confident using MS Office (especially Excel), with experience in JDA and Oracle PL-SQL preferred Commercial awareness and a clear understanding of operational business drivers Demonstrates initiative, flexibility, and a willingness to learn and adapt Strong organisational and time More ❯
